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Senior Lifecycle Marketing Specialist
AcornsSenior Lifecycle Marketing Specialist supporting customer acquisition and reacquisition programs. Collaborating with various teams to optimize data-informed campaigns at Acorns.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in lifecycle marketing, campaign execution, and data-driven decision-making, with a strong focus on audience segmentation and multichannel strategies. Proficient in leveraging marketing automation tools like Braze to optimize customer acquisition and retention efforts in a regulated environment.
Highest-signal resume keywords
Lifecycle MarketingCampaign Execution in BrazeAudience SegmentationA/B Testing and Performance AnalysisCompliance with CAN-SPAM Regulations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Lifecycle MarketingCampaign ExecutionAudience SegmentationA/B TestingHTMLLiquid LogicData AnalysisMultichannel CampaignsAutomated Journey LogicOptimization Recommendations
Soft Skills
Cross-Functional CollaborationProject ManagementAttention to DetailProactive MindsetStrong Ownership
Tools & Technologies
BrazeAI ToolsEmail MarketingPush NotificationsIn-App MessagingSMS CampaignsContent Cards
Industry Keywords
Customer AcquisitionCustomer RetentionGrowth MarketingRegulated Fintech EnvironmentLifecycle Marketing Best Practices
About the role
Key responsibilities & impact- Support the lifecycle strategy and roadmap for customer acquisition and reacquisition across Acorns and Acorns Early, contributing new ideas and optimization opportunities aligned with established business goals.
- Build and execute personalized, data-informed campaigns and automated programs in Braze across email, push, in-app, and SMS channels.
- Own campaign setup from audience segmentation and personalization through channel sequencing, testing configuration, and launch.
- Translate lifecycle strategies into clear campaign plans and creative briefs informed by customer insights, product value propositions, and previous campaign learnings.
- Partner closely with Creative, Data Analytics & Science, and Product teams to bring lifecycle programs to market.
- Develop clear hypotheses and execute A/B tests that generate actionable learnings and improve customer acquisition and reacquisition.
- Analyze campaign and experiment performance, identify meaningful trends, and translate results into optimization recommendations for future experiments.
- Own campaign quality and governance from setup through launch, ensuring accurate execution and adherence to internal review processes.
- Navigate Legal and Compliance requirements in a regulated fintech environment, with working knowledge of CAN-SPAM and lifecycle marketing best practices.
- Leverage AI tools to accelerate campaign development, strengthen quality assurance, and improve team workflows.
Requirements
What you’ll need- 3–5+ years of lifecycle, CRM, retention, or growth marketing experience, including hands-on campaign execution in Braze or comparable marketing automation software.
- Experience building and launching multichannel campaigns and automated journeys utilizing email, push, in-app messaging, Content Cards, and SMS channels.
- Experience supporting acquisition and/or reacquisition programs, with a track record of improving customer conversion or winback performance.
- Strong understanding of audience segmentation, personalization, and automated journey logic.
- Strong experimentation fundamentals, including hypothesis development, A/B and multivariate testing, and performance analysis.
- The ability to translate established business goals into clear lifecycle strategies, campaign plans, and executable customer journeys.
- A rigorous approach to QA, approvals, and launch governance, ideally within a regulated or high-risk environment.
- Working knowledge of CAN-SPAM and lifecycle marketing compliance best practices.
- Comfort working with HTML and Liquid logic for campaign setup, personalization, troubleshooting, and QA.
- Confidence reviewing data, identifying trends, and making informed recommendations.
- Strong cross-functional collaboration and project management skills.
- Comfort using AI tools to improve workflow efficiency and campaign quality.
- A proactive mindset with the ability to recommend improvements to lifecycle processes and tools.
- High attention to detail, strong ownership, and the ability to manage multiple priorities.
- Hunger to deliver game-changing products.
- Exceptional drive and precision in delivery.
- A belief that your work is tied to your life's mission.
- Optimism about the potential for societal change.
Benefits
Comp & perks- Competitive salary and stock options
- A comprehensive benefits package for you and your family
- Flexible work location, hours, and paid time off
- 401(k) matching
- Monthly Acorns account contribution & GoHenry account for your family
- Mindfulness and Financial Wellness resources, Headspace and Addition Wealth
- Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform)
- Roots Leadership Program for Emerging Leaders
- Community week onsite gatherings and various virtual events
- Talented and motivated team members who care deeply about one another, our mission, and our customers.
- The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.