A.N. Deringer, Inc.

Operations

• Develop training materials to support routine and new training programs
• Create supplementary resources for Import 101
• Support internal Learning Management System by assigning materials to new hires
• Collaborate with internal stakeholders regarding instruction and scheduling
• Provide guidance and mentorship to newly hired Import Specialists
• Evaluate training effectiveness by monitoring feedback surveys and analyzing performance metrics

Learning & Development Specialist – Operations

Auditor

• Guides customers through customs requirements and processes by preparing and submitting documents, determining tariff and duty payments, tracking shipments and using the tariff coding system to classify shipments.
• Recommends routing and handling for exports/imports for customers and for customer prospects.
• Makes complete import/export arrangements for customers including: booking container arrangements, insurance, banking, and selection of transportation companies.
• Prepares all documents including: bills of lading, dock receipts, licenses, and consulate documents.
• Ensures all government (U.S. and other) required forms and information is compliant and appropriately provided to relative parties.
• Classifies shipments, inputs data, and makes corrections and adjustments.
• Resolves customer problems accurately and professionally.
• Helps importers and exporters understand and meet the rules and regulations put in place by the federal government with regard to the trade industry.
• Educates clients about customs regulations, international tariffs, shipping restrictions and insurance requirements.
• Works closely with other departments including sales to pursue new sales leads, and discusses and sell sour various services with current clients and Operations to resolve issues as it pertains to Customs.
• Processes post entry work including: ruling requests, CF 28's, refunds, protests, and drawbacks.
• Processes quota entries via in-house system.
• Works with Customs to resolves problems.
• Responsible for the operation of the office when the manager is absent, unless the district manager is standing in for the manager.
• Provides written and oral instructions to direct reports; assigns duties and reviews work for accuracy and conformance to the Company’s policies and procedures.
• Strives to maintain harmony among workers by proactively addressing performance issues or grievances.
• Assists subordinates as needed to complete the work of the department.
• Stays up-to-date on all customs and Deringer procedure changes.
• Export audit reports and assign to regional employees, assuring they can view and are aware of open audits.
• Manage aging/unresolved audits, communicating status as needed to managers and employees, to assure completion and provide guidance and consultation as needed to help resolve issues.
• Provide coverage for CHB operations when staffing needs arise throughout the region.
• Perform routine and periodic Relationship Reviews, in coordination with Key Account Managers and our Sales team.
• Provide regional support to cross-training and development initiatives within the region, to assure continuity and operations.
• Performs additional duties as assigned by management.

Compliance Auditor

Compliance

• Ensure adherence to export laws and regulations while collaborating with internal teams
• manage service delivery, nurture client relationships, identify business opportunities for revenue growth
• maintain compliance and profitability in operations
• manage multiple priorities in a fast-paced environment
• develop, implement, and maintain export policies and procedures
• perform audits and reviews of all export filings and ensure compliance with all export regulatory requirements
• foster an environment that motivates team members to enhance their performance and professional development

Learning & Development Specialist – Operations

Compliance Auditor

Export Compliance Manager