Adobe

Sales

• Manage a pipeline of customer contracts coming up for renewals
• Build relationships with customers to assist in the contract and renewal process
• Develop deep expertise and understanding of Adobe's Digital Experience subscription to drive positive renewals
• Research customer contracts and purchasing history to create timely and accurate proposals for renewals
• Collaborate with Sales, Support team, and management to propose recovery plans for retention risks

Renewals Sales Specialist

Security Engineer

• Develop and implement security controls across CI/CD platforms including GitHub workflows, Jenkins, and internal build systems.
• Establish secure-by-default pipeline standards covering build isolation, artifact integrity, secrets management, and least-privilege access.
• Identify systemic supply chain risks and build scalable mitigations that prevent entire classes of vulnerabilities.
• Secure Kubernetes-based platforms across multi-cloud environments.
• Define security baselines for clusters, workloads, container runtimes, admission controls, and network segmentation.
• Perform security architecture reviews for complex CI/CD, cloud, and Kubernetes environments.
• Independently manage security risk by making defensible, risk-based decisions balancing business velocity and security posture.
• Recognize capability gaps and design new security solutions that increase coverage and effectiveness across multiple product areas.
• Serve as a trusted security advisor and technical lead within your domain.
• Establish yourself as a domain expert in CI/CD, supply chain, and cloud security.

Senior Product Security Engineer

Account Manager

• Plays a critical role in developing and managing relationships with large customers from ICX book of business.
• Build and nurture strong relationships with managers and decision-makers in these large accounts.
• Expand business relationships beyond IT and Procurement into the C-Suite.
• Drive revenue growth by identifying upsell and cross-sell opportunities.
• Responsible for driving Net ARR from the allocated customers for the various Digital Media solutions.
• Understand Customer’s business needs / pain points on document workflows & creative content creation, offer solutions, and foster long-term partnerships.
• Research customer contracts and purchasing history in Adobe's various customer management systems.
• Devise customized connect strategy based on the account plan.
• Identify growth opportunities and revenue potential within the accounts.
• Engage customers daily via Teams / Video calls to conduct extensive account reviews.
• Develop and execute strategic account plans that align with clients' business objectives.
• Lead negotiations and pricing discussions to achieve mutually beneficial outcomes.
• Act as a trusted advisor ensuring the successful deployment of products.

Account Manager, EMEA

Customer Success Manager

• The Named Customer Success Manager will be responsible for customer-facing leadership to evangelize mutual success plans, engagement strategies, and frameworks for measurable impact.
• You will use strong executive presence and have a deep understanding of digital marketing, applying diverse sources of information, especially business trends and metrics, towards innovative customer experiences.
• Accountable for Customer’s overall success with Adobe, including vision planning, customer health, multi-solution adoption, and measurable impact through the lens of industry specialization.
• Act as the central point of contact throughout the Customer’s lifecycle, define measurable success plans with clear outcomes, and ensure cohesive communication across internal and customer audiences at all levels.
• Network within accounts to achieve successful execution of client's strategy and roadmap.
• Deliver an exceptional customer experience with proactive communication, orchestrating the right internal resources, and using the customer engagement model to align, track and evolve customer business goals.
• Drive adoption of Adobe products – using data to provide insights and progress from baseline through the maturity curve.
• Champion innovation by sharing industry trends and new ways your customers can use Adobe solutions to advance their digital maturity.
• Identify Customer risk, and collaborate with the extended Adobe team to build and activate “get well” plans.
• Be the voice of the customer internally at Adobe – sharing strategic use-cases, process improvements, and asks back into the internal ecosystem.
• Contribute to Customer Success thought leadership and share out best practices and feedback across the organization to continuously improve our approach.

• Drive sales for Adobe’s Digital Experience solutions by delivering targeted sales strategies, overcoming objections, and creating compelling business cases to expand adoption within an existing Adobe customer base.
• Manage your time and territory by prioritizing accounts, aligning activities for maximum impact, and balancing short-term wins with long-term growth opportunities.
• Collaborate within a matrixed ecosystem including internal sales and cross-functional teams (Product, Marketing, Legal, Finance) to align resources, enhance value, and deliver a unified customer experience.
• Build and expand executive relationships through thoughtful ongoing engagement — gaining access to senior decision-makers (e.g., VP, SVP, CxO), leveraging champions, and crafting shareable, value-driven communications.
• Stay informed on customer needs, competitive dynamics, and market trends, contributing thought leadership and sharing insights across peers and teams.
• Act as a long-term strategic advisor by diagnosing business problems, tailoring and aligning Adobe Digital Experience solutions to their strategic objectives, and delivering persuasive cases that clearly demonstrate the impact of our value.

Enterprise Account Manager

Business Development Rep

• Drive revenue for Substance 3D from both existing customers and new business
• Develop and complete the sales strategy and engage in key opportunities by providing product and industries expertise
• Build strong and positive relationships with both the customers as well as Adobe's internal business units to drive qualified pipelines (FFS, Genstudio, Foundry, SPP)
• Submit accurate forecasts to senior management and assist in business planning and sales play development
• Make sure that the Substance North American team is well enabled and has access to the latest decks and customer facing supports to work
• Improve the corporate reputation and visibility in the region through promotion of Substance 3D products and technical expertise.

Head of Business Development

Solutions Engineer

• Perform account planning, discovery and develop a vision which matches clients' objectives
• Demonstrate or discuss the benefits of the content management solutions
• Maintain an understanding of Experience Cloud competitors
• Develop & Maintain authoritative understanding of digital content industry

Senior Solutions Consultant – AEM

IT Support

• Act in a sponsorship capacity for deals within assigned patch of business to ensure application of team standard methodologies.
• Identify, recruit, hire, onboard, empower, grow, enable, and retain top architect talent.
• Prioritize technical workstreams against capacity while driving technical pipeline progression to meet and exceed bookings targets.
• Maintain operational cadence for reporting and updates that effectively communicates deal status to collaborators on and off the architecture team.
• Interact directly with individual contributors and leaders in presales, sales, product management, delivery and engineering.
• Live on the cutting edge on Adobe products, industry trends, and competition.
• Align with Adobe DX processes and standards to ensure uniformity across DX product pre-sales.

Director of Enterprise Architecture

Product Marketing

• Brain trust of the C Pro student audience, acting as a lighthouse that illuminates emerging insights and ensures those insights guide the wider EDU organization
• Establish C Pro student personas, including problems & needs, jobs-to-be-done, use cases & features, and GTM-S for the D2S student business
• Critically evaluate opportunities to expand the D2S student offer lineup with new creativity & creator offerings alongside existing flagship offers
• Work closely with multiple cross-functional teams to plan, implement, and optimize
• Proactively monitor and drive POVs around competitive differentiation to ensure Adobe’s products stand out in a dynamic marketplace for C Pro students
• Lead market research efforts to understand customer needs, market trends, and competitive landscape, providing actionable insights to the team

Principal Product Marketing Manager

Support Engineer

• Deliver high-quality end-to-end technical support
• Drive timely issue resolution and improve customer satisfaction
• Partner with cross-functional teams to enhance product quality
• Analyze product issue trends and generate insights

Technical Support Engineer

• Respond to customer inquiries with the Adobe Acrobat Sign product and technical issues
• Escalate critical support issues from customers to the appropriate internal channel
• Develops and manages stakeholder relations and communications
• Responsible for following established processes and policies in all customers ‘interactions and escalations
• Help report bugs to QA team and work with QA & Engineering teams to resolve customer issues
• Takes end to end ownership of End User issues till resolution and follow up as mandated
• Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions
• Escalates complex problems to the Remote Support Engineering staff or Field Engineering

Senior Technical Support Engineer

Technical Program Manager

• Coordinate all aspects of the business for development and release of technologies, products, features & functions
• Build the project schedule, including putting together the framework and identifying dependencies
• Facilitate discussions between product/client teams, product management, and engineering
• Assess future challenges on projects and initiatives and mobilize team members to take action
• Identify, track, monitor and communicate project-related issues, scope changes, variances, and contingencies
• Implement process improvements across multiple teams
• Propose workable solutions to complex problems and drive decisions based on data

Engineering Program Manager

• Working in a highly collaborative Strategic sales team to nurture and expand our Strategic Enterprise customers
• Being the business partner for these customers, understanding their initiatives, and aligning them to the value Frame.io has to offer
• Creating an exceptional experience for customers
• Partnering with Account Executives and Customer Success Managers to provide excellent post-sales experience to ensure new Enterprise Customers are set up for success
• Building and growing excellent partnerships with Frame.io customers
• Maintaining an active pipeline of renewals and expansions to meet the quota

Sales Specialist

Threat Intelligence Specialist

• Lead hunt campaigns: threat model, scope, implement, and complete high-complexity hunting campaigns
• Document hunting approach, research, and outcomes with actionable insights
• Apply data-driven techniques to analyze large datasets and surface weak signals
• Partner with Detection Engineering to convert hunt findings into durable detections
• Develop simple tools and automated solutions to fast-track hunting workflows
• Collaborate with CSIRT, Threat Intelligence, Red Team, Security Engineering, and product teams
• Mentor others and share knowledge for overall program efficiency

Staff Cyber Threat Hunter

Sales Operations Manager

• Drive annual planning process including segmentation, capacity modeling, role design and engagement models
• Create internal engagement model playbooks to create a world class experience for our customers
• Design global sales team operating cadence for the Education segment
• Develop the end-to-end Customer Journey and associated sales play criteria
• Create market analytics to inform strategies
• Develop objectives and key results with monthly reviews and quarterly checks to determine what evolution is needed
• Contribute to an environment where diverse perspectives are core to the team