Abacus

Growth Marketing

• **The Role**
• Your primary mission will be to establish a high-performing Growth function and drive scalable, sustainable growth in new subscriber acquisition across our key markets (Romania, Russia, English-speaking countries, Germany, etc) and future expansion territories.

Head of Growth

Customer Support

• Support clients via chat, email, and calls on our platform
• Manage schedules, course changes, teacher swaps, and account updates
• Communicate clearly and warmly in English and Romanian
• Solve issues fast, anticipate needs, and boost satisfaction with our services
• Run check-in calls and handle feedback with care
• Keep records accurate and workflows smooth

Customer Service Manager – Polish, English, Russian

Teacher

• Develop and deliver engaging online lessons using our Unified Presentations, based on the Neuromath program, which integrates mental arithmetic, foundational mathematics, and cognitive skill development through a neuro-informed teaching approach.
• Meet the individual needs and learning styles of students.
• Provide timely feedback and assessment to students to monitor their progress.
• Collaborate with other teachers and staff to develop and enhance the curriculum.
• Stay updated with the latest e-learning technologies and incorporate them into lessons.
• Foster a positive and supportive learning environment for students.
• Communicate regularly with students and parents to address any concerns or questions.

Teacher, Romanian Speaker

• Support clients via chat, email, and calls on our platform
• Manage schedules, course changes, teacher swaps, and account updates
• Communicate clearly and warmly in **English and Romanian**
• Solve issues fast, anticipate needs, and boost satisfaction with our services
• Run check-in calls and handle feedback with care
• Keep records accurate and workflows smooth