Sales Operations Manager

• driving HealthSpring’s Local Broker Strategy
• managing a team of sales personnel handling new Individual Medicare Advantage and Part D sales virtually
• implementing new sales goals for the Virtual Broker Management team on a quarterly basis
• ensuring the Virtual Broker Management team achieves new sales goals each quarter
• acting as a conduit between the national and local broker teams to ensure effective communication and collaboration
• ensuring HealthSpring maintains a best-in-class broker experience at all levels of the hierarchy
• establishing a positive and productive working relationship with Local & Regional sales leaders, and various matrix partners across the company

Senior Sales Manager – Broker Strategy, Virtual Broker Sales

• Drive adoption and enforcement of sales processes and best practices across the revenue org — communicating changes clearly, following up on compliance, and escalating where needed
• Own the operational rhythm of pipeline review calls: ensuring SFDC data is accurate and meaningful before every call, tracking follow-through on action items, and surfacing hygiene issues proactively
• Serve as the first point of contact for reps and managers with process questions — territory administration, account routing, handoff procedures, and general ops support
• Manage SFDC support cases and minor data cleanup in partnership with the GTM Engineering team; own the business-side of data governance
• Coordinate ops onboarding for new revenue hires: tools access, process orientation, and playbook walkthrough.
• Partner with Sales Enablement on training content from an operational perspective — ensuring what gets taught reflects how the systems and processes actually work
• Serve as a point of contact for rep compensation questions: explain plan mechanics, translate variable pay into rep-level understanding, and de-escalate concerns with professionalism and patience
• Build and maintain rep-facing comp resources: FAQs, worked examples, and plain-language plan summaries that reduce inbound questions over time
• Own operational support for the post-sale renewal motion: renewal workflow coordination, CS/AM process documentation, and operational tracking of renewal and churn metrics
• Partner with Customer Success and Account Management leadership on day-to-day operational needs — acting as the RevOps point of contact for post-sale process questions
• Produce ad hoc and recurring operational reports for revenue leadership across both sales and post-sale motions

Principal Sales Operations Manager

• Act as an industry resource for all Jointmaster product lines for technical assistance.
• Develop and maintain a focused strategic sales plan to increase business opportunities.
• Utilize effective territory planning to focus sales efforts and manage time productively.
• Travel is expected at 50% of the month.
• Prospect daily to uncover new lead opportunities.
• Develop and maintain a list of top accounts and projects throughout the Territory.
• Maximize selling time by appropriately leveraging internal resources.
• Effective and timely follow-up of all quotes, bids, leads, and opportunities.
• Educate customers on the benefits of choosing InPro through meetings and presentations.
• Meet or exceed the desired target contribution margin level for your territory.

Regional Sales Manager – Expansion Joint Systems

• The South Regional Sales Operations Leader plays a fundamental role in achieving our ambitious order, growth and diversification objectives.
• This position requires the ability to lead a Regional sales support team and work in partnership with the local Districts.
• You will be responsible to set team goals and expectations, establish a vision for your Organization, enable & optimize success of each team member and define clear KPI’s to improve effectiveness & productivity of the Sales Support Organization.
• You must be comfortable multitasking and interacting directly with Sales Leaders, functional team members & ABB Customers.
• You will be expected to build solid relationships inside and outside of the Commercial Organization to ensure execution, e.g., Operations, Customer Service, and Sales Managers.
• A certain level of technical knowledge of electrical products and services will be expected.
• An ability to learn tools, systems & processes quickly and think creatively will be necessary to add value to customers and to your team.
• This position operates in a dynamic environment where it is imperative to be able to organize, prioritize and have confidence in responding.

Regional Sales Operations Leader

• Monitor and track sales initiatives, pipeline activity, and progress against quota and key performance targets
• Maintain visibility into deal stages, forecast accuracy, and rep-level performance metrics
• Own the cleanliness and accuracy of Salesforce CRM, including account, contact, opportunity, and activity data
• Audit records regularly and enforce data hygiene standards across the sales team
• Act as the operational liaison between Sales and Marketing, coordinating campaign execution, lead routing, and follow-up processes
• Prepare materials and data summaries in support of deal review meetings and pipeline calls
• Document and maintain standard operating procedures for sales processes, tools, and systems
• Prepare and present Monthly Business Review (MBR) materials for sales leadership, including pipeline summaries, performance trends, and key metrics
• Develop and maintain bookings-to-revenue analysis, tracking the full lifecycle from closed-won to recognized revenue

Sales Operations Specialist

• Build and own pre-sales enablement: sales decks, discovery frameworks, battlecards, case studies, and the content engine behind them
• Lead a small team spanning sales materials creation and sales operations
• Build Sales Operations into a strategic function: sales process design, pipeline rigor, forecasting support, and a CRM that works as a system of action — not just a system of record
• Own and optimize our sales stack — HubSpot, LinkedIn Sales Navigator, Qwilr, Fireflies, and whatever comes next — from evaluation through adoption
• Make AI a superpower for our sales org: build playbooks and workflows with Claude and similar tools for research, content, call intelligence, and deal prep
• Define what success looks like — content utilization, ramp time, win rates — measure it, and double down on what works
• Partner with our SVP of Sales as a trusted advisor on seller productivity and readiness

Senior Manager, Sales Enablement

• Lead programs and initiatives that improve sales performance and engagement
• Build and scale training, certification, and enablement programs that drive adoption and skill development
• Oversee content and communications strategies that support effective execution
• Establish processes and practices that increase accountability and execution quality
• Lead, coach, and develop a high-performing team

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