Risk

• Leads the development of and the conduction of compliance reviews and provides oversight of legal entities, business units, and processes
• Maintains documentation and reports to management regarding compliance and potential issues
• Provides requested information to regulatory agencies and monitors compliance with applicable laws and regulations
• Serves as senior subject-matter expert in providing guidance to first line, second line, and enterprise support units on the effective execution of operational risk management framework including risk and control self-assessments, new initiative risk assessments, operational risk/loss events, scenario analysis, emerging risk identification, and front line risk assessments
• Manages several compliance processes, comparing current process with identified process and policy
• Reports to management and provides recommendations for error prevention
• Leads the monitoring, evaluation, remediation of operations risk/loss events including root cause analysis and process improvement recommendations
• Analyzes new business initiatives and projects and manages risk-related changes
• Coordinates business continuity plans and conducts annual training and business impact analysis testing
• Conducts quality control audits, working with business line operations departments
• Serves as liaison to internal and external auditors and Regions Data Foundation
• Works with business unit to understand business, drivers, concerns, future plans, and offer support to mitigate risk
• Conducts presentations and workshop sessions on risk identification and mitigation
• Ensures continuous improvement in operating procedures to avoid risks
• Ensures compliance with vendor risk management policy and regulations, reviewing and analyzing contracts, agreements, and statements of work
• May maintain business unit Responsible, Accountable, Consulted, and Informed (RACI) chart

Digital Risk & Controls Leader

• Provides enterprise-wide leadership, governance, and oversight of the End User Computing (EUC) Risk Oversight Program.
• Responsible for the EUC risk governance framework, quality assurance activities, training, and reporting that support effective risk management and adherence to enterprise requirements.
• Leads a team and partners across lines of defense to promote accountability, reinforce program expectations, and drive proactive risk management practices.
• Own, maintain and educate teammates on the enterprise EUC risk governance framework, ensuring alignment with enterprise risk management requirements.
• Provide strategic leadership and oversight of the EUC Risk Oversight.
• Oversee Classification and Risk Tiering of candidate EUCs in partnership with Model Risk Oversight.
• Maintain ownership of the EUC inventory, including approvals of new entries, maintenance and retirements within the system of record.
• Lead EUC Quality Assurance and validation activities, including oversight of QA scope, scheduling, work quality, and adherence to established standards.
• Approve QA outcomes, including the identification, issuance, and escalation of EUC Issues and Sub‑Issues in accordance with enterprise issue management policies.
• Evaluate EUC Issues and Sub‑Issues on an ongoing and quarterly basis to determine severity, thematic trends, and escalation requirements.
• Track and monitor EUC Issues and Sub‑Issues through remediation and closure, including input on remediation timelines when appropriate.
• Serve as steward of the EUC risk platform, ensuring data accuracy, completeness, and consistency across reporting and governance activities.
• Develop and deliver EUC risk reporting, and program performance metrics to senior management and risk committees on a recurring basis.
• Provide effective challenge and support to first‑line stakeholders across EUC identification, development, use, and control design.
• Partner with Operational Risk, Internal Audit, Technology, and other second‑line teams to support audits, exams, and independent reviews of the EUC program and other Business Units with EUC requests.
• Promote EUC risk awareness through training, guidance, and best‑practice education for EUC owners, developers, users, and risk partners.
• Oversee, train, coach and develop EUC Risk Oversight teammates in both role and career development.
• Develop, deliver and monitor team and program goals throughout the year.
• Oversee offshore team of professionals to execute and support EUC Risk Oversight activities.
• Monitor compliance with other enterprise requirements as required for the EUC Risk Oversight team.

Director of EUC Risk Oversight

• Activate validated data and workforce-related risks into structured remediation or formal acceptance pathways, ensuring rigor in data governance, data quality, entitlements, and workforce control remediation plans.
• Serves as the control-layer function for risk activation across data lifecycle controls and workforce management-related processes, validating evidence, enforcing assurance gates, and maintaining clear residual risk posture.
• Convert validated data and workforce risks into proper remediation, compensating control, or acceptance routes ensuring response pathways align to data governance, data quality, access/entitlement, or workforce control gaps.

Risk Response Activation – Assurance Lead

• Identify, assess, and document IAM and Insider Threat risks, evaluate control effectiveness, and proactively address emerging threats and vulnerabilities.
• Continuously evaluate emerging security threats impacting Identity and Access Management (IAM) and Insider Threat programs, proactively recommending mitigations and enhancements to existing security controls.
• Drive efforts around Issues Management and Remediation in line with the Technology Risk Management program.
• Partner with and advise key stakeholders across technology, business, and risk partners to identify, assess, respond, and monitor key risks to keep AT&T and our customers safe and resilient.
• Support Tech Risk teams responsible for risk monitoring, periodic controls testing, evidence collection, remediation, and audit readiness efforts.

IAM & Insider Threat Risk Principal

• Support in collecting, processing and organizing data and developing reports, summaries, and presentations
• Provide administrative support, including support with organizing meetings and preparing and distributing agendas and documents for various internal meetings and follow-up with action items
• Support with drafting miscellaneous documents such as briefs for engaging external counsel and support with managing billing and invoicing for legal services
• Develop and manage playbooks and trackers such as legal spend tracker and licensing tracker
• Support with legal documents (document conversion, unlock/edit protected files, format documents, generate redline comparisons, incorporate edits, produce final execution ready, and initiate final contracts for signature via DocuSign or other electronic signature platforms)
• Proactively identify opportunities for process improvement and efficiency gains in data collection, processing, and presentation development
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable

Senior Coordinator – Risk Management

• Implement and support the Global Third Party Risk Management (TPRM) framework across North America, ensuring alignment with enterprise policies, standards, tools, and reporting requirements
• Oversee third-party governance activities across the full lifecycle, including onboarding, due diligence, ongoing reviews, renewals, and terminations
• Monitor regional third-party compliance with internal policies, governance standards, and applicable regulatory requirements, escalating operational, compliance, contractual, or vendor risks as needed
• Maintain governance trackers, dashboards, and reporting to provide visibility into the regional third-party portfolio, risk status, compliance obligations, and key milestones
• Partner with business owners, contract owners, and cross-functional teams including Legal, Compliance, Risk, Finance, Procurement, IT, and Operations to ensure timely documentation, performance monitoring, and issue resolution
• Identify process improvement opportunities, strengthen controls and documentation, and support training, audit, regulatory, and stakeholder communication activities related to third-party oversight

Third Party Risk Management Lead

• Performing analytical requests, reporting and analysis, and assisting with modeling activities to help manage risk and minimize credit and operating losses.
• Overseeing portfolio trends, developing data sets or queries to extract data, and supporting the production of internal and external reporting needs.
• Effectively driving information and insights which have significantly impact regulatory, financial accountability, and directly impact to business policies and goals.
• Develops and executes reporting to allow risk and business partners to effectively identify and manage risk in an effective manner.
• Identifies trends and manages the data design, portfolio trends, loss trends, and portfolio dynamics to ensure alignment with business strategies.
• Participates in various product strategic initiatives affecting multiple risk functions and lines of business to ensure company goals are met.
• Facilitates the development of database production processes and performance reports for senior management, using data mining and other advanced analytical techniques to aggregate data.
• Responds to complex ad-hoc requests for information from both internal and external parties.
• Coordinates cross-functional efforts to remediate data quality issues.
• Manages the outputs of controls and investigates alerts from the control checks.
• Develop, maintain, and enhance operational reporting, dashboards, and analytics that support Financial Crimes Investigations forecasting, capacity planning, workforce planning, and performance management activities.
• Perform data analysis to identify operational trends, volume drivers, productivity impacts, staffing risks, and other factors influencing forecast and capacity planning outcomes.
• Support forecasting and workforce planning activities by validating inputs, executing scenario analyses, interpreting results, and preparing materials used in management decision-making.
• Build management reports, presentations, and ad hoc analyses for business partners, forecasting teams, and senior leadership.
• Partner with business, operations, forecasting, technology, and risk stakeholders to translate business requirements into reporting and analytical solutions.
• Create executive-level dashboards and visualizations using Tableau and develop automated analytical workflows using Alteryx to improve reporting efficiency and business insights.
• Perform statistical analysis to evaluate trends, relationships, forecast performance, operational drivers, and other key business metrics.
• Ensure the accuracy, integrity, and consistency of reporting through data validation, reconciliation, quality control reviews, and adherence to established governance processes.
• Support change management and documentation for reporting assets, analytical processes, forecasting methodologies, and reporting controls.
• Identify and implement process improvements that enhance reporting efficiency, strengthen analytical capabilities, and improve forecasting and capacity planning effectiveness.
• Prepare, distribute, and consolidate recurring weekly, monthly, and quarterly reporting packages supporting operational performance and workforce planning activities.
• Communicate analytical findings, risks, opportunities, and recommendations to stakeholders and senior management through presentations and executive-ready reporting.

Risk Analysis Specialist III

• Drive the evolution of AT&T's Technology Third Party Risk Management program, including processes to identify, assess, mitigate, monitor, and report technology third-party risks
• Advise on the design and enhancement of foundational TPRM capabilities, including policies and standards, third-party inventory, risk tiering, due diligence, onboarding, monitoring, and termination activities
• Evaluate program maturity and lead improvement initiatives across governance, processes, controls, technology enablement, and data management capabilities
• Partner with stakeholders across Supply Chain, Enterprise Risk Management, Compliance, Technology, and Legal to advance strategic program objectives and strengthen risk management practices
• Develop executive-level risk assessments, point-of-view documents, and escalation materials related to critical third parties, emerging risks, and program gaps
• Serve as a trusted advisor to business units on emerging third-party risk topics, regulatory developments, and industry best practices

Tech Risk – Third Party Risk Management

• Execute certification activities for Assurance Digital products and platforms under established standards and guidance.
• Prepare certification artifacts, including procedures performed, evidence collection, conclusions, and draft release recommendations.
• Support pre-release readiness and post-release follow-up activities.
• Support risk assessments for new products, enhancements, and material changes, including documenting risks and proposed mitigations.
• Track risk treatment actions and remediation items through completion, escalating issues as needed.
• Produce and maintain required documentation and evidence in accordance with defined templates and minimum standards.
• Perform quality checks on evidence and certification materials to ensure completeness, accuracy, and inspection readiness.
• Maintain certification records, findings logs, and evidence repositories.
• Partner with product, engineering, and delivery teams to gather inputs, clarify requirements, and support compliance activities.
• Serve as a day-to-day Risk & Compliance contact for assigned initiatives, escalating complex issues to Associate Directors or Directors.
• Support compliance governance forums through preparation of materials, status reporting, action tracking, and follow-ups.
• Assist with audit, inspection, peer review, and internal oversight requests.

Manager, Risk and Compliance

• Develop plans and manage activities in support of Risk Adjustment and Quality/HEDIS
• Direct daily activities of direct reports supporting Risk Adjustment Coding and Quality/HEDIS
• Assess viability of current direction/projects/operations and recommend strategies
• Implement strategic and tactical improvements to Risk Adjustment Coding and Quality/HEDIS processes
• Manage information to ensure accurate and efficient projects

Supervisor, Strategic Risk Adjustment and Quality

• Drives critical elements of the design, development, implementation, and oversight of one or more assigned ERM Programs
• Supports and facilitates assigned ERM Programs policy and procedure documentation, training, communication and oversight activities across the enterprise
• Executes key components of the design and delivery of Quality Assurance related to assigned ERM Programs, including the testing strategy, outputs, and reporting
• Coordinates with and supports Business Unit Risk Managers, Business Unit Chief Risk Officers and Risk Program Owners
• Provides thought leadership, subject matter expertise and indirect leadership within the broader ERM organization
• Supports critical components of assigned ERM Programs presentation materials for key internal stakeholders and external regulators
• Communicates regularly and escalates risks associated with execution of ERM Programs

Enterprise Risk Management Officer

• Consult control owners and leaders about the risk profile of their portfolios of processes and applications
• Serve as a trusted risk advisor to aligned Technology leaders
• Identify and address risks before they impact objectives
• Oversee and enable the aligned Technology team’s compliance with existing and new requirements
• Evaluate and consult on the risks associated with strategic priorities or major programs and projects
• Provide actionable information to help prioritize risk-mitigation actions across the portfolio of platforms/applications managed by the leader
• Design and enhance effective control environments for technology products and services
• Simplify the existing control environment using process/control re-engineering and automation
• Respond to unexpected events and findings

Cloud Technology Risk Manager

• Conduct quality assurance audits of medical records and ICD-9/10 diagnosis codes
• Perform varied activities and moderately complex administrative/operational/customer support assignments
• Ensure coding is accurate and properly supported by clinical documentation within the health record
• Follow state and federal regulations as well as internal policies and guidelines
• Participate in provider education programs on coding compliance

Risk Adjustment Representative

• Leveraging advanced analytics techniques to extract insights from large datasets and drive data-driven decision-making
• Utilizing skills in data manipulation, visualization, and statistical modeling to support clients in solving complex business problems
• Building meaningful client connections and managing relationships to anticipate and address client needs
• Navigating complex situations to grow personal brand and deepen technical skills
• Developing and implementing data validation processes to maintain data integrity and security
• Conducting exploratory data analysis to inform insights and recommendations for strategic goals
• Creating dashboards and visualizations using tools like Power BI and Tableau to enhance data presentation
• Collaborating with teams to integrate data-driven insights into client operations and optimize performance

Senior Associate, Data Validation Risk

• Leading data validation and risk management initiatives to support client engagements
• Utilizing advanced analytics techniques to extract insights from complex datasets
• Driving the development and implementation of data-driven strategies to optimize client operations
• Overseeing the integration and manipulation of data using tools like Alteryx and Python
• Guiding teams in the creation of dashboards and visualizations using Power BI and Tableau
• Promoting the use of predictive analytics and statistical modeling to solve business challenges
• Confirming data integrity and security within analytics frameworks
• Mentoring and developing the next generation of leaders in data analysis
• Collaborating with stakeholders to identify and address data quality improvement opportunities
• Cultivating relationships with clients to enhance satisfaction and drive business growth

Data Validation Risk – Director

• Manage a team of modelers for risk management functions.
• Oversee the development of strategic models related to risk.
• Implement quantitative solutions within business practices.
• Collaborate with different departments to ensure effective model use.
• Develop and maintain quantitative risk models, collaborate with internal assurance functions (Model Risk Management and Validation, Internal Audit).
• Present models to committees and communicate with business lines, legal, compliance, and risk committees.
• Remediate internal/external findings on a timely basis.
• Determine when redevelopment or recalibration is needed based on market conditions, regulations, and strategy.
• Perform other duties as assigned.

Quantitative Risk Modeling and Analytics Director

• Drive the strategy for workplace initiatives from concept to execution
• Lead complex procurement events effectively
• Ensure that third-party services and workplace deployments meet Cisco’s high standards for quality, employee experience and innovation
• Assist with the successful management of Vendor relationships and partnerships
• Act as the primary liaison between WPR and internal Cisco stakeholders
• Lead sessions to align with Cisco, and WPR’s strategy
• Utilize data analysis and user feedback interpretation to continuously improve workplace services
• Apply AI-driven sentiment analysis and workplace metrics to curate environments that enhance employee productivity
• Use AI and agentic AI solutions in your day-to-day work
• Identify and deploy smart building technologies and workplace technology support models

Workplace Services Lead

• Partners with Business Units, Risk Management and Internal Audit to develop, promote and enforce standards and best practices to manage data as a corporate asset
• Manages matrixed data steward teams for multiple business units or functional areas to deliver on data management and governance priorities
• Partners with GDO (Group Data Officer) data councils to manage and govern data
• Coaches and guides GDOs and other senior leaders to effectively manage data risks while delivering value
• Responsible for defining, communicating and implementing data management roadmaps for business units and/or major functional areas (like Finance) in partnership with GDOs
• Drives data management automation by directing matrixed teams to design, develop and implement related software solutions
• Prioritizes the various needs and leads data management portion of data product development
• Partners with data scientists to enable data product development through data and/or business domain expertise
• Develops business requirements and leads implementation of technology platforms related to data quality, metadata management, data catalog and integration (like APIs for lineage tracking)
• Assists management in addressing matters like Matters Requiring Attention (MRA) and Regulatory reporting related to the Fed and other external agencies
• Leverages emerging technologies to drive efficiencies, incubate and pilot new data management capabilities and rapidly scale successful pilots
• Participates in the build versus buy decision making process and vendor selection where applicable
• Assists leadership to create success criteria and measurement approach for data management and governance
• Acts as thought and execution leader in the company for data management and governance
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

Data Management and Governance Partner

• Engage in risk management activities within Consumer and Small Business, proactively identifying existing and emerging risks, evaluating the significance of the risks, and providing support in managing acceptance or mitigation of the identified risks
• Lead a team of business governance teammates responsible for executing the responsibilities of various operations and enterprise risk programs in accordance with the program requirements (Ie: Risk control self-assessments, issues management)
• In collaboration with business line leadership, engage in the identifying, assessing, controlling, mitigating, and communicating risks associated with business processes and decisions. Provide oversight and governance of the assigned business unit regarding its control environment in conjunction with GCO requirements
• Maintain oversight of the business Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs)
• Provide risk management support and oversight for change activities (both business and regulatory change)
• Provide oversight and support for open risk, audit, and regulatory issues. Evaluate the root cause, the corrective action plans and work with business partners and GCO advisor team to successfully implement and document remediation
• Support the business and the GCO governance & reporting team for all audit and regulatory exam engagements
• Communicate with business unit’s leadership regarding activities, trends, and events pertaining to risk, regulatory, audit and loan review activities. Promote various risk initiatives and their supporting metrics
• Coach and develop business governance teammates

Business Governance Leader

• Consult control owners and leaders about the risk profile of their portfolios of processes and applications.
• Serve as a trusted risk advisor to aligned Technology and Digital leaders.
• Identify and address risks before they impact objectives.
• Oversee and enable the aligned Technology/Digital team’s compliance with existing and new requirements.
• Evaluate and consult on the risks associated with strategic priorities or major programs and projects.
• Provide actionable information to help prioritize risk-mitigation actions across the portfolio of platforms/applications managed by the leader.
• Design and enhance effective control environments for products and services.
• Simplify the existing control environment using process/control re-engineering and automation.
• Respond to unexpected events and findings.
• Identify, monitor, and report on processes, risks, and controls within risk appetite.
• Influence risk-based outcomes within the group’s portfolios.
• Provide guidance on how to effectively achieve and sustain compliance with regulatory, industry and contractual obligations, as well as information security policies and practices.
• Collaborate to drive strategic outcomes for the good of the overall team.
• Consult on strategic initiatives that are defined by the product area owner; ensure risks are appropriately documented, reported, and escalated.
• Provide advisory and implementation support in the development of management responses to manage associated risk.
• Perform risk assessments to evaluate compliance with existing policies and procedures and to accurately identify risks and drive remediation processes to ensure that compliance and security gaps are addressed.
• Use data analysis to help aligned Program Leaders develop proactive and anticipatory approaches to risk management.
• Support aligned Technology/Digital team in demonstrating evidence of control effectiveness and identify and escalate control gaps in a timely manner.
• Deliver targeted and actionable risk reporting across various leadership levels.
• Serve as a functional liaison between the Business Line and second and third lines of defense.

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