Acosta

Customer Support

• Review ordering / purchases products from customer – including the completion of all order forms, transportation requests, packaging requirements, legal forms for interstate / international transport and as well all financial forms dealing with the purchase / sale.
• Audit all forms and orders to confirm terms, conditions, allowances, and costs.
• Support ADW programs and maximize sales by understanding Costco objectives and building relationships.
• Develop relationship with Costco ICS’s and AB’s.
• Create and submit invoices to Costco accounting portal.
• Ensure Costco receives correct high-resolution photos for every e-commerce item and add the item to Instacart.
• Review copies of CCI’s and meat certificates for traceability; complete customs paperwork including CCI’s and COS. Work with Customs Brokers to ensure that loads flagged for inspection are routed to the correct facility before delivery to Costco.
• Complete Canada registration and Blue Bin/Stewardship forms in according with Canadian government regulations and requirements.
• Assist with Walk Global account setup for adherence to shipping standards for Japan, Korea, and Taiwan.
• Complete annual certificate renewals.
• Engage PPD and FOB carriers for status of loads and depot appointments on large vendors shipping across borders.
• Update internal associates and clients on Costco’s currency exchange rate changes.
• Ensuring vendor’s Demos have been scheduled and performed.
• Tracking, ensuring all materials for each scheduled Demo is available and on site.
• Work closely with BM and AMM group on promotion contracts and confirm actuals after the event.
• Track and deal with member complaints and queries.
• Sending replacement parts out to member when needed.
• Possess a comprehensive knowledge of the Customer’s operation and key competitors.
• Maintaining vendor specific reports outside of the internal system.
• Maintain accurate Vendor and item setup in ADW systems with current info / pricing to include orders from BBS / Roadshows.
• Maintain accurate / updated files for all item spec sheets / pricing / common forms on central locations.
• Maintain complete AII and SLH files by vendor.
• Meet with Business Managers weekly to review vendors and support tasks.
• Assist backup coverage of BM desk when they are out of the office.
• Assist Business Managers with vendor and Costco meeting prep, including serving in live meetings and note taking.
• Create buydocs/item agreements.
• Create and submit new item setups for internal system.
• Maintain promotion calendar on the regionally shared calendar.
• Purchase samples from Costco and other retailers.
• Deliver samples to buying office.
• Assist with monthly comp shopping.
• Maintain Costco org chart.

Sales Support Representative

Procurement

• Create category-centric selling stories
• Provide analytical support to answer business questions
• Understand the impact of category management-driven decisions on the business
• Manage multiple requests, projects, and reporting routines by taking a proactive approach

Category Manager, CPG

Manager

• Achieve Sales Goals: Deliver principals’ volume, share, and sales fundamental goals at the lowest possible cost while maximizing company revenue through brokerage, commissions, bonuses, and contest earnings.
• Strategic Communication: Communicate principals’ priorities to Retail Sales Managers, Sales Technology Managers (IT), Marketing Managers, Business Managers, and the retail selling organization.
• Leadership and Reporting: Report directly to the General Manager or Team Leader.
• Relationship Building: Develop and maintain strong relationships with principals and customers.
• Team Collaboration: Coordinate ongoing communication between General Managers and key principals.
• Market Insight: Coordinate principals’ market visits and key account calls.
• Strategic Utilization: Leverage insights from Senior Vice President, General Manager, Team Leaders, and Senior Business Managers.
• Feedback and Improvement: Provide feedback on the effectiveness of principals’ strategies, selling programs, and initiatives.
• Information Management: Maintain current account distribution information and review market pricing reports.
• Skill Development: Proactively manage your personal skill development plan.
• Compliance and Financial Management: Ensure all client procedures and policies are followed.

Business Manager

• Sales Strategy & Execution: Deliver principal goals in volume, share, and sales fundamentals (Merchandising, Assortment, Pricing, Shelving) for assigned customers at the lowest possible cost.
• Revenue & Budget Management: Maximize company revenue through brokerage, commissions, and bonuses while overseeing manufacturer expenditures and operating within budget.
• Customer Business Planning: Develop and sell strategic Customer Business Plans. Align cross-functional teams—including Sales, Marketing, Technology, and Retail—to execute in-store presence and business objectives.
• Relationship Management: Serve as the primary contact for principal-specific issues. Build and maintain strong relationships with customers, principals, and trade partners. Represent the company professionally in industry forums and committees.
• Business Development & Innovation: Identify and pursue new business opportunities. Demonstrate pioneering skills to expand principal portfolios and drive volume growth.
• Trade Marketing Oversight: Manage trade-marketing funds in accordance with company and principal policies. Minimize sales-related deductions and ensure financial accountability.
• Cross-Functional Collaboration: Coordinate communication between General Managers, principals, and Account Managers. Partner with Retail Sales Managers on major initiatives such as product launches and promotional drives.
• Market Intelligence & Competitive Analysis: Monitor market pricing and competitive activity. Provide timely feedback and insights to principals and internal teams to refine strategies.
• Technology & Analytics: Utilize advanced tools (Excel, PowerPoint, RW3, IRI Analyzer) to develop conceptual presentations and improve business outcomes. Demonstrate strong analytical and Category Management skills.
• Team Development & Leadership: Mentor Business Managers, Account Managers, and Retail Selling Organization members. Share learnings and best practices to build organizational capacity.
• Strategic Feedback & Continuous Improvement: Provide actionable feedback to General Managers and principals. Proactively manage personal development and stay current on industry trends and initiatives.

Senior Manager, Business

Sales

• The Cosmetic Beauty Sales Rep is responsible for the in-house marketing, promotion and sale of cosmetic products.
• This requires learning about the detailed history of the products/companies and being prepared and ready to communicate this to the customer as part of the overall promotion.
• Based on a broad promotional concept, the incumbent will use his/her own creativity in setting up and designing necessary displays within specified locations.
• Considerable point of sale interaction with the ultimate customer is expected and required and the ability to significantly and positively impact sales volume of the assigned product as a result, is a fundamental expectation for this position.

Cosmetic Beauty Sales Representative

Business Analyst

• Analyze and synthesize field, market, and competitive data to uncover key business trends
• Deliver strategic, consultative recommendations that influence brand and product performance in retail
• Support leadership and clients with deep‑dive analytics on retail execution strengths and gaps
• Present clear, compelling insights that drive alignment and buy‑in across all levels
• Develop KPIs and performance measurement strategies that guide field execution
• Translate complex data into professional reports with clear business implications
• Validate, analyze, and interpret large data sets to identify trends, gaps, and opportunities
• Work with distribution data, including data mapping, cleansing, and standardization across multiple sources
• Manage multiple intelligence requests and priorities in a fast‑paced environment
• Build strong relationships and foster a collaborative, team‑based culture rooted in integrity

• Responsible for the in-house marketing, promotion and sale of cosmetic products.
• Learn about the detailed history of the products/companies and communicate this to the customer.
• Use creativity in setting up and designing necessary displays.
• Engage in considerable point of sale interaction with customers to positively impact sales volume.

• Responsible for the in-house marketing, promotion and sale of cosmetic products.
• Use creativity in setting up and designing necessary displays within specified locations.
• Considerable point of sale interaction with the ultimate customer.

Business Intelligence Developer

• Conduct high-quality analysis of multi-source data to assess item performance
• Support assortment planning and optimize store clustering through the modular process
• Leverage strong communication and influencing skills to drive action.

Power BI Analyst – Category & Retail Insights

• Provide effective leadership and management to the Retail Coverage Merchandiser/Lead Merchandiser team in your assigned geographic area. This includes interviewing and hiring candidates, onboarding and training new associates, managing performance and career development, handling conflict and personnel issues, and providing coaching and support.
• Develop and maintain a strong understanding of the company’s business model, client and customer details and expectations, and the specific details of the work processes.
• Spend a minimum of 50% of your time working in-store to ensure a thorough understanding of business and project requirements.
• Manage assigned work to completion, on time, and with high-quality results. Review project details to verify schedules are accurate and achievable, and ensure supporting documentation is current and correct.
• Assign work to the team and ensure that all jobs have the appropriate level of support. Monitor progress, audit work, answer questions, solve problems, resolve personnel issues, and adjust resources as needed. Ensure the delivery of all necessary materials, supplies, and equipment.
• Understand and optimize selling effectiveness in assigned territories. Identify training needs, desired system and work process improvements, and maintain an effective balance of store set/surge work and retail store coverage.
• Partner with store personnel and your team to achieve and maintain merchandising excellence. Discuss schedules and changes, meet goals and expectations, and build effective working relationships. Be proactive in alerting management to any unsafe acts or conditions to prevent injuries.
• Ensure company policies are followed by directly managed associates. This includes proper maintenance of all company-owned equipment, accurate and timely expense reporting, and activity reporting within company guidelines.
• Communicate retail territory responsibilities to the MEI admin team to ensure accuracy in the reporting systems. Effectively and accurately use technology, including MEI, to communicate retail priorities and coverage analyses, maintaining an effective feedback and measurement system.
• Meet the physical requirements of the role as listed below.
• Perform other duties as assigned.

Retail District Manager

Operations

• Provide exceptional high-volume associate support
• Field questions that range in level of difficulty
• Help drive consistency in process and experience for future associates
• Resolve challenges and support a positive pre-boarding experience

Talent Operations Advisor II

• Serve as the first point-of-contact for future associates resolving their questions related to their outstanding onboarding journey tasks such as I-9, required trainings, and access issues. Ensure a positive candidate experience, acting as the future associates guide through the process.
• Use case management tool to record inquires and respond to inquiries within the defined Service Level Agreements (SLAs)
• Partner with the Talent Acquisition team to ensure end to end process of redeployments of talent are successful
• Seek guidance or escalate more complex and/or confidential inquires/requests to higher level functional support
• Maintain confidentiality of department and associate information according to established practices
• Meet and exceed metrics and Service Level Agreements (SLAs) where applicable
• Perform other duties as required and/or assigned.

Talent Operations Advisor I

Content Marketing Manager

• Supports the content management and syndication process: organizing and uploading all content attributes and files to the content management and syndication platform. Must ensure that all content updates are published and live on each retailer’s site.
• Trouble shooting and error resolution: Diagnose and track down any functional, systematic, or process issues to a root or functional cause, and delivering the solution necessary to ensure any failed content is live.
• Develop and maintain effective working relationships with team members and internal partners to establish a collaborative and dynamic approach to our services.
• Act as a CM&S SME to influence and support solutions that help us in meeting client needs, with the goal of ensuring business commitments and objectives are met.
• Training and development, as needed, to learn new tools, systems, and processes in support of job duties. This includes all Acosta mandated training courses.
• Other duties as assigned.

Digital Content Specialist

• Coach and develop employees.
• Ensure quality assurance processes are enhanced and followed.
• Maintain and drive operational procedures and compliance.
• Manage employees’ overall work performance; maintain accurate records of employee work performance.
• Analyze viability of all requests and their resulting impacts, both analytical and technical.
• Effectively communicate all changes and enhancements.
• Adhere to and implement company policies and procedures.
• Recruit, hire, and train new employees per company policy and operational procedure.
• Ensure professional and timely resolution of any client and/or customer’s issues.
• Liaise and maintain positive working relationship and communication with leadership, clients, and customers.
• Maintain current knowledge of clients, accounts, and industry.
• Responsible for using appropriate judgment to protect confidential Company information.

Operations Support Center Manager – CPG

• Oversee the execution of space planning initiatives, providing hands-on project management and coordination to ensure successful delivery of space-related projects.
• Play a key role in optimizing workspace utilization, aligning planning efforts with organizational goals, and driving innovative solutions for our physical environments.
• Lead and manage space planning and analytics projects to ensure high-quality deliverables.
• Supervise and develop team members through training, performance evaluations, and goal tracking.
• Analyze data to generate strategic insights and client-ready presentations with actionable recommendations.
• Collaborate across Space Management, Analytics, and Sales teams to support category reviews and client initiatives.
• Represent the team at client meetings, addressing shelving issues and sharing success stories.
• Oversee the creation of presentation materials, including planograms, financials, and performance reports, leveraging automation tools.
• Build strong client relationships by understanding their needs and delivering tailored space management solutions.

Sales Support Representative

Category Manager, CPG

Business Manager

Senior Manager, Business

Cosmetic Beauty Sales Representative

Business Analyst

Cosmetic Beauty Sales Representative

Cosmetic Beauty Sales Representative

Power BI Analyst – Category & Retail Insights

Retail District Manager

Talent Operations Advisor II

Talent Operations Advisor I

Digital Content Specialist

Operations Support Center Manager – CPG

Manager, Space Planning – POGs