Manager, Social Media Engagement

Allstate

Manager of Social Media Engagement leading Allstate’s social engagement efforts to build brand affinity. Overseeing engagement operations and guiding authentic interactions with consumers.

Posted 7/7/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $98,100 - $167,850 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading social engagement strategies and operational execution, with a strong focus on building brand affinity and translating data into actionable insights. Proficient in managing enterprise social platforms, particularly Sprinklr, to enhance consumer engagement and brand safeguarding.

Highest-signal resume keywords

Social Media StrategySprinklr ExpertiseData AnalysisBrand EngagementOperational Execution

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Social Media ManagementData TranslationEngagement OperationsBrand SafeguardingConsumer Engagement

Soft Skills

Strategic ThinkingTeam Guidance

Tools & Technologies

SprinklrEnterprise Social PlatformsListening Tools

Industry Keywords

Brand AffinitySocial PlatformsReputation Dynamics

About the role

Key responsibilities & impact

Lead Allstate’s social engagement strategy
Build brand affinity through meaningful interactions
Own engagement operations and monitor brand safeguarding
Guide team for authentic consumer engagement
Act as subject matter expert for Sprinklr

Requirements

What you’ll need

5+ years of experience in social media-focused roles
Hands-on experience with enterprise social platforms and listening tools; Sprinklr expertise required
Strong understanding of social platforms, culture and reputation dynamics
Ability to translate listening data into clear, actionable insights
Strategic thinker with strong operational execution

Benefits

Comp & perks

Health insurance
401(k) matching
Equipment allowances
Work from home equipment
Monthly connectivity reimbursement