Acorns

Chief Marketing Officer

• Architect and direct integrated campaigns that shift perception of who investing is for and why they should care
• Own strategy and execution across brand media, OOH, social, creator, and partnerships.
• Ensure every touchpoint delivers one cohesive, emotionally charged story that inspires action.
• Lead our social + creator ecosystem to generate cultural relevance and energy.
• Identify and activate the moments, partners, and conversations that make the brand pop in the feed and in culture.
• Grow awareness and trust with bold, differentiated content.
• Connect Brand, Creative, Growth, and Data into one unified engine.
• Protect the integrity of the brand while pushing for innovation, speed, and craft.
• Manage and inspire a high-performing team with clarity, direction, and founder-level urgency.

Fractional Brand Marketing Director

Communications

• Develop and drive a breakthrough PR strategy that brings Acorns’ mission into money culture and accelerates business outcomes.
• Serve as the primary media point of contact, responding quickly and accurately, while constantly scanning culture and news cycles for openings.
• Lead proactive outreach and pitching to secure high-impact stories across financial, business, tech, and consumer media.
• Craft compelling brand, product, and executive narratives that differentiate Acorns and spotlight our mission, purpose, products, and people - including CEO storytelling.
• Own communications for product launches, partnerships, announcements, and campaigns, ensuring originality, consistency, and cultural relevance.
• Identify, curate, and deploy powerful customer stories that highlight the real impact of Acorns on families.
• Manage agency relationships, budgets, timelines, and KPIs to maximize creativity, efficiency, and ROI.
• Translate complex product features into simple, compelling stories in collaboration with Product, Marketing, and Creative.
• Maintain a robust crisis plan and serve as a key leader in protecting brand trust during sensitive moments.

Director of Communications

Compliance

• Modify, update, and implement the investment adviser and broker-dealer written policies and procedures in response to regulatory and business requirements.
• Responsible for the annual review and refresh of the compliance department's Standard Operating Procedures (SOPs).
• Identify, prioritize, and mitigate investment adviser and broker-dealer risks to ensure compliance with regulatory requirements across the organization.
• Assist the CCO with SEC and FINRA examinations, inquiries, and requests from other relevant authorities.
• Collaborate with key business partners such as Legal, Marketing, Product, Support, and Invest Operations to champion business and compliance initiatives.
• Support the day-to-day compliance activities, including the review of customer complaints, marketing materials, referral program, and public communications, to ensure the firm adheres to regulatory, legal and internal policy standards.
• Develop risk management strategies and contribute to strategic compliance goals aligned with the firm's mission.
• Manage a small team of direct reports. Provide guidance, mentorship, and performance feedback to ensure the success of the compliance program.
• Provide compliance insights to the CCO, CEO, and other key stakeholders.
• Serve as a role model by embodying and promoting the firm's cultural principles.

Senior Manager, Compliance

Full-stack Engineer

• Design, build, and maintain scalable, reliable, and secure microservices and APIs for the Risk Platform.
• Collaborate with product managers, designers, and other engineering teams to define and deliver new features.
• Write clean, well-tested, and maintainable code in a fast-paced environment.
• Contribute to all phases of the software development lifecycle, from ideation to deployment and support.
• Troubleshoot and resolve complex technical issues related to the platform.
• Help mentor junior engineers and contribute to a culture of continuous learning and growth.

Software Engineer II, Risk

Engineering Manager

• Partner with Product and Design teams to ideate, implement, and analyze A/B tests aimed at improving our registration funnel conversion and other key growth metrics.
• Guide your team in leveraging technologies like AWS Bedrock, RAG, and Agentic architectures to build and deploy innovative AI features and products, including our "Ask Acorns" in-app chatbot.
• Lead, mentor, and develop a high-impact engineering team.
• Work with your manager and team to establish priorities, including new features, infrastructure, and tool building.
• Drive accountability by improving team processes, communication, and delegation of tasks and projects.
• Act as a key advocate for your team, taking an active role in hiring, goal setting, performance management, and creating development plans to prepare employees for their next role.
• Foster a collaborative environment that encourages success and innovation, while effectively managing team performance.

• Help keep our supervisory documents—like WSPs and SOPs—accurate, up to date, and aligned with regulatory standards.
• Review regulatory disqualifying events and referrals across our entities to ensure we’re meeting SEC, FINRA, and banking requirements.
• Conduct regular social media reviews to monitor for quality, compliance, and brand integrity.
• Partner with a Senior Compliance Officer to support testing and monitoring efforts, organize data and documentation, and summarize findings.
• Serve as the go-to person for our ACA Compliance Management System, helping team members properly disclose and report Outside Business Activities, brokerage accounts, and private securities transactions.
• Support regulatory exams and requests by gathering and preparing key data and documentation.
• Manage and communicate regulatory continuing education requirements, ensuring team members complete assigned courses on time.
• Look for opportunities to streamline or automate compliance processes and help bring those improvements to life.
• Take ownership of assigned processes and manage them proactively as you grow in the role.
• Collaborate with senior members of the Compliance and Legal teams on additional projects and responsibilities.
• Participate in regular goal-setting and performance check-ins with your manager.

Compliance Associate

Operations

• Manage the full lifecycle of investment-related customer support, ensuring timely and accurate responses to inquiries.
• Support age of transfer requests, incoming and outgoing rollovers, and funding source changes.
• Handle specialized processes including levies, wire payments, court orders, deceased accounts, and ACH disputes.
• Execute individual trade orders and assist in unsuccessful ACH payment resolution.
• Collaborate with internal stakeholders (Legal, Compliance, Marketing, and Product teams) to support ongoing operations and initiatives.
• Coordinate with our IRA custodian to support audits, reconciliations, withholding, and rollover activities.
• Monitor and respond to operational incidents, escalating and resolving issues in a timely manner.
• Review and support the accuracy of customer 1099 forms before release.
• Maintain and enhance email macros and SOPs to improve team efficiency and customer experience.
• Identify opportunities to improve, streamline, or automate internal processes while ensuring compliance with regulations.

Invest Operations Associate

Account Manager

• Learn the current partnerships strategy, tools, and key performance metrics
• Take a principles-based approach to growth partnerships and identify opportunities to expand subscriber base
• Review existing partner agreements and pipeline to identify quick wins and optimization opportunities
• Build and manage a qualified pipeline of prospective partners using network and proactive outreach
• Lead every stage of the partnership process: prospecting, pitching, negotiating terms, and finalizing contracts
• Model partner economics, calculate ROI, and ensure deals meet psCAC and other performance guardrails
• Collaborate with product, marketing, legal, and analytics teams to launch new partnerships smoothly and on schedule
• Consistently deliver new partnerships that drive measurable subscriber growth and revenue impact
• Optimize live partnerships by monitoring KPIs, testing initiatives, and scaling high performers
• Establish Acorns as a preferred partner in the fintech and consumer ecosystems through industry relationships and strategic insights

Growth Partnerships Manager

Procurement

• Build expertise in Acorns’ vendors, tools, systems, and procurement processes
• Streamline vendor onboarding/offboarding, maintain the vendor master list, and manage contract archives
• Oversee purchase requisitions, purchase orders, renewals, and termination notices to ensure timely execution
• Partner with stakeholders, Finance, and AP to align on budgets, resolve vendor/PO/invoice issues, and maximize cost efficiency
• Collaborate with GH UK to negotiate global vendor contracts and drive process improvements
• Identify opportunities to leverage AI in procurement workflows and led implementation efforts
• Create and maintain contract summaries, vendor scorecards, renewal reports, and risk committee reporting
• Serve as an administrator for procurement and contract systems (workflows, approvals, user permissions, updates)
• Coordinate vendor risk assessments, QBRs, and other critical vendor management activities
• Identify and address gaps in procurement policies, processes, and systems to drive continuous improvement
• Report to the Director of Sourcing & Procurement and support leadership on key sourcing initiatives