Adelaide

Operations

• Managing Ad Operations and Trafficking for Adelaide advertiser and publisher campaigns, ranging from campaign set up and generating tags to ensuring measurement fidelity
• Troubleshooting and QA for live trackers while defining processes to automate this workflow in conjunction with both Product & Engineering teams
• Support on integrations with new publishers and partners, which may involve specific nuance and debugging of Javascript & HTML
• Analyzing granular measurement based data to help improve upon our tracker development and implementation
• Excel and Looker to explore, clean, and filter data in preparation for analysis
• Create reports and dashboards that communicate key findings and trends to clients
• Provide client support by answering questions, resolving issues, and providing guidance on how to use our platform and metric
• Stay updated on the latest developments and best practices in the digital media industry

Ad Operations Analyst

Account Executive

• Pitching Adelaide’s solutions
• Collaborating with internal teams to solve client challenges
• Engaging with agency and brand decision-makers
• Managing opportunities in CRM
• Leading pitch conversations
• Supporting pilot programs
• Building relationships across the buy and sell side
• Contributing to Adelaide’s presence in key markets

Senior Account Executive – Sales Director

Technical Account Manager

• Managing Ad Operations and Trafficking for Adelaide advertiser and publisher campaigns, ranging from campaign set up and generating tags to ensuring measurement fidelity
• Troubleshooting and QA for live trackers while defining processes to automate this workflow in conjunction with both Product & Engineering teams
• Support on integrations with new publishers and partners, which may involve specific nuance and debugging of Javascript & HTML
• Train both internal and external teams to utilize Adelaide’s Self-Service Tagging Tool
• Analyzing granular measurement based data to help improve upon our tracker development and implementation

Customer Success Manager

• Manage and nurture relationships with key clients, providing ongoing support and strategic insights
• Articulate Adelaide’s value proposition and recommend optimizations based on data-driven insights
• Drive adoption of Adelaide's AU metric across brands, agencies, and media partners
• Collaborate closely with Sales to strengthen client relationships and expand the portfolio
• Partner with the Analytics team to deliver impactful reports, including custom analyses aligned with client objectives
• Act as a product expert, guiding clients through Adelaide’s measurement data and insights
• Coordinate with the Technical Account Management team to ensure seamless campaign setup
• Support AdOps to facilitate smooth implementation and execution of campaigns

• Operate as the VP of Operations’ right hand, managing initiatives and ensuring accountability across departments
• Build, maintain, and optimize our HubSpot CRM — permissioning, automation, and reporting
• Design dashboards that connect sales, finance, and operations data for visibility and insight
• Lead projects from idea to delivery — ensuring outcomes are clear, tracked, and achieved
• Analyze trends in revenue, forecasting, and productivity; recommend improvements
• Create and maintain business documentation, playbooks, and process maps
• Collaborate on Finance, Legal, and HR projects as needed — from budgeting cycles to contract workflows

Head of Staff – VP of Operations

• Responsible for all Agency new business
• Network to foster strong agency relationships, from junior to senior contacts
• Ensure client teams are trained and supported with tools and resources
• Lead responses to RFPs, leads, and new business inquiries
• Partner with Client Success to deliver outstanding work product that ensures renewals
• Ensure accurate use of the CRM (Hubspot) to track pipeline, manage deals, and provide visibility into sales activities and performance
• Represent Adelaide at Industry Events to develop new business leads

Account Director, DACH Region

Support Engineer

• Managing Ad Operations and Trafficking for Adelaide publisher campaigns, ranging from campaign set up and generating tags to ensuring measurement fidelity
• Troubleshooting and QA for live trackers while defining processes to automate this workflow in conjunction with both Product & Engineering teams
• Support on integrations with new publishers and partners, which may involve specific nuances and debugging of Javascript & HTML
• Train publishers to utilize Adelaide’s Self-Service Tagging Tool
• Innovate and improve product to identify new ways Adelaide can provide value to publishers

Publisher Technical Analyst

• Reports to a VP of Customer Success
• Manage and nurture relationships with key clients, providing ongoing support and strategic insights
• Ensure support before, during, and after campaigns and drive seamless campaign execution
• Articulate Adelaide’s value proposition and recommend optimizations based on data-driven insights
• Drive adoption of Adelaide's AU metric across brands, agencies, and media partners
• Collaborate closely with Sales to strengthen client relationships and expand the portfolio
• Partner with the Analytics team to deliver impactful reports, including custom analyses aligned with client objectives
• Act as a product expert, guiding clients through Adelaide’s measurement data and insights
• Coordinate with the Technical Account Management team to ensure seamless campaign setup
• Support AdOps to facilitate smooth implementation and execution of campaigns
• Leverage data visualization and storytelling techniques to provide actionable insights
• Foster strong client relationships and leverage insights to expand Adelaide's footprint

General Counsel

• Review, draft, and negotiate a wide range of media/adtech-specific agreements, including: Master Service Agreements (MSAs) Data License Agreements Statements of Work (SOWs) Vendor and partner agreements
• Ensure contracts incorporate appropriate protections around intellectual property, data use, and commercial risk.
• Conduct vendor compliance assessments and support company-wide regulatory adherence.
• Advise on privacy and data protection matters, including risk assessments and policy alignment.
• Provide governance support for board-related matters, including documentation and compliance oversight.
• Assist with internal company legal issues, such as employment-related matters, tax considerations, and general corporate legal support.

Ad Operations Analyst

Senior Account Executive – Sales Director

Technical Account Manager

Customer Success Manager

Head of Staff – VP of Operations

Account Director, DACH Region

Publisher Technical Analyst

Customer Success Manager

Legal Counsel – Media & AdTech