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Office Supervisor – Internal Medicine
Village MedicalSupervisor of Office Certified Medical Assistant at Starling Physicians transforming primary care delivery. Leading operations and staff training in a patient-centric healthcare environment.
About the role
Key responsibilities & impact- Facilitate day-to-day operations, including managing patient, staff, and provider interactions
- Provide support and training to staff to encourage their ability to effectively address triage calls and service recovery
- Serve as the primary point of contact for leads and clinical staff with questions or workflow concerns
- Ensure timely patient flow and minimize provider downtime
- Train new staff on clinical procedures, EMR documentation, and patient interaction
- Monitor clinical and supply inventory
- Provide direction for scheduling urgent/emergent appointments based on symptoms or history
Requirements
What you’ll need- High School Diploma or equivalent required
- Current Registered Medical Assistant
- 5 years' experience in a primary care setting, comfortable with geriatric populations
- 1 year of leadership experience, preferably with building teams from the ground up
- Basic computer literacy with experience in Windows-based programs
Benefits
Comp & perks- Medical
- Dental
- Life
- Disability
- Vision
- FSA coverages
- 401k savings plan
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
EMR DocumentationClinical ProceduresPatient InteractionInventory MonitoringTriage Call Management
Soft Skills
CommunicationTeam BuildingProblem Solving
Certifications
High School DiplomaRegistered Medical Assistant