Senior Strategy Manager, Channel PMO

TELUS

Senior Strategy Manager leading Technology Enablement for Channels at TELUS. Bridging strategic intent and execution across TELUS's channel ecosystem with measurable outcomes.

Posted 7/21/2026full-timeToronto • 🇨🇦 CanadaSenior💰 CA$86,000 - CA$136,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic visioning, program management, and governance frameworks, with a strong focus on cross-functional alignment and stakeholder engagement. Proficient in change management and effective communication to drive organizational adoption and measurable outcomes.

Highest-signal resume keywords

Strategic VisioningProgram ManagementGovernance FrameworksChange Management CertificationExceptional Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementGovernance FrameworksChange ManagementStakeholder EngagementRisk MitigationPerformance Metrics TrackingCross-Functional Program LeadershipDecision-Making FrameworksOrganizational DesignProcess Improvement

Soft Skills

InitiativeOwnershipTeamworkAccountabilityConflict Resolution

Tools & Technologies

Executive DashboardsPMO ToolsCommunication Platforms

Certifications & Qualifications

PMPPgMPChange Management CertificationMBA

Industry Keywords

RetailConsultingComplex Channel Environments

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Define and communicate strategic visions for major initiatives, establishing the governance and alignment needed to accelerate decision-making and drive measurable outcomes throughout the program lifecycle.
Define vision, objectives, and roadmaps for cross-organizational programs, ensuring alignment with corporate priorities and refining strategy based on execution.
Establish governance, organizational structures, and scalable processes to translate strategic intent into executable designs.
Bridge strategy and execution by framing trade-offs and identifying decision gaps to maintain program momentum.
Map stakeholders and establish involvement forums to maintain engagement throughout the program lifecycle.
Drive cross-functional alignment and resolve conflicts to ensure shared ownership of outcomes.
Maintain clear communication rhythms to keep working teams and senior leadership aligned and accountable.
Operate governance frameworks with clear decision rights and escalation paths to maintain alignment.
Proactively frame key decisions, equipping leadership with context to act decisively.
Manage interconnected workstreams and dependencies, balancing speed with quality and risk mitigation.
Develop a 360-degree change management approach addressing people, processes, and organizational design.
Champion new ways of working with GTM and training teams to ensure effective organizational adoption.
Track health metrics and prepare executive dashboards to communicate progress and course corrections.
Capture lessons learned and build scalable playbooks to strengthen future team capabilities.
Continuously identify opportunities to improve tools and operating models across the PMO.

Requirements

What you’ll need

Degree in Business, Strategy, or a related field
7+ years in strategy, program management, or management consulting.
Leading complex, cross-functional programs from strategy through execution.
Designing governance frameworks and operating models for large initiatives.
Exceptional communication and storytelling skills for Director+ and VP audiences.
Navigating matrixed organizations and managing diverse stakeholders.
Initiative and ownership—proactively identifying gaps and driving solutions.
Commitment to core values: trust, teamwork, and accountability.
MBA or advanced degree in a related field (Great to Haves)
PMP, PgMP, or equivalent program management certification (Great to Haves)
Change management certification (e.g., PROSCI or equivalent)
Experience in retail, consulting, or complex channel environments (Great to Haves)
Bilingual fluency (English and French) is an asset.

Benefits

Comp & perks

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
Performance Bonus or Sales Incentive Plan: 15%