Program Manager

• Develop and implement the operational support structure the core Retail Americas team needs to execute an ambitious roadmap across LATAM, Canada, and select emerging U.S. channel opportunities.
• Own specific Retail Americas programs running the full program lifecycle end-to-end: roadmap, resourcing, risk, and stakeholder management.
• Lead cross-functional coordination with Sales, Marketing, Finance, Operations, IT, Legal, and Logistics to ensure seamless execution of market entry and retail programs
• Identify and assess risks specific to emerging market launches — regulatory, logistical, cultural — and develop mitigation strategies to minimize impact
• Serve as the primary point of contact for program-related matters with internal stakeholders and external retail partners in market
• Track key performance metrics across owned programs and provide regular reporting to senior leadership
• Drive continuous improvement by identifying operational gaps and implementing scalable processes and tools across markets

Program Management Lead, Emerging Markets

• Reports to the Director of Landscape Conservation and advances landscape-scale conservation initiatives across the Appalachian Trail landscape.
• Develops and supports strategic partnerships, collaborative conservation networks, and conservation incentive programs that further ATC's Protect pillar goals.
• Oversees the Wild East Action Fund (WEAF) and related grantmaking programs.
• Serves as the primary coordinator of the Northern Appalachian Trail Landscape Partnership.
• Manages relationships with public and private stakeholders.
• Supports the implementation of conservation projects and collaborative initiatives.

Landscape Conservation Program Manager

• Support a portfolio of 40+ Kiva Hub partners and their Capital Access Managers (CAMs).
• Onboard, train, coach, and support partners as they launch, grow, and sustain community-based lending programs.
• Serve as a primary point of contact for partner questions, troubleshooting, and technical assistance.
• Monitor partner performance and portfolio health, providing proactive recommendations and interventions when needed.
• Review and underwrite loan applications using Kiva's social underwriting methodology.
• Conduct fraud checks and pre-disbursement reviews.
• Monitor repayment performance and implement strategies to improve portfolio quality and repayment rates.

Program Associate, Entrepreneurial Ecosystems & Operations

• Serve as primary liaison with Government stakeholders.
• Manage project schedule, budget, risks, and deliverables.
• Lead Agile delivery teams.
• Coordinate modernization, migration, testing, deployment, and operations.
• Prepare executive briefings and status reports.
• Ensure compliance with federal standards and contract requirements.
• Manage overall contract performance
• Develop and maintain the Project Plan within 10 days of award
• Lead weekly status meetings and reporting
• Manage schedule, risks, budget, resources, and deliverables
• Coordinate stakeholder engagement and approvals
• Oversee discovery, design, development, testing, deployment, and sustainment
• Coordinate with client leadership and cybersecurity teams
• Manage subcontractors and cloud providers

• Oversee day-to-day BSA/AML/OFAC operations, including workload allocation, SLA adherence, regulatory timelines, and team performance.
• Manage transaction monitoring, alert review, SAR and CTR filings, OFAC/sanctions screening, IRS reporting, and 314(a)/(b) processes, ensuring accuracy, timeliness, and escalation of potential risks.
• Conduct QA/QC reviews of BSA work products, maintain integrity of BSA systems and data sources, and partner with IT/data teams to resolve issues.
• Lead and support BSA/AML/OFAC risk assessments, risk and control self-assessments (RCSA), and development of controls to mitigate identified and emerging risks.
• Serve as liaison for regulatory exams, internal audit, and DFS 504 certification; coordinate responses to findings and ensure timely remediation.
• Develop and update BSA/AML/OFAC policies, procedures, and training programs to ensure ongoing regulatory compliance and team readiness.
• Support execution of the BSA/AML program, including system implementations, vendor management, risk scoring methodologies, and third-party due diligence.
• Manage BSA-related projects, including system enhancements, product/service launches, onboarding initiatives, UAT/test plan development, and pilot execution.
• Create and deliver metrics, dashboards, and reporting for leadership, governance forums, and the Board; identify trends, risks, and performance gaps.
• Maintain deep knowledge of BSA/AML/OFAC regulations and emerging risks; provide guidance, interpretation, and recommendations to leadership.
• Serve as a key liaison across Compliance, Risk, IT, and business partners to support program execution and continuous improvement.
• Perform special projects, and additional duties and responsibilities as required.

AVP/BSA Program Manager

• Own and continuously evolve the PMO’s central project intake processes, managing numerous incoming workflows from business and marketing teams and ensuring each is routed and scoped with clarity
• Drive prioritization and trade-off discussions across competing initiatives, balancing senior leadership vision with working-level constraints and execution-team capacity
• Identify and implement AI-driven solutions across the work the PMO touches — brief writing and review, project roadmapping, prioritization, status tracking, and hand-offs
• Lead change management and communications as the marketing organization adopts new AI-enabled processes, tools, and ways of working — driving adoption, not just rollout
• Anticipate cross-functional dependencies and provide clear status of initiatives from working groups up to senior leadership, ensuring on-time, on-scope delivery
• Establish and track program KPIs, milestones, and success metrics, including two-sided SLAs between strategy and execution teams, with clear and actionable reporting to leadership
• Contribute to the Project Management Center of Excellence and lead retrospectives — building the playbooks, best practices, and improvements that keep our “Always On” model connected to annual planning and increase overall marketing efficiency

Senior Program Manager, Marketing PMO

• Manages U.S. absence and health management programs
• Acts as the primary owner of U.S. leave and disability administration
• Oversees third ‑ party administrators
• Leads U.S. health management initiatives such as condition management, preventive health, and well ‑ being programs
• Working closely with Total Rewards, HR Solutions, HR Shared Services, Legal, Finance, HR Technology, and external vendors
• Supports effective policy execution, risk management, data integrity, and alignment with Avantor’s Global Benefits Administration Governance Framework
• Analyzes key absence and health metrics and provides recommendations

Program Manager – Benefits

• Contribute to programs that span multiple systems, including:
• Developing of project plan and documentation as well as supporting cross functional work streams to ensure success of key business objectives
• Flagging risk identification, dependency tracking, issue identification and change management on projects and programs
• Utilizing AI tools, especially Claude and Gemini, and having a strong understanding on how to apply them to program management workflows, including synthesis, documentation, intake triage, stakeholder communications, and scalable process design.
• AI-Driven Process Design & Scale: have the ability to design and scale programs using AI tools to reduce manual work, improve consistency, and increase speed to execution
• Help identify and escalate issues across systems where ownership is distributed
• Drive cross-functional program accountability on behalf of Brand Partnerships and other commercial teams, ensuring critical deliverables are clearly owned, prioritized, and executed against business outcomes
• Support automation development of:
• Knowledge management resources
• Issue tracking and escalation workflows
• Documentation and process standardization
• Track program health, risks, and dependencies
• Ensure stakeholders have clear updates and visibility into progress
• Proactively surface blockers and support resolution
• Own the design, and continuous improvement of process & programs to support commercial goals
• Drive alignment with cross-functional team OKRs, roadmaps and prioritizations
• Assist in planning and executing go-to-market strategies for product launches and partnerships
• Track launch readiness, dependencies, and key milestones
• Partner with Brand Partnerships and Enablement teams to support execution in-market
• Create automation workflows that foster visibility across teams
• Help identify gaps in process, ownership, and alignment
• Contribute to building frameworks, trackers, and operating rhythms
• Support prioritization and coordination across multiple workstreams
• Support development of repeatable processes, templates, and tools
• Help streamline workflows and reduce manual effort
• Contribute to improving how teams collaborate and execute
• Ability to work cross-functionally with many teams and multi-tasks with a sense of urgency
• Identifying and pulling together cross-functional teams necessary to successfully launch projects & programs
• Work with cross-functional stakeholders to understand key pain points and opportunities when brought into a project or program
• Support end-to-end execution of high-impact initiatives across Commercial teams, Eversight and Brand Partnerships
• Translate business goals into clear timelines, deliverables, and execution plans
• Coordinate across cross-functional stakeholders to ensure alignment and progress

Program Manager II

• Lead the maintenance and evolution of the National Safety Standards (NSS) that apply to the OB system in the US
• Oversee and support Schools in meeting OBUSA Safety Objectives and the NSS, so Schools have clear expectations, actionable feedback, and support for continuous improvement
• Lead the review of School safety performance during Charter Reviews and monitor compliance with the NSS throughout the OB system in the US
• Consult with Schools regarding the efficacy of their safety management systems
• Analyze and identify safety trends in order to establish avoidance and mitigation plans for the OB system in the US, translating findings into actionable recommendations that strengthen mitigation and decision-making
• Chair the National Safety Directors Committee (NSDC), convening periodic calls and coordinating the annual NSDC conference to strengthen alignment, share leading practices, and advance system-wide safety learning
• Work with the Chair of the Safety Committee of the OBUSA Board (SCB) to prepare the agenda for quarterly SCB calls and bi-annual calls with the School Safety Committee Chairs
• Represent safety on the Board Risk Management Committee
• Supervise the Safety and Program Manager.
• Lead the OBUSA Crisis Response Team and assist in the management of OBUSA resources during critical incidents
• Support incident response at Schools, and interface with the crisis communication consultant as required
• Lead the development and maintenance of OBUSA’s incident investigation methodology and procedures
• Work with Schools and OBUSA Risk Management Counsel to provide oversight of significant incidents
• Lead incident investigations in collaboration with individual Schools as required
• Review and approve New Program Plans, ensuring appropriate risk management procedures and alignment with our mission and Theory of Change (TOC)
• Support the administration and implementation of nationally aligned program models throughout the OB system in the US
• Support access and belonging principles across the student course experience, including program admissions and safety, to expand participation, strengthen belonging, and improve outcomes for marginalized and underrepresented groups.

Safety and Program Director

• The OEM Services Program Manager is responsible for aligning digital marketing and retailing strategies for large, complex OEM clients with Dealer.com and Cox Automotive solutions.
• This role ensures delivery against OEM and intermediary agreements through strong relationship management, strategic thinking, and effective cross-functional coordination.
• The position partners closely with sales, account leadership, and performance teams to drive client retention, program growth, and overall program success.
• Establish and maintain program-level relationships with OEM clients to ensure they receive maximum value from their partnership with Dealer.com and Cox Automotive.
• Partner with OEM clients to understand annual marketing strategies and align them to available products, services, and technical solutions, including custom product needs and budget considerations.
• Collaborate across internal teams including sales, performance management, contracts, billing, and support to execute program initiatives and ensure a consistent client experience.
• Monitor program performance and financial health, identifying risks and opportunities, and partnering with internal teams to drive retention and revenue growth.
• Develop strategic initiatives that enable sales and performance teams to execute against program goals.
• Support development, delivery, and execution of OEM partner agreements in collaboration with the CAI OEM Account Sales Team.
• Deliver monthly service reviews to OEM partners, summarizing performance, customer service metrics, product updates, and KPI and SLA progress.
• Provide regular updates to internal leadership, including program wins, challenges, risks, and growth opportunities.
• Lead quarterly business reviews with OEM partners, aligning program performance to strategic goals and sharing product roadmap updates.

OEM Services Program Manager

• Lead high-priority, cross-functional program development by defining goals, success metrics, scope, and benchmarks for initiatives that support ActBlue's organizational and operational goals; hold accountability for execution quality across multiple workstreams.
• Contribute to the development of ActBlue's operational roadmap, translating organizational strategy into actionable program plans and supporting execution across the organization.
• Drive cross-functional collaboration, enabling clear communication, decision-making, and accountability across departments and with senior members of the organization.
• Incorporate diverse stakeholder perspectives to drive business results, consistently applying ActBlue's practices, historical context, and stakeholder needs in decision-making.
• Develop tools, templates, and planning resources that establish standards and improve program management practices across the organization.
• Build and manage detailed program plans, including timelines, milestones, and resource considerations.
• Identify and mitigate program risks, proactively resolving issues and escalating tradeoff decisions to senior stakeholders as appropriate.
• Serve as a strategic thought partner to leaders across the organization, providing analysis on program performance, organizational trends, and continuous improvement opportunities.
• Foster stakeholder alignment, bringing together diverse perspectives and leading through influence across teams.
• Continuously evaluate programs using data and stakeholder feedback, adapting strategies to improve impact and efficiency.
• Lead end-to-end planning and execution of high-visibility internal events - including all-staff gatherings and organizational offsites - ensuring they are strategically purposeful, operationally seamless, and reflective of ActBlue's culture and values.
• Support external event programming for partner and customer audiences, contributing to experiences that advance ActBlue's relationships, brand, and mission.
• Develop event management standards, playbooks, and vendor relationships that enable consistent, high-quality execution across event types and audiences.
• Define success metrics for events and produce post-event analyses that capture ROI, stakeholder feedback, and lessons learned.
• Partner with Communications, Marketing, People & Culture, and senior leadership to ensure event content, logistics, and attendee experience align with organizational messaging and goals.
• Manage event budgets with rigor, negotiating contracts and vendor relationships to maximize impact within resource constraints.

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