Office Supervisor – Internal Medicine

Village Medical

Supervisor of Office Certified Medical Assistant at Starling Physicians transforming primary care delivery. Leading operations and staff training in a patient-centric healthcare environment.

Posted 7/10/2026full-timeNewington • Connecticut • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing patient interactions and staff training within a primary care setting, ensuring efficient patient flow and effective service recovery. Proficient in EMR documentation and clinical procedures, with a strong focus on geriatric care and team leadership.

Highest-signal resume keywords

Registered Medical AssistantPatient Flow ManagementStaff Training and SupportLeadership ExperiencePrimary Care Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

EMR DocumentationClinical ProceduresPatient InteractionInventory MonitoringTriage Call Management

Soft Skills

CommunicationTeam BuildingProblem Solving

Tools & Technologies

Windows-Based Programs

Certifications & Qualifications

High School DiplomaRegistered Medical Assistant

Industry Keywords

Primary CareGeriatric CareService RecoveryPatient Scheduling

About the role

Key responsibilities & impact

Facilitate day-to-day operations, including managing patient, staff, and provider interactions
Provide support and training to staff to encourage their ability to effectively address triage calls and service recovery
Serve as the primary point of contact for leads and clinical staff with questions or workflow concerns
Ensure timely patient flow and minimize provider downtime
Train new staff on clinical procedures, EMR documentation, and patient interaction
Monitor clinical and supply inventory
Provide direction for scheduling urgent/emergent appointments based on symptoms or history

Requirements

What you’ll need

High School Diploma or equivalent required
Current Registered Medical Assistant
5 years' experience in a primary care setting, comfortable with geriatric populations
1 year of leadership experience, preferably with building teams from the ground up
Basic computer literacy with experience in Windows-based programs

Benefits

Comp & perks

Medical
Dental
Life
Disability
Vision
FSA coverages
401k savings plan