Senior Commercial Lines Account Manager, Bilingual

Acrisure

Bilingual Senior Account Manager responsible for client services in Commercial Lines at Acrisure. Focused on developing marketing strategy and advising clients on insurance coverage.

Posted 6/14/2026full-timeMiami • Florida • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Develop marketing strategy for new and renewal business with Producer
Obtain underwriting information directly from clients
Advise clients on coverage changes and additions
Educate clients on policy coverages, changes, exclusions, and needs
Negotiate and secure quotes with Underwriters
Maintain knowledge of commercial lines coverage and rating rules
Understand carrier appetites and underwriting guidelines
Use carrier websites for quoting and policy changes
Prepare insurance summaries, schedules, quotes, and proposals
Complete applications and documentation
Bind coverage and confirm binder accuracy
Verify policy and endorsement information
Respond to client inquiries and report claims
Issue Certificates of Insurance and Auto ID Cards
Manage cancellations and ensure resolution
Invoice and pursue prompt payments
Maintain accurate electronic and client files
Support Producers and agency goals
Perform other duties as assigned

Requirements

What you’ll need

5 years' experience in Commercial Lines with complex accounts
Bilingual (English/Spanish)
Strong written and verbal communication skills
Team-oriented and customer service focused
High attention to detail and ability to perform repetitive tasks
Proficiency in Microsoft Word, Excel, and agency systems
Valid 2-20 Florida insurance license
Some college education preferred
Experience with professional firms preferred

Benefits

Comp & perks

Comprehensive medical insurance, dental insurance, and vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave and paid paternity leave (including for adoptive parents)
Legal plan options
Pet insurance coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

commercial lines coverageunderwriting informationpolicy coveragesinsurance summariesquotingdocumentationclaims reportinginvoicingpolicy endorsement verificationcancellation management

Soft Skills

bilingualwritten communicationverbal communicationteam-orientedcustomer serviceattention to detailability to perform repetitive tasks

Certifications

2-20 Florida insurance license