Technical Writer

Medtronic

Technical Writer for CRM communications at Medtronic responsible for developing and maintaining customer-facing documentation for quality and complaint handling processes.

Posted 7/17/2026full-timeMounds View • Florida, Minnesota • 🇺🇸 United StatesJuniorMid-Level💰 $68,000 - $102,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing compliant written communications and documentation within regulated environments, particularly in the medical device and pharmaceutical sectors. Proficient in translating complex technical and regulatory information into clear, customer-facing correspondence while ensuring adherence to quality standards.

Highest-signal resume keywords

Technical WritingRegulatory CommunicationsDocument Control SystemsFDA Medical Device RegulationsQuality Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Controlled Documentation DevelopmentClear Communication of Technical InformationQuality and Complaint Handling ProcessesProcess ImprovementCross-Functional Collaboration

Soft Skills

Ability to Manage Multiple PrioritiesAttention to Detail

Industry Keywords

Medical DevicePharmaceuticalPost-Market SurveillanceQuality System RequirementsInternal Audits

About the role

Key responsibilities & impact

Ensure all written communications comply with applicable Medtronic Quality System requirements, document control policies, and approved templates
Develop, draft, and maintain customer-facing letters and written communications in support of CRM and MCS Quality and Complaint Handling processes
Translate technical, clinical, and regulatory information into clear, accurate, and compliant written correspondence appropriate for external customers
Collaborate with Quality, Regulatory, Legal, and Product stakeholders to ensure accuracy, consistency, and compliance of final content prior to distribution
Maintain consistency in tone, structure, and messaging across CRM correspondence
Support internal audits, inspections, and quality reviews by providing compliant documentation and traceable records
Participate in process improvements to enhance efficiency, quality, and standardization of customer communication workflows

Requirements

What you’ll need

Requires a bachelor’s degree and minimum of 2 years of relevant experience, or advanced degree with 0 years of experience
Bachelor’s degree in Technical Communications, English, Life Sciences, or a related discipline, or equivalent experience
Experience developing controlled or regulated documentation, preferably in a medical device, pharmaceutical, or other regulated environment
Demonstrated ability to communicate complex technical or scientific information clearly and accurately in writing
Working knowledge of document control systems, quality processes, and cross-functional approval workflows
Experience supporting CRM, MCS, Quality, Complaint Handling, or Post-Market Surveillance organizations
Familiarity with FDA medical device regulations and post-market communication expectations
Previous experience as a Technical Writer, Medical Writer, or Regulatory Communications specialist
Ability to manage multiple priorities and high-volume writing activities in a regulated environment

Benefits

Comp & perks

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)