Pre-Sales Engineer

Taurus SA

Pre-Sales Engineer at Taurus supporting clients with technical solutions in digital asset infrastructure. Role involves delivering services across IT environments and collaborating with engineering teams.

Posted 5/28/2026full-timeNew York City • New York • 🇺🇸 United StatesSeniorLead💰 $140,000 - $170,000 per yearWebsite

Tech Stack

Tools & technologies

AnsibleDockerGoJavaKubernetesLinuxOpenShiftPythonSQLTerraform

About the role

Key responsibilities & impact

Deliver a variety of technology services to our customers
Leading the planning, installation and integration of Taurus solutions in physical, virtual or hybrid IT environments
Deliver advanced (hands-on, technical) professional services (product customization and integration, including upgrades, troubleshooting, etc.) in customer environments
Maintain and support overall relationships with customers; this includes increasing adoption, and ensuring retention and satisfaction
Establish trusted relationships with each customer as a strategic advisor and support the continued value of our products and services
Work with customers to continuously improve Taurus's offering and learn customers’ needs and requirements
Advocate customer needs/issues across Taurus
Ensure the knowledge transfer on all aspects of Taurus products to partners and customers
Work closely with members of the engineering team to quickly resolve any client issues and constantly drive customer satisfaction post-sales
Organize and improve technical and user documentation for customers

Requirements

What you’ll need

8+ years of hands-on technical experience in integrating products (using/debugging APIs, kubernetes deployments, network issues, etc.) in complex environments and organizations - financial services a plus
Proven experience as a technical Solutions Architect, Solutions Engineer/Pre-Sales Engineer, Technical Account Manager or equivalent history of increasing customer satisfaction, adoption, and retention
Proven experience with corporate IT environments and frameworks such as virtualization, VDI, backup and application management
Proven experience in various DevOps build and testing processes, releases management, products lifecycle management
Strong knowledge of modern DevOps tooling (Linux, Kubernetes, Openshift, Docker, Ansible, Terraform, Python, YAML, Shell)
Ability to deploy both simple and complex solutions and integrate them into already existing production environments
Knowledge/experience in database management (SQL) and software development, preferably in Go, Java, or Python
Impeccable written and verbal communication skills
Eager to learn, highly focused on the target, team results-oriented
Willing to travel regularly to visit customers

Benefits

Comp & perks

401k matching program
Monthly employer contribution toward medical insurance
Hybrid work model with flexibility to work remotely
A high-impact, autonomous role within a lean and fast-moving fintech organization
Work at the cutting edge of digital assets and finance
Collaborate with world-class engineers and security experts
Significant growth opportunities for candidates with an open and deliver mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

API integrationKubernetesDevOpsLinuxDockerAnsibleTerraformPythonSQLGo

Soft Skills

communicationcustomer satisfactionteam results-orientedstrategic advisorrelationship managementproblem-solvingadaptabilitycustomer advocacydocumentation organizationeager to learn