Technical Writer

• Support the Workstream (WS) Leaders by drafting future-state procedural documentation based on the outputs from the applicable ECMP phases, events and regulatory requirements.
• Gather and review site-level procedural documentation.
• Support in-person ECMP and WS-centric events.
• Complete any necessary ECMP forms to capture outputs and outcomes for applicable ECMP phases and meetings.
• Review and verify accuracy and completeness of documents.
• Coordinate and route ECMP related and ECMP WS Output documentation for approval.
• Other duties as assigned.

Technical Writer, Quality Compliance

• The position is responsible for creating and maintaining training materials and documentation support for both internal staff and external stakeholders in support of Civitek products.
• Work closely with Program/Project Managers, Systems Project Analysts, Application Trainers and other team members to produce high-quality documentation for new and existing technology products.
• Assume responsibility for assigned tasks relating to the production of documentation and media materials for all technology products.
• Create and maintain technical documentation such as: User manuals, Application release notes, New functionality “how-to” guides, End-user training materials, Printable documents, advisories, and technical bulletins, Electronic newsletters and program release documents.
• Write clear, concise user interface (UI) text and online interactive help content.
• Develop tutorials and instructional content to support user adoption of applications and features.
• Translate complex technical concepts into easy-to-understand content for non-technical users.
• Edit, revise, and standardize materials created by other team members. Ensure all documentation aligns with organizational standards, branding, and tone.
• Standardize content across platforms, applications, and media formats.
• Revise and update documentation following each application production release.
• Work closely with internal teams to understand software applications and documentation needs.
• Respond to internal inquiries and requests for documentation or information.
• Maintain open, professional communication with management, team leads, coworkers, Clerks’ offices, and external stakeholders.
• Create and manage the structure of documentation libraries and information architecture.

• Research, draft, edit, and publish MAF Mission Planning Systems (MPS) CD-4 documentation.
• Translate complex technical, operational, and system requirements into clear, concise, and accurate documentation.
• Develop and maintain documentation in alignment with the Joint Capabilities Integration and Development System (JCIDS) lifecycle and governance requirements.
• Collaborate closely with subject matter experts (SMEs), engineers, system analysts, and operational leads to gather inputs, validate content, and ensure consistency across deliverables.
• Support requirements traceability, test metric development, and vignette and use-case creation to validate capability needs and operational outcomes.
• Prepare and maintain meeting minutes, Monthly Status Reports (MSRs), briefing materials, and technical document reviews.

Technical Writer – Editor

• Create, update, and maintain technical documentation, including full diagram schematics, manuals, and operational procedures
• Develop and maintain comprehensive Plans of Action and Milestones (POA&Ms) to support project management, workflows, and compliance efforts
• Collaborate with cross-functional teams, including engineers, project managers, and subject matter experts
• Ensure all documentation complies with organizational policies, regulatory requirements, and industry standards
• Review and edit existing documentation for accuracy, completeness, and alignment with current systems or requirements
• Maintain records of revisions, version control, and documentation repositories

Healthcare Technical Writer

• Develop and maintain user manuals, guides, online help content, and process documentation.
• Collaborate with engineers, product teams, and subject matter experts to translate technical concepts into clear, user-friendly documentation.
• Create technical specifications, training materials, reports, and presentation content.
• Manage documentation projects end-to-end, including planning, writing, editing, and publication.
• Review and edit content for clarity, consistency, accuracy, and adherence to style guidelines.
• Update and maintain documentation based on system changes, user feedback, and release cycles.
• Support usability testing efforts to ensure documentation meets end-user needs.
• Communicate updates, findings, and project status to stakeholders and business users.

• You'll tackle complex challenges for some of the world's most recognized organizations, securing their networks against real-world threats.
• You will be tasked with inspecting our deliverables and collateral for quality content using our in-house editing platform.
• Each day, you'll work independently and steadfastly with cutting-edge technology to meet stringent deadlines.
• As you edit, you'll learn about cybersecurity in a way most people will never experience.
• As the last set of eyes on deliverables before they go to our clients, you will play a crucial role in conveying our findings to some of the most important businesses in the world.

Senior Technical Editor – Contractor

• Assists the Technical Documentation and Publication department with preparing reports briefs, proposals, instructions and related technical and administrative materials...
• Perform all the duties of Level 1 plus: Observes production, development and experimental activities to determine operating, maintaining and repair procedures...
• Lead, Develop, write, and edit technical materials including instructions, operating, service, maintenance, repair, and parts manuals.

Senior Technical Writer

• Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences.
• Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals.
• Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts.
• Conducts quality review of materials.

Technical Editor and Writer 2

• Planning, organizing, and writing customer documentation for software products and solutions.
• Working closely with product development and technical teams to research and understand technical information about the product so you can write customer documentation for the appropriate persona/audience.
• Developing documentation plans and document outlines; defining audience, determining task list, identifying technical information requirements. Accountable to deliver documents on time and on budget.
• Writing and editing customer documentation in a clear and concise style following existing guidelines for brand, templates, and style guides.
• Monitoring and evaluation accumulation of any backlog items and seeking innovative solutions to address – such as video documentation or use of AI tools.
• Modeling Honeywell core values and behaviors.
• Portfolio demonstrating your excellent technical communications skills, especially written communication.
• Experience working with distributed teams.
• Proven skills in decision making, strategic thinking, and planning for and adjusting to change.

• Leading the development of high-quality technical documentation for complex software systems and space ground architectures
• Creating and maintaining system documentation, user guides, API documentation, and operational procedures
• Translating technical requirements, architecture, and workflows into clear, concise written materials
• Establishing and enforcing documentation standards, processes, and style guidelines across programs
• Ensuring documentation aligns with government requirements, compliance frameworks, and contract deliverables
• Reviewing and editing technical content for clarity, accuracy, and consistency
• Partnering with engineers and program teams to gather and validate technical information
• Driving documentation best practices across engineering and program contributors

• Assist with the development, editing, organization, and maintenance of technical and operational documentation supporting data governance, enterprise data warehouse (EDW) initiatives, operational procedures, and organizational knowledge management efforts.
• Develop, edit, and maintain technical and operational documentation including Scopes of Work (SOWs), Standard Operating Procedures (SOPs), Technical guidebooks, User manuals, Training materials, Administrative reports, Knowledge base content.
• Collaborate with leadership, technical teams, and Subject Matter Experts (SMEs) to gather information and develop accurate, technically sound, and user-focused documentation.
• Translate complex technical concepts, data processes, tools, systems, and workflows into clear, accessible language suitable for technical and non-technical audiences.
• Ensure all documentation complies with State accessibility standards, plain language requirements, formatting guidelines, and organizational policies.
• Manage document repositories, version control processes, and knowledge management resources supporting operational continuity and information sharing.
• Conduct research and ensure proper technical terminology and industry standards are accurately reflected within all documentation.

Technical Writer, Editor

• Will be responsible for ensuring that RA technical documentation is created and updated in accordance with the most current industry and DoD documentation and applicable program standards
• Responsible for leading the creation, updating, and delivery of RA ART documentation, including Algorithm Design Documentation (ADD), Functional Area Design Documentation (FADDs), applicable Appendices to other program documentation, Program Plans, Procedures, and Processes that fall under the RA ART's responsibility
• Will be responsible for tracking documentation due dates, developing plans to complete documentation, collating inputs from RA product teams to prepare draft and final versions, coordinating across RA product teams to track progress, identifying risks and dependencies, and providing updates to RA leadership as requested
• Collaborating with RA Engineers, Leadership, and other stakeholders to gather feedback on draft documents for incorporation into final versions
• Seek out detailed software design and architecture information from existing documentation and development projects as source material for documentation being created or modified
• Updating information repositories such as Confluence, Jira, and SharePoint
• Track and meet scheduled deadlines for documentation deliverables

Principal Technical Writer

• Work with our team of Technical Software Trainers to write new content and confirm integrity of training materials in the product training repository.
• Create customer communications that deliver content through a wide range of target audiences.
• Create, edit, update, and manage training guides, eLearning courses, knowledge exams, training videos, certification documents, and case studies for Licensing and Tax software products.
• Own the end-to-end lifecycle of 90+ training assets, with library expansion as a key priority.
• Gather complex technical data and translate it into accurate, easy-to-understand content for a wide range of target audiences.
• Edit, clarify, and proofread documents written by peers and subject matter experts in a timely manner.
• Collaborate with SMEs, product managers, trainers, and instructional designers across US time zones to gather source material and ensure accuracy.
• Participate across multiple platforms to ensure all documentation needs are met.
• Build and maintain strong customer and stakeholder relationships through clear, professional communication.

• Support a small team of writers who produce a complete documentation set for multiple state clients and applications; evaluate work and assign tasks
• Determine documentation updates by reviewing requirements/design inputs and confirming scope with product, development, test, and project management teams
• Produce clear client-facing deliverables, including system documents, user manuals, report/interface specifications, job aids and training/communications artifacts
• Lead and facilitate review meetings with state clients and internal subject matter experts; drive timely feedback and incorporate revisions to maintain accuracy
• Mentor and coach writers; provide editorial feedback, quality checks and guidance on tools and processes
• Manage documentation repository; maintain version control and archival copies of approved documents
• Define and enforce documentation standards, templates, and style guidelines; set team policies and lead continuous improvement efforts

Technical Writer Lead

• Create and edit technical documents related to pharma manufacturing
• Collaborate with cross-functional teams to ensure document accuracy
• Support compliance with regulatory standards
• Assist in training and onboarding of staff for documentation practices

Quality Manufacturing Technical Writer

• Edit and prepare outreach and communications materials for clarity, consistency, grammar, tone, and accuracy
• Review content to ensure alignment with government standards, accessibility requirements, and organizational messaging
• Support development and refinement of reports, briefings, presentations, web content, and stakeholder communications
• Collaborate with communications teams, subject matter experts, and program stakeholders to improve content quality and readability
• Ensure content is audience-appropriate and optimized for multiple communication channels
• Manage multiple editing assignments and deadlines in a structured, task-driven environment
• Support quality assurance and editorial review processes across communications deliverables
• Maintain consistency in style, formatting, terminology, and messaging across products

Technical Editor, Writer – Public Trust

• As a Senior Technical Writer at Fiserv, you will translate complex product and service information into clear, structured content that helps clients install, configure, and use our solutions.
• You will work with product, support, and artificial intelligence teams, along with subject matter experts, to create modular documentation that supports intelligent search, automation, and chatbot experiences.
• In this role, you will also provide guidance to junior writers, support training and knowledge sharing, and lead documentation efforts across assigned workstreams to improve content quality, usability, and consistency across modern delivery platforms.
• Create and maintain structured, component-based content designed for reuse, personalization, and artificial intelligence-driven delivery.
• Partner with engineers, product managers, and subject matter experts to gather information, validate technical accuracy, and define documentation requirements.
• Use test environments to research products and services, validate workflows, and capture screen samples for documentation.
• Leverage artificial intelligence tools to support content creation, editing, summarization, and quality improvement while validating accuracy and appropriateness.
• Apply content transformation standards to convert legacy documentation into modular, metadata-rich topics optimized for modern delivery platforms.
• Estimate, track, and prioritize assigned projects, coordinate writing assignments across shared workstreams, and meet established deadlines.
• Provide leadership across documentation workstreams by conducting peer training, mentoring junior writers, improving documentation workflows, and ensuring deliverables meet industry, regulatory, and accessibility standards while incorporating customer feedback to improve content.

• Oversees the technical editing of material for reports, memorandums, sales proposals, training materials, engineering specifications, meeting minutes, presentations, and other technical and administrative publications.
• Performs copyediting on technical documents according to the Chicago Manual of Style and Osborn’s in-house style guide.
• Reviews documents with a strategic lens to ensure they fulfill their intended purpose, asking clarifying questions and using editorial expertise to enhance clarity, flow, and audience understanding.
• Conducts research and ensures the use of proper technical and industry terminology; ensures consistency and accuracy of language use and acronym usage.
• Prioritizes editing focus based on the requested level of effort and time available for each project.
• As necessary or as requested, reorganizes, cuts, or rewrites document content.
• Reviews draft Word tables and figures to ensure the content supports and is consistent with the accompanying text.
• Serves as the company subject matter expert on Microsoft Word and Excel formatting.
• Ensures documents meet ADA accessibility requirements and follow recommendations for accessible Word documents.
• Performs final formatting and production of documents, including compilation of PDFs.
• Manages the Osborn template library, creating new, easy-to-use Word templates and revising templates as needed.
• Manages the Osborn style guide and usage guide.
• Develops internal training to promote technical report writing skills.

Technical Editor

• Writing, editing, and maintaining operational and partner‑facing documentation, including SOPs, technical guides, workflows, and knowledge base articles
• Reviewing and editing marketing copy, including long‑form blogs and product‑related content
• Producing documentation for new product releases, service updates, and operational changes within our eCommerce brands
• Attending product, marketing, and cross‑functional meetings to understand upcoming initiatives and proactively plan documentation needs
• Partnering closely with Engineering and Support teams to identify documentation gaps and keep content current
• Organizing and maintaining documentation in tools such as Confluence, Docs360, and Elevio, with a focus on version control and usability
• Helping evolve documentation standards, templates, and style guides to improve consistency and efficiency

• Own the ongoing maintenance, optimization, and scalability of Quicknode’s Docusaurus-based documentation and guides platform, ensuring reliability, performance, and strong developer usability.
• Build and maintain interactive documentation features including code execution environments, dynamic parameter systems, authentication flows, AI-assisted search integrations, and chain overview experiences.
• Implement frontend enhancements, UX improvements, rebrand updates, and documentation platform refinements in partnership with Design, DevEx, and Engineering teams.
• Ensure all documentation surfaces generate clean, structured, LLM-optimized markdown output to improve discoverability and usability across AI-assisted developer workflows.
• Maintain and extend OpenAPI and RPC specification integrations that support automated documentation generation and validation workflows.
• Proactively resolve dependency issues, security vulnerabilities, build failures, and CMS infrastructure issues within the documentation repository and CI/CD pipeline.
• Write technically accurate, production-ready developer guides, tutorials, sample applications, and educational content focused on real-world blockchain and Web3 implementation patterns.
• Create and maintain educational resources and developer learning materials covering Quicknode products, APIs, blockchain infrastructure, and emerging ecosystem capabilities.
• Contribute to changelog updates and ensure all documentation accurately reflects the latest product functionality, releases, and platform enhancements.
• Collaborate closely with ecosystem partners, protocol foundations, Product, DevEx, and Engineering teams to validate technical accuracy and improve developer adoption.
• Review pull requests from other writers and contributors, providing editorial, technical, and CMS-related guidance to improve overall documentation quality and consistency.
• Improve internal content production workflows through automation, tooling enhancements, AI-assisted processes, metadata optimization, and scalable documentation standards.

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