Social Media Manager

• Moderate and respond to comments across client social channels using their unique brand voice
• Write thoughtful, engaging content to spark conversations and drive engagement
• Help maintain online communities that are safe, respectful, and aligned with client guidelines
• Escalate issues, insights, or trends to the internal team when needed
• Build a strong understanding of client brands, including their strategy, tone, and audience

Social Media Content Specialist – Bilingual French/English

• Staying current on the ever-evolving digital and social media marketing landscape and providing updates on emerging trends to internal teams and clients
• Developing a strong understanding of client goals and objectives, target audiences, and business drivers
• Translating market research, performance data, and industry trends/best practices into meaningful insights and strategic recommendations for B2B/B2C lead generation, demand generation, and brand-building digital marketing programs
• Developing and executing multi-channel digital marketing plans that stand alone or are part of larger, integrated marketing communications plans developed collaboratively with public relations and marketing colleagues across the agency
• Driving content creation for a variety of channels, from social media and digital ad platforms to emails, corporate websites and landing pages
• Using DIY software to create simple imagery, motion graphics and videos, and managing creative partners (graphic designers, animators, web developers, copywriters etc.) for more complex projects
• Collaborating effectively with marketing, public relations, and creative services colleagues
• Measuring and analyzing campaign performance and leveraging insights for campaign optimization
• Managing projects from inception through execution, mapping steps, aligning resources, and elevating roadblocks as necessary to ensure on-strategy, on-time, on-budget delivery
• Confidently presenting digital marketing plans and progress updates to clients
• Lending digital marketing expertise and creative ideas to new business brainstorms and pitch planning
• Mentoring early-career digital marketing teammates
• Provide strategic counsel and technical guidance to colleagues and clients.

Digital and Social Media Marketing Manager

• Conduct research on clients, prospects, and the medtech/biotech industry to build knowledge base and offer insights to teams
• Monitor social media platforms to identify relevant conversations, trends and themes; provide reports that capture findings and elevate timely commentary to the marketing team
• Assist in creating and organizing monthly content calendars for agency and/or client social media programs
• Collaborate with creative professionals to develop social media content
• Schedule and monitor social media content using social media publishing software and/or native platforms
• Leverage agency dashboards to track social and digital marketing program performance, identify trends, and suggest opportunities for optimization
• Participate in quality control process to ensure accuracy of the execution of digital and social media marketing programs
• Prepare professional communications (e.g. agency updates on digital platform or policy changes, under direction of manager)
• Assist in development and execution of agency email marketing initiatives)
• Communicate with the team; listen, participate and actively contribute to meetings and projects
• Assist H+C integrated marketing communications team with other projects as assigned

Internship, Digital and Social Media Marketing

• Own Niche's organic social strategy across B2C and B2B channels, developing and implementing platform-specific approaches that grow our brand and move our business forward
• Partner with the Head of Content to align social with broader content, brand, and business goals to ensure social is integrated into campaigns, product launches, partner building strategies, and key company moments
• Define and lead our ambassador, influencer, and community strategies: identifying the right partners, managing contracts, budgets, and briefs, and building ongoing connections with key audiences across platforms
• Monitor emerging channels, audience behaviors, new platform features, and algorithm changes to make proactive recommendations on where and how Niche should show up next
• Lead content ideation and production, working individually as well as with internal teams and external creators to deliver content that's high-quality, on-brand, culturally relevant, and built to resonate on each platform
• Be Niche's ears on the ground. Proactively surface what you're seeing in communities and conversations, pitching fresh content ideas and translating trends and signals into usable insights for broader brand and marketing efforts
• Drive the biweekly content planning cycle across Lifecycle, B2B, and Comms/Content teams, and develop SOPs that keep content creation, publishing, testing, and community engagement consistent and scalable
• Spot trends early, and run structured test-and-learn pilots
• Own performance tracking for organic social; moving fluidly between quantitative data and qualitative signals to surface what's working, what's not, and what to do next
• Stay current on how AI tools and LLM-powered search are shaping brand discovery as well as how brands like Niche get found and cited, and how social can influence those outcomes
• Lead experimentation with new formats, workflows, and approaches that leverage AI to increase speed, quality, and impact

Senior Social Media Manager

• Work to develop strong, growing, digital communities for some of the world's most well-known brands as work becomes available

Social Media Community Moderator

• Manage and grow NoGigiddy's social media accounts across all major platforms
• Create, schedule, and publish content daily — including captions, graphics, and short-form video
• Engage with the community: respond to comments, DMs, and mentions in brand voice
• Monitor trends and platform algorithm changes and adapt strategy accordingly
• Collaborate with the content and design team on campaigns and launches
• Track performance metrics (reach, engagement, follower growth, clicks) and report weekly
• Identify and engage with influencer and creator partnership opportunities

• Work alongside the marketing team to learn social media strategy, content creation, and digital marketing from the inside.
• Go through structured onboarding, bi-weekly one-on-one sessions with your supervisor, and a portfolio review at the end of your term.
• All work produced is reviewed before any use; expect feedback, revisions, and rework.
• Observe classes and practice photographing and recording with supervisor’s guidance.
• Draft Reels, TikTok-style videos, and graphics—plan on multiple rounds of feedback before anything is considered finished.
• Help organize existing assets in Brandfolder under your supervisor’s direct instruction.

Social Media, Marketing Intern

• Develop and implement social media strategies
• Maintain a favorable image of the company with various audiences
• Analyze responses to social media and recommend improvements
• Collaborate with internal and external partners for messaging

Director of Social Media – Intelligence

• Lead social platform strategies and standards for owned enterprise consumer social channels
• Develop and implement platform best practices, page/handle maintenance, boosting, engagement/community management and channel specific strategies across Facebook, Instagram, TikTok, Pinterest, Reddit, YouTube, etc.
• Build written organic social strategy recommendations, selling them into brand leadership and line of business partners for social strategies
• Develop and oversee the creative marketing process
• Drive insights and learnings that influence future campaigns and strategies
• Manage input and approval process with cross-functional stakeholders
• Publish social content supporting the enterprise organic social strategy via Sprinklr and natively
• Contribute to our team culture of continuous learning

Manager, Social Media Strategy – Content

• Travel to client locations to capture high-quality photo and video content
• Edit captured content into platform-optimized social media posts
• Stay current on social media platform trends and best practices
• Review creative briefs and understand client objectives and brand voice

Social Media Content Creator, Contract

• Serving as a day-to-day social contact for clients and account teams with oversight from a VP, Social Media
• Collaborating with the account team as needed for client projects/deliverables
• Leading the development of project briefs for various types of projects (e.g., content, corporate, influencer), writing social copy and liaising with the creative team on content design
• Helping set project timelines, develop strategies, proactively providing guidance and direction on social projects
• Taking full ownership of multiple projects and effectively communicating recommendations to account teams and clients

• Lead the development and execution of social media initiatives
• Act as a trusted advisor to account staff and external clients
• Require strategic thinking, cross-functional collaboration, and the ability to navigate the complexities of social media in a regulated environment
• Manage workload across multiple projects for self and junior staff
• Conduct social listening and influencer research, derive insights from data, and present findings to internal teams and clients
• Display a deep understanding of the broader digital ecosystem and cross-collaborate with other subject matter experts
• Educate peers and clients on social media best practices, trends, and technologies
• Act as the primary subject matter expert and project owner for social media, helping clients achieve marketing objectives within the pharmaceutical industry
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

• Brainstorm fresh content ideas to attract ideal creators to apply to Statusphere.
• Conceptualize and design engaging Instagram Story content and recurring story series.
• Create educational carousel posts to provide value to creators and support creator acquisition goals.
• Engage organically with Statusphere creators on social (new, active, and inactive) to drive community activity and retention.
• Engage organically with relevant content across feeds (e.g., FYP, Reels) to build brand presence and connect with ideal creators.
• Assist in sourcing high-fit creators within our network for Statusphere specific campaigns to drive creator application referrals.
• Save and download UGC featuring Statusphere across social platforms.
• Draft captions for scheduled content using SEO keywords and maintaining brand voice.
• Support the creation of monthly social reports and performance analysis.
• Other duties as assigned.

Social Media Intern

• Lead development and tactical initiatives for social media strategies
• Serve as social media counsel to Account staff and external clients
• Manage a team of junior staff across multiple projects
• Conduct social listening research to provide relevant insights
• Create, optimize, and manage social listening queries
• Develop and manage influencer relationship programs
• Communicate paid social planning recommendations to clients
• Collaborate with other experts and engage in peer education
• Take responsibility for the financial health of projects
• Participate in new business pitches as needed

Associate Director, Social Media

• Lead strategic development and tactical initiatives for a portfolio of business
• Serve as lead social media counsel to account staff and external clients
• Identify, secure, and grow both organic and new business opportunities
• Work with other Directors and the Senior Director on team planning, growth, and internal education
• Drive internal education, knowledge sharing, and internal communications to promote social media adoption
• Serve as the primary subject matter expert and project owner for a portfolio of business, collaborating with clients to stay updated on social media trends and technology
• Support clients' marketing objectives within the pharmaceutical industry
• Participate in and lead team meetings, create documentation and articles to support the team and EVERSANA INTOUCH at-large
• Ensure client initiatives are delivered on time, on budget, and on target
• Build strong partner relationships and contribute to clients' strategic issues, marketing initiatives, and educational needs regarding new media
• Work closely with internal teams, including business development, project management, account staff, business systems analysis, creative, user experience, analytics, search, CRM, and development
• Manage projects, conduct research, and handle time management effectively

Director, Social Media

• Lead strategic social media and influencer programmes across multiple high-profile healthcare and consumer health accounts
• Serve as a trusted advisor to clients, providing senior counsel on social strategy, digital trends, content, and platform innovation within the evolving health landscape
• Oversee end-to-end planning and execution of social campaigns, ensuring high-quality delivery, compliance, and measurable impact
• Partner with creative, media, digital, and account teams to deliver integrated health communications programmes
• Lead client workshops, social training sessions, platform trend briefings, and social media best practice sessions
• Use data, analytics, and social listening insights to shape strategy, uncover audience behaviours, and drive impactful recommendations
• Build and mentor high-performing teams, providing strategic oversight and professional development
• Drive new business growth through pitches, strategic proposals, and identifying opportunities across healthcare and consumer health clients
• Guide teams and clients through fast-moving issues management and reputation-sensitive situations in regulated or consumer-facing environments

VP, Social Media

• Own and define the social media strategy across Bitly and QRCG by Bitly, driving decisions about channel prioritization, content approach, engagement tactics, and platform expansion based on performance data and market trends.
• Lead social amplification and coordination for product launches and integrated marketing campaigns, aligning messaging, timing, and execution across Brand & Content, Product Marketing, and cross-functional partners.
• Develop and maintain a multi-channel community engagement program, including Bitly's Reddit presence with accountability for evaluating and recommending investment in emerging platforms.
• Translate social and community performance data into strategic insights and recommendations, delivering regular reporting to senior leadership and identifying opportunities to improve share of voice, sentiment, and audience engagement.
• Manage budgets, agency relationships, and external contractors supporting social and community goals, ensuring quality, on-brand execution and clear accountability for results.
• Define and evolve visual standards for social content across platforms, producing and adapting assets directly while establishing guidelines that ensure brand consistency, creative quality, and execution speed at scale.
• Partner with the Brand & Content team to support executive thought leadership content and ghostwriting.
• Serve as the team's internal expert on social platform trends, audience behavior, and AI-powered tools that improve efficiency and scale content production across channels

Senior Social Media and Community Manager

• Develop content for all pre-planned and real-time social media content across a range of campaigns for our business social channels in accordance with a content strategy
• Drive insights and learnings that fuel your line of business and influences our publishing agenda
• Make strategic recommendations that drive social engagement, impressions, or conversions
• Support GEO (Generative Engine Optimization) strategies with developing social content optimized for AI search
• Partner across the organization and various teams to communicate and manage projects
• Develop and present creative briefs to collective teams, while providing proper oversight of creative development to ensure marketing assets are on brand, high quality and unassailable
• Develop thoughtful media briefs for our paid social media planners and advise on social advertising strategies and recommendations that best meet the objectives of your lines of business
• Work with Agency partners to deliver quality work product and oversee creative assets and marketing materials
• Manage input from cross-functional stakeholders (internal & external partners, creative team, legal, compliance, etc.)
• Handle various project-oriented tasks as needed, such as process improvements, calendar development and execution
• Optimize marketing strategies informed by past results, market changes and consumer insights
• Work with community managers to ensure flawless execution, timely response, and consistent voice
• Support ongoing and campaign specific social media reporting
• Keep abreast of industry trends and competitive strategies to identify potential challenges and opportunities in the short and long term

Senior Associate, Social Media Organic & GEO Content Strategist

• Lead Multichannel Strategy: Develop and execute a comprehensive social media roadmap across LinkedIn, YouTube, Instagram, and X, ensuring a primary focus on high-growth strategies for our core professional channels - LinkedIn and YouTube
• Curate the Editorial Social Media Narrative: Own the master social media calendar to ensure a cohesive, high-signal narrative across all channels; you will strategically sequence content to prevent "noise" and ensure that product updates, thought leadership, and culture stories align into a unified, professional brand experience for our audience
• Architect AI-Ready Distribution: Execute a strategic roadmap for LinkedIn and YouTube alongside the creative team which optimizes video content, transcripts, articles, and metadata to maximize UpGuard’s visibility in AI-driven search results
• Lead Employee Advocacy: Build and manage an employee advocacy program, empowering our internal experts to become industry thought leaders and amplifying our brand reach through authentic, non-corporate accounts
• Optimize Product Campaigns: Partner with Product Marketing and Campaign Managers ensure complex product launches and feature updates are translating into high-performing social campaigns
• Coordinate the Social Proof Engine: Act as the lead orchestrator for our social proof program, collaborating with PMMs, Content and Video teams to oversee production and atomisation
• Optimize for Performance: Monitor key performance metrics and leverage data-driven insights to refine content strategy and maximize organic reach
• Oversee Content Production: Work closely with the Design and Video teams to produce high-quality visual assets, from short-form clips to long-form educational series
• Monitor Industry Trends: Stay ahead of the curve on social media algorithms, emerging platforms, and cybersecurity news to keep UpGuard at the forefront of the conversation

• Translate and distribute content into social formats: You will extend the reach of our content and thought leadership across social platforms.
• Capture and repurpose video, written, audio, and event content
• Create short-form, platform-native content across channels
• Identify and extract key moments from editorial, audio, and events
• Extract and adapt key moments from audio content into short-form formats
• Translate ideas into formats that are engaging, shareable, and repeatable
• Experiment with emerging formats and platform features
• Execute social growth campaigns across organic, paid, and partner channels: You will plan and launch campaigns that amplify key content and drive audience growth.
• Launch campaigns tied to content, events, and thought leadership
• Use organic distribution, paid amplification, and partnerships to extend reach
• Plan, launch, and optimize paid social campaigns to drive reach, engagement, and subscriber growth
• Build and manage creator and expert partnerships
• Execute distribution partnerships across platforms
• Build and manage direct relationships with platform partners such as LinkedIn and YouTube to unlock distribution opportunities, features, and insights
• Identify and leverage platform opportunities to increase visibility
• Optimize performance and build repeat engagement and retention: You will own how social performance improves over time.
• Track performance across content, campaigns, and paid channels
• Analyze engagement, reach, repeat interaction, and retention data
• Optimize formats, timing, targeting, and distribution strategies
• Continuously test and refine content and campaign approaches
• Build repeatable formats and campaigns that drive consistent engagement and return behavior
• Drive subscriber growth and community development from social channels: You will connect social activity directly to audience growth.
• Develop and execute strategies that convert social audiences into subscribers
• Optimize social-to-subscriber conversion pathways
• Ensure social content consistently drives traffic to owned channels
• Track and improve conversion performance across platforms
• Build repeatable systems that turn engagement into measurable subscriber growth
• Measure performance and optimize for audience growth and retention: You will own how social performance is measured and improved, with a clear focus on growth and retention.
• Define how success is measured across social content and campaigns
• Track and analyze performance across organic, paid, and partner channels
• Identify what is driving engagement, reach, subscriber growth, and retention
• Make clear adjustments to improve performance over time
• Ensure social activity is tied to measurable audience growth and retention outcomes.

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