Account Development Manager – Automotive
Safe-Guard Products International
full-time
Posted on:
Location: Florida • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SFDC
About the role
- Serve as the primary point of contact for assigned client accounts, building and maintaining strong relationships with key stakeholders.
- Proactively address client needs, resolving issues promptly in collaboration with internal teams to deliver an exceptional customer experience.
- Conduct regular account reviews to identify opportunities for enhanced product adoption, increased penetration, and improved client satisfaction.
- Work closely with internal teams, such as Product Development, Marketing, and Operations, to deliver tailored solutions that meet client goals.
- Collaborate with the regular sales team to communicate account-specific expectations, agreements, and guidelines, ensuring consistency across all dealership interactions.
- Facilitate or coordinate training sessions for client teams and promote F&I certification and training programs.
- Identify and document opportunities for new business growth within existing accounts, including cross-selling and upselling opportunities.
- Proactively generate and qualify leads for prospective new clients and provide these to the National Sales Manager.
- Maintain detailed records of client interactions, training activities, and account performance in the company CRM.
- Regularly report on account performance metrics, lead generation activities, and client feedback to leadership.
Requirements
- Bachelor’s degree in Business, Marketing, or a related field preferred; equivalent work experience considered.
- 3+ years of account management, client relations, or similar roles, preferably within the automotive or vehicle retail industry.
- Experience providing training or facilitating workshops for client teams.
- Five years of Automotive industry experience.
- Three years of retail F&I experience.
- Demonstrated ability to build trust and credibility with key client stakeholders.
- Strong skills in facilitating or coordinating training sessions to improve product knowledge and adoption.
- Exceptional verbal and written communication skills, including presenting and public speaking.
- Proven ability to identify and qualify new business opportunities within existing accounts.
- Highly organized with the ability to manage multiple accounts and projects simultaneously.
- Proficient in CRM tools (e.g., Salesforce.com) and reporting platforms.
- Willingness to travel up to 50% for client meetings, training sessions, and account reviews.
- Must be authorized to work in the U.S.
- Must be able to successfully pass a background check.