Acadia Pharmaceuticals Inc.

Manager

• Report directly to the Regional Business Leader, ensuring alignment with the overarching goals and strategies of the sales team.
• Build trusted relationships with healthcare providers, offering expert insights and ensuring they have the tools to start patients on appropriate therapies.
• Develop and maintain strong working relationships with target HCPs to enhance awareness of the assigned therapeutic area, including the safety and efficacy of Acadia’s products.
• Deliver MLR-approved, education-focused messages, equipping HCPs with tools to facilitate robust patient conversations.
• Cultivate and maintain strong connections with key opinion leaders (KOLs) and relevant stakeholders in your territory.
• Analyze sales potential and optimize your outreach to maximize results, while working within budget and compliance guidelines.
• Collaborate seamlessly with cross-functional teams to align strategies and deliver exceptional support to patients and providers.

Area Business Manager

Sales

• Promote Acadia products to HCPs in person and virtually, providing clinical, disease state, and reimbursement information in a compliant and customer-focused manner.
• Develop and execute a territory business plan to meet or exceed sales objectives, leveraging market data, customer insights, and quarterly action plans.
• Establish and maintain strong relationships with HCPs, including key opinion leaders, advocacy organizations, and other healthcare stakeholders.
• Address customer questions, concerns, and objections using advanced dialogue and selling skills.
• Tailor approved sales aids, clinical reprints, and brand resources to meet specific customer needs.
• Partner with internal colleagues (e.g., managed markets, operations, sales training, marketing) to deliver coordinated solutions.
• Provide guidance on product pricing, reimbursement, and specialty distribution channels, acting as a liaison between customers and the Company for access-related issues.
• Accurately track and report sales activities, business expenses, and customer interactions in a timely manner.
• Represent Acadia at conferences, exhibits, and trainings; participate in national, regional, and local meetings as required.
• Mentor and train new sales specialists as needed, and contribute to cross-functional projects and field strategic insights.

Neuroscience Sales Specialist

• Responsible for driving sales, developing business, and addressing customer needs within an assigned long-term care (LTC) territory.
• Manages relationships with prescribers, pharmacists, facility decision-makers, and other members of the LTC care team to ensure appropriate patients are identified, started, and maintained on therapy.
• Build and maintain strong relationships with all members of the LTC resident care team, including physicians, physician-extenders (NP/PA), consultant pharmacists, dispensing pharmacists, and nursing facility leadership/staff.
• Promote Acadia products by delivering compliant clinical, disease state, and reimbursement education tailored to customer needs.
• Identify and address customer questions, concerns, and objections with advanced selling skills.
• Develop deep knowledge of customers, practices, and local/regional market trends; apply this insight to business planning.
• Create and execute quarterly territory business/action plans, leveraging data to maximize reach, frequency, and impact within budget.
• Provide guidance on pricing, reimbursement, and LTC-specific profitability parameters; act as liaison between customers and Acadia for access-related questions.
• Collaborate with sales management, territory teammates, and cross-functional partners (e.g., managed markets, marketing, operations, training) to address business needs.
• Represent Acadia at conferences, exhibits, product launches, and training sessions; contribute to regional and national initiatives.
• Mentor and train new/junior Sales Specialists; share field insights and participate in cross-functional projects.
• Maintain compliance with all regulatory requirements, company policies, and LTC regulations affecting medication use and resident care.

Executive Long-Term Care Sales Specialist

• Build and maintain strong relationships with all members of the LTC resident care team, including physicians, physician-extenders (NP/PA), consultant pharmacists, dispensing pharmacists, and nursing facility leadership/staff.
• Promote Acadia products by delivering compliant clinical, disease state, and reimbursement education tailored to customer needs.
• Identify and address customer questions, concerns, and objections with advanced selling skills.
• Develop deep knowledge of customers, practices, and local/regional market trends; apply this insight to business planning.
• Create and execute quarterly territory business/action plans, leveraging data to maximize reach, frequency, and impact within budget.
• Provide guidance on pricing, reimbursement, and LTC-specific profitability parameters; act as liaison between customers and Acadia for access-related questions.
• Collaborate with sales management, territory teammates, and cross-functional partners (e.g., managed markets, marketing, operations, training) to address business needs.
• Represent Acadia at conferences, exhibits, product launches, and training sessions; contribute to regional and national initiatives.
• Mentor and train new/junior Sales Specialists; share field insights and participate in cross-functional projects.
• Maintain compliance with all regulatory requirements, company policies, and LTC regulations affecting medication use and resident care.

Long-Term Care Sales Specialist

Account Manager

• Responsible for managing key Regional and National Long Term Care (LTC) accounts in the assigned area.
• Manages key regional and national LTC accounts (Regional LTC Pharmacy Providers, Regional Skilled Nursing Corporate Offices, Regional & National Associations, LTC accounts within Integrated Health Systems Providers) in an assigned area.
• Responsible for developing key customer insights and identifying marketplace needs to maximize access, increase education around PDP diagnosis and treatment, and to build a consistent approach to interact with key Long-Term Care (LTC) customers.
• Responsible for coordinating resources to build enduring relationships with key LTC customers balancing both the short-term and long-term corporate goals.
• Demonstrates clinically accurate product and disease state knowledge during interactions with internal and external customers.
• Collaborates with sales team, Managed Markets, Market Development Managers, Medical, and internal partners for LTC account strategy formulation.
• Develops and implement a business plan specific to their LTC geography.
• Identifies key influencers and stakeholders.
• Builds relationships that further develop ACADIA as a trusted and valued partner.
• Provides dynamic, high-level in-service presentations to key account stakeholders at the regional/national level.
• Executes and leads pull-through opportunities/projects with cross-functional partners.
• Develops and implements collaboration plans with internal stakeholders on Institutional and office-based teams.
• Provides guidance to LTC Sales team members on regional LTC accounts.
• Acts as liaison to multiple stakeholders including: Sales Leadership, Managed Markets, Marketing, and Medical Affairs to coordinate overall LTC strategy for major national accounts.
• Participates and contributes to Regional calls and meetings as appropriate.
• Assists the LTC teams in creating strategic business plans for each assigned account, ensuring strong account knowledge that produces results focusing on product and ACADIA team access.
• Establishes work standards that are aligned with ACADIA's corporate culture, vision, and values.
• Adheres to all compliance and promotional guidelines.
• Other duties as assigned.

Regional Account Manager – Long-Term Care

• Proactively educate healthcare providers on navigating programs, processes, and access-related requirements to facilitate patient access to ACADIA products via in-person and virtual interactions.
• Serve as the subject matter expert in preventing and addressing access and reimbursement issues through education, problem-solving, and issue resolution ensuring solutions are optimized to support the patient’s access journey and deliver excellent customer experience.
• Proactively build and maintain access-related relationships with HCP accounts and their office support staff.
• Demonstrate deep market knowledge and apply this to navigating the patient access process, building and maintaining access-related knowledge, and supporting coverage and reimbursement requirements.
• Conduct proactive in-services with HCPs on all aspects of the access journey, including but not limited to coverage pathways, prior authorization, specialty pharmacy coordination, appeals, hub resources, and patient support services.
• Escalate local payer issues to National Account Managers and PAM Leads.
• Condense complex issues into simple solutions by collaborating cross-functionally to improve customer experience, educate HCPs/Office Staff on coverage status, prior authorization, and appeals.
• Demonstrate deep knowledge of ACADIA customer support programs and serve as the expert in the assigned territory.
• Provide proactive pre-referral educational in-services to prevent coverage barriers before referral.
• Provide post-referral support to HCP offices by addressing education needs, pulling through access and coverage for patients, and coordinating with ACADIA customer support programs and specialty pharmacies to monitor referral status.
• Support continuity of patient access by proactively educating HCP offices on reauthorization requirements, assisting with payer transitions, and offering program services to minimize therapy interruptions.
• Facilitate patient reimbursement and affordability by guiding offices through prior authorizations, appeals, and financial support options.
• Build relationships with pharmacy staff and share key insights.
• Provide expertise on regional and national payer plans to team members and PAM Leads.
• Support development and implementation of national-level initiatives to improve access and reimbursement strategies across brands.
• Champion and manage appropriate utilization of patient support services and ensure compliance with legal/regulatory requirements.

Patient Access Manager

Director

• Provide 1:1 education, in person or in a 1:1 setting, to patients, caregivers, and families regarding PDP, Nuplazid, and ACADIA support resources using approved materials.
• Support patients and caregivers with empathy and professionalism throughout their treatment journey.
• Partner with advocacy organizations, community groups, and professional societies to expand patient education efforts.
• Coordinate appropriate handoffs to Patient Access Managers (PAMs) for coverage and access support.
• Model best practices in patient engagement, communication, and education delivery for Patient Educators.
• Ensure all patient and caregiver interactions are outcomes-driven, with a focus on improving understanding of disease and increasing readiness to engage in treatment discussions with HCPs, consistent with approved and compliant messaging.
• Lead, coach, and develop a team of Patient Educators through onboarding, field coaching, mentorship, and ongoing capability development.
• Establish clear expectations for engagement quality, compliance, execution, and proactive outreach.
• Own team performance against KPIs, proactively identifying gaps and taking corrective action through structured coaching, feedback, and development planning.
• Conduct field observations, recurring coaching sessions, and performance reviews.
• Serve as an escalation point for complex patient or caregiver situations.
• Identify and scale best practices across the team to strengthen overall performance and consistency.
• Drive team performance against established KPIs, including meaningful patient interactions, engagement quality, documentation standards, and timely PAM handoffs.
• Use performance data and field insights to identify trends, execution gaps, and opportunities for improvement.
• Develop and manage annual team and individual MBOs aligned with brand strategy, ensuring clear linkage between strategic priorities, field execution, and measurable performance outcomes.
• Conduct quarterly assessments of execution against objectives and implement coaching or corrective actions as needed.
• Drive a proactive field engagement model in which Patient Educators actively create and expand patient and caregiver interaction opportunities, with clear expectations, tracking, and accountability for this behavior across the team.
• Lead planning and execution of patient and caregiver educational programs, speaker events and community based events.
• Partner with Marketing, Advocacy, Sales, and Patient Support Services to support disease awareness and patient engagement initiatives.
• Collaborate with Marketing on patient and caregiver advisory activities and insight gathering.
• Capture and synthesize patient and caregiver feedback to inform engagement strategies, educational resources, and field execution.
• Serve as a field representative of the patient and caregiver perspective in internal discussions.
• Ensure all activities comply with legal, regulatory, and company policies.

Director, Patient Educator Lead

• Provide 1:1 education, in person or in a 1:1 setting, to patients, caregivers, and families regarding PDP, Nuplazid, and ACADIA support resources using approved materials.
• Support patients and caregivers with empathy and professionalism throughout their treatment journey.
• Partner with advocacy organizations, community groups, and professional societies to expand patient education efforts.
• Coordinate appropriate handoffs to Patient Access Managers (PAMs) for coverage and access support.
• Model best practices in patient engagement, communication, and education delivery for Patient Educators.
• Ensure all patient and caregiver interactions are outcomes-driven, with a focus on improving understanding of disease and increasing readiness to engage in treatment discussions with HCPs, consistent with approved and compliant messaging.
• Lead, coach, and develop a team of Patient Educators through onboarding, field coaching, mentorship, and ongoing capability development.
• Establish clear expectations for engagement quality, compliance, execution, and proactive outreach.
• Own team performance against KPIs, proactively identifying gaps and taking corrective action through structured coaching, feedback, and development planning.
• Conduct field observations, recurring coaching sessions, and performance reviews.
• Serve as an escalation point for complex patient or caregiver situations.
• Identify and scale best practices across the team to strengthen overall performance and consistency.
• Drive team performance against established KPIs, including meaningful patient interactions, engagement quality, documentation standards, and timely PAM handoffs.
• Use performance data and field insights to identify trends, execution gaps, and opportunities for improvement.
• Develop and manage annual team and individual MBOs aligned with brand strategy, ensuring clear linkage between strategic priorities, field execution, and measurable performance outcomes.
• Conduct quarterly assessments of execution against objectives and implement coaching or corrective actions as needed.
• Drive a proactive field engagement model in which Patient Educators actively create and expand patient and caregiver interaction opportunities, with clear expectations, tracking, and accountability for this behavior across the team.
• Lead planning and execution of patient and caregiver educational programs, speaker events and community-based events.
• Partner with Marketing, Advocacy, Sales, and Patient Support Services to support disease awareness and patient engagement initiatives.
• Collaborate with Marketing on patient and caregiver advisory activities and insight gathering.
• Capture and synthesize patient and caregiver feedback to inform engagement strategies, educational resources, and field execution.
• Serve as a field representative of the patient and caregiver perspective in internal discussions.
• Ensure all activities comply with legal, regulatory, and company policies.