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Quality Assurance Analyst
NOVALINK SOLUTIONS LLCDigital Accessibility Tester ensuring compliance with accessibility standards for the State of Connecticut. Conducting testing, organizing data, and communicating results to support accessibility initiatives.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in digital accessibility testing, including proficiency in assistive technologies and compliance with WCAG standards. Capable of conducting audits, developing test cases, and providing actionable recommendations to enhance accessibility across digital products and services.
Highest-signal resume keywords
Digital Accessibility TestingAssistive Technologies ProficiencyWCAG ComplianceHTML and ARIA ExpertiseUser-Centered Design Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Accessibility TestingManual Testing MethodsHTMLARIASemantic MarkupAssistive TechnologiesResponsive Web Design PrinciplesTesting Data AnalysisAudit ProcessesAccessibility Remediation
Soft Skills
Clear CommunicationCollaborationRelationship BuildingProblem SolvingStakeholder Engagement
Tools & Technologies
NVDAJAWSDragonFusionDequeWaveZoomTextVoiceOverTalkBackSpeech-to-Text
Industry Keywords
Accessibility StandardsCompliance TrackingTesting ProtocolsBenchmarkingGap Analysis
About the role
Key responsibilities & impact- Conduct testing of digital products, services, and technologies, to ensure the State can meet the highest standards of accessibility
- Maintain and organize testing data to allow for focused application of remediation efforts
- Assist with code review and remediation, helping developers and engineers quickly apply best practice solutions for critical usability issues
- Audit current State systems and customer-facing assets to find accessibility issues. Assemble and deliver test data to show commonalities as well as unique areas of need
- Develop test cases and improve testing protocols, to allow for the deepest discovery of issues
- Clearly summarize accessibility findings and provide recommendations for remediation, including code-level and role-based recommendations and solutions
- Evaluate new vendor products for compliance with accessibility standards, and help improve the State procurement process for technology and digital services
- Collect and document testing data to allow for clear benchmarking, gap analysis, and risk assessment aligned to platform, service domain, asset type, and customer journey
- Support performance scoring, compliance tracking, and analysis reports
- Align with State Accessibility leadership to help support the roadmap, vision, and strategy for enterprise accessibility improvements
- Execute and iterate manual accessibility testing for all state digital assets, before and after remediation
- Integrate testing policies and perform quality checks on audit processes to validate results and support best practices for testing, for both state and vendor work
- Clearly communicate testing outcomes and provide expertise to help stakeholders understand results
- Keep Accessibility leadership apprised of progress, challenges, and outcomes related to the enterprise testing efforts
- Establish and maintain effective relationships across multiple teams to help support accessibility work at the State.
Requirements
What you’ll need- Bachelor’s degree is required, preferably in the field of Computer Science, Software Engineering, IT, Web Development, Library or Informational Science, or Human Computer Interaction
- 3+ years of hands-on digital accessibility testing experience, including experience with assistive technologies, WCAG compliance, and manual testing methods
- 2+ years of experience on a digital product team, either working as a project owner or individual contributor, working collaboratively with internal and external teams to improve products and services using digital accessibility technologies, policies, and best practices
- Strong proficiency in manual testing with assistive tech: NVDA, JAWS, Dragon, Fusion, Deque, Wave, ZoomText, VoiceOver, TalkBack. Also expertise with built-in device features such as speech-to-text, text-to-speech, magnifiers, onscreen keyboards, eye gaze tech, and alternative input devices including keyboards
- Strong proficiency in HTML, ARIA, and semantic markup knowledge
- Expertise in auditing common and legacy systems and products to find accessibility issues, providing guidance for mitigating issues, and improving accessibility knowledge and practices within internal teams
- Demonstrated understanding of user-centered design (UCD) methodologies and how to use testing data to support accessibility design problems
- Strong understanding of responsive web design principles, techniques, and frameworks.
Benefits
Comp & perks- Health insurance
- 401(k) plan
- Flexible work arrangements
- Professional development opportunities