Abbott

Senior Account Manager

Abbott

full-time

Posted on:

Origin:  • 🇺🇸 United States • Idaho, Montana

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Salary

💰 $75,300 - $150,700 per year

Job Level

Senior

Tech Stack

SFDC

About the role

  • Part of the Clinical Laboratory Solutions Sales team responsible for growing top line revenue by developing and maintaining relationships with new and existing customers.
  • Focus on physician office laboratories, independent laboratories, treatment centers and other clinical laboratories to guide and counsel customers on the use of company products and services.
  • Drive development of potential customers from cold calling, initial contact, closing business, contract negotiation/execution and on-going account management.
  • Manage relationships with assigned accounts as the primary contact and ensure customer satisfaction.
  • Manage expectations and deliverables between customers, applications, and technical consulting staff.
  • Coordinate and execute plans for increased use of company’s products by performing sales analysis and customer business reviews.
  • Present contracts for reagents, capital equipment and service and interface with Sales Administration for accurate and timely responses.
  • Utilize Salesforce.com and PowerBI for documentation of sales activities and recording of opportunity, risks and territory reporting requirements.
  • Represent the company at professional meetings, trade shows, conferences, exhibits and promotional events.
  • Develop sales plans to increase revenue from new and assigned accounts to achieve revenue growth and gross margin objectives.
  • Follow pricing guidelines to gain profitable business and carry out duties in compliance with established business policies and quality/regulatory requirements.
  • Exhibit professional behavior with internal/external business associates and perform other duties and projects as assigned.

Requirements

  • Bachelor’s Degree (preferably in Business or Scientific field) or equivalent combination of education and experience.
  • 5+ years of related Account Executive or Sales Management experience.
  • 3+ years of related Account Executive or Sales Management experience in medical devices, diagnostics, or laboratory services.
  • Salesforce or other CRM experience.
  • Willingness to travel up to 75%.
  • Experience growing new business through existing accounts and acquiring new accounts.
  • Needs to be a self-starter able to grasp knowledge through mentorship and shadowing.
  • Must be able to work independently, manage multiple tasks efficiently and manage difficult situations in professional manner.
  • Excellent presentation, oral and written communication skills.
  • Computer skills with MS Office applications, including Power Point and Excel.
  • Preferred: Additional training in laboratory services, laboratory product sales, and the diagnostic industry.
  • Preferred: Knowledge of the substance abuse or toxicology market.
  • Preferred: Proven history of successfully managing clients and/or accounts on long term basis.
  • Preferred: Demonstrated ability to recognize and capitalize on opportunities within existing customers.
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