Sales Operations Manager

• Lead programs and initiatives that improve sales performance and engagement
• Build and scale training, certification, and enablement programs that drive adoption and skill development
• Oversee content and communications strategies that support effective execution
• Establish processes and practices that increase accountability and execution quality
• Lead, coach, and develop a high-performing team

Head of Sales Enablement

• Develops and leads marketing strategy for a specified area to deliver customer-centric, multi-channel programs that drive customer growth, retention, and engagement
• Identifies and tracks key performance indicators to measure ROI and optimize marketing effectiveness
• Manages professional employees and/or supervisors supporting complex marketing functions
• Uses segment-specific strategies and channels to launch marketing programs and products in collaboration with agencies and cross-functional partners (product, sales, and technology teams)
• Negotiates contracts and activates vendor relationships to support brand and business objectives
• Adapts departmental plans to address evolving priorities, resource constraints, and operational needs
• This role supports the Alliance business line as part of the Alliance Marketing Studio team, with a primary focus on marketing for Edward Jones and State Farm Alliance programs

Marketing Manager – Integrated Marketing, Sales Enablement

• Lead, coach, and develop a team of Sales Enablement Managers supporting frontline sales teams
• Establish clear priorities, operating rhythms, and performance expectations across the SEM organization
• Build a high-performing enablement culture focused on execution, accountability, continuous improvement, and field partnership
• Own the operating framework for top-of-funnel execution, including outbound workflows, engagement strategy, and qualification standards
• Drive measurable improvement in engagement-to-qualified pipeline and qualified-to-sales-accepted conversion rates
• Improve early-stage pipeline velocity and opportunity quality across the sales organization
• Partner with Sales Leadership to enforce consistent pipeline inspection, qualification rigor, and handoff quality
• Standardize how pipeline is created, qualified, and progressed to ensure consistency and predictability of outcomes
• Drive measurable improvement in pipeline generation quality, opportunity progression, and seller effectiveness across the sales organization
• Identify operational friction points and simplify workflows, tools, and processes to improve seller productivity and execution speed
• Partner with sales leadership to drive consistency in discovery, qualification, opportunity management, and customer engagement
• Own and drive execution of scalable sales methodologies and frontline commercial disciplines (e.g., MEDDIC, stage criteria, cadence execution)
• Translate organizational priorities into actionable execution frameworks, workflows, and manager cadences
• Partner cross-functionally with Revenue Operations, Marketing, Product, and Sales Leadership to drive alignment and execution consistency
• Leverage KPI trends, conversion metrics, seller feedback, and pipeline insights to identify execution gaps and improvement opportunities
• Drive adoption and enforcement of standardized selling practices and operational standards
• Improve frontline manager coaching effectiveness, inspection quality, and performance management consistency
• Define and implement leading indicators tied to pipeline creation, conversion, and revenue outcomes
• Reinforce accountability systems that improve execution quality, pipeline discipline, and performance consistency without unnecessary complexity
• Support the integration of AI-enabled workflows, sales technologies, and customer intelligence capabilities into daily seller execution
• Scale modern enablement practices that improve productivity, personalization, and customer engagement quality
• Continuously evaluate opportunities to improve seller efficiency and execution consistency through process and technology improvements

Sales Enablement Manager

• Responsible for developing and executing strategies that provide the sales organization with the information, content, expertise, and tools to help salespeople sell more effectively
• Optimizes buyer interactions to build pipelines, relationships, and opportunities, and improve communication
• Requires knowledge and proficiencies in buyer behavior and go to market process to create continuous training opportunities through various methods
• Create and deliver content, information, and tools to prepare sellers to deliver on company business goals including building client relationships, identifying client need, how company products and services can meet client need and capturing opportunities within their accounts
• Uses sales metrics to identify and quantify effective sales strategies
• Continually evaluates and deploys new and improved deployment methods
• Interacts and works closely with other departments, such as but not limited to Sales, Marketing, & Global Comms & Corp Marketing to ensure adequate support to the sales and marketing functions

Director, Sales Enablement – ENT

• Responsible for developing and executing strategies that provide the sales organization with the information, content, expertise, and tools to help salespeople sell more effectively.
• Optimizes buyer interactions to build pipelines, relationships, and opportunities, and improve communication.
• Requires knowledge and proficiencies in buyer behavior and go to market process to create continuous training opportunities through various methods.
• Create and deliver content, information, and tools to prepare sellers to deliver on company business goals including building client relationships, identifying client need, how company products and services can meet client need and capturing opportunities within their accounts.
• Uses sales metrics to identify and quantify effective sales strategies.
• Continually evaluates and deploys new and improved deployment methods.
• Interacts and works closely with other departments, such as but not limited to Sales, Marketing, & Global Comms & Corp Marketing to ensure adequate support to the sales and marketing functions.

Director, Sales Enablement

• Act as a trusted enablement and coordination partner to Sales
• Enable sales teams to understand pricing structures, financial impacts, and deal trade-offs
• Translate complex pricing, financial, and operational analyses into clear, actionable insights
• Support pricing strategy execution and contract development
• Own and maintain accurate sales pipelines for commercial and government segments
• Monitor pipeline health, deal progression, and forecast accuracy
• Analyze deal economics, margin impact, and pricing scenarios
• Design and continuously improve scalable sales enablement and deal support processes
• Develop and maintain analytical models, dashboards, and reports

• Support the end-to-end Request for Proposal (RFP) process
• Analyze market trends and sales performance to identify growth opportunities
• Develop and maintain dashboards and reports to track KPIs and sales metrics
• Identify inefficiencies in the sales process and implement improvements
• Administer and optimize CRM systems (e.g., Salesforce) and related tools
• Facilitate sales forecasting processes and ensure accuracy
• Work closely with marketing, finance, and customer success teams
• Support onboarding and training of sales team members on tools and processes

• Support core sales platforms such as Salesforce, Gong, Salesloft, and internal tools to maintain system health, user support, and reliable day-to-day operations.
• Manage key workflows including user provisioning, permissions, territory support, troubleshooting, and basic system governance.
• Lead and support cross-functional initiatives that improve seller workflows, tooling adoption, process efficiency, and operational scale.
• Gather business requirements, map processes, identify gaps, and translate needs into scalable system and workflow improvements.
• Coordinate project timelines, dependencies, stakeholder communication, testing, release readiness, and rollout execution for tooling and process changes.
• Monitor data flows and system behavior to identify issues that affect activity capture, reporting accuracy, KPI integrity, and frontline execution.
• Define and track success metrics tied to adoption, productivity, operational health, and reporting accuracy, and use insights to recommend improvements.
• Build and maintain documentation for system configurations, processes, playbooks, support models, and operating standards.

Sales Systems Manager, Rentals

• Lead sales analysis and intelligence efforts, delivering actionable insights and recommendations on performance against KPIs and business objectives.
• Drive strong pipeline management and a disciplined forecasting cadence that incorporates both leading and lagging indicators.
• Conduct deep analysis of sales metrics to uncover performance and productivity trends.
• Provide essential reporting, analytics, and business intelligence to support strategic and operational initiatives.
• Collaborate with Segment and Regional Sales VPs, Global Sales Operations, and Finance to ensure complete and accurate delivery of all sales planning components.
• Equip Sales Leadership with insights and recommendations that accelerate new business growth, support retention and expansion, and strengthen revenue realization.
• Independently manage, optimize, and execute end‑to‑end sales operations projects.
• Offer expert guidance and ensure effective adoption and usage of sales tools and systems.
• Proactively assess sales performance and productivity metrics to identify opportunities for growth and potential areas of risk; oversee data‑integrity initiatives and ensure compliance.
• Establish and maintain best‑in‑class sales operating rhythms and cadences.
• Champion process improvements and operational efficiencies across the sales organization.
• Contribute to cross‑team initiatives that enhance overall sales operations effectiveness.

Sales Operations Manager, Sales Business Partner

• Own end-to-end management of the sales forecasting process including data analysis and recommendations to sales leadership
• Build and maintain dashboards and reports in Salesforce and other Business Intelligence (BI) tools
• Analyze sales performance metrics, pipeline health and forecast accuracy
• Integrates operational insights from multiple domains to advise leadership
• Support Annual Planning including territory design and quota setting for a Division of the Splunk Americas sales organization
• Establish strong operating cadence to drive consistency and predictability throughout the sales organization
• Streamline the end-to-end sales process to eliminate bottlenecks and increase productivity using AI, automation, Salesforce and reporting systems
• act as a trusted advisor to sales leaders on GTM Strategy and decisions including sales coverage, capacity, plays and tactics across all teams in Splunk
• Work closely with sales, marketing, finance, and customer success teams to ensure alignment on strategy, messaging and go-to-market initiatives

Sales Operations Manager – Splunk

• Track, analyze, and interpret key sales metrics such as conversion rates, revenue, pipeline health, close rates, and attachment rates
• Identify trends, performance gaps, and opportunities for improvement
• Build, maintain, and enhance dashboards and performance reporting
• Deliver clear, actionable insights to sales leadership to drive informed decisions
• Partner with leadership to execute sales strategies and performance initiatives
• Support the rollout of campaigns, promotions, and product launches
• Evaluate and improve sales processes and workflows to increase efficiency
• Ensure incentives align with business priorities such as revenue growth

Sales Performance Manager

• Design and own a structured 30/60/90 onboarding program for new sales reps and account managers
• Build clear milestones, certifications, and ramp tracking that give managers visibility into new hire progress
• Establish a consistent framework for how RevTrak runs discovery, demos, and qualification across the team
• Build playbooks for key selling scenarios: competitive objections, multi-stakeholder deals, and district finance buyer conversations
• Partner with sales leadership to ensure methodology is coached and reinforced, not just documented
• Build the scaffolding that makes managers better coaches — call scorecards, structured 1:1 frameworks, and call review cadences
• Develop onboarding, expansion, and renewal playbooks for our five account managers
• Ensure CS has the skills and materials to drive retention conversations and identify expansion opportunities early
• Act as the traffic controller for existing sales and marketing content — ensuring reps can find and use what already exists, and partnering with Product Marketing to develop net-new materials where gaps exist
• Build a reliable field feedback loop that surfaces what’s working and what’s breaking back to Product Marketing and product

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