Acuity International

Manager

• Manage and supervise the intake team and processes, as well as complete performance evaluations.
• Provide guidance and support to staff to ensure high levels of customer service and adherence to protocols.
• Develop, implement, and continuously improve patient intake procedures to enhance efficiency and patient satisfaction.
• Monitor and analyze intake processes to identify and address areas for improvement.
• Oversee patient registration, including verifying insurance information, collecting demographic details, and ensuring accuracy in patient records.
• Address patient inquiries, concerns, and complaints promptly and professionally.
• Ensure that all intake processes comply with healthcare regulations, including HIPAA and other relevant laws.
• Maintain and update patient records accurately, ensuring confidentiality and security of information.
• Collaborate with other departments such as billing, clinical, and administrative teams to facilitate seamless patient flow and information exchange.
• Coordinate with healthcare providers to ensure that patient appointments, referrals, and follow-ups are managed effectively.
• Prepare and analyze reports on patient intake metrics, such as wait times, patient volume, and staff performance.
• Utilize data to make informed decisions and drive process improvements.
• Keep staff updated on changes in regulations, procedures, and technology.

Patient Intake Manager

Capture Manager

• Responsible for managing cross-functional teams to win assigned business opportunities
• Plans, directs, and controls all activities related to the Capture effort
• Leverages customer intelligence & research resources
• Develops and maintains capture plans
• Participates in interdepartmental project groups or task forces
• Develops win strategies for programs to be bid
• Prepares marketing materials and briefings for customer calls
• Conducts training and education of line managers and other supporting personnel
• Participates in solutions development strategy sessions
• Develops gate reviews and presents briefings to management
• Establishes and supports relationships with customers, partners, and suppliers
• Builds and manages the capture team as a task-organized entity
• Executes a comprehensive call or office visit plan
• Develops and manages the capture budget
• Conducts competitive assessments
• Attends scheduled site visits as required

Accountant

• Provide advanced accounting support by performing a variety of accounting duties involving account reconciliations, account analysis, and journal entries for general ledger adjustments.
• Ensure compliance with GAAP and FAR applicable standards, Country Statutes and Company policies.
• Ensure the integrity of accounting information by recording, verifying, reconciling, consolidating, and entering transactions and maintenance of supporting schedules.
• Prepare and record assets, liability, revenue, and expense entries by compiling and analyzing account and transaction information.
• Support the Period End, Quarterly and Year End closing and reporting of the Accounts with accurate, timely and transparent transaction recording.
• Support and improve the system of Internal Controls.
• Maintain account reconciliations and resolve differences between supporting documentation and the account.
• Analyze and report on accounting variances.
• Interface with management, colleagues, auditors, tax advisors regarding accounting reports and analysis.
• Perform research on various accounting topics, as needed.
• Develop work instructions for new processes; review and maintain all work instructions as needed.
• Demonstrate proper discretion in dealing with sensitive and highly confidential information.
• Review the work of Accountants and guide other staff by knowledge sharing and answering questions.
• Provide backup support for other accounting team members.

Senior Accountant

Administrative Assistant

• Provides critical support to the healthcare team within the ICE Detention Facility.
• Ensures the smooth operation of medical administrative functions, including scheduling, documentation, and coordination of care.
• Serves as a liaison between medical staff, detainees, and facility administration, maintaining confidentiality and compliance with federal standards.
• Coordinates and implements office services, interprets and communicates operating policies.
• Analyzes Health unit operating practices such as record keeping systems, forms control, office layout, and creating new systems or revising established procedures.
• Locates and compiles information and formats reports, graphs, tables, records and other sources of information.
• Assembles and categorizes facts and figures for written computation and calculations.
• Uses various software applications, such as spreadsheets to manipulate and/or format data and/or reports.
• Identifies “close calls” and/or safety concerns to supervisory personnel.
• Reviews and answers correspondence.
• Coordinates collection and preparation of operating reports such as time and attendance, terminations, and budget expenditures.
• Answers calls, schedules appointments, greets patients, and organizes files.
• Updates and maintains patient charts.
• Monitors radio communication and internet communication.
• Assists with managing the day-to-day activities and prioritizing tasks.
• Attends and participates in a variety of meetings and task force groups.

Procurement

• Sources proposal and program needs, developing bid matrix, making recommendations and leading supplier communications.
• Manages and maintains supplier relationships while creating key supplier relations.
• Negotiates vendor terms and pricing.
• Triages supplier performance and delivery issues, ensuring a consistent supply chain.
• Ensure compliance with all organizations’ policies and procedures, terms and conditions (T&C’s) and legal requirements which will mitigate compliance and risk management during the procurement process.
• Continuously assess and improve procurement processes, implement best practices and leverage technology to streamline operations.
• Promote ethical procurement practices and explore opportunities to enhance sustainability across the supply chain.
• Participate in trade fairs to represent Acuity, connect with market intelligence, and grow Acuity’s vendor base.
• Issues purchase orders, negotiate purchase contracts, and create change orders as necessary.
• Manages material warranties and return/exchange processes.
• Works with the Growth department to review pipeline and strategically plan vendor base.
• Manages procurement schedules (coordinating with Logistics and Operations) to ensure the timely delivery of materials and services.
• Develops, runs, and provides reports, metrics, and KPIs as necessary.
• Creates and adjusts policies and procedures as necessary.
• Leads and attends meeting with different programs to ensure their needs are being met and/or identify solutions to ensure their needs will be met. This can include creating and presenting data and/or presentations.

Senior Manager, Sourcing

Administration

• Support senior managers in running a healthcare facility
• Schedule staff and assist with budgets
• Monitor compliance and coordinate daily operations
• Ensure adherence to government regulations and standards
• Oversee recruitment, onboarding, scheduling, and performance management of medical staff
• Manage budgets and monitor expenses
• Develop quality improvement, patient safety, and risk management programs
• Prepare for audits and support inspections
• Coordinate emergency medical response planning and drills
• Maintain a safe and clean working environment

Assistant Health Services Administrator – Notional

Events

• The Infection Prevention Officer (IPO) is a specially trained professional responsible for developing and managing a medical clinic's programs to prevent and control the spread of infectious diseases.
• Creates, implements, and evaluates infection prevention policies based on guidelines from public health organizations.
• Monitors for infections and tracks trends to detect and investigate any potential outbreaks.
• Provides mandatory and ongoing infection prevention training for all staff.
• Conduct routine inspections of the clinic to ensure compliance with health regulations.
• Manages policies that protect healthcare workers from exposure to infectious agents.
• Responsible for ensuring the integrity and security of all privacy laws.
• Maintains professionalism, ethical standards, discretion, candor, privacy and confidentiality.

Infection Prevention Officer, RN

• Assist a nurse manager lead and manage a hospital unit
• Oversee patient care, staff, and operations
• Ensure adherence to organizational policies and standards
• Mentor staff and manage unit-level issues
• Assist with budgeting and scheduling
• Ensure high quality of patient care through effective leadership and clinical oversight
• Document care delivered and follow-up care required
• Maintain HIPPA certification
• Attend meetings to improve quality and outcomes
• Use expertise to ensure nursing processes are followed
• Communicate effectively with clients, peers, and employees
• Coordinate, structure, implement, and guide the delivery of nursing services
• Respond to medical emergencies
• Conduct daily clinical rounds to observe and review patient care plans
• Assist with triage/sick calls
• Collaborate with nursing and interdisciplinary teams
• Participate in orientation and training activities of clinical personnel
• Maintain the highest regard for patient dignity
• Notify critical information to management.

Assistant Nurse Manager

• The Registered Nurse Manager is responsible for providing managerial and clinical nursing oversight.
• May be assigned to deliver health care and treat patients in a variety of scenarios.
• Reports to the Site Program Manager and clinically works under the direction of the Chief Medical Officer or his/her designate.
• All services shall be provided in accordance with established standards, principles and ethics of the profession.
• Document care delivered and follow up care required.
• Maintain HIPPA certification.
• Attends and participates in a variety of meetings and task force groups to improve quality and outcomes.
• Use knowledge and expertise to ensure that nursing processes and systems are followed appropriately according to policies and procedures.
• Work cohesively with the PM and CMO in the coordination of the healthcare delivery system.
• Communicate effectively with clients, peers, and employees at all levels within the organization.
• Coordinate, structure, implement, and guide the delivery of the nursing service program within the facility.
• Respond to and initiate care for medical emergencies within the facility.
• Take and document all patient history and vital signs, assist with examinations and/or treatments.
• Conduct daily clinical rounds to all designated areas of responsibility to observe and review documentation.
• Assist with daily triage/sick call, minor medical/surgical procedures, and patient assessments.
• Assist with orientation and training activities of clinical personnel.
• Maintain clear lines of communication throughout issue-resolution processes.
• Participate in all monthly, quarterly, and annual meetings as assigned and required in accordance with contract compliance.

Nurse Manager

Security Engineer

• Primary Function Responsible for supervising armed guards and ensuring perimeter and high-risk area security in compliance with ICE standards.
• All services shall be provided in accordance with established standards, principles and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which Acuity International is recognized.
• Actively support and uphold the Company’s stated vision, mission and values.
• Responsibilities Oversee armed guard teams across all shifts
• Monitor use of force protocols and weapons handling
• Coordinate detainee transport and external security operations
• Train staff on tactical response and emergency procedures
• Patrol facility perimeter and secure entry/exit points
• Escort detainees during external movements
• Respond to security breaches and emergencies
• Maintain weapons and tactical gear readiness
• Provides direction and guidance to staff
• Implements emergency plans and achieves rapid recovery of program support services in the event of an emergency, natural disaster, or other calamity
• Enforce safety standards, risk monitoring, and risk management