Strategy

• Lead strategic digital transformation initiatives that modernize nuclear power plant operations, engineering, and project delivery.
• Define and implement digital engineering roadmaps guided by Building Information Modelling (BIM) principles, industry standards, and best practices.
• Help clients maximize the value of their information assets and drive groundbreaking solutions that set the standard for the industry’s digital future.
• Partner with nuclear utilities and project teams to shape and deliver digital engineering strategies aligned to business, operational, and regulatory needs.
• Define how BIM, data standards, and enabling technologies are adopted, governed, and scaled across engineering, operations, and project delivery.
• Conduct workshops, advisory sessions, and decision-making forums for executive and stakeholder alignment.
• Structure, govern, and leverage engineering data to improve lifecycle decision-making and long-term asset performance.
• Push beyond compliance to set new benchmarks for how digital engineering is applied in highly regulated nuclear environments.
• Support clients in transitioning from legacy ways of working to modern, digitally enabled operating models.

BIM Digital Strategy Consultant

• Understand and address business needs/issues of respective clients.
• Assist in proposal development with senior colleagues as needed.
• Work with other senior team members on thought leadership pieces, sales materials, and public-facing insights for marketing and business development.
• Manage multiple survey-based market research projects at once, within timeline and budgets, including working closely with colleagues in our Operations groups to oversee all components of projects.
• Design questionnaires and plan analyses.
• Analyze data and draw conclusions; prepare reports and presentations; make recommendations based on the insights that address the client’s business needs.
• Manage overall project profitability.
• Maintain and strengthen client relationships through exceptional service and consultation.
• Coaching junior staff to develop their project management and research skills.

Senior Research Manager, Market Strategy

• Define and communicate strategic visions for major initiatives, establishing the governance and alignment needed to accelerate decision-making and drive measurable outcomes throughout the program lifecycle.
• Define vision, objectives, and roadmaps for cross-organizational programs, ensuring alignment with corporate priorities and refining strategy based on execution.
• Establish governance, organizational structures, and scalable processes to translate strategic intent into executable designs.
• Bridge strategy and execution by framing trade-offs and identifying decision gaps to maintain program momentum.
• Map stakeholders and establish involvement forums to maintain engagement throughout the program lifecycle.
• Drive cross-functional alignment and resolve conflicts to ensure shared ownership of outcomes.
• Maintain clear communication rhythms to keep working teams and senior leadership aligned and accountable.
• Operate governance frameworks with clear decision rights and escalation paths to maintain alignment.
• Proactively frame key decisions, equipping leadership with context to act decisively.
• Manage interconnected workstreams and dependencies, balancing speed with quality and risk mitigation.
• Develop a 360-degree change management approach addressing people, processes, and organizational design.
• Champion new ways of working with GTM and training teams to ensure effective organizational adoption.
• Track health metrics and prepare executive dashboards to communicate progress and course corrections.
• Capture lessons learned and build scalable playbooks to strengthen future team capabilities.
• Continuously identify opportunities to improve tools and operating models across the PMO.

Senior Strategy Manager, Channel PMO

• Own the overarching merchandising strategy, shifting the function from reactive intake to proactive strategic partnership with GTM and Marketing Communications teams
• Drive strategic campaign integration by partnering early with GTM Marketing, Product teams, and Channel Sales leaders to ensure physical retail environments are prioritized during initial campaign design
• Synthesize diverse business unit priorities (TELUS Rewards, bundling, integrated home solutions) and align them to quarterly business goals, maintaining a cohesive in-store narrative
• Adapt national campaign strategies to speak authentically to local markets and diverse communities, ensuring point-of-sale messaging is relevant and impactful across all regions
• Lead cross-functional collaboration as the central hub connecting GTM Marketing, Product teams, Channel Sales leaders, and external creative agencies to align creative vision with physical store execution
• Champion the retail representative and customer experience by ensuring every in-store touchpoint drives traffic and equips store teams to have meaningful, high-value sales conversations
• Maintain a proactive, long-term roadmap of the in-store customer journey, socializing alignment across strategic forums (TRIPR, Win-the-Weekend, regional sales meetings) to unify field and business leaders
• Regularly visit retail stores to evaluate campaign execution, gather field team feedback, and translate insights into strategic refinements for future GTM playbooks

Senior Strategy Manager, Store Messaging – Experience

• Day to day management of strategic projects and deliverables
• Ability to work directly with clients and develop relationships accordingly
• Creation of brand & campaign strategies, creative briefs, and client-facing POVs
• Guiding go-to-market strategy and/or channel planning for integrated campaigns.
• Collaborate with creative and account teams throughout the creative development process to develop Ideas that Perform
• Mentor and collaborate with junior & intermediate strategists
• Support clients on the development of consumer and creative research methodologies, analysis of results, and implications/opportunities
• Lead strategic client collaboration, including: Workshops, strategy presentations, and stakeholder interviews

Director, Strategy

• Collaborate with Revenue Operations and sales leadership to monitor performance against targets
• Lead the sales forecasting process end-to-end
• Partner with Revenue Operations & Sales Incentive & Rewards team to manage compensation structures and sales targets
• Support territory design and account assignment strategy
• Activate Integrated Planning Process (IPP)
• Establish and monitor effective funnel management practices tailored to Employer Canada's business dynamics

Senior Strategy Manager, Performance and Planning

• Improve the customer implementation cycle by identifying and removing friction across onboarding and provisioning — accelerating time-to-revenue and lifting revenue yield from new and existing services across the base
• Identify and execute opportunities to grow product intensity within the base, increasing the adoption and depth of TELUS solutions across each account
• Partner closely with product teams to interlock on new product launches and surface cross-sell and upsell opportunities, aligning the right solutions to the right customers at the right moment in their journey
• Make AI part of the routine — proactively identifying where AI and automation can elevate analytics, customer treatments, and journey optimization, and championing adoption across the team
• Coordinate cross-functional execution across product, sales, product marketing, account based marketing, and operations to deliver a seamless, consistent customer experience
• Tailor journey and base strategies to the distinct realities of Enterprise and Public Sector customers, navigating the procurement and compliance considerations unique to public business
• Track and identify evolving industry and market trends to support base insights and inform business decisions

Senior Strategy Manager, Base Management

• Annual strategic planning
• Manage the planning process and provide support/coordination to Business Groups and functions (e.g. Finance, IT, HR) to develop and deliver their strategic plans
• Facilitate working sessions with senior executives to further strategy development
• Work collaboratively with top executives to develop the Enterprise Strategic Plan, owning analyses, communications, and content development
• Ensure enterprise alignment of strategic plans across Business Groups by drawing linkages across common themes
• Translate ambiguous strategic issues into clearly defined problem statements, hypotheses, and corresponding analyses
• Execute project plan and manage across multiple work streams, adapting and reprioritizing as necessary to meet project objectives while ensuring timely delivery and achievable scope
• Communicate findings and recommendations succinctly to facilitate productive discussion and decision making among senior executives
• Actively build and maintain awareness of market trends and developments through various sources

AVP, Corporate Strategy

• Tell the story of transformation: You'll craft the narratives, such as newsletters, microsites, executive briefings, and business cases, that make our CXAI ambition tangible and exciting. You simplify the complex, turn data into decisions, and make people feel the urgency of where we're going.
• Drive measurable outcomes: You're fluent in the metrics that matter: CSAT, first contact resolution, cost to serve, revenue per contact. You connect every technology investment to movement in those numbers and build ROI frameworks that secure stakeholder buy-in at the highest levels.
• Lead the transformation roadmap: You'll own the CXAI transformation roadmap end-to-end, including critical paths, deployment sequencing, adoption milestones, and build the scorecards and prioritization tools that keep a global organization focused and accountable.
• Build capability at scale: You design leadership programs, offsites, and team experiences that shift culture and build AI-first capabilities across the organization. You manage headcount planning, performance scorecarding, and direct budget ownership for the CX AI business unit, making investment decisions alongside senior leadership and holding accountability for how resources translate to outcomes.
• Lead by example: You don't just plan the AI transformation, but you demonstrate it. You build templates and program practices that put our own CXAI tools to work, proving from the inside what an AI-powered organization actually looks like.

Director, Strategy – Change Enablement, CXAI

• Report to the Manager of Channel Strategy
• Bring high organizational skills, curiosity, and problem-solving talents
• Manage multiple tasks to enhance efficiency and alignment within sales teams
• Lead transformational change, working collaboratively with marketing, product, sales, and operations partners
• Nurture the end-to-end strategy and execution of new initiatives within the sales compensation portfolio
• Handle inquiries and analyze channel performance, costs, and scenarios
• Manage projects for key changes
• Contribute to semi-annual strategy sessions and presentations
• Set and monitor performance targets for core KPIs
• Develop actionable channel insights, analytical frameworks, and profitability models
• Support executive decision-making with strategic program updates and financial performance insights
• Act as a consultant and partner with all levels of the organization

Senior Strategy Manager, Strategic Channel Transformation Lead

• Define and own the long-term strategic roadmap for Always-on Awareness and Service communications across all channels (email, MMS/RCS, push, etc.).
• Ensure these critical touchpoints deliver a frictionless customer experience while driving business value.
• Lead process optimization initiatives to eliminate silos and streamline campaign execution.
• Build, refine, and enable advanced targeting frameworks to ensure all customer interaction solutions are highly personalized, accurate, and scalable.
• Champion the integration of advanced marketing automation to scale 1:1 communications.
• Identify and advocate for opportunities to leverage AI for process optimization, effective journey mapping, and operational efficiencies.
• Act as the strategic 'engagement backbone,' ensuring all targeting and retargeting tactics adapt dynamically to customer behavior.
• Partner with senior leaders across Marketing, Channels, Product, Engineering, and Operations.
• Influence prioritization, secure buy-in for automation and process shifts, and ensure 1:1 communications are effectively applied across priority business initiatives.
• Lead, mentor, and inspire team members and broader cross-functional pods/squads.
• Cultivate a high-performance culture focused on strategic thinking, continuous process improvement, and agility.
• Champion a test-and-learn culture by designing A/B testing frameworks, monitoring campaign ROI, and utilizing closed-loop measurement to continuously optimize journeys and deprioritize low-value activities.

Senior Strategy Manager

• Build and Own a Fibre Municipal Engagement Strategy - Develop and govern a unified, proactive approach to municipal and government relations across all Ontario TELUS fibre build markets
• Lead Fibre Growth Government Relations - Manage engagement across political, senior administrative, and operational levels of government in Eastern Canada
• Enable and Accelerate Eastern Build Pipeline - Lead municipal engagement for the Eastern Canada fibre build pipeline
• Manage Permitting and Regulatory Coordination - Oversee permit acquisition processes with municipal and utility stakeholders
• Coordinate with Build and GTM Teams - Serve as the key interlock between municipal engagement activities and the broader Fibre Community Enablement team
• Produce Intelligence and Executive Briefings - Maintain a regional stakeholder map of political decision-makers
• Support Ontario Subsidies and Entity Onboarding - Partner with the Fibre PMO team to support Ontario subsidies programs

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