Payroll

• Analyzes and manages the Human Resources Information System (HRIS) to support HR operations.
• Provides technical support for HCM systems and modules involving troubleshooting HRIS data and ensuring system accuracy.
• Develops reports to meet organizational needs, working closely with HR teams, IT departments, and external vendors.
• Configures systems, tests, implements upgrades, and manages data integration for smooth HR system operation.
• Provides training, creates system documentation, and contributes to process improvements for enhancing HR functions.
• Focuses on continuous improvement, user experience, system adoption, and data integrity while leading projects.

HRIS Analyst – Oracle Payroll Solutions Management

• Lead clients through the full Dayforce implementation lifecycle—from discovery workshops and requirements gathering to configuration, testing, training, and go-live.
• Configure and optimize Dayforce Payroll using best practices and tools.
• Partner with client stakeholders to align processes, reduce complexity, and ensure compliance.
• Facilitate engaging client workshops that bring solutions to life.
• Lead testing, payroll balancing, and cutover activities to ensure a smooth launch.
• Provide post-go-live support and knowledge transfer, empowering clients to succeed long after the project wraps.
• Share insights, mentor teammates, and contribute to building our collective Dayforce expertise.

Dayforce HCM System Consultant

• Be the trusted guide for clients as they implement and integrate UKG Pro
• Take ownership of the full implementation journey—requirements gathering, gap analysis, design, build, testing, rollout, and ongoing support
• Translate business needs into clear documentation, project plans, and functional specifications
• Shape data migration efforts by mapping, validating, and ensuring seamless conversions
• Juggle multiple client projects with ease, keeping deliverables on track while maintaining strong client relationships
• Bring forward best practices and proven consulting strategies
• Lead engaging sessions and presentations

UKG Pro Consultant – HR/Payroll

• Process bi-weekly and monthly payroll accurately and on time using Workday
• Ensure compliance with federal, state, and local payroll laws and regulations across multiple jurisdictions
• Coordinate payroll tax filings and payments through OSV
• Review and reconcile payroll data, including earnings, deductions, and benefit withholdings
• Audit and verify timekeeping records for completeness and accuracy
• Investigate and resolve payroll discrepancies in a timely manner
• Maintain employee payroll records and ensure data integrity within Workday
• Ensure retirement account contributions and loan repayments are processed, funded, and maintained accurately
• Prepare and compile data for annual Workers’ Compensation and 401(k) audits
• Monitor and process employee promotions, transfers, and terminations in a timely and accurate manner
• Support year-end payroll processes, including W-2 preparation and distribution
• Collaborate with HR, Finance, and Benefits teams to ensure accurate payroll processing
• Respond to employee payroll-related inquiries professionally and promptly
• Assist with audits and provide supporting documentation as needed

Payroll Specialist

• Serve as the dedicated point of contact for clients who have outstanding items regarding all payroll tax and compliance matters.
• Proactively reach out to clients regarding upcoming deadlines, regulatory changes, and any identified discrepancies in their payroll tax filings.
• Build and maintain strong, trust-based relationships through consistent, professional, and timely communication via phone, email, and virtual meetings.
• Document all client interactions, issues, and resolutions accurately within Salesforce and Worklio.
• Investigate and resolve client concerns related to payroll tax calculations, withholding errors, amended filings, penalty notices, and jurisdictional questions.
• Collaborate cross-functionally with internal payroll processing, tax, and compliance teams to facilitate timely and accurate resolutions.
• Analyze root causes of recurring client issues and recommend process improvements to prevent recurrence.
• Escalate complex or high-risk matters to Payroll Tax & Compliance Manager as appropriate, while keeping clients fully informed throughout the process.
• Collaborate cross-functionally with internal payroll processing, tax, and compliance teams to facilitate timely and accurate resolutions.
• Proactively reach out to clients regarding upcoming deadlines, regulatory changes, and any identified discrepancies in compliance requirements.
• Assist clients in responding to tax agency notices and audits, coordinating with appropriate internal teams.
• Partner with account managers and implementation teams to onboard new clients and set clear expectations around compliance timelines and deliverables.
• Provide feedback to leadership based on client trends and recurring pain points to drive continuous service improvement.
• Prepare periodic client-facing reports summarizing tax filing status, outstanding issues, and upcoming compliance obligations.
• Follow company policies and procedures required to comply with applicable data privacy and confidentiality requirements, including but not limited to SOC controls and HIPAA Privacy and Security regulations.

Payroll Tax and Compliance Client Relations Specialist

• Develop and test the PeopleSoft Global Payroll rules engine.
• Update/modify existing extensions or tailored software.
• Experience with integration of PeopleSoft Global Payroll with existing Oracle PeopleSoft HCM solutions to support the Integrated Personnel and Pay System.
• Design, develop, and maintain customizations and enhancements across a variety of PeopleSoft modules including HCM, Payroll, Benefits, Time & Labor, Financials (AP, AR, GL), and Campus Solutions.
• Develop and support complex components using PeopleTools, PeopleCode, Application Engine, Integration Broker, Component Interface, and Event Mapping.
• Strong experience with SQL, SQR, PS/Query, BI Publisher, and web services.
• Support integrations with third-party and legacy systems using REST/SOAP Web Services, file-based integrations, and middleware tools.
• Collaborate with business analysts and functional teams to gather requirements and translate them into technical solutions.
• Troubleshoot and resolve performance issues, data integrity problems, and system bugs across multiple modules.
• Apply security best practices, manage user roles/permissions, and ensure compliance with data privacy standards (HIPAA, FISMA, etc.).
• Support batch scheduling, job streams, and workflow automation using Application Engine, Process Scheduler, and PeopleSoft Workflows.
• Participate in Agile development processes and contribute to sprint planning, backlog grooming, and retrospectives.
• Maintain comprehensive technical documentation, change control artifacts, and deployment packages.

Peoplesoft Developer, Global Payroll

• Compliance & Vendor Oversight: Oversee the timely and accurate filing of all federal, state, provincial, and local payroll tax returns—including Form 940, Form 941, Form W-2, and Canada Forms—by our outsourced payroll and settlement vendors.
• Account Reconciliation & Auditing: Perform regular plausibility audits and reconciliations of employee and employer payroll tax setups to identify and resolve discrepancies, while completing tax returns and requesting payments for Canada Workers' Compensation and other agency-related taxes.
• Agency Liaison & Problem Resolution: Act as the primary point of contact for tax authorities to handle notices, audits, and new tax identification number registrations, while directly addressing executive escalations and stakeholder inquiries.
• System Optimization: Partner with internal teams and our tax preparer to thoroughly test and implement mandatory tax updates within our Workday payroll system.
• Reporting & Strategic Support: Prepare periodic trend reports regarding tax liabilities and potential financial impacts for senior management, while supporting corporate activities such as mergers and acquisitions.

Senior Payroll Tax Analyst

• Serve as system owner and primary practitioner for UKG Pro (HCM and Payroll) and UKG Pro Workforce Management (timekeeping and scheduling)
• Lead enterprise configuration strategy: earnings codes, pay rules, work rules, business rules, org structure, security roles, workflows, and integrations
• Design and deploy new UKG modules and system enhancements; evaluate and adopt platform releases
• Produce SOPs, training materials, and rollout communications for managers, employees, and downstream HR partners
• Manage the manager-level UKG help-desk and serve as the escalation point for system issues
• Define and execute the 12-month UKG roadmap, balancing optimization work, new module deployment, and acquisition integration
• Maintain configuration governance and change-control standards to prevent sprawl as the portfolio grows
• Personally execute multi-state, multi-entity bi-weekly payroll for the first six months in role
• Transition transactional payroll execution to payroll specialists over a structured 90-day plan, retaining final sign-off authority on every cycle
• Onboard, train, manage, and oversee the offshore payroll team; design the control structure, KPIs, and escalation thresholds that govern the function
• Resolve escalated payroll issues, exceptions, and off-cycle items requiring judgment
• Manage payroll tax accounts and ensure timely, accurate filings (federal, state, and local)
• Ensure multi-state payroll compliance across 40 active states, including SUI, SIT, local taxes, garnishments, ACA, multi-state withholding, and reciprocity rules
• Oversee quarterly and year-end processing (W-2s, 941s, state filings, ACA 1095-C) and any required amendments
• Partner with HR, Legal, and Finance on worker classification matters (W-2 vs. 1099) and lead remediation as needed
• Lead internal and external payroll audits; maintain audit readiness year-round
• Design and build proactive compliance monitoring within UKG — configuration controls, automated audit reports, and exception alerts that surface multi-state tax, classification, and wage-and-hour issues before they become liabilities
• Build and maintain reporting infrastructure in UKG Pro BI, including operational dashboards and KPI metric reporting on payroll accuracy, integration health, compliance status, and headcount
• Establish and enforce data integrity standards across UKG Pro and Workforce Management
• Deliver reporting to HR, Finance, and business operations leaders — including dashboards that give individual business operators visibility into their own headcount, payroll, and HR metrics
• Partner with the integration team on each new operating company’s UKG onboarding, ensuring data, configuration, and processes are migrated cleanly and that newly acquired employees are set up correctly for HR and payroll
• Design configuration patterns that scale to 10–15 acquisitions per year without creating earnings code, pay rule, or org structure sprawl
• Maintain a clean, auditable system of record as the portfolio grows

Director of HRIS – Payroll

• Leading, supervising, and coordinating activities of the Financial Monitoring & Management Unit.
• Overseeing staff performance, providing training, evaluating employees, and directing daily work activities.
• Exercising full supervisory authority, including hiring, discipline, promotion, assignment, and other personnel actions.
• Developing, updating, and implementing policies and procedures related to the financial monitoring of health plans.
• Maintaining expert level knowledge of the Florida Medicaid Program, including federal laws and regulations, state statutes.
• Leading planning, organization, execution, and coordination of program evaluation activities to assess the effectiveness of financial monitoring and the achievement of Medicaid program goals.
• Performing additional duties as assigned.

Financial Administrator – SES

• Oversee all aspects of payroll tax compliance for the U.S.
• Ensure the accuracy and timeliness of federal, state/provincial, and local tax filings while managing a team of 5 or more employees
• Act as a primary liaison with external vendors (specifically ADP) and internal departments like HR, IT, Finance, and Legal to optimize tax processes and system integrations
• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversees a large team with functional diversity and complexity where activities involve multiple step transactions, multiple systems and jurisdictions, higher volumes and/or medium to high complexity
• Lead teams with multiple points of internal and external contact (may include direct contact with Customers)
• Manage over a diverse geographic jurisdiction
• Provide National support to business partners

Payroll Tax Manager

• Responsible for processing International and U.S. full cycle payrolls to ensure accurate payment and recording of earnings, wage classification and compliance with government regulations
• Ensure compliance and data integrity of payroll calculations and time and attendance records
• Ensures and maintains compliance with applicable payroll legislation
• Executes time and attendance validations
• Deliver superior customer service to both staff and external vendors, escalating benefits and payroll issues where required
• Validate Record of Employment submissions
• Answering employee inquiries and acting as a liaison between employee and provider
• Processing of new hires, terminations, LOAs
• Prepares third party reporting requirements
• Support Yearend activities
• Support with administering & communicating reward and benefit programs
• Support compensation analysis in partnership with the business to support ongoing talent acquisition and organizational design requirements
• Assist in completing external HR surveys and prepare analysis
• May perform other duties as assigned

Payroll and Reward Specialist

• Manages district sales effort in accordance with corporate guidelines to increase client base through implementation of specifically approved sales and marketing programs
• Recruits, selects and directs sales staff in meeting or exceeding corporate goals
• Monitors attainment versus forecast and takes corrective action when necessary
• Identifies potential management candidates and brings to the attention of the Vice President, Sales - SurePayroll
• Projects a positive image in representing the corporation to clients and the community
• Cultivates and develops through the sales staff a referral network among the certified public accountants community, enrolled agents, banks and bookkeepers
• Works with other SurePayroll managers to develop mutual objectives and problem-solving issues using partnership principles
• Ensures accuracy of sales reporting
• Initiates, participates in, and supervises on-going training of assigned sales representatives in technical knowledge, competitive knowledge, and sales skills knowledge

District Sales Manager

• Lead the preparation, validation, and support of payroll tax filings across federal, state, and local jurisdictions.
• Research, analyze, and resolve payroll tax notices, ensuring timely responses and accurate corrections.
• Review payroll tax data for accuracy, identify discrepancies, and coordinate with internal teams and third‑party providers to ensure compliance.
• Conduct routine audits of employee tax records, work locations, and tax configurations to maintain payroll system accuracy.
• Monitor changes in tax regulations and support the implementation of required updates within payroll systems.
• Partner with cross‑functional teams to enhance payroll tax processes, drive efficiency, and strengthen internal controls.
• Provide detailed documentation, reporting, and support during internal and external payroll tax audits.
• Ensure proper tax setup, withholding, and compliance for employees across multiple jurisdictions.
• Maintain awareness of nexus rules, wage limits, reciprocity agreements, and other regulatory requirements impacting multi-state payroll.

Senior Associate, Payroll Analyst

• Responsible for administering payroll and employee benefits programs while supporting HR reporting, audits, workforce analytics, and operational reporting initiatives.
• Ensures accurate payroll processing, benefits administration, data integrity, compliance, and reporting across multiple HR systems.
• Supports leadership through reporting and analysis related to workforce trends, productivity metrics, financial reporting, audits, turnover, and operational insights.
• Plays a key part in supporting scalable HR operations, system integrations, process improvements, and organizational initiatives.
• Process bi-weekly payroll accurately and timely for a multi-state workforce.
• Audit payroll data, including timecards, deductions, bonuses, PTO, leave balances, and employee status changes.
• Ensure payroll compliance with federal, state, and local regulations.
• Partner with Finance regarding Payroll reporting, reconciliations, and payroll-related inquiries.
• Maintain payroll records and support year-end payroll activities, including W-2 processing.
• Administrator of employee benefit programs, including medical, dental, vision, HSA/FSA, 401(k), life insurance, and voluntary benefits.
• Generate and analyze HR, payroll, benefits, and workforce reports for leadership and operational teams.
• Conduct audits and data validation to ensure accuracy across HRIS, payroll, benefits, and reporting systems.
• Ensure compliance with company policies and applicable employment laws related to payroll and benefits administration.

Benefits, Payroll, HR Reporting Administrator/Analyst

• Serve as system owner and primary practitioner for UKG Pro (HCM and Payroll) and UKG Pro Workforce Management (timekeeping and scheduling)
• Lead enterprise configuration strategy: earnings codes, pay rules, work rules, business rules, org structure, security roles, workflows, and integrations
• Design and deploy new UKG modules and system enhancements; evaluate and adopt platform releases
• Produce SOPs, training materials, and rollout communications for managers, employees, and downstream HR partners
• Manage the manager-level UKG help-desk and serve as the escalation point for system issues
• Define and execute the 12-month UKG roadmap, balancing optimization work, new module deployment, and acquisition integration
• Maintain configuration governance and change-control standards to prevent sprawl as the portfolio grows
• Personally execute multi-state, multi-entity bi-weekly payroll for the first six months in role
• Transition transactional payroll execution to payroll specialists over a structured 90-day plan, retaining final sign-off authority on every cycle
• Onboard, train, manage, and oversee the offshore payroll team; design the control structure, KPIs, and escalation thresholds that govern the function
• Resolve escalated payroll issues, exceptions, and off-cycle items requiring judgment
• Manage payroll tax accounts and ensure timely, accurate filings (federal, state, and local)
• Ensure multi-state payroll compliance across 40 active states, including SUI, SIT, local taxes, garnishments, ACA, multi-state withholding, and reciprocity rules
• Oversee quarterly and year-end processing (W-2s, 941s, state filings, ACA 1095-C) and any required amendments
• Partner with HR, Legal, and Finance on worker classification matters (W-2 vs. 1099) and lead remediation as needed
• Lead internal and external payroll audits; maintain audit readiness year-round
• Design and build proactive compliance monitoring within UKG — configuration controls, automated audit reports, and exception alerts that surface multi-state tax, classification, and wage-and-hour issues before they become liabilities
• Build and maintain reporting infrastructure in UKG Pro BI, including operational dashboards and KPI metric reporting on payroll accuracy, integration health, compliance status, and headcount
• Establish and enforce data integrity standards across UKG Pro and Workforce Management
• Deliver reporting to HR, Finance, and business operations leaders — including dashboards that give individual business operators visibility into their own headcount, payroll, and HR metrics
• Partner with the integration team on each new operating company’s UKG onboarding, ensuring data, configuration, and processes are migrated cleanly and that newly acquired employees are set up correctly for HR and payroll
• Design configuration patterns that scale to 10–15 acquisitions per year without creating earnings code, pay rule, or org structure sprawl
• Maintain a clean, auditable system of record as the portfolio grows.

Director of HRIS, Payroll

• Process semi-monthly and weekly payroll for multiple entities
• Compute monthly and quarterly bonuses for multiple entities
• Compile all payroll data ensuring deductions for benefits, taxes, garnishments, etc
• Process involuntary deductions such as: child support orders, garnishments and tax levies
• Resolve or escalate payroll issues to ensure timely processing and verify compliance with applicable state, federal, and local laws as well as regulatory reporting guidelines
• Prepare, generate and print checks and direct deposit advice
• Scan, file and maintain all payroll documentation and employees’ payroll records
• Complete requests for wage and employment verifications
• Create, develop, and update payroll training materials, presentations, and literature
• Assist with implementing changes, streamlining processes, and process improvements
• Create and design associated spreadsheets
• Maintain PTO policies, balances, accruals, and assist in PTO audits

• Manage bi-weekly payroll for hourly and salaried employees, including complex calculations for shift differentials, overtime, and bonuses.
• Act as the primary administrator for the ADP Workforce Now (Next Gen) payroll platform, maintaining the integrity of employee data and utilizing the Time Labor Management (TLM) system.
• Lead the administration of employee health, dental, and vision insurance, 401(k) plans, and annual open enrollment.
• Ensure strict adherence to federal and state labor laws (FLSA, ACA). Lead internal and external audits, including workers' compensation and 401(k) audits.
• Manage the completion and filing of benefits compliance such as Plan Non-Discrimination testing, Form 5500, Medical Spend Reporting,
• Generate and analyze specialized payroll and HR reports for plant leadership to assist with labor cost analysis and budgeting.
• Serve as the first point of contact for plant employees regarding pay discrepancies, tax withholdings, and benefits inquiries.

Payroll & Benefits Specialist

• Ensure employees across multiple countries and pay frequencies are paid accurately and on time.
• Oversee day to day payroll processing operations.
• Calculate and report tax liabilities, including periodic, quarterly, annual, and ad hoc reconciliations; validate payroll tax reporting and related activities, including year-end forms.
• Manage payroll tax reporting system processes.
• Coordinate with external payroll vendors to ensure strong service delivery and accuracy
• Respond to and resolve employee and stakeholder queries through the team’s ticketing system.
• Researching evolving law and regulations regarding taxes and payroll withholding procedures.
• Prepare reports and analyses for senior leadership as needed.
• Serve as the primary contact for payroll tax notices and regulatory payroll audits.
• Ensure correct taxation of payroll & benefits.
• Collaborate closely with Finance, People Ops, Legal and FP&A teams - as well as Booking Holdings Payroll Team - to ensure accuracy and alignment across the organization.
• Lead, develop, and support our growing Payroll Team, fostering a professional, inclusive, and supportive environment.
• Contribute to ad-hoc projects and advise leadership on tax-related matters.

Associate Manager, Global Payroll

• Process biweekly payroll for 450+ employees across multiple states in ADP
• Ensure accuracy across wages, benefits, garnishments, taxes, and deductions
• Manage payroll tax setup, filings, and payments (federal, state, local)
• Audit payroll data from multiple inputs (HR, benefits, finance) prior to processing
• Maintain and update employee data within ADP
• Serve as the go-to for payroll-related questions from employees and managers
• Monitor integrations impacting payroll (benefits, expenses, etc.)
• Support internal and external audits with payroll data and reporting
• Partner with Accounting and leadership on payroll reporting and reconciliations
• Maintain payroll records and ensure compliance with retention requirements
• Help improve payroll processes, controls, and documentation
• Support training on payroll and timekeeping processes

Payroll and Tax Administrator

• Process and review multi-state payrolls on a regular cycle (weekly, bi-weekly, for US and weekly and semi-monthly for Canada)
• Audit payroll data for accuracy, including earnings, deductions, taxes, and timekeeping inputs
• Ensure compliance with federal, state, and local payroll tax regulations
• Reconcile payroll reports, general ledger accounts, and benefit deductions
• Investigate and resolve payroll discrepancies, employee inquiries, and system issues
• Maintain and update employee payroll records in the HRIS/payroll system (e.g., UKG, Oracle, ADP)
• Prepare and analyze payroll reports for internal stakeholders, Finance, and auditors
• Support year-end activities, including W-2 processing and audits
• Assist with payroll system implementations, upgrades, and process improvements
• Collaborate with HR on changes related to compensation, benefits, and employee status
• Ensure proper documentation and adherence to internal controls and audit requirements
• Processes payroll distribution, direct deposits, retroactive payments, voluntary payroll deductions, and identifies and researches exceptions
• Researches, analyzes, and resolves payroll related issues or questions from employees and other internal staff
• Receives and responds to pay related inquiries and collects emails from multiple locations that time sheets are ready to pull from time management system for processing
• Makes adjustments to amounts paid including overtime, vacation, sick, bonuses, garnishments, short-term disability; and maintains garnishments in payroll database
• Responds to queries from garnishment agencies and issues and records adjustments to pay related to previous errors or retroactive increases
• Compiles statistical reports, statements, and summaries related to pay and submits them to appropriate departments
• Processes manual checks, voids, stop payments, and direct deposit reversals, as needed

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