Pre-sales Engineer

• Customer Discovery & Technical Consultation
• Partner with Account Executives to understand customer business challenges, technical environments, and strategic priorities
• Lead technical discovery sessions with stakeholders ranging from engineers to executive leadership
• Translate complex customer requirements into tailored AI and data platform solutions
• Solution Demonstrations & Technical Storytelling
• Design and deliver compelling demonstrations showcasing Argonos capabilities and business value
• Build customized proof-of-concepts (POCs), prototypes, and technical presentations aligned with customer use cases
• Clearly communicate complex AI, data, and platform concepts to both technical and non-technical audiences
• Technical Architecture & Solution Design
• Advise customers on deployment strategies, integrations, and architecture considerations
• Support discussions involving APIs, cloud environments, enterprise systems, and data ecosystems
• Partner with Product and Engineering teams to provide customer feedback and influence future platform direction
• Cross-Functional Collaboration
• Work closely with Product, Engineering, and Commercial teams to refine technical messaging and improve customer outcomes
• Contribute to demo assets, technical documentation, and enablement materials
• Support strategic opportunities and help establish Argonos within the North American market

PreSales Engineer – North America

• Deliver a variety of technology services to our customers
• Leading the planning, installation and integration of Taurus solutions in physical, virtual or hybrid IT environments
• Deliver advanced (hands-on, technical) professional services (product customization and integration, including upgrades, troubleshooting, etc.) in customer environments
• Maintain and support overall relationships with customers; this includes increasing adoption, and ensuring retention and satisfaction
• Establish trusted relationships with each customer as a strategic advisor and support the continued value of our products and services
• Work with customers to continuously improve Taurus's offering and learn customers’ needs and requirements
• Advocate customer needs/issues across Taurus
• Ensure the knowledge transfer on all aspects of Taurus products to partners and customers
• Work closely with members of the engineering team to quickly resolve any client issues and constantly drive customer satisfaction post-sales
• Organize and improve technical and user documentation for customers

Pre-Sales Engineer

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Senior Principal Pre-sales Engineer, Product Specialist

• Develop and maintain deep expertise in the JLL/BE product suite, platform and future roadmap
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• Design, build, and deliver compelling standard and customized product demonstrations that address specific prospect pain points and business objectives
• Partner with Account Executives throughout the sales cycle, leading technical discovery, solution validation, and providing product expertise to support sales efforts
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• Partner with AEs across the sales cycle. Lead the technical conversation from first call to close
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• Map customer workflows on the Duvo platform and identify where agents create the most leverage
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• Design pilot scope: what gets built, what success looks like, what's measured
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• Hand over to FDEs cleanly so what was sold is what gets built
• Feed signal from the field back to Product, Marketing, and Sales: what resonates, what doesn't, what's missing

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• Provide solutions description and system configuration diagrams
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