Supervisor

• Supervise the day-to-day activities of a claims handling unit
• Oversee the investigation of insurance claims
• Ensure corporate claims handling procedures and priorities are followed
• Ensure budget and productivity requirements are met
• Ensure department targets for customer service quality and priorities are met
• Participate in hiring, training, evaluation, and development of claims staff
• Manage the day-to-day handling and settlement of claims
• Oversee processing and tracking of documents and making payments
• Track trends and communicate with underwriting

Claims supervisor overseeing commercial liability claims for a U.S. property/casualty insurer

Claims Supervisor II – Commercial G/L

Claims Supervisor overseeing commercial general liability claims for PHLY, a U.S. property/casualty insurer.
Supervising adjusters, investigations, settlements, staff development, and underwriting communication.

• Review of automobile claim investigations.
• Make handling recommendations and provide directions to subordinates.
• Ensure ongoing adjudication of claims within company standards and industry best practices and regulations.
• Determine, recommend and grant authority for settlement and payment processes.
• Responsible for overall file handling and work product quality of subordinates.
• Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation.
• Assist in the operations of the claims department, including making recommendations and implementing an organizational structure adequate for achieving the department's goals and objectives.
• Maintain a documented system of claims policies, systems, procedures and workflows to ensure smooth operations.
• Provide feedback to Management on process and system improvement initiatives for the department.
• Report to Management as soon as there is an awareness of any issues or concerns which may be detrimental to the department or Company; recommend policies and procedures to Management regarding quality issues that may arise.
• Staff Training-Foster a highly focused training and development environment within the Claims Department.
• Complies with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follows and enforces Aspire General Insurance Company and partner’s policies, procedure and work rules.
• Communicate and provide timely notification to the Human Resources Department for all things related to employee attendance, punctuality or possible leave related situations.
• Provide timely and thorough documentation for all things related to employee performance, training, recognition and/or coaching.
• Evaluate subordinates’ performance and administer personnel actions as required in coordination with human resources department. Ensure the Department has adequate scheduling, including time-off requests, work shift management, etc Assist to identify, recruit, hire and develop top talent.
• Ability to achieve targeted performance goals Maintain that sensitive information regarding employees and the Company is kept confidential Regular and predictable punctuality and attendance.
• Other duties as necessary.

Claims Supervisor overseeing a team of Claims Representatives in a remote position

Claims Supervisor

Claims Supervisor overseeing team of Claims Representatives ensuring quality and compliance in claims processing. Aspiring insurance coverage provider committed to outstanding service at Aspire General Insurance Company.

• Lead SG 6 supervision and a represented team responsible for Receiving, Packaging, Replenishment, Picking, and Shipping.
• Deliver objectives related to Cost, Quality, Safety, Efficiency, Absenteeism.
• Engage with key stakeholders including suppliers to deliver key objectives.
• Maintain a positive working relationship with all stakeholders, including fair and consistent administration of the Collective Bargaining Agreement.
• The ability to manage behaviors and accountability in process, in yourself and the hourly workforce.

Lead Material Control Supervisor overseeing warehouse operations for Ford Motor Company.

Lead Supervisor, Material Control

Lead Material Control Supervisor overseeing warehouse operations at Ford Motor Company's Parts Distribution Center. Ensuring safety and efficiency with a focus on inventory management and team leadership.

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Responsible for scheduling all activities of the Field Specialists to ensure customers technical needs are met.
• Responsible for the scheduling of all reactive calls, committing arrival time to customers to ensure J&J meets our Service Level Agreements.
• Responsible for scheduling all proactive calls to ensure all preventative maintenance, required updates, and appropriate retrofits are completed within specified time frames.
• Responsible for initiating technical escalations as necessary to ensure timely repair of equipment.
• Responsible for level loading work across the Field Specialists, managing overtime, approving time off, and scheduling training for all assigned Field Specialists.
• Responsible for approving expenses, monitoring individual team member performance and area metrics.
• Responsible for driving regulatory compliance and auditing of Field Specialist's tools, parts and administration.
• Other duties as assigned.

Territory Supervisor managing field service staff for Johnson & Johnson Vision

Territory Supervisor, Northeast

Territory Supervisor overseeing field service operations across multiple states for Johnson & Johnson Vision. Ensuring compliance, scheduling activities, and managing team performance for effective customer service delivery.

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Responsible for scheduling all activities of the Field Specialists to ensure customers' technical needs are met.
• Responsible for the scheduling of all reactive calls, committing arrival time to customers to ensure J&J meets our Service Level Agreements.
• Responsible for scheduling all proactive calls to ensure all preventative maintenance, required updates, and appropriate retrofits are completed within specified time frames.
• Responsible for initiating technical escalations as necessary to ensure timely repair of equipment.
• Responsible for level loading work across the Field Specialists, managing overtime, approving time off, and scheduling training for all assigned Field Specialists.
• Responsible for approving expenses, monitoring individual team member performance and area metrics.
• Responsible for driving regulatory compliance and auditing of Field Specialist's tools, parts and administration.
• Other duties as assigned

Territory Supervisor supervising field service staff for Johnson & Johnson Vision

Territory Supervisor supervising field service staff for Johnson & Johnson Vision across multiple states. Ensuring compliance with company policies and meeting customer technical needs.

• Oversee intraday management of scheduling procedures, analysis of real time workload requirements and call routing to manage performance to service level requirements
• Facilitate development of WFM team and exposure to industry improvements, skills, and standards
• Collaborate with department schedulers and department managers to ensure accurate staffing levels and to formulate efficiency strategies
• Devise scheduling enhancements and create new business models
• Discover new best practices to best utilize staffing while following current labor agreements and regulations
• Balance specialists’ workloads between weekly scheduling and daily operations
• Ensure the Workforce Management team’s completion of daily schedule operations, such as leave requests and call outs
• Assesses organizational staffing and identifies requirements and solutions to meet workforce objectives
• Lead staffing review meetings with management and intraday analysts detailing previous and current week’s performance and forecasted performance while also identifying risks
• Other duties as assigned

Workforce Management Supervisor managing scheduling and performance at Lumicera

Supervisor, Workforce Management

Workforce Management Supervisor at Lumicera overseeing scheduling and performance management. Collaborating with teams to achieve business service level objectives and optimize workforce efficiency.

• Facilitate day-to-day operations, including managing patient, staff, and provider interactions
• Provide support and training to staff to encourage their ability to effectively address triage calls and service recovery
• Serve as the primary point of contact for leads and clinical staff with questions or workflow concerns
• Ensure timely patient flow and minimize provider downtime
• Train new staff on clinical procedures, EMR documentation, and patient interaction
• Monitor clinical and supply inventory
• Provide direction for scheduling urgent/emergent appointments based on symptoms or history

Supervisor of Office Certified Medical Assistant shaping patient care delivery

Office Supervisor – Internal Medicine

Supervisor of Office Certified Medical Assistant at Starling Physicians transforming primary care delivery. Leading operations and staff training in a patient-centric healthcare environment.

• Primary responsibility to manage a work crew in alignment with state and local guidelines and worksite requirements and expectations.
• Ability to explain and role model the process of obtaining and sustaining employment through job search and overall workforce professionalism.
• Strong ability to utilize Roca’s intervention Model to build transformational relationships and coach behavior change.
• Strong ability to have difficult conversations and hold crew accountable for work performance.
• Ability to teach and coach Roca participants how to sustain employment by role modeling and communicating best practices and utilizing Roca’s workforce readiness curriculum.
• Ability to reach out to or receive calls/texts from Roca participants after hours in relation to work.
• Manage adaptive work schedule and activities based on needs such as teaching pre-vocational skills; maintain a caseload of participants, and active engagement in job placement.
• Continual learning, demonstration, practice of Roca’s intervention model.
• Consistently enter accurate and timely case notes and Transitional Employment Program (TEP) time and attendance records into ETO (Efforts to Outcome system) daily.
• Facilitate, apply, practice, and demonstrate Cognitive Behavioral Theory (CBT informally, formally, and virtually).
• Engage with other aspects of work, such as but not limited to, court engagement, keeping peacemaking circles, work with community partners, productive and professional participation in meetings, etc.
• Other duties as assigned.

Crew Supervisor managing transitional employment participants on the work site.

Crew Supervisor

Crew Supervisor in transitional employment assisting high-risk youth in skill development. Ensuring compliance and work completion alongside participants in a supportive role.

• Direct responsibility for the Final Assembly 2cnd shift operations including production and the production staff
• Ensures accurate record keeping on 2cnd shift, including employee timekeeping and essential production records
• Prioritizes production schedules for 2cnd shift, including manpower requirements, product introduction, equipment efficiency, and materials supply
• Implements technical changes and process improvements, as needed
• Makes budgetary recommendations and is responsible for controlling capital expenditures, expenses and direct/indirect labor cost
• Drives production integration and documentation of changes in product/ technology
• Identifies, quantifies and implements process improvement opportunities
• Participates and may lead integrated product teams focused on promoting product design changes to enhance manufacturing capability
• Participates and may lead new product introduction teams and coordinate the commissioning of next generation product lines
• Participates and may lead integrated value stream teams focused on sustaining and continuously improving quality
• Responsible for preparing financial reviews and cost analyses
• Responsible for overall staffing and performance of production operators on 2cnd shift
• Contributes to the planning of department capital, salary and overhead
• Contributes to the planning of annual business milestones and initiatives
• Performs other duties as assigned

Supervisor overseeing final assembly operations during the third shift in Torrington

Supervisor, Final Assembly – Third Shift

Supervisor responsible for running final assembly operations during the third shift in Torrington, CT. Overseeing production staff and implementing process improvements to enhance efficiency and quality.

• Supervises and directs operation to best meet production requirements
• Responsible and accountable for the quality, efficiency, productivity and safety of the shift
• Responsible and accountable for the overall productivity of the shift
• Responsible and accountable to follow production schedule
• Directly supervises the successful startup of first batches as necessary
• Responsible and accountable for the enforcement of all company policies, SOPs, FDA regulations and cGMPs
• Responsible and accountable for setting up the next shift to ensure a smooth shift change
• Audits equipment cleaning and documents in log books
• Accurately audits completed batch records and makes necessary corrections
• Recommends changes to batch records to reduce errors, improve efficiency, etc.
• Completes work orders as needed and records equipment problems which could not be corrected
• Completes worker related accident forms
• Performs and documents accident investigations as necessary
• Records ideas for productivity improvements and other matters of importance and shares them with management as appropriate
• Comprehensive knowledge of the department's paperwork

Production Supervisor leading a manufacturing team at Glanbia

Production Supervisor

Production Supervisor leading a manufacturing shift at Glanbia, ensuring production quality and team efficiency. Responsible for supervising operations, audits, and employee performance management.

• Supervise labor management and planning of inbound, outbound, product slotting and customer communication activities daily
• Conduct staff meetings to review daily/weekly work activities
• Keep senior management and client representatives informed of critical issues
• Manage operations to meet prescribed productivity and service goals
• Ensure compliance with company policies
• Provide hiring and training programs for team members
• Assist in evaluating and promoting team members
• Plan daily work schedules and assign duties to warehouse staff
• Conduct regular meetings to assess group status and discuss improvements
• Support adherence to Standard Operating Procedures (SOPs)

Operations Supervisor managing logistics for DSV, a global transport and logistics company

Data Center Dock Supervisor – Monday-Thursday, 6:00am - 2:30pm

Operations Supervisor overseeing logistics and labor management for DSV, an industry leader in global transport and logistics solutions. Ensuring operational efficiency and team development in a high-paced warehouse environment.

Supervisor jobs in Connecticut

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Claims Supervisor II – Commercial G/L

Claims Supervisor

Lead Supervisor, Material Control

Territory Supervisor, Northeast

Territory Supervisor, Northeast

Supervisor, Workforce Management

Office Supervisor – Internal Medicine

Crew Supervisor

Supervisor, Final Assembly – Third Shift

Production Supervisor

Data Center Dock Supervisor – Monday-Thursday, 6:00am - 2:30pm