Patient Access Specialist

• Responsible for performing admitting duties for all patients admitted for services at the hospital.
• Assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, and collecting insurance information.
• Responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected.
• Responsible for the pre-registration of patient accounts prior to patient visits.
• Explains general consent for treatment forms to the patient/guarantor/legal guardian.
• Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software.

Patient Access Specialist performing admitting duties at HSHS - St. Joseph's Hospital.

Associate Specialist, Patient Access

Patient Access Specialist performing admitting duties for patients at HSHS - St. Joseph's Hospital in Breese, IL. Responsible for patient registration, insurance checks, and compliance requirements.

• Consistently practices Patients First philosophy and adheres to high standards of customer service.
• Responds to questions and concerns.
• Maintains patient confidentiality per HIPAA regulations.
• Provides exceptional customer service to patients.
• Correctly identifies and collects patient demographic information in accordance with organization standards.
• Reaches out to patients to schedule appointments.
• Completes other duties assigned by manager.
• Participates in Quality Assurance reviews to ensure integrity of patient data information.
• Uses effective service recovery skills to solve problems when they occur.

Patient Access Specialist managing patient interactions for Northwestern Medicine

Patient Access Specialist responsible for patient interactions at Northwestern Medicine. Ensuring high standards of customer service and collecting patient information accurately.

• Consistently practices Patients First philosophy and adheres to high standards of customer service
• Responds to questions and concerns
• Maintains patient confidentiality per HIPAA regulations
• Provides exceptional customer service to patients
• Correctly identifies and collects patient demographic information
• Interacts with various hospital departments and physicians offices
• Reaches out to patients to schedule an appointment
• Performs medical necessity checks as necessary
• Informs patients of any issues with securing financial account
• Completes out-of-pocket estimations as requested

Patient Access Specialist providing exceptional service at Northwestern Medicine

Patient Access Specialist providing exceptional service to patients at Northwestern Medicine. Handling inquiries, scheduling, and ensuring a positive patient experience in a healthcare setting.

• Performing admitting duties for all patients admitted for services at the hospital.
• Assigning accurate MRNs, completing medical necessity/compliance checks, and providing proper patient instructions.
• Collecting insurance information and receiving/processing physician orders.
• Operating the telephone switchboard and adhering to policies while providing excellent customer service.
• Conducting audits of accounts to ensure accuracy and timely completion for audit standards.

Patient Access Specialist handling admitting duties at Ensemble Healthcare.

Patient Access Specialist performing admitting duties at HSHS - St. Francis Hospital. Providing excellent customer service and ensuring regulatory compliance in healthcare processes.

• Performing admitting duties for all patients admitted for services at the hospital.
• Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey.
• Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable.
• Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
• Responsible for the pre-registration of patient accounts prior to patient visits.

Patient Access Specialist performing admissions at a healthcare facility

Patient Access Specialist responsible for patient admissions and providing excellent customer service in a healthcare setting. Managing patient information and ensuring compliance with hospital protocols.

• Consistently practices Patients First philosophy and adheres to high standards of customer service
• Responds to questions and concerns
• Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary
• Maintains patient confidentiality per HIPAA regulations
• Provides exceptional customer service to patients
• Exceeds all consumer requests and alerts management of issues
• Correctly identifies and collects patient demographic information
• Interacts with various hospital departments and physicians' offices
• Reaches out to patients to schedule appointments
• Performs medical necessity checks
• Informs patients of financial account issues
• Completes out-of-pocket estimations as requested
• Provides training and education as needed
• Manages work schedule efficiently

Patient Access Specialist providing customer service in a healthcare setting

Patient Access Specialist, Full time Days

Patient Access Specialist managing patient interactions and scheduling in healthcare. Delivering excellent customer service while maintaining confidentiality and operational efficiency.

Patient Access Specialist jobs in Illinois

See all jobs on JobTailor

Associate Specialist, Patient Access

Patient Access Specialist

Patient Access Specialist

Patient Access Specialist

Patient Access Specialist

Patient Access Specialist, Full time Days