Workplace Services Lead

Cisco

Workplace Services and Governance Lead at Cisco delivering workplace solutions aligned with business goals. Managing vendor relationships and enhancing employee productivity through innovative strategies.

Posted 7/8/2026full-timeRTP • North Carolina • 🇺🇸 United StatesSenior💰 $155,300 - $227,300 per yearWebsite

About the role

Key responsibilities & impact

Drive the strategy for workplace initiatives from concept to execution
Lead complex procurement events effectively
Ensure that third-party services and workplace deployments meet Cisco’s high standards for quality, employee experience and innovation
Assist with the successful management of Vendor relationships and partnerships
Act as the primary liaison between WPR and internal Cisco stakeholders
Lead sessions to align with Cisco, and WPR’s strategy
Utilize data analysis and user feedback interpretation to continuously improve workplace services
Apply AI-driven sentiment analysis and workplace metrics to curate environments that enhance employee productivity
Use AI and agentic AI solutions in your day-to-day work
Identify and deploy smart building technologies and workplace technology support models

Requirements

What you’ll need

Proven experience in Corporate Real Estate (CRE) and Facility Management (FM) operations
Proven expertise in managing large-scale vendor relationships and managing workplace events and services
A good understanding regarding the current market conditions and risks in respect of both CRE and FM Vendors
Experience in dealing with and resolving of contractual or governance related escalations, and disputes
Demonstrated experience working in complex environments involving Procurement, Sales, and the management of integrated workplace solutions
Strong leadership skills with a track record of driving workplace initiatives from initial strategy to successful market launch
Background in managing workplace service deployments; familiarity with workplace transformation is a significant plus
Ability to work effectively in both in-person and virtual environments, with an onsite presence 2-3 days per week

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
Non-exempt employees receive 16 days of paid vacation time
Exempt employees participate in Cisco’s flexible vacation time off program
80 hours of sick time off provided on hire date
Up to 80 hours of unused sick time carried forward from one calendar year to the next
Optional 10 paid days per full calendar year to volunteer

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Procurement ManagementWorkplace Service DeploymentContractual Dispute ResolutionWorkplace TransformationMarket Analysis

Soft Skills

LeadershipCollaborationCommunication