20four7VA

Administrative & Client Relations Support Virtual Assistant

20four7VA

part-time

Posted on:

Location Type: Remote

Location: Remote • 🌎 Anywhere in the World

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Job Level

JuniorMid-Level

About the role

  • Assist with daily operations, client communication, and lead management
  • Book appointments, follow up with leads, track client inquiries, manage invoices, and monitor inventory levels
  • Respond promptly and professionally to client emails, calls, and messages via the practice’s business line (RingRX)
  • Schedule and manage client appointments, follow-ups, and consultations using Aesthetic Record EMR or other internal systems
  • Track and document all incoming leads from calls, website inquiries, and social media channels
  • Create, send, and manage invoices and payment records
  • Maintain client and financial documentation in organized digital folders
  • Learn and master the clinic’s workflow systems (Aesthetic Record EMR, RingRX)

Requirements

  • 2+ years of administrative or client service experience (medical, aesthetic, or wellness industry preferred)
  • Strong English communication skills (spoken and written) with Level A or B accent
  • Experience using Aesthetic Record EMR or similar medspa booking platforms (preferred)
  • Proficient in Google Workspace (Docs, Drive) and Microsoft Word
  • Strong organizational and multitasking abilities; detail-oriented and proactive
  • Comfortable handling sensitive client and business information confidentially
  • Friendly, empathetic, and professional demeanor consistent with a premium client experience
Benefits
  • Independent contractor opportunity
  • Remote work options
  • Flexible schedule
  • Work from anywhere in developed markets such as the U.S., U.K., Canada, and Australia

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
administrative experienceclient service experienceinvoice managementlead managementdocument trackingmultitaskingdetail-oriented
Soft skills
strong communication skillsempathetic demeanorprofessional demeanororganizational abilitiesproactive attitude
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