Sales Development Rep

• Execute high-volume outbound prospecting efforts through phone calls, email, SMS, and other communication channels to generate qualified homeowner opportunities.
• Manage and maintain outbound cadences within platforms such as Salesloft, Salesforce, and other sales engagement tools.
• Identify and engage homeowners through multiple lead sources including marketing-generated leads, nurture campaigns, site re-engagements, referrals, and change-of-ownership opportunities.
• Qualify prospects based on homeowner goals, property fit, market alignment, and readiness to engage with local sales teams.
• Accurately document all outreach activity, lead status updates, call notes, and opportunity progression within CRM systems.
• Collaborate with marketing and sales leadership to provide feedback on lead quality, campaign performance, and outbound strategy effectiveness.
• Maintain SLA expectations for speed-to-lead and outbound follow-up standards to maximize conversion opportunities.
• Consistently meet or exceed activity and performance metrics including outbound calls, conversations, qualified opportunities created, and appointment-setting goals.
• Participate in ongoing sales training, call coaching, and team development initiatives to improve communication skills and sales effectiveness.
• Collaborate with cross-functional teams and stakeholders to align departmental goals with broader organizational strategy.
• Support continuous improvement initiatives by identifying process gaps, workflow inefficiencies, and opportunities to improve outbound conversion performance.
• Contribute to a collaborative work environment that promotes open communication, innovation, and employee engagement.
• Other duties as assigned because every day is different in sales and hospitality!

Sales Development Representative

• Manage qualified franchise candidates through the entire sales process from discovery through funding
• Build strong relationships with prospective franchise owners and their advisors
• Conduct discovery calls, franchise presentations, webinars, and validation discussions
• Educate candidates on the franchise model, investment opportunity, and ownership journey
• Maintain accurate records and pipeline management within the CRM
• Collaborate with marketing to improve lead conversion and candidate engagement
• Track key performance metrics and consistently achieve sales goals
• Attend franchise conferences, networking events, and recruitment initiatives as needed
• Support candidates throughout onboarding to ensure a successful transition into ownership

Franchise Sales Development Manager

• Create the first stage relationships with prospects at school districts
• Educate prospects on HopSkipDrive’s service
• Schedule meetings for prospects to speak with Account Executives
• Research and evaluate prospective leads
• Establish a rapport with potential prospects
• Use a consultative sales approach during outreach
• Cold call and email identified leads
• Use Salesforce CRM to manage sales funnel
• Meet or exceed SDR quotas
• Qualify leads that express interest in HSD’s service
• Meet or exceed assigned monthly and quarterly goals

• Identify and qualify new sales opportunities through inbound lead follow-up and proactive outbound prospecting.
• Research prospective clients, identify key players, and generate interest.
• Collaborate closely with the Sales team to develop and implement lead strategies and plans.
• Schedule and conduct online product demonstrations and webinars.
• Work with channel and distribution partners to leverage leads and build pipeline and awareness.

Sales Development Representative, Spanish Speaking

• Identify and prospect for new customers by leveraging high volume and high velocity outbound prospecting tactics
• Set up quality meetings, effectively manage a pipeline, and nurture relationships.
• Develop creative and customized outreach strategies to prospect for potential customers.
• Maintain accurate and detailed records of all sales activities and customer interactions within our CRM system.

• Research and identify potential clients and key decision-makers within target industries and accounts in the North American market.
• Conduct outbound prospecting activities, including cold calling, email outreach, and social selling, to generate interest and qualify leads.
• Engage with prospects to understand their business needs, challenges, and objectives, and effectively communicate the value proposition of our products/services.
• Collaborate closely with the sales team to develop and execute strategic outreach campaigns and follow-up strategies to drive engagement and conversion.
• Maintain accurate and up-to-date records of all prospect interactions and activities in the CRM system.
• Work closely with marketing to provide feedback on lead quality and campaign effectiveness, and leverage marketing materials to support outreach efforts.
• Meet and exceed monthly/quarterly targets for qualified meetings and pipeline generation.

• Work hand in hand with the Director of Alliances & Sales Development
• Responsible for recognizable and measurable growth of business
• Grow new client acquisition targets
• Grow Sales funnel through high-quality leads and appointments for the Account Executives
• Growth of attendance / registrations for events
• Assist in maintaining and expanding leads through partnership with Microsoft and other primary vendors
• Handle various cold calling and Marketing email campaigns driving new client acquisition
• Actively maintain all campaign and lead information in the CRM database

• Partner with assigned AEs to execute targeted outbound messaging and sales strategies that generate net new meetings and pipeline
• Generate leads and build relationships by engaging warm prospects and identifying new opportunities
• Manage and maintain a pipeline of interested prospects, partnering with AEs to drive next steps
• Close inbound leads from the website focused on purchasing a defined number of Business licenses
• Use CRM tools to track activity, measure performance, and manage your pipeline effectively
• Collaborate with sales and marketing teams to refine outreach strategies and increase opportunity generation
• Consistently meet or exceed assigned metrics and quotas, with flexibility in how you achieve results
• Attend industry events, conferences, and webinars to network and source new leads
• Stay current on product offerings and industry trends to effectively engage prospects
• Perform other related duties as needed

• Respond to and qualify inbound inquiries to determine customer needs and potential sales opportunities
• Schedule and conduct introductory and discovery discussions with prospective customers (resellers, distributors, and end users)
• Provide accurate information regarding company products, services, and capabilities
• Assist senior sales personnel with opportunity development, proposals, and follow‑up activities
• Maintain accurate and timely documentation of all sales activities within the company’s CRM system
• Support the preparation of quotes, sales materials, processing of orders and related documentation
• Participate in product training and maintain current knowledge of hardware offerings and industry trends
• Adhere to all company policies, procedures, and compliance requirements

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Sales Development Representative

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Sales Development Representative, Spanish Speaking

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Sales Development Representative