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Patient Access Specialist
Ensemble Health PartnersPatient Access Specialist performing admitting duties at HSHS - St. Francis Hospital.
About the role
Key responsibilities & impact- Performing admitting duties for all patients admitted for services at the hospital.
- Assigning accurate MRNs, completing medical necessity/compliance checks, and providing proper patient instructions.
- Collecting insurance information and receiving/processing physician orders.
- Operating the telephone switchboard and adhering to policies while providing excellent customer service.
- Conducting audits of accounts to ensure accuracy and timely completion for audit standards.
Requirements
What you’ll need- 1+ years of customer service experience
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
- High School Diploma/GED
- CRCR Required within 6 months of hire (Company Paid)
Benefits
Comp & perks- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Patient Admission ProcessesMRN AssignmentCompliance AuditsPhysician Order ProcessingData Accuracy Checks
Soft Skills
Inquisitive NatureOpenness to InnovationExcellent Communication
Certifications
CRCR