Risk

• Manage and support GlobalLink risk management programs, including product risk assessments, issue and incident management, and ongoing control monitoring.
• Serve as a trusted partner to GlobalLink business teams and second- and third-line stakeholders to establish and maintain an effective control environment, including control inventory management, control effectiveness assessments, issue documentation and remediation, and operational incident oversight.
• Establish, monitor, and report KRIs to relevant governance forums, escalating risks and issues as appropriate.
• Support technology change initiatives by challenging the business on appropriate control design and operating procedures, and ensuring alignment with State Street technology, security, and risk frameworks.
• Lead risk input and challenge into new product approvals, business expansions, and strategic change initiatives to ensure technology, operational and regulatory risks are identified, assessed, and mitigated early in the lifecycle.
• Lead the assessment, implementation, and ongoing adherence to standards, policies, and guidelines prescribed by corporate functions and business partners.
• Coordinate and support regulatory examinations, internal and external audit reviews, and other assurance activities, acting as a key liaison between the business and oversight functions.
• Track and support remediation of findings arising from regulatory, audit, or assurance reviews.
• Develop and deliver risk and control training for the business to promote awareness, accountability, and a strong first-line risk culture.

Markets Business Risk Advisor – Vice President

• Support the development, execution, and continuous improvement of enterprise GxP Quality Risk Management programs and processes across multiple GxP domains (GMP, GCP, GLP, GVP, GDP, etc.).
• Support implementation and continuous improvement of enterprise Quality Risk Management (QRM) frameworks aligned with global regulatory expectations.
• Facilitate risk identification, assessment, mitigation, escalation, and monitoring activities across GxP functions and sites.
• Partner with cross-functional stakeholders to identify emerging compliance and operational risks across the product lifecycle.
• Support development and monitoring of Key Risk Indicators (KRIs), quality metrics, and risk dashboards to enable proactive decision-making.
• Conduct risk trending, signal analysis, and data evaluation to identify systemic issues and opportunities for mitigation.
• Assist with governance and oversight of enterprise risk registers, risk review forums, and escalation pathways.
• Collaborate with Digital and Quality Systems teams to support risk management process integration within Veeva or other quality technology platforms.
• Support inspection readiness activities and provide SME support during internal audits and regulatory inspections related to risk management processes.
• Contribute to development of training materials and risk management capability-building initiatives across the organization.
• Monitor industry trends, regulatory updates, and emerging technologies related to Quality Risk Management and digital quality transformation.
• Support execution and continuous improvement of enterprise GxP Governance and Management Review processes.
• Coordinate governance meetings, governance committee materials, metrics reporting, and follow-up actions.
• Assist in maintaining governance frameworks, charters, roles/responsibilities, and escalation models.
• Support preparation of executive-level governance reports and presentations summarizing quality risks, trends, compliance status, and key decisions.

Senior Specialist, Quality Risk & Governance

• Evaluate health plan performance using advanced analytics to identify trends, gaps, and opportunities across Medicaid populations
• Design and execute complex analyses leveraging medical and pharmacy claims, encounter, provider, and membership data
• Translate analytical findings into clear, actionable insights to drive health plan strategies and decision-making
• Develop and maintain scalable reporting, dashboards, and performance monitoring tools
• Support development of data models, forecasting approaches, and performance measurement frameworks
• Ensure data accuracy, integrity, and governance across reporting and analytical outputs
• Identify and implement process improvements through automation and advanced analytics
• Communicate complex findings effectively to both technical and non-technical stakeholders
• Support compliance with CMS and state Medicaid requirements through accurate, timely reporting and analysis

Senior Informatics Manager, Risk Adjustment Analytics

• Own and steward the end-to-end OtC process design, governance, and performance framework across global and regional business operations.
• Define and maintain global process standards, policies, controls, and decision rights to improve consistency, compliance, and scalability across the OtC landscape.
• Partner across Commercial, Customer Service, Supply Chain, Finance, and Digital/IT teams to improve process handoffs, resolve cross-functional pain points, and strengthen end-to-end accountability.
• Lead process harmonization efforts across core OtC sub-processes, including customer master data, order entry, billing, deductions and disputes, collections, cash application, and reporting.
• Identify process inefficiencies, control gaps, and sources of revenue leakage, and lead initiatives to improve cycle time, data quality, working capital outcomes, and customer experience.
• Establish and monitor process KPIs, control metrics, and service performance measures, using insights to drive prioritization and continuous improvement.
• Partner with system and data teams to define business requirements, support digital enablement, and ensure technology solutions align with process design and governance objectives.
• Lead root cause analysis and resolution of systemic process issues, ensuring sustainable corrective and preventive actions are implemented.
• Support audit readiness, internal controls, and regulatory compliance requirements relevant to the OtC process.
• Facilitate governance forums and stakeholder reviews to align on priorities, risks, roadmap decisions, and performance improvement opportunities.
• Drive change management and adoption activities to embed standardized ways of working and improve process discipline across the organization.
• Provide leadership, coaching, and development for team members and/or matrixed resources supporting OtC process excellence activities.

Senior Manager, Ecosystems Governance

• Serve as the technical product owner for HCC Integrated Risk Management technical solutions, including Risk Assessment and Issue Management, for enabling consistent, compliant execution aligned with the HCC program framework.
• Partner with the Data Enablement & Analytics teams to ensure risk management tool and data models support high-quality data, effective reporting and actionable insights.
• Drive the adoption of reporting designs that prioritize AI compatibility, enabling intuitive, query-based data exploration for end-users.
• Define and evolve data models that enable consistent metrics, transparency, and auditability across HCC programs.
• Establish and maintain fit-for-purpose standards and governance (solution design patterns, environments, access controls, documentation, and support processes).
• Drive continuous improvement initiatives to enhance the efficiency, usability, and effectiveness of risk management processes and tools.

Senior Manager, Integrated Risk Management – TPO

• Develop and execute a comprehensive safety and risk management strategy for all corporate and franchise operations
• Establish safety standards, policies, procedures, and best practices that support operational excellence and risk reduction
• Create and manage company-wide safety scorecards, KPIs, dashboards, and reporting systems
• Lead initiatives designed to reduce workplace injuries, vehicle accidents, cargo claims, and insurance losses
• Foster a culture of accountability, leadership, and safety ownership across all levels of the organization
• Provide executive leadership with regular reporting and recommendations regarding safety trends, risks, and corrective actions
• Serve as the organization's primary authority on regulatory compliance and monitor regulatory changes
• Oversee the company's captive insurance programs and risk management initiatives
• Analyze workers' compensation, auto liability, general liability and cargo claims and implement proactive loss prevention strategies
• Develop and deliver safety certification programs for franchise owners and operational leaders
• Build and lead a high-performing safety and risk management function

Director of Safety and Risk Management

• Perform PURE 360 Risk assessments by evaluating complex and varied property conditions across regions, construction types, and environmental factors
• Analyze and interpret findings to assess loss probability and severity
• Recommend loss prevention strategies by identifying practical solutions
• Communicate assessment results and recommendations clearly
• Serve as a trusted representative of the PURE brand in members’ homes.

Risk Manager – P&C Insurance

• Provides oversight and critical challenge of the identification, assessment, monitoring, mitigation and reporting of all significant risks throughout the business/function
• Prepare, review, and present risk opinions, reports, and presentations for senior leadership
• Collaborate with first line risk teams, technology risk, compliance, model risk, and other second line partners

Operational Risk Senior Advisor – ORM 2nd Line Oversight

• Provides oversight and critical challenge of the identification, assessment, monitoring, mitigation and reporting of all significant risks throughout the business/function.
• Challenge unmitigated risks in accordance with risk framework and assess adequacy and timeliness of remediation.
• Escalate identified gaps appropriately.
• Prepare, review, and present clear, well-supported risk opinions, reports, and presentations for senior leadership addressing the state of the operational risk environment, emerging risks, and key themes.
• Support ORM’s Framework with First Line Risk.
• Monitor execution for alignment with ORM policies and guidance, as well as supervisory expectations.
• Collaborate with first line risk teams, technology risk, compliance, model risk, and other second line partners to drive consistency, transparency, and value-added risk management outcomes.
• Assess issues, control failures, or policy breaches to determine whether root cause has been adequately identified by first line and remediation plans are effective and sustainable.
• Interact with external peers and members of professional organizations to remain aware of changing or emerging risks and proactively bring key information to team for inclusion/consideration in continuous monitoring and/or other oversight activities.

Senior Operational Risk Advisor

• Work with all areas of the firm to map critical service dependencies and document recovery strategies through the BIA process, gathering recovery requirements, and identifying single points of failure
• Support maintenance of Business Continuity and Incident Response Plans through regular reviews and exercises, with a focus on continuous improvement
• Maintain program documentation including incident and exercise reporting, program metrics and reports for a variety of stakeholders
• Develop and maintain BCP standards and templates.
• Participate in Business Continuity and risk forums
• Identify emerging risks (e.g., regulatory changes, natural and man-made risk) and perform risk assessments.
• Administer and maintain the Riskonnect Resilience platform including monitoring platform updates, attending vendor training, and managing the vendor relationship
• Monitor IT incidents and document significant events
• Prepare incident summaries for internal tracking and reporting
• Coordinate security awareness programs via Learning Pool, including onboarding, annual training, and phishing simulations
• Support internal and external audits by collecting evidence, documenting control activities, and maintaining audit artifacts
• Assist with annual program reviews and audit readiness activities
• Respond to client due diligence requests and RFPs, leveraging knowledge bases and SMEs as needed
• Participate in vendor risk assessments, onboarding reviews, and ongoing monitoring of critical vendors

Technology Risk & Continuity Analyst

• Global Head of Alpha & Middle Office Conversions - led complex front-to-back integration programs across multi-region teams and diverse asset classes.
• Enterprise transformation leader with deep expertise in automation, governance, and large-scale client onboarding, delivering innovation and execution excellence across Accounting, Custody, Insurance, AIS platforms, GL/Oracle Financials, Corporate Information Security automation, Basel Risk & Compliance, and the Cloud Technology Stack—bringing strategic perspective, technical depth, and a strong commitment to execution.
• Own global delivery of Back‑office Client Conversion Services, leading multi‑regional teams across Accounting, Custody, Insurance, AIS, and Asset Manager/Asset Owner fund events; drive seamless onboarding and integration across Alpha, Middle Office, Back Office, AIS, and Insurance platforms.
• Ensure delivery discipline, operational readiness, and risk mitigation across large‑scale, multi‑asset conversions - meeting contractual commitments while maintaining service quality, resilience, and compliance.

Global Head of Client Transition, Test Services, Partner & Portfolio Governance, Senior Vice President

• Lead the formulation, organization, and monitoring of interconnected programs to drive strategic goals
• Drive the effectiveness of Remediation and Exam Preparation projects and programs as a trusted partner to leaders in the Global Technology Services organization
• Ensure consistent governance, manage cross-dependencies, and provide clear reports to committees, regulators, and senior management
• Develop and oversee control deadlines, change management processes, and resource allocation
• Measure program performance using OKRs and the latest tools to maximize return on investment
• Foster a culture of risk excellence, proactively manage risks, and turn gap findings into effective remediation plans
• Establish and maintain strong relationships with key stakeholders and third-party vendors

Technology Risk Remediation Governance Manager, Vice President

• Provide leadership, management and strategic direction with a focus on providing an exceptional client service experience, an environment where associates can learn and grow and financial success obtained through growth and sound fiscal decision making
• Translate firm vision and strategy into an actionable business plan, provide specific objectives to be accomplished and monitor progress
• Team with marketing to develop sales and marketing plans, investigate and pursue areas for expansion of services within existing client base while also pursuing new clients, actively participate in proposals
• Coordinate firm resources to ensure the best products and services are provided to clients
• Ensure your team members are provided with meaningful training and development opportunities, are appropriately challenged by increasingly complex work, are presented with timely and thoughtful feedback and are positively recognized for their efforts
• Oversee the profitability of the practice to include effective utilization of personnel, appropriate rates for services provided, timely collection of fees
• Work closely with client executives and management teams to understand their businesses and assist in identifying and managing financial and operational risks within their business systems to ensure technology risks are managed
• Develop in-depth knowledge of clients’ businesses and industries by having direct client interaction while working on multiple aspects of an engagement
• Think independently and strategically about your clients’ business, systems and risks providing recommendations for business and process improvements based upon knowledge gained relative to the client’s operations, processes and business objectives
• Provide strategic business advice to clients by assisting in the implementation of new processes and controls that address key risks
• Assess, manage and optimize business risk across a wide range of areas, including operational audit, enterprise risk management (ERM) and SOX compliance
• Review clients' processes and controls against industry frameworks, identifying gaps in design and execution, and communicating issues and recommendations to clients
• Be responsible for significant new business development, including identifying, sourcing, pursuing, and winning risk advisory opportunities
• Produce comprehensive executive summaries and final reports for delivery to the client, documenting and reviewing engagement work papers in accordance with industry-accepted internal audit methodologies
• Act as a valued business advisor, build relationships and communicate effectively with the client to provide superior client service
• Lead professional and effective presentations to internal and external audiences

Risk Advisory Services Principal

• Lead and oversee IRM programs from strategy and design through execution and continuous improvement
• Drive operational cost reduction by transforming IT controls operating processes and delivery models
• Design and implement scalable IRM operating models leveraging nearshore/offshore resources
• Enhance risk coverage by aligning control structures across multiple regulatory and risk frameworks
• Improve visibility and decision‑making by enabling integrated risk views through GRC platforms, automation, analytics, and AI
• Build, mentor, and manage high‑performing IRM teams at the local, regional, and national level
• Own senior client relationships and serve as a trusted advisor to executive leadership
• Contribute to the execution of the Risk Advisory Services strategy and IRM growth plan
• Further RSM’s brand by serving as a visible spokesperson and thought leader at industry and professional events
• Integrate and model RSM’s core values in all client, people, and practice initiatives

Director – Intelligent Risk Management, Risk Consulting

• Develop and implement methodologies to identify and assess systemic risks across PO&T
• Lead comprehensive synthesis of functional and site risk assessments for PO&T leadership
• Collaborate with cross-functional teams to identify potential risks and vulnerabilities
• Ensure progress on implementation of risk mitigation strategies and action plans
• Monitor the effectiveness of risk mitigation efforts and recommend adjustments
• Integrate risk management practices into manufacturing and supply chain planning
• Develop strategies for supply chain continuity and resilience
• Organize periodic business continuity simulations and lead crisis response efforts
• Prepare and present risk management reports to the PO&T leadership team

PO&T Risk Management Lead

• Develop and commercialize a service model for Risk & Performance Ready Data which is interoperable with 3rd party risk vendors, 3rd party OMS providers, 3rd party IBOR providers, and the Alpha Platform
• Develop and implement the client servicing model working closely with Alpha Product and Global Delivery
• Develop an operating and servicing model to integrate the Alpha platform with risk, performance and analytics – across Axioma/Factset/MSCI/BBG Port and Alpha products such as CR Analytics and Opturo.
• Engage directly with Alpha solutioning teams and clients to solution and implement the operational control framework
• Work with Alpha sales & Commercial team to create client awareness and generate revenues
• Oversee the day – to – day operations of the client servicing teams to ensure client SLA & KPI’s are met
• Continually assess and contribute to produce enhancements, software quality and other improvements that could be implemented to improve how the support team monitor and triage issues

VP, Risk & Performance Ready Data

• Develop the Quality Narrative (or equivalent) at a study and/or ASSET and TA level, to document the end-to-end risk-based quality management for CtQ data, processes and vendors demonstrating effective risk and issue management.
• Provide quality and compliance consultation to clinical trials teams throughout study lifecycle and establish a feedback loop to ensure mitigation strategies are adjusted when new or unanticipated issues arise once the trial has begun.
• As part of the upstream protocol authoring process, partner with Drug Development to embed Quality by Design principles and help identify study specific critical to quality (CtQ) data, processes and vendors and ensure adequate risk mitigation strategies have been implemented.
• During trial conduct, provide feedback on risks to study specific critical to quality factors and ensure mitigation strategies are adjusted when new or unanticipated issues arise once the trial has begun.
• Conduct spot checks to ensure risk mitigation strategies are accurately translated into operational plans.
• Assist the business in defining and establishing Acceptable Ranges/QTL and KRIs for CtQ data.
• Provide regulatory intelligence on current and upcoming regulations to ensure we remain compliant with all applicable requirements.
• Support the monitoring and evaluation of CtQ factors throughout the study lifecycle and adapt Quality plans accordingly.
• Provide R&D Quality expertise, critical thinking, deliver training and share best practices and lessons learned into future trials.

Associate Director, Quality Risk Management

• Perform PURE 360 Risk assessments by evaluating complex and varied property conditions across regions, construction types, and environmental factors, assessing risk exposure.
• Analyze and interpret findings to assess loss probability and severity, using professional judgment to determine appropriate recommendations.
• Recommend loss prevention strategies by identifying practical solutions and prioritizing actions based on risk impact.
• Communicate assessment results and recommendations clearly, including the rationale behind decisions and potential risk implications.
• Partner with Underwriting and internal stakeholders to provide insight that supports risk selection and business decisions.
• Operate independently in the field with flexibility in approach and execution, adapting methods based on property-specific conditions.
• Serve as a trusted representative of the PURE brand in members’ homes, building credibility through thoughtful, knowledgeable engagement while bringing humility, professionalism, and genuine care to every interaction – delivering a service experience that reflects our commitment to excellence.

Risk Manager

• The Information Architecture Governance Advisor owns the design and implementation of an enterprise information model.
• Establishes and carries out enterprise data and information architecture policies, standards, and processes according to guidelines.
• Is responsible for structuring, organizing, and communicating information in a way that makes it easy for business users to find, navigate, and understand.
• Champions and facilitates the review of data-related changes across the organization.
• Works with business partners and Information Technology (IT) partners to drive consensus around how data should be structured.
• Define criteria and controls for an authoritative data source (ADS)
• Lead the design and implementation of information modeling practices for the enterprise
• Define data and information architecture related standards and guidelines
• Coordinate and facilitate the review of data-related changes from an enterprise perspective
• Organize data within domains and sub-domains to enhance the ability to find, govern, and utilize data across the enterprise
• Enhance the company’s data governance platform to include data and information architecture components, definitions, and relationships
• Support enterprise data strategy and data governance programs by providing a structured approach to architectural decision-making, ensuring changes are evaluated based on their impact across the enterprise
• Identify and mitigate risks associated with architectural decisions and implementations
• Establish guidelines and standards to minimize risks while ensuring compliance with regulations and policies
• Act as liaison between business and IT to translate business data requirements into logical data architecture design
• Engage in the development of policies, standards and procedures and coordinate with stakeholders through the approval process
• Ensure compliance with established standards for development and management of data
• Ensure compliance to data-related regulatory rules
• Perform regular peer review of information models used across the enterprise

Information Architecture Governance Advisor

• Lead and supervise a team of Project Controls Analysts and Specialists
• Support and oversee the risk management and EVM processes and initiatives
• Develop and provide procedures, processes, practices, tools, dashboards, reports and systems
• Facilitate the production of a variety of complex reports and analyses in support of Eversource’s project initiation, planning, execution, control, compliance and close-out initiatives.
• Ensure compliance of the Risk Registers being maintained in the system of record
• Implement risk management and EVM tools and provide training sessions and ongoing guidance to project team members

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