Sales Operations Manager

• Support the execution, governance, and administration of GM dealer policies, contractual activities, and operational programs.
• Serve as a primary resource for GM Field Teams, the Dealer Contractual Group (DCG), and Dealers regarding dealer policies and processes.
• Support project management activities and reporting requirements for strategic initiatives.
• Analyze data and operational performance metrics to identify trends, opportunities, risks, and process improvements.
• Maintain and administer the GM Dealer Policy Library.
• Support the renewal and maintenance of GM state dealer licenses.
• Coordinate and administer HireRight background screening activities.
• Manage access governance activities.
• Support annual dealer network projects through data analysis and reporting.
• Manage all Dealer Domain Name Change Requests.
• Develop and implement operational initiatives that enhance Sales, Service, Marketing, and dealer support processes.
• Build strong working relationships with stakeholders.
• Create presentations, dashboards, and executive summaries to support leadership reviews.
• Lead Information Lifecycle Management (ILM), Records Information Management (RIM), and Business Continuity Planning (BCP) activities.
• Support continuous improvement efforts by identifying process efficiencies and standardizing business practices.

Sales Operations Analyst – Dealer Policy, Administration

• Serve as a strategic partner transforming business priorities into operational solutions
• Lead planning, design, implementation, communication, and continuous improvement of sales initiatives
• Partner with stakeholders to understand strategic priorities and business needs
• Monitor effectiveness of sales initiatives through performance reporting and feedback

Consumer Bank Sales Process, Readiness Manager

• Drive adoption and enforcement of sales processes and best practices across the revenue org — communicating changes clearly, following up on compliance, and escalating where needed
• Own the operational rhythm of pipeline review calls: ensuring SFDC data is accurate and meaningful before every call, tracking follow-through on action items, and surfacing hygiene issues proactively
• Serve as the first point of contact for reps and managers with process questions — territory administration, account routing, handoff procedures, and general ops support
• Manage SFDC support cases and minor data cleanup in partnership with the GTM Engineering team; own the business-side of data governance
• Coordinate ops onboarding for new revenue hires: tools access, process orientation, and playbook walkthrough.
• Partner with Sales Enablement on training content from an operational perspective — ensuring what gets taught reflects how the systems and processes actually work
• Serve as a point of contact for rep compensation questions: explain plan mechanics, translate variable pay into rep-level understanding, and de-escalate concerns with professionalism and patience
• Build and maintain rep-facing comp resources: FAQs, worked examples, and plain-language plan summaries that reduce inbound questions over time
• Own operational support for the post-sale renewal motion: renewal workflow coordination, CS/AM process documentation, and operational tracking of renewal and churn metrics
• Partner with Customer Success and Account Management leadership on day-to-day operational needs — acting as the RevOps point of contact for post-sale process questions
• Produce ad hoc and recurring operational reports for revenue leadership across both sales and post-sale motions

Principal Sales Operations Manager

• Collaborate with executive and senior leaders across Chevrolet, Buick, GMC, Cadillac
• Lead and support a broad portfolio of programs, including Field Performance Reporting and Customer Experience Cases
• Manage a variety of reports and dashboards, including field performance and logistics tracking
• Resolve customer experience issues in partnership with the field and the Customer Assistance Center (CAC)
• Manage the relationship with J.D. Power to support continued award-winning performance
• Lead Chevrolet EV strategy and manage retail innovation initiatives.

Manager, Sales Effectiveness & CX

• Act as an industry resource for all Jointmaster product lines for technical assistance.
• Develop and maintain a focused strategic sales plan to increase business opportunities.
• Utilize effective territory planning to focus sales efforts and manage time productively.
• Travel is expected at 50% of the month.
• Prospect daily to uncover new lead opportunities.
• Develop and maintain a list of top accounts and projects throughout the Territory.
• Maximize selling time by appropriately leveraging internal resources.
• Effective and timely follow-up of all quotes, bids, leads, and opportunities.
• Educate customers on the benefits of choosing InPro through meetings and presentations.
• Meet or exceed the desired target contribution margin level for your territory.

Regional Sales Manager – Expansion Joint Systems

• Lead the development, implementation, and continuous improvement of standardized commercial contracting processes, pricing models, and deal-review governance tailored for BESS projects.
• Champion the adoption and optimization of advanced Contract Lifecycle Management (CLM) tools, CRM systems, and commercial tracking databases to ensure seamless transaction execution.
• Take personal accountability for leading high-stakes, customer-facing negotiations and closing Ford Energy’s largest, most complex, or high-risk BESS product supply and service contracts.
• Conduct rigorous commercial and operational risk analyses on proposed deals, designing creative structuring solutions to resolve complex terms while protecting company profitability.
• Function as the central coordinator across Sales, Legal, Finance, Engineering, Procurement, and Manufacturing by facilitating communication, tracking dependencies, and breaking through bottlenecks, and ensuring negotiated commitments are aligned, understood, and executable.
• Navigate and resolve complex post-signature contract modifications, disputes, and commercial changes both internally and with external partners and our customers.

Sales Operations Manager – Commercial

• Lead programs and initiatives that improve sales performance and engagement
• Build and scale training, certification, and enablement programs that drive adoption and skill development
• Oversee content and communications strategies that support effective execution
• Establish processes and practices that increase accountability and execution quality
• Lead, coach, and develop a high-performing team

Sales Operations Manager jobs in Missouri

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