Talent Operations Advisor I

Acosta

Talent Operations Advisor I creating seamless onboarding experiences for associates at Acosta Group. Providing high-volume support while applying exceptional communication and organizational skills.

Posted 6/13/2026full-timeLewisville • Texas • 🇺🇸 United StatesJunior💰 $19 - $21 per hourWebsite

About the role

Key responsibilities & impact

Serve as the first point-of-contact for future associates resolving their questions related to their outstanding onboarding journey tasks such as I-9, required trainings, and access issues. Ensure a positive candidate experience, acting as the future associates guide through the process.
Use case management tool to record inquires and respond to inquiries within the defined Service Level Agreements (SLAs)
Partner with the Talent Acquisition team to ensure end to end process of redeployments of talent are successful
Seek guidance or escalate more complex and/or confidential inquires/requests to higher level functional support
Maintain confidentiality of department and associate information according to established practices
Meet and exceed metrics and Service Level Agreements (SLAs) where applicable
Perform other duties as required and/or assigned.

Requirements

What you’ll need

Associate degree
Associate's degree in human resources, Business or related field or equivalent education and experience
Minimum 1+ year experience in a customer service or customer support role
Experience with I-9 (Required)
Experience with E-Verify and USCIS guidelines (Required)
An associate first mindset with dedication to internal customer service and company culture
Verbal and written communication skills; demonstrated ability to work effectively with peers, management, teammate and candidates
Strong organizational and time management skills
Attention to detail
Ability to manage expectations, process and multiple projects simultaneously

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Acosta Website LinkedIn All Job Openings 10,000+ employees Founded 1927 🤝 B2B 🛍️ eCommerce 🛒 Retail 💰 Venture Round on 2003-01 B2B
eCommerce
Retail Acosta is a leading sales and marketing agency that connects brands with consumers across various retail and foodservice channels. The company leverages proprietary data, integrated marketing strategies, and retail execution services to enhance brand visibility and influence purchase decisions. With over 100 years in business, Acosta helps clients navigate the complexities of both brick-and-mortar and online marketplaces, ensuring their products are positioned effectively within the competitive landscape. Talent Operations Advisor I Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Lewisville – Hybrid 💵 $19 - $21 / hour ⏰ Full Time 🟢 Junior ⚙️ Operations 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Serve as the first point-of-contact for future associates resolving their questions related to their outstanding onboarding journey tasks such as I-9, required trainings, and access issues. Ensure a positive candidate experience, acting as the future associates guide through the process.
Use case management tool to record inquires and respond to inquiries within the defined Service Level Agreements (SLAs)
Partner with the Talent Acquisition team to ensure end to end process of redeployments of talent are successful
Seek guidance or escalate more complex and/or confidential inquires/requests to higher level functional support
Maintain confidentiality of department and associate information according to established practices
Meet and exceed metrics and Service Level Agreements (SLAs) where applicable
Perform other duties as required and/or assigned. 🎯 Requirements
Associate degree
Associate's degree in human resources, Business or related field or equivalent education and experience
Minimum 1+ year experience in a customer service or customer support role
Experience with I-9 (Required)
Experience with E-Verify and USCIS guidelines (Required)
An associate first mindset with dedication to internal customer service and company culture
Verbal and written communication skills; demonstrated ability to work effectively with peers, management, teammate and candidates
Strong organizational and time management skills
Attention to detail
Ability to manage expectations, process and multiple projects simultaneously Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

I-9E-VerifyUSCIS guidelines

Soft Skills

customer servicecommunication skillsorganizational skillstime managementattention to detailability to manage expectations

Certifications

Associate degree