Addus HomeCare

Administrative Assistant

• Supports scheduling and basic calendar coordination as requested
• Assists with preparing materials for meetings, including simple reports and spreadsheets
• Supports general office organization and assists with visitors when appropriate
• Answers incoming calls and direct them to the appropriate team member
• Assists with patient or family phone calls by gathering basic information and routing to the correct staff for follow-up
• Uses sound judgment to identify calls that require urgent attention and escalates appropriately
• Maintains simple documentation of calls or requests based on established procedures
• Provides general office support such as copying, scanning, organizing documents, and maintaining files
• Enters data accurately into spreadsheets, updates logs, and pulls basic information for reports
• Helps track and organize department information such as staffing schedules, referral logs, or productivity sheets
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures, and standards
• Performs other duties as assigned

Hospice Administrative Assistant

Manager

• Assume primary responsibility for patient and family caseload, including the assessment, determining eligibility, admission processing, planning, implementation, and evaluation phases of the nursing process
• Obtain data and assess necessary information from patient physical, psychological, social, and spiritual factors that may impact the patient and family's needs and initiate intervention by other members of the interdisciplinary team
• Initiate communication with the attending physician, interdisciplinary team, and other agencies for the purpose of coordinating optimal care
• Provide regular visits to re-assess the patient's needs and update the plan of care
• Perform clinical pronouncement of death and provide support to the family
• Maintain accurate patient records, charts, progress notes, reports and prepare care plans timely
• Supervise and document delivery of care by the Home Health Aide as required by Federal, State, and Company guidelines

Hospice RN Case Manager

Recruitment

• Coordinates staffing requirements and provides recruitment assistance to the Agency Director, Regional Director, and Human Resources
• Researches a wide variety of resources to stay current on business, competitor presence and industry trends.
• Coordinates and drives the field recruiting and hiring process to include: sourcing, scheduling, interviewing, selecting, negotiating and extending offers (including explanation of compensation plans, benefits, etc.)
• Initiates and coordinates pre-employment protocol and offer presentation process which includes interviews, assessment testing, reference checks, background checks, etc.
• Completes the initial screening of candidates, conducts reference and criminal background checks, assessment testing, orientation, and other aspects of the on-boarding process.
• Ongoing active-employee file maintenance and compliance assurance
• Develops and executes creative sourcing strategies to identify top talent including direct sourcing/cold-calling, networking, internal referral generation, job fairs, internet and intranet postings and resume searches
• Identifies trends and innovative recruiting techniques in order to be competitive in recruiting practices
• Audits new hire employee packets to ensure they are complete and compliant
• Coordinates the general orientation of new hires by preparing all new hire information, conducting the orientation session, processing I.D. badges, and addressing any employee concerns
• Other duties as assigned

Home Care Recruiter

• Coordinates staffing requirements and provides recruitment assistance to the Agency Director, Regional Director, and Human Resources
• Researches a wide variety of resources to stay current on business, competitor presence and industry trends
• Develops, revises and maintains recruitment plan as necessary; including developing print and electronic media ads
• Responsible to research, create, coordinate, implement and maintain social media, electronic and print media opportunities
• Coordinates and drives the field recruiting and hiring process to include: sourcing, scheduling, interviewing, selecting, negotiating and extending offers
• Initiates and coordinates pre-employment protocol and offer presentation process
• Completes the initial screening of candidates, conducts reference and criminal background checks
• Ongoing active-employee file maintenance and compliance assurance
• Develops and executes creative sourcing strategies to identify top talent
• Audits new hire employee packets to ensure they are complete and compliant
• Coordinates the general orientation of new hires

Director

• Maintains positive internal and external customer service relationships
• Manage the agencies program through delegation of responsibility to administrative and supervisory personnel according to their abilities and defined responsibilities
• Monitor methods of program administration, planning supervising, and evaluating
• Monitor day-to-day compliance with regulatory and reimbursement requirements
• Manage the development and implementation of administrative of administrative policies and procedures
• Establish functions and qualification for all personnel
• Determine staffing needs and patterns according to program requirement and with consideration for utilization of personnel at their maximum potential
• Authorize appointments to staff positions in collaboration with the VP of Operations
• Oversee compliance with personnel policies and procedures
• Negotiate and execute contracts with community providers for service and monitor program compliance with contractual agreements

Hospice RN Executive Director

Therapist

• Provides occupation therapy services to patients according to a written physician's plan of care and as defined in the state Occupational Therapy Practice Act.
• Develops treatment program and establishes goals for improved function.
• Communicates plan of care to referring physician and other Organization professionals as needed.
• May teach new skills or retrain patient in once familiar daily activities that have been lost due to illness or injury, in accordance with our policy.
• May fabricate splints and instruct patient in the use of various types of adaptive equipment to improve function.
• May train patient in the use of prosthetic and/or orthotic devices.
• Maintains appropriate clinical records, clinical notes, and reports to the physician any changes in the patient's condition.
• Submits these records in accordance with our policy.
• Maintains contact/communication with other personnel involved in the patient's care to promote coordinated, efficient care.

Occupational Therapist

• Provides occupation therapy services to patients according to a written physician's plan of care and as defined in the state Occupational Therapy Practice Act.
• Develops treatment program and establishes goals for improved function.
• Communicates plan of care to referring physician and other Organization professionals as needed.
• May teach new skills or retrain patient in once familiar daily activities that have been lost due to illness or injury, in accordance with our policy.
• May fabricate splints and instruct patient in the use of various types of adaptive equipment to improve function.
• May train patient in the use of prosthetic and/or orthotic devices.
• Maintains appropriate clinical records, clinical notes, and reports to the physician any changes in the patients condition.
• Submits these records in accordance with our policy.
• Maintains contact/communication with other personnel involved in the patients care to promote coordinated, efficient care.

• Responsible for scheduling and supervising in-home care workers and clients in a geographic area
• Coordinates and drives the field recruiting and hiring process
• Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately
• On-board and train new branch Administrative employees
• Schedules employees as directed by client's care plan established upon intake
• Processes patient authorizations and communicate with central admissions
• Enter reauthorizations into client record and ensure chart preparation for all new clients
• Creates work schedules by entering schedules into the system
• Manages changes to client schedules due to client request, illness, vacation or leaves of absence
• Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted
• Supervises direct service employees by setting expectations for attendance, performance and conduct

Home Care Administrative Coordinator

Hospice Executive Director

• Coordinates staffing requirements and provides recruitment assistance to the Agency Director, Regional Director, and Human Resources
• Researches a wide variety of resources to stay current on business, competitor presence and industry trends
• Develops, revises and maintains recruitment plan as necessary
• Responsible to research, create, coordinate, implement and maintain social media, electronic and print media opportunities
• Coordinates and drives the field recruiting and hiring process
• Initiates and coordinates pre-employment protocol and offer presentation process
• Completes the initial screening of candidates
• Ongoing active-employee file maintenance and compliance assurance
• Develops and executes creative sourcing strategies to identify top talent
• Audits new hire employee packets to ensure they are complete and compliant
• Coordinates the general orientation of new hires

Location Recruiter – Home Care Branch

• Responsible for scheduling and supervising in-home care workers and clients in a geographic area.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.
• Provides alternate coverage to ensure the clients care plan is followed and client services are not interrupted.
• Contacts care providers and clients to provide service updates.
• Conducts monthly client wellness calls and conducts home visits as required.
• Provides thorough, complete follow-through on escalated client complaints and theft claims.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the companys policies and guidelines.
• Ensures the appearance of the branchs open environment is professional: neat, clean, orderly and generally free of clutter.
• Maintains a high degree of confidentiality at all times due to access to sensitive information.
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency.
• Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements.
• Abides by all regulations, policies, procedures and standards

Hospice Administrative Assistant

Hospice RN Case Manager

Home Care Recruiter

Home Care Recruiter

Hospice RN Case Manager

Hospice RN Case Manager

Hospice RN Executive Director

Hospice RN Executive Director

Hospice RN Case Manager

Occupational Therapist

Occupational Therapist

Home Care Administrative Coordinator

Hospice Executive Director

Location Recruiter – Home Care Branch

Bilingual Home Care Service Coordinator – Scheduling/Recruiting