Manager, Social Media Engagement

Allstate

Manager of Social Media Engagement leading Allstate’s social engagement efforts to build brand affinity. Overseeing engagement operations and guiding authentic interactions with consumers.

Posted 7/7/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $98,100 - $167,850 per yearWebsite

About the role

Key responsibilities & impact

Lead Allstate’s social engagement strategy
Build brand affinity through meaningful interactions
Own engagement operations and monitor brand safeguarding
Guide team for authentic consumer engagement
Act as subject matter expert for Sprinklr

Requirements

What you’ll need

5+ years of experience in social media-focused roles
Hands-on experience with enterprise social platforms and listening tools; Sprinklr expertise required
Strong understanding of social platforms, culture and reputation dynamics
Ability to translate listening data into clear, actionable insights
Strategic thinker with strong operational execution

Benefits

Comp & perks

Health insurance
401(k) matching
Equipment allowances
Work from home equipment
Monthly connectivity reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Social Media ManagementData TranslationEngagement OperationsBrand SafeguardingConsumer Engagement

Soft Skills

Strategic ThinkingTeam Guidance