Acrisure

Security Operations

• Detect, analyze, and respond to security incidents detected by EDR, SIEM, and Cloud Security tooling as well as MDR service providers
• Lead or participate in investigation and containment efforts for both endpoint and identity related security threats
• Develop and implement strategies to remove the root cause of the incident
• Conduct forensic data acquisition, log analysis, and root cause determination for endpoint incidents
• Develop and maintain incident response playbooks and runbooks specific to EDR technologies
• Analyze security alerts and anomalies to determine if they represent actual security incidents
• Oversee deployment, configuration, and ongoing management of EDR on endpoints for comprehensive coverage
• Monitor and tune alerting rules/policies to reduce false positives and ensure accurate threat detection
• Maintain compliance measures by enforcing configuration to organizational standards
• Provide training on EDR usage to incident response teams and end-users
• Review security alerts, correlate event data, and identify risks to endpoints
• Maintain integration of EDR tools with SIEM and other security solutions
• Regularly review and update endpoint security policies based on threat intelligence and incident learnings

Security Incident Response Engineer

Manager

• Gerenciamento da equipe de desenvolvimento de sistemas;
• Responsável por todos os sistemas da companhia, soluções desenvolvidas internamente e soluções licenciadas de mercado;
• Liderar tecnicamente a equipe de sistemas (desenvolvedores, testers, coordenadores, etc.);
• Atuar na gestão de portfólio e backlog dos projetos internos e com terceiros, quando necessário também um papel de product owner;
• Estabelecer e evoluir processos de desenvolvimento (agilidade), priorização demandas (portfólio) e indicadores;
• Gestão estratégica no atendimento dos chamados (suporte), buscando produtividade e qualidade;
• Gestão de conflitos nas demandas da equipe, atuando como referência para o usuário final;
• Definir e controlar a padronização e documentação dos processos da área de sistemas;
• Parceria com a área de infraestrutura e cloud;
• Interação com os fornecedores para garantir a manutenção e disponibilidade do serviço ao usuário final;
• Propor e implantar novas soluções de tecnologia;
• Propor e auxiliar na implantação de novos processos para a companhia;
• Efetuar orçamentos e aquisições de equipamentos/recursos de tecnologia.
• Outras atividades pertinentes à área.

Gerente de Desenvolvimento de Sistemas

• Manage and develop the retail insurance commercial operation, ensuring achievement of sales and profitability targets.
• Lead, supervise, and develop the sales team, promoting high performance and excellence in customer service.
• Define commercial strategies for prospecting, converting, and retaining clients in individual and retail insurance segments.
• Monitor performance indicators and develop action plans to maximize results and business opportunities.
• Conduct complex commercial negotiations and support the team in closing sales.
• Ensure correct use of systems, processes, and operational controls related to insurance sales.
• Work collaboratively with corporate departments to ensure process alignment and adherence to company guidelines.
• Prepare and present management reports and results to the administrative and executive board.
• Identify opportunities for portfolio expansion, productivity improvements, and continuous enhancement of commercial processes.
• Ensure compliance with internal policies, regulatory requirements, and quality standards in customer service.

Commercial Manager

Platform Engineer

• The Platform Engineer - Palantir is the technical owner of Acrisure’s Palantir environment.
• Actively configure and operate Palantir tenant settings across the platform stack.
• Design and implement the ingress strategy: source system connections, connectors, schema management, and standards for incremental, batch, and streaming data flows.
• Design and implement the egress strategy: Marketplace exports, OSDK and external API exposure, file/data export controls, and downstream consumption boundaries.
• Own the permissions architecture across the platform — marking taxonomy, group hierarchy, role assignments, and least-privilege standards.
• Personally triage and resolve platform admin issues.
• Drive the platform-wide reusable component catalog covering both platform-management and business-facing use cases.
• Maintain a library of platform-management components.
• Own end-to-end FinOps for the Palantir environment.
• Drive the Palantir platform security posture in partnership with InfoSec and Data team.
• Support the Platform Engineering team: contributing to mentorship, technical direction, and standards setting.

Account Manager

• Manages the overall team operations, client coordination, and customer service delivery
• Coordinates, coaches, and provides prioritization assistance with Account Associates
• Reviews and manages the overall workload
• Leverages knowledge and expertise in client services, insurance processing, and customer experience to develop, coach, and assist Account Associates and other team members
• Assists Producers and Account Executives with Client service commitments
• Ensures service standards are met, trends are identified, and process improvements are implemented on the team
• Functions as the day-to-day customer contact, focusing on troubleshooting and helping the client make well-informed decisions
• Manages the new business and renewal process, overseeing day-to-day client changes
• Accountable for client service delivery through high client retention, rounding of accounts, referrals, and uneventful renewals
• Ensures pre-renewal information is sent out within service standards and follows up with clients and insurance markets for timely responses
• Manages renewal marketing plans with Producers and Service Teams, ensuring execution of the plan
• Creates accurate proposals/deliverables for Producers and Service Teams to utilize at client renewal meetings
• Reviews quotes for accuracy against supporting documents
• Negotiates additional coverage/price with the underwriter
• Completes the renewal bind processes and checklist accurately and ensures all aspects of the renewal are documented within the file

• Assist customers in identifying and providing for their bond needs
• Work directly with the client, client advisors and Surety Company representatives in handling the execution of all types of surety bonds
• Maintain and update client financial and bond files
• Receive and dispatch correspondence promptly
• Review contracts and bond forms and extract relevant information
• Ensure the accuracy of bid and final bond requests
• Prepare bid and final bonds
• Keep clients frequently updated on request status
• Process final close-outs for premium audits
• Process Billing Accounts Receivable follow up
• Act as liaison with surety companies and maintain surety relationships
• Act as liaison with clients and client staff
• Assist Client Advisors & other team members
• Prepare routine/follow-up correspondence – paper and electronic
• File, draft, and/or send correspondence
• Prepare overnight packages and receipts
• Assist in mailings
• Provide other administrative support, as directed

Surety Bond Account Manager

Accounting Manager

• Manage a portfolio of captive insurance companies as primary client contact
• Oversee monthly and annual close, financial statements, and regulatory filings
• Ensure compliance with domicile requirements and statutory reporting
• Coordinate audits, actuarial reviews, tax, and investment reporting
• Monitor cash management, capital, collateral, and trust accounts
• Partner with clients, regulators, brokers, actuaries, and auditors
• Mentor and review work of account managers and accounting staff
• Maintain audit‑ready documentation and improve processes

Senior Captive Accounting Manager

Account Executive

• Serve as a primary day-to-day contact for assigned commercial insurance clients
• Build and maintain strong client relationships through proactive communication and exceptional service
• Manage policy changes, endorsements, certificates of insurance, audits, cancellations, reinstatements, and other account servicing activities
• Partner closely with the Producer to support client retention and long-term account growth
• Coordinate renewal activities, including gathering underwriting information, loss runs, exposure data, and supporting documentation
• Work with carrier partners and internal teams to secure competitive coverage solutions and execute renewal strategies
• Review policies and endorsements for accuracy and completeness
• Assist clients with coverage questions and help explain policy provisions, coverage changes, and renewal recommendations
• Maintain accurate documentation within agency management systems
• Coordinate with internal service, marketing, claims, and underwriting teams to support client needs
• Assist with billing inquiries and policy-related questions
• Perform additional duties and projects as assigned

Engineer

• You will be a hands-on IAM engineer who designs, automates, and scales secure identity and access controls across cloud and enterprise environments.
• You’ll build paved-road patterns for identity federation, least privilege, and just-in-time access — ensuring that authentication and authorization boundaries are strong, measurable, and frictionless.
• Architect and Automate Identity Foundations.
• Develop paved road templates for access control patterns (e.g., federated access, role assumption, service accounts, workload identity).
• Automate provisioning and deprovisioning pipelines using identity APIs, SCIM, and workflow orchestration tools (e.g., SailPoint, Okta Workflows, Azure Automation, or Terraform).
• Implement policy-as-code for IAM guardrails (e.g., least-privilege enforcement, conditional access, MFA requirements, privilege expiration).
• Engineer federated identity solutions for users, applications, and partners using SAML, OIDC, and OAuth2.
• Manage conditional access policies, adaptive authentication, and passwordless strategies to balance security with user experience.
• Define and enforce least privilege for human and machine identities across AWS, Azure, and SaaS platforms.
• Integrate IAM governance with enterprise GRC systems to ensure traceability and audit readiness.
• Partner with AppSec and Cloud teams to secure authn/z boundaries across applications, APIs, and services.
• Implement and maintain privileged access vaulting and session control using platforms like CyberArk, BeyondTrust, Delinea, or Azure PIM.
• Continuously monitor and remediate excessive privileges across cloud and on-prem accounts.
• Automate joiner/mover/leaver processes and identity lifecycle events through API-driven workflows and HR system integrations.
• Conduct periodic access reviews and certifications; deliver evidence for SOC2, PCI, and ISO audits.
• Collaborate with Security Operations to define identity-related detections (impossible travel, lateral movement, privilege abuse).

Senior IAM Engineer

• Perform daily service on assigned tasks by Producers and/or Account Executives with the agency’s written procedures including, but not limited to: Service accounts, including account transactions such as quote and issue policies, ID cards, proposal endorsements, certificates, claims, renewals, follow-up, and correspondence.
• Respond to client inquiries, incoming mail, and company request needs on a timely basis.
• Develop coverage strategies and plans as necessary.
• Insurance marketing and sales.
• Collect renewal data on assigned accounts.
• Claims support.
• Review new/renewal policies and endorsements to ensure items were received as ordered.
• Maintain accuracy of client data in agency management system (Applied Systems / EPIC).
• Document all activities in agency management system (Applied Systems / EPIC).
• Understand and utilize upload, download, and interface technology.
• Assist other departments in securing and/or providing information necessary to issue appropriate policies in their department for which we have a mutual client.
• Keeping Producers informed of all important activities on their accounts including being sensitive to potential problems and informing management.
• Keep current with industry trends including participation in educational seminars and classes for improvement of insurance/sales skills and license compliance.
• Maintain knowledge of current underwriting requirements of contracted insurance carriers.
• Maintain knowledge of policy provisions and any changes in these provisions.
• Complete other functions and assignments assigned including backup duties.

Human Resources

• Identify the most pressing talent opportunities and challenges for respective client group(s) and ensure the workforce implications are reflected in business plan
• Inform HR priorities; evaluate demand for new or adjusted HR offerings from business or trends
• Execute existing and new HR solutions and capabilities
• Partner on hiring and development and advancement of team members; this includes working with hiring managers and Talent Acquisition to fill open positions, onboard new hires and build strong pipelines
• Explore external trends in the marketplace and make recommendations on how those could affect internal employees
• Take a proactive approach to Employee Relations, and make recommendations by providing guidance, interpreting policy and issue resolution
• Work with leadership and the broader HR community to develop and execute HR strategies that support the successful integration of organizational changes, including strategic, structural, technological, and people-oriented changes
• Help manage change and uncertainty among employees, providing guidance and support throughout transitions
• Facilitate cultural integration processes by identifying cultural differences, fostering open dialogue, and implementing activities to build a cohesive and inclusive environment
• Actively participate in ensuring smooth and efficient onboarding for new hires and offboarding experiences for departing employees
• Focus on retaining key talent by identifying critical individuals and implementing strategies to keep them motivated and committed to the organization
• Participate in the evaluation of individual or unique roles as part of the larger business and help address each role’s relative value to ensure that employees are compensated fairly and competitively
• Partner with the Compensation team and the Sr. Director of HR to recommend the right balance between base salary, bonuses, and other incentives
• Help identify and develop high-potential employees, and work with key partners to ensure there are leaders in place to fill critical roles in the future
• Collaborate with managers to create career development opportunities for employees, fostering a culture of growth and advancement
• May also be involved in designing and delivering training programs to enhance employee skills and knowledge
• Help managers implement performance management systems, ensuring that employees are regularly evaluated and given feedback
• Maintain transparency and open communication channels to keep employees informed, address concerns, and manage expectations to minimize anxiety and build trust
• Acts as a steward of the organization’s HR policies and procedures
• Act as and informed advisor to leaders, providing coaching and support as they navigate the complexities and lead their teams through change

HR Business Partner

• Identify the most pressing talent opportunities and challenges for respective client group(s) and ensure the workforce implications are reflected in business plan.
• Inform HR priorities; evaluate demand for new or adjusted HR offerings from business or trends.
• Execute existing and new HR solutions and capabilities.
• Partner on hiring and development and advancement of team members; this includes working with hiring managers and Talent Acquisition to fill open positions, onboard new hires and build strong pipelines.
• Understand external trends in the marketplace and make recommendations on how those could affect internal employees.
• Oversee and take a proactive approach to Employee Relations, and make recommendations by providing guidance, interpreting policy and issue resolution.
• Work with leadership to develop and execute HR strategies that support the successful integration of organizational changes, including strategic, structural, technological, and people-oriented changes.
• Play a pivotal role in managing change and uncertainty among employees, providing guidance and support throughout transitions.
• Facilitate cultural integration processes by identifying cultural differences, fostering open dialogue, and implementing activities to build a cohesive and inclusive environment.
• Actively participate in ensuring smooth and efficient onboarding for new hires and offboarding experiences for departing employees.
• Focus on retaining key talent by identifying critical individuals and implementing strategies to keep them motivated and committed to the organization.
• Evaluate individual or unique roles as part of the larger business.
• Help address each role’s relative value to ensure that employees are compensated fairly and competitively.
• Partner with the Compensation team to recommend the right balance between base salary, bonuses, and other incentives.
• Help identify and develop high-potential employees, ensuring there are leaders in place to fill critical roles in the future.
• Collaborate with managers to create career development opportunities for employees, fostering a culture of growth and advancement.
• Help managers implement performance management systems, ensuring that employees are regularly evaluated and given feedback.
• Maintain transparency and open communication channels to keep employees informed, address concerns, and manage expectations to minimize anxiety and build trust.
• Act as a steward of the organization’s HR policies and procedures.

Senior HR Business Partner

• Develop marketing strategy for new and renewal business with Producer
• Obtain underwriting information directly from clients
• Advise clients on coverage changes and additions
• Educate clients on policy coverages, changes, exclusions, and needs
• Negotiate and secure quotes with Underwriters
• Maintain knowledge of commercial lines coverage and rating rules
• Understand carrier appetites and underwriting guidelines
• Use carrier websites for quoting and policy changes
• Prepare insurance summaries, schedules, quotes, and proposals
• Complete applications and documentation
• Bind coverage and confirm binder accuracy
• Verify policy and endorsement information
• Respond to client inquiries and report claims
• Issue Certificates of Insurance and Auto ID Cards
• Manage cancellations and ensure resolution
• Invoice and pursue prompt payments
• Maintain accurate electronic and client files
• Support Producers and agency goals
• Perform other duties as assigned

Senior Commercial Lines Account Manager, Bilingual

• Conduct deep manual penetration tests against web applications, REST/GraphQL APIs, and microservices — focusing on authentication, authorization (IDOR/BOLA), session management, injection, and business logic flaws
• Perform source-code-assisted testing (grey-box/white-box) using access to application repositories to identify vulnerabilities that black-box testing misses
• Test multi-tenant isolation boundaries — proving or disproving cross-tenant data access, privilege escalation, and tenant-escape scenarios in SaaS platforms
• Assess authentication and session architectures: OAuth/OIDC flows, JWT handling, MFA bypass, token lifecycle, and session revocation effectiveness
• Validate authorization models end-to-end — from API gateway to data layer — identifying gaps where opt-in security filters can be bypassed or omitted
• Execute targeted assessments of high-risk application changes, new features, and integrations as part of the secure development lifecycle
• Use AI tools (LLMs, copilots, agentic frameworks) to accelerate vulnerability discovery, payload generation, reconnaissance, and report writing
• Build and maintain AI-assisted attack workflows — automated recon pipelines, intelligent fuzzing, pattern-based code review, and exploit chain analysis
• Assess AI-integrated application features for prompt injection, training data leakage, model manipulation, excessive agency, and insecure output handling (OWASP LLM Top 10)
• Conduct penetration tests against cloud-hosted applications and services in AWS and Azure — including serverless functions, container workloads, and managed services
• Test cloud identity and access configurations — IAM policies, role assumptions, cross-account access, service principal permissions, and privilege escalation paths

Red Team Engineer

Salesforce Developer

• Lead the design, development, and expansion of the Salesforce ecosystem.
• Design, develop, and deploy Salesforce solutions, including Agentforce AI agents, Data Cloud 360 pipelines, and integrations with internal and external systems.
• Build and configure Agentforce agents, including prompt templates, agent actions, and flows that automate and enhance business processes.
• Leverage Salesforce Data Cloud 360 to unify, harmonize, and activate customer data across the enterprise, including data streams, identity resolution, and calculated insights.
• Develop and maintain features across Salesforce clouds (Sales Cloud, Service Cloud, Experience Cloud, Platform).
• Write clean, maintainable code using Apex, Lightning Web Components (LWC), and Flows, adhering to established best practices.
• Support integration requirements using MuleSoft Anypoint Platform or similar tools where needed.
• Support ETL and data integration processes, ensuring accurate, secure, and timely exchange of data across Salesforce and associated tools.
• Collaborate with Product Owners, Architects, and Business Stakeholders to translate business requirements into technical solutions.
• Participate in code reviews and contribute to improving solution designs for quality, performance, and security.
• Support and contribute to CI/CD pipelines for Salesforce deployments.
• Work within the defined environment strategy (Dev, QA, UAT, Prod) and follow release processes.
• Proactively identify and resolve technical issues, escalating to senior team members when appropriate.

Security Incident Response Engineer

Gerente de Desenvolvimento de Sistemas

Commercial Manager

Platform Engineer

Account Manager

Surety Bond Account Manager

Senior Captive Accounting Manager

Account Executive

Senior IAM Engineer

Account Manager

HR Business Partner

Senior HR Business Partner

Senior Commercial Lines Account Manager, Bilingual

Red Team Engineer

Senior Salesforce Developer