QA Engineer

• Performs functions associated with quality assurance operations, including inspection, auditing, documentation, troubleshooting, preparing products for launch, calibration tasks and carrying out quality assurance procedures related to production
• Use programs to collect and evaluate data used to assess and document results of quality assurance and control processes
• Performs in-process and final inspection of materials, parts, assemblies and finished goods to maintain a quality product in accordance with FuelCell Energy specifications, and ISO9001 standards
• Accurately uses all standard measuring tools such as eye loupes, pin gauges, micrometers, calipers, height gauge, profilometer, and coordinate measuring machines
• Performs inspections, product and process audits in a manufacturing environment
• Monitors critical equipment and instrumentation
• Determines and assists in developing methods and procedures for quality assurance and control
• Identifies and communicates quality issues and offers ideas for improvement
• Drafts procedures, work instructions, test methods, training plans, checklists and assists with validating or troubleshooting testing methods
• Consults with Manufacturing and/or Engineering on quality issues
• Communicates audit, inspection, and nonconformance issues via email and/or reports
• Schedules and facilitates MRB (Material Review Board) and other meetings
• Participates in root cause investigations and corrective actions
• Provides training and support to manufacturing associates
• Maintenance of Calibration system, tools, gages, fixtures
• Scheduling CMM Service and Calibration
• Attend PCN Meetings & up-load information for manufacturing trials
• Log NCR Cases and follow-up as required
• Supports receiving & inspection department – inspections, document up-load to Master Control
• Participates in Stack, Module, Vessel, Final and sub-assembly components shop inspections
• Other tasks as assigned

Quality Assurance Inspector – Manufacturing

• Assessing specifications and requirements for consistency and accuracy.
• Creating and maintaining test suites to provide full coverage of component logic paths and calculations, ensuring software implementations meet design/logic specifications.
• Executing test cases (both manual and automated), analyze testcase execution to identify abnormalities and report defects.
• Designing, developing, and maintaining tools for generating tests, running tests, and comparing and analyzing results, always with automation in mind.
• Delivering test suites to clients on-schedule while ensuring the highest degree of accuracy.
• Participating in "Agile" team planning sessions to identify dependency chain and task breakdown, providing estimates and outline test approach.
• Supporting clients by investigating and addressing concerns, providing tests and collaborating when necessary.

Software Quality Engineer/Analyst

• Collaborate with Product Owners
• Be actively involved in the day-to-day operations, troubleshooting, and optimizing processes
• Perform rigorous functional, regression, integration, and end-to-end testing across various ERP modules (e.g., Supply Chain, Finance, Inventory Management, Procurement, Order Management)
• Coordinate and facilitate UAT sessions with operational end-users, providing guidance, documentation, and support to ensure thorough validation
• Identify, document, and track software defects and system bottlenecks using tools like [Jira / Confluence]
• Process Mapping & Validation: Analyze current operational workflows to ensure the ERP software accurately supports and optimizes business processes
• Validate data migration and integration between the ERP system and peripheral operational tools or third-party applications.

ERP Operations Test Analyst

• Lead and conduct quality system, process, and product audits; update digital audit system and issue corrective actions as required.
• Actively work within the SAP system to process/close out quality notifications (QN), research component/module history and identify service master activity.
• Manage supplier quality issues through monitoring/escalation processes, escape management and processing of supplier submission of non-conforming material.
• Facilitate investigations to determine root cause and corrective actions while preventing future recurrence.
• Generate and modify applicable quality-controlled documentation to ensure processes and requirements are clearly defined.

ME Supplier Quality Assurance – CT Region

• The TQE supports Supply Chain’s Global Transitions team as a Quality leader for Global Transitions hardware from contract review phase to First Article Inspection approval
• TQE works with quality entities and suppliers to identify and proactively mitigate quality risk emphasizing product, AS13100, PPAP, APQP and PWA 79345 requirements
• Mitigate risk proactively during using AS9145 tools as PFMEA, PFD, PCP, MSA and KPC Management
• Provide or help facilitate training to suppliers on P&W quality systems and requirements
• Review supplier compliance with applicable purchase orders / scheduling agreements, engineering drawings, specifications, and procedures
• The TQE drives robust RCCA from the transitions supplier when nonconformances and noncompliances occur to support a healthy quality signature and production readiness

Transitions Quality Engineer

• Design, develop, execute, and maintain comprehensive test strategies and test plans across Salesforce Government Cloud, Service Cloud, and Experience Cloud implementations.
• Perform functional, regression, integration, system, UAT, and end-to-end testing across complex Salesforce solutions and integrations.
• Validate Salesforce configurations, Flows, Lightning components, Apex functionality, APIs, security models, and custom platform enhancements.
• Collaborate with business analysts, developers, architects, and project teams to understand requirements, acceptance criteria, and business processes.
• Develop and maintain automated testing frameworks and regression suites utilizing Copado and related Salesforce testing tools.
• Participate in Agile ceremonies including sprint planning, backlog grooming, daily standups, retrospectives, and release readiness activities.
• Identify, document, prioritize, and track defects through resolution while partnering closely with development teams on root cause analysis and remediation.
• Validate data integrity, migration accuracy, and platform behavior across environments and deployments.
• Ensure Salesforce solutions comply with security, governance, accessibility, and regulatory requirements within Government Cloud environments.
• Support CI/CD deployment validation, release management activities, and production readiness testing.
• Execute API and integration testing involving MuleSoft, middleware platforms, and external enterprise systems.
• Participate in client-facing discussions, testing reviews, and UAT coordination sessions as needed.
• Maintain accurate QA documentation including test cases, test scripts, traceability matrices, defect logs, and release validation reports.
• Contribute to continuous improvement initiatives across QA processes, automation frameworks, and Agile delivery practices.

Salesforce QA Engineer – Public Sector, Government Cloud

• Ensure purchased materials and outsourced services meet quality requirements
• Conduct supplier audits and assess compliance with quality management systems
• Lead investigations of supplier-related nonconformances and defects
• Monitor supplier performance using KPIs and maintain performance dashboards
• Act as the primary quality liaison between suppliers and internal teams
• Maintain accurate supplier quality documentation and support audits
• Collaborate with internal reviews and quality improvement projects

Supplier Quality Engineer

• Communicate project status and escalate issues for improved workflow efficiency
• Collaborate with engineers on system enhancements to create workflow automation
• Become subject matter expert on department standards and processes
• Enhance test plans to ensure application functionality meets original requirements
• Support business application systems and maintain plan data integrity
• Maintain and capture department metrics, identify areas of opportunity for process improvement, and develop quality acceptance standards.
• Identify quality improvement opportunities and present to Manager/Team Leaders for consideration and approval
• Develops and deploys daily audits to assess the quality and accuracy of the Benefit Configuration Specialists/Analysts work products.
• Ensures the quality and accurate analysis of benefit plan designs throughout their lifecycle, from pre-implementation to post-implementation in pharmacy or medical settings.

Pharmacy Benefits QA Analyst

• Design and execute detailed manual and automated test plans on mobile and web applications
• Ensure the seamless functionality of systems
• Coordinate testing activities, troubleshoot issues, and resolve bugs
• Lead comprehensive regression testing to verify system performance after fixes
• Drive the validation of test cases, ensuring they are thorough and effective
• Create and maintain detailed, comprehensive, and well-structured manual and automated test plans and test cases
• Estimate, prioritize, plan, and coordinate testing activities
• Identify, record, document thoroughly and track bugs
• Modify detailed functional specifications
• Experience in driving Automation framework strategy selection, design, and implementation for large scale projects
• Coach analysts through test strategies for individual systems and programs
• Be a subject matter expert on all common systems used at HPOne
• Perform other related duties as assigned

Quality Assurance Engineer

• Design and execute detailed manual and automated test plans on mobile and web applications
• Ensure the seamless functionality of our systems
• Coordinate testing activities, troubleshoot issues, and resolve bugs
• Lead comprehensive regression testing to verify system performance after fixes
• Drive the validation of test cases, ensuring they are thorough, effective, and aligned with business objectives

• Support the PEC Training and QA Manager in developing the Quality Assurance (QA) program for our Patient Engagement Center (PEC).
• Evaluate patient interactions, collect and analyze data to improve processes and protocols within the contact center.
• Identify coaching opportunities and support PEC Managers in helping Patient Engagement Advocates improve their skills.
• Monitor and conduct evaluations of interactions to assess the quality of service and identify strengths and areas for improvement in Advocate performance.
• Support the “nesting” program when Advocates graduate training and begin handling interactions through more robust call monitoring.
• Participate in cross-functional collaborations with other Ivy departments to ensure process alignment among the PEC, front office, and clinic teams.
• Observe daily operations of the contact center and lead interaction quality calibrations to identify skill gaps and necessary training program improvements.
• Help to improve PEC KPIs by sharing performance trends, areas of concern, and opportunities for improvement with Advocates and PEC management.

Patient Engagement Center QA Analyst

• Support Supply Chain’s Global Transitions team as a Quality leader for Global Transitions hardware from contract review phase to First Article Inspection approval
• Mitigate risk proactively using AS9145 tools such as PFMEA, PFD, PCP, MSA and KPC Management
• Collect and analyze essential data to ensure quality
• Drive collaboration amongst quality entities to identify and mitigate quality risks

• Analyze, design, and build manual and automated test cases based on system requirements and design specification.
• Understand functional content of assigned projects.
• Apply advanced knowledge of QA principles, methodologies, and techniques to test and assure the quality of B2B, B2C software.
• Design the overall testing plan and master test schedule for simple level projects.
• Perform in a lead capacity role within the team in making decisions for the quality assurance of the project/application.
• Analyze defects and recommend quality improvement initiatives for future application/project releases.
• Regularly coach and mentor less experienced team members.
• Manage requirements, stakeholder expectations, stakeholder communication, and competing priorities.
• Understand functional content of assigned projects.

Lead QA Engineer

• Responsible for managing system testing of IT applications
• Delivers test planning and execution in line with strategic business objectives
• Provides technical insight, oversight, strategic context, direction, and leadership
• Ensures all strategic and operational projects meet the highest quality
• Aligns Testing Support Services under the Quality Assurance Team for strategic planning
• Builds the testing process and policies along with defining technical solutions
• Ensures that standardized QA methods and procedures are used for testing activities
• Emphasizes cross functional team collaboration, analytical prioritization, and internal testing audits
• Profiles manual test cases for automation test opportunities
• Reviews functional specifications and assists in evaluating test automation approaches
• Generates quality metrics in partnership with Release Management
• Manages escalated issues and provides timely detailed status reports

Technical Quality Assurance Manager

• Guide and support a team of Service Quality Engineers
• Partner closely with Engineering and cross-functional teams
• Create frameworks, tooling, and training for high-quality outcomes
• Mentor team members in technical and professional skills

Quality Assurance Team Lead

• Conduct quality audits of A&G items including grievances, pre-service appeals, and post service appeals utilizing appropriate sources of information.
• Analyze errors and determine root causes for appropriate classification, trending, and remediation.
• Record/track quality assessment scores and provide feedback to reduce errors and improve processes and performance.
• Review and investigate appeals and grievances requests to ensure all requests are identified, classified, and fully resolved in a compliant manner.
• Present results of investigations to senior staff and prepare written reports concerning investigation activities.
• Identify defects and improve departmental performance by supporting quality, operational efficiency and production goals.
• Assist in the development of departmental policies and procedures.

See all jobs on JobTailor

Quality Assurance Inspector – Manufacturing

Software Quality Engineer/Analyst

ERP Operations Test Analyst

ME Supplier Quality Assurance – CT Region

Transitions Quality Engineer

Salesforce QA Engineer – Public Sector, Government Cloud

Supplier Quality Engineer

Pharmacy Benefits QA Analyst

Quality Assurance Engineer

Quality Assurance Engineer

Patient Engagement Center QA Analyst

Transitions Quality Engineer

Lead QA Engineer

Technical Quality Assurance Manager

Quality Assurance Team Lead

Appeals and Grievances Quality Assurance Auditor