A.P. Moller - Maersk

Engineering Manager

• Lead a team of skilled engineers in developing and delivering middleware operations service
• Define and deliver service levels and KPIs
• Drive improvements to the application landscape
• Implement and maintain monitoring across all mw applications with response built into it
• Maintain production systems around application and infrastructure outages
• Stay on top of all operational issues and track them to closure
• Perform blameless post-mortems and produce RCA documents along with risk mitigations
• Manage risks and their mitigation plans
• Create and manage the support rota to fulfil support needs
• Develop a culture of documentation

Senior Engineering Manager

Machine Learning Engineer

• Take ownership of Gen AI projects from ideation to deployment, pushing boundaries of innovation
• Develop and fine-tune Generative AI models (LLMs, diffusion models, GANs, VAEs, etc.) to optimize SCP business processes and enhance productivity
• Create agent AI architectures for autonomous decision-making, task delegation, and multi-agent collaboration using Agentic AI frameworks like AutoGPT
• Build & optimize LLM’s applications, leveraging RAG and build robust Machine Learning pipelines for NLP, Multimodal AI tasks
• Harness the power of Vector Databases (e.g., Pinecone, FAISS, ChromaDB) and LLM APIs (OpenAI, Anthropic, Hugging Face, Mistral, Llama)
• Partner with cross-functional teams to integrate AI solutions into real-world applications like chatbots, copilots, automation tools
• Perform continuous research on state-of-the-art AI methodologies, exploring advancements in Generative AI, Autonomous Agents, and NLP to drive innovation

Senior AI/ML Engineer

Customer Support

• Provide services to direct customers and onboard them to the Maersk environment.
• Manage shipment processes in compliance with company procedures and regulatory requirements for both Import and Export.
• Build strong relationships with customers, understanding their service needs and drivers.
• Deliver proactive customer support, tracking shipments and notifying customers about deviations from the transport plan.
• Meet/exceed local targets including up-selling end-to-end products and identifying areas for improvement.

Senior Engineering Manager

Senior AI/ML Engineer

Customer Experience Agent