Sales Operations Manager – Commercial

Ford Motor Company

Sales Operations Manager leading commercial contract negotiations and sales operations frameworks. Overseeing strategic customer-facing negotiations for utility-scale Battery Energy Storage Systems at Ford Energy.

Posted 6/17/2026full-timeRemote • Missouri • 🇺🇸 United StatesSeniorLead💰 $141,700 - $268,300 per yearWebsite

About the role

Key responsibilities & impact

Lead the development, implementation, and continuous improvement of standardized commercial contracting processes, pricing models, and deal-review governance tailored for BESS projects.
Champion the adoption and optimization of advanced Contract Lifecycle Management (CLM) tools, CRM systems, and commercial tracking databases to ensure seamless transaction execution.
Take personal accountability for leading high-stakes, customer-facing negotiations and closing Ford Energy’s largest, most complex, or high-risk BESS product supply and service contracts.
Conduct rigorous commercial and operational risk analyses on proposed deals, designing creative structuring solutions to resolve complex terms while protecting company profitability.
Function as the central coordinator across Sales, Legal, Finance, Engineering, Procurement, and Manufacturing by facilitating communication, tracking dependencies, and breaking through bottlenecks, and ensuring negotiated commitments are aligned, understood, and executable.
Navigate and resolve complex post-signature contract modifications, disputes, and commercial changes both internally and with external partners and our customers.

Requirements

What you’ll need

Education: Bachelor’s degree in Business Administration, Finance, Engineering, Economics, or a related field.
Experience: 10+ years of experience in sales operations, commercial contract management, deal structuring, or a related customer-facing commercial role (or 8+ years with a Master's degree).
Negotiation Expertise: Strong background in leading direct, customer-facing negotiations for high-value capital equipment, utility-scale projects, or complex industrial supply agreements.
Collaborative Capability: Demonstrated ability to lead fast-paced, startup-style initiatives with influence, and drive consensus within a large, highly matrixed organization—balancing speed, ambiguity, and structure to deliver results.
Execution Excellence: Highly organized and meticulous, with the ability to manage multiple priorities and shift timelines in a dynamic, rapidly evolving environment.

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

commercial contracting processespricing modelsdeal-review governanceContract Lifecycle Management (CLM)commercial tracking databasesrisk analysisdeal structuringnegotiationcustomer-facing negotiationscontract modifications

Soft Skills

accountabilitycollaborationinfluenceconsensus buildingorganizational skillsmeticulousnessmulti-priority managementadaptabilitycommunicationproblem-solving