Acuity International

Program Manager

• The Healthcare Program Manager (HPM) provides strategic and operational leadership for all health services delivered at a single detention facility.
• The HPM is accountable for full compliance with Performance-Based National Detention Standards (PBNDS), National Detention Standards (NDS 2000), National Commission on Correctional Health Care (NCCHC) accreditation standards, and applicable American Correctional Association (ACA) Health Services Design standards.
• This position ensures detainee health care is delivered in a safe, equitable, cost-effective, and legally defensible manner consistent with community standards of care.
• Ensure adherence to government regulations, contractual requirements, and accreditation standards (e.g., NCCHC, ACA, Performance-Based National Detention Standards, OSHA, HIPAA).
• Develop and implement site-specific health services policies and procedures.
• Plans, directs, and ensures activities to establish ACA accreditation.
• Maintains operational compliance with NDS medical care standards applicable to facilities not yet transitioned to PBNDS, as directed by the contracting officer representative (COR).
• Implements NDS requirements for intake health screening, infirmary care, and medication administration where applicable.
• Develops and deploys processes to ensure required NCCHC documentation: health records, quality improvement (QI) reports, peer review, and credentialing files are maintained.
• Aligns physical health services space, equipment, and operational workflows with ACA standards for health care facility design.
• Coordinates with facility management to ensure health services areas meet ACA space and safety standards.
• Develop and maintain quality improvement, patient safety, infection control, and risk management programs.
• Prepare for and support internal/external audits and inspections.
• Act as the primary point of contact with the government customer, prime contractor, and detention facility leadership, providing timely reports, updates, and recommendations.
• Ensure accurate and timely submission of reports, incident documentation, and statistical data required under the government contract.
• Ensure health records are maintained in accordance with HIPAA, records management requirements, and NCCHC standards.
• Prepare, review, and submit required reports, including Significant Incident Reports (SIRs) for deaths, serious illness, or suicide attempts.
• Coordinate and facilitate all inspections, NCCHC accreditation surveys, and ACA audits; respond to findings with documented corrective actions.
• Ensure all detainee grievances related to health care are investigated and resolved within required timeframes.
• Develop and implement site-specific and system-wide operational plans, staffing models, and service delivery frameworks.
• Coordinates emergency medical response planning, drills, and continuity of operations in compliance with facility protocols.
• Oversees the site infection control program including surveillance, outbreak response, communicable disease reporting, and compliance with CDC and local public health directives.
• Manages the TB screening program and ensures compliance with applicable local and federal public health standards.
• Oversees behavioral health program operations including intake mental health screenings, crisis intervention, suicide watch, and step-down programming.
• Ensures safe medication management practices including formulary compliance, medication administration records (MAR), controlled substance accountability, and pharmacy audits.
• Maintains compliance with DEA regulations for controlled substances and applicable state pharmacy board requirements.
• Other duties and projects assigned.

Healthcare Program Manager – Notional

Pharmacist

• The Pharmacist reports to and will be supervised by the Medical Director or his/her designee.
• Deliver services in a secured detention facility and assist in the treatment of patients by dispensing drugs and related medical supplies under the direction of a Physician, Surgeon or other authorized health care professional.
• Ensure the security of prescription drugs and pharmaceuticals and control of the pharmacy inventory.
• Fill prescriptions, verifying instructions from physicians on the proper amounts of medication to be given.
• Manage medication therapy protocols as part of the provider-pharmacist-nurse team.
• Check for patient drug contraindications.
• Verify dosage regimen for accuracy and specified amount to be within the standard dosing range and frequency.
• Compound and dispense medications accurately for delivery to patient care areas.
• Ensure prescriptions are filled accurately and in a timely manner.
• Provide medication information and education to medical staff and patients.
• Participate in medical care conferences as directed by the Medical Director.
• Maintain the security of controlled substances as well as an accurate log of dispensation, waste, etc.
• Maintain adequate stock levels of medications that are high use to include key medications for unforeseen events such as outbreaks.
• Develop a re-supply system with the senior logistician that ensures critical use medications are readily available throughout the medical footprint supported.
• File prescriptions once filled.
• Oversee the work of pharmacy technicians.
• Perform administrative functions such as answering phones and stocking shelves.
• Maintain safe and clean working environment by complying with procedures, rules and regulations.
• Other duties and projects assigned.

Administration

• Administers highly competitive, major contract requirements by analyzing performance requirements and customer requirements.
• Reviews and documents risk associated with complex proposal packages, completes appropriate contract documents e.g., representation and certifications, etc.
• Continuously monitors contracts deliverables, schedules, change proposals, and project status reports.
• Negotiates complex contract requirements in accordance with Federal, State, and local laws and regulations, policy and procedures.
• Investigates and resolves claims or complaints by collecting and analyzing information.
• Coordinates with relevant departments on technical, quality, data requirements, and other business or contractual issues as applicable.
• Monitors contract performance by determining compliance to contract requirements and determining need for modifications, funding, or extensions to the contract.
• Determines when customer directed changes are in or outside of scope.
• Acts as point of contact with the customer on assigned contracts and participates in customer presentations.
• Applies and may lead continuous improvement initiatives to improve efficiency of internal systems and processes within the contracts department and/or corporate and customer involvement.
• Recommends actions by analyzing complex data and making comparative analyses.
• Maintains professional and technical skills by attending educational workshops, reviewing publications, establishing professional networks, and participating in professional societies such as National Contract Management Association (NCMA).
• Provides guidance and leadership to cross-functional business team members.
• Reviews RFPs; processes specifications, progress, and other reports; advises management of risk and contractual rights and obligations; compiles and analyzes data; and maintains historical information.
• Advises Senior Managers and others as to the appropriate contractual strategy to follow and also advises on the full range of procurement issues and post contract management.
• Maintains close contact with customers to maintain, preserve and enhance the company's image with its customers, thus ensuring favorable long-term relationships.
• Reviews solicitations, initiates internal proposal preparation plan, and schedules timely proposal preparation and submission to customer.

Contracts Administrator IV

Medical Director

• Provides executive clinical leadership for the provision and delivery of healthcare services in a high-security facilities with diverse and high-risk populations, ensuring quality, patient safety, and regulatory compliance.
• Oversee ambulatory care, inpatient/observation beds, behavioral health, dental, pharmacy, ancillary services, and specialty care referrals.
• Develop plans, policies, and standard operating procedures based on best practices and government requirements.
• Lead credentialing/privileging, peer review, and clinical governance.
• Chair Quality Management/CQI committees; monitor KPIs and sentinel events.
• Ensure emergency response readiness (code blue, mass casualty) and chronic disease management programs.
• Coordinate with facility operations on population health risks and special needs.
• Participate in drills and emergency responses as assigned.

Director of Medical Services

• Manage the assigned health care programs within a detention setting
• Ensure safe, timely, and equitable delivery of medical, behavioral health, dental, and pharmacy services
• Oversee clinical governance, quality and safety, staffing, compliance, and budget
• Ensure adherence to government regulations, contractual requirements, and accreditation standards
• Oversee recruitment, onboarding, scheduling, and performance management of medical and support staff
• Manage budgets, monitor expenses, and ensure proper allocation of medical resources
• Develop and maintain quality improvement, patient safety, infection control, and risk management programs
• Act as the primary point of contact with the government customer, prime contractor, and detention facility leadership
• Coordinate emergency medical response planning, drills, and continuity of operations
• Ensure accurate and timely submission of reports, incident documentation, and statistical data

Facility Health Program Manager

• Oversee and manage day-to-day operations of a healthcare facility or clinical department
• Provide direct clinical support, evaluate and treat complex patient cases
• Supervise and mentor clinical staff, conduct performance reviews
• Manage clinic budgets, resources, and daily operations, including payroll
• Ensure adherence to healthcare laws, regulations, and ethical standards
• Act as a liaison between staff, patients, families, and administration
• Assess urgent health needs of patients, analyze data, and formulate care plans
• Maintain integrity and security of privacy laws
• Respond to inquiries using knowledge of established policies and procedures
• Maintain professionalism, ethical standards and confidentiality of company information

Clinical Director

• Oversee all medical operations within the detention facility’s healthcare unit, ensuring compliance with U.S. Government standards, contractual obligations, and healthcare regulations.
• Direct daily administrative operations of the detention facility’s healthcare unit, ensuring efficient delivery of medical, dental, mental health, and specialty care.
• Ensure adherence to government regulations, contractual requirements, and accreditation standards (e.g., NCCHC, ACA, National Detention Standards, OSHA, HIPAA).
• Oversee recruitment, onboarding, scheduling, and performance management of medical and support staff, including physicians, nurses, dentists, behavioral health providers, and allied health professionals.
• Manage budgets, monitor expenses, and ensure proper allocation of medical resources, supplies, and pharmaceuticals.
• Develop and maintain quality improvement, patient safety, infection control, and risk management programs.
• Act as the primary point of contact with the government customer, prime contractor, and detention facility leadership, providing timely reports, updates, and recommendations.
• Coordinate emergency medical response planning, drills, and continuity of operations in compliance with facility protocols.
• Ensure accurate and timely submission of reports, incident documentation, and statistical data required under the government contract.
• Maintain safe and clean working environment by complying with procedures, rules and regulations.

Health Services Administrator – Notional

Business Development Rep

• Provide strategic oversight and support to environmental remediation programs, ensuring alignment with contract requirements, regulatory standards, and company objectives
• Partner with Program Managers to enhance execution, mitigate risk, and drive schedule, cost, and performance outcomes
• Support mobilization, transition, and sustainment of remediation projects, including staffing, subcontractor integration, and logistics planning
• Monitor program performance metrics and implement corrective actions as needed
• Ensure compliance with federal, state, and local environmental regulations (e.g., CERCLA, RCRA)
• Assist in the development and enforcement of standard operating procedures (SOPs) and best practices
• Support capture efforts for environmental remediation opportunities across federal agencies (e.g., DoD, USACE, EPA, DOE)
• Contribute to pipeline development, opportunity qualification, and bid/no-bid decisions
• Lead or support proposal development, including technical approaches, staffing plans, and cost inputs
• Participate in client engagement activities, industry days, and relationship management
• Identify strategic partners and subcontractors to strengthen competitive positioning
• Provide subject matter expertise in environmental remediation to inform corporate strategy and growth initiatives
• Support development of long-term business plans within the environmental services portfolio
• Mentor program and project managers, fostering a culture of accountability and continuous improvement
• Coordinate across internal stakeholders including finance, contracts, HR, and compliance

Director, Environmental Remediation – Operations & Business Development

Consultant

• Perform cost estimating, analysis, and control activities, as directed.
• Lead quality control reviews and maintain relationships with project personnel, particularly with individual discipline group leaders and engineers and provide technical direction to assigned personnel, when delegated.
• Maintain relationships with project personnel, particularly with individual discipline group leaders and engineers.
• Lead project team members and be responsible for maintaining project schedule and achieving project goals.
• Support the professional development of other staff.
• Assist in developing and implementing requirements for cost recording, reporting, and analyzing standards, programs, and reports.
• Assist in preparing cost data for projects, proposals and contract negotiations.
• Assist with scope change management.
• Determine scope definition requirements for a discipline or other specialty and work with Engineering and other sources to coordinate the production of required data to conform to the overall estimate preparation plan.
• Prepare specific budgets in accordance with prescribed standards and procedures.
• Prepare and coordinate cost reports.
• Collect and classify cost engineering data.
• Perform data analysis and development.
• Perform any other duties as directed by the Project Manager / Supervisor / Manager.

Cost Consultant

Marketing

• Develop and implement marketing strategies that support organizational goals, employee engagement, and brand visibility
• Manage marketing collateral for growth initiatives and campaigns
• Oversee digital channels, including website updates, social media content, and email campaigns
• Maintain brand consistency across all communication materials and organizational touchpoints
• Track and analyze marketing performance metrics to inform future strategies
• Lead the planning, logistics, and execution of events, including stakeholder meetings, community events, and special initiatives
• Manage event timelines, budgets, vendors, venues, catering, and onsite coordination
• Develop event materials such as agendas, signage, presentations, and attendee communications
• Ensure events reflect organizational values, messaging, and strategic priorities
• Conduct post‑event evaluations to measure impact and identify opportunities for improvement
• Identify and map the appropriate contacts within government agencies with support from Growth team members
• Ensure invitations reach the correct officials, program leads, and subject‑matter experts
• Build and maintain relationships with agency representatives and other external partners to support ongoing collaboration and event participation
• Coordinate attendance, speaking roles, and engagement opportunities for government and community stakeholders
• Serve as a liaison between internal teams and external partners to ensure alignment and smooth communication
• Partner with leadership, HR, operations, and program teams to align marketing and event initiatives with organizational needs
• Provide guidance on branding, messaging, and communication best practices across departments
• Assist with special projects and organizational initiatives as needed