Operations

• The Operations Manager reports directly to the Vice President of Learner Development.
• You will be the primary execution partner to the Sr. Director of Product Operations, promoting program operations, managing Learner Development Team (LDT) resource allocation, and managing learner experience and pilot logistics.
• You will focus on project management, capacity planning, process tracking, and operational coordination
• Prepare operational reports and dashboards for MAS leadership review and presentation.
• Be a first contact for operational coordination questions across the MAS team.
• Manage resource planning, priority negotiation, and milestone timeline tracking execution for the LDT team.
• Track LDT workstream progress by managing cross-functional reporting and visibility.
• Provide cross-functional visibility into LDT capacity and availability.

Operations Manager, Matter and Space

• Carry out general labor responsibilities promptly and efficiently.
• Develop and maintain knowledge of the commodities handled at the location and comply with company policy and government regulations.
• Work with customers in a courteous and professional manner.
• Prepare trucks and railcars for loading/unloading.
• Load/unload agricultural inputs.
• Control and monitor all load out functions.
• Conduct and record daily maintenance tasks.
• Inspect equipment for leaks and maintain quality of inventory.
• Deliver products to customer sites.
• Maintain clean and safe work areas.
• Report customer complaints, repair needs, or safety concerns to supervisor.
• Promote a strong safety culture and follow all safety policies and regulations.

Seasonal Agronomy Operations Specialist

• As directed, carry out general labor responsibilities promptly and efficiently.
• Develop and maintain knowledge of the commodities handled at the location and comply with company policy and government regulations pertaining to commodities.
• Work with customers in a courteous and professional manner.
• Prepare trucks and railcars for loading/unloading, which may require sampling, loosening large nuts, opening hatches, and attaching and/or detaching flexible hoses.
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment. May include bulk and or packaged material.
• Control and monitor all load out functions.
• Understand and operate automated scale/dump systems.
• Conduct and properly record daily, weekly and monthly maintenance tasks including but not limited to lubrication of pumps, valves, and loading arms.
• Inspect in-use equipment looking for seeps and leaks of process equipment.
• Monitor and maintain quality of inventory (may include blended, bulk or packaged product).
• Deliver products such as fertilizer, chemical, seed, feed and others to customer sites.
• Keep all work areas in a clean, orderly and safe condition.
• Conduct regular housekeeping duties such as sweeping, shoveling, power washing, scraping and cleaning up spills.
• Complete appropriate record keeping.
• Perform grounds maintenance including snow removal.
• Perform warehouse work including driving loader, loading/unloading inventory, forklift operation, and general maintenance.
• Promptly report any customer complaints, repair or maintenance needs, or safety concerns to supervisor.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Follow all company policies, procedures, and safety requirements.
• Perform other duties as needed or assigned to ensure facility operates smoothly and customers receive excellent customer service.

Seasonal Grain Operations Specialist

• Oversee all grain operations at multiple locations
• Develop and manage operating, capital, and lease budgets
• Manage Regional and Location Managers
• Work with management and sales team on programs, pricing, and overall strategy
• Oversee and ensure inventory is in place and accurately accounted for
• Serve as a liaison between suppliers, vendors, and distributors to management
• Achieve satisfactory profit/loss ratio & market share in relation to preset standards & industry & economic trends
• Establish and maintain relationships with key industry and strategic community partners
• Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
• Perform other responsibilities as needed or assigned

Director of Grain Operations

• Develop and maintain knowledge of the commodities handled at the location and comply with company policy and government regulations pertaining to commodities.
• Work with customers in a courteous and professional manner.
• Prepare trucks and railcars for loading/unloading, which may require sampling, loosening large nuts, opening hatches, and attaching and/or detaching flexible hoses.
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment.
• Control and monitor all load out functions.
• Conduct and properly record daily, weekly and monthly maintenance tasks including but not limited to lubrication of pumps, valves, and loading arms.
• Inspect in-use equipment looking for seeps and leaks of process equipment.
• Monitor and maintain quality of inventory (may include blended, bulk or packaged product).
• Keep all work areas in a clean, orderly and safe condition.
• Conduct regular housekeeping duties such as sweeping, shoveling, power washing, scraping and cleaning up spills.
• Complete appropriate record keeping.
• Perform grounds maintenance including snow removal.
• Perform warehouse work including driving loader, loading/unloading inventory, forklift operation, and general maintenance.
• Promptly report any customer complaints, repair or maintenance needs, or safety concerns to supervisor.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Follow all company policies, procedures, and safety requirements.
• Perform other duties as needed or assigned to ensure facility operates smoothly and customers receive excellent customer service.

Seasonal Operations Specialist

• The VP, Distribution Operations serves as a critical operational leader within A+E’s Distribution organization.
• Overseeing business operations, analytics, compliance, budget management, technical operations coordination, and operational strategy.
• Working closely with Sales, Product, Technology, Finance, Legal, Research, and Content Operations.
• Drive operational excellence through process optimization, automation, AI-enabled solutions, and data-driven decision making.

Vice President, Distribution Ops

• Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules and standards
• Execute office setup activities, including planogram implementation, installation of window clings, lightboxes, and open signs, and confirmation of brand compliance
• Perform custodial tasks to ensure offices are clean, organized, and ready for operation
• Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work
• Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator
• Install, remove, and support PC hardware across multiple office locations with guidance from DOCs and TIAs
• Troubleshoot basic hardware issues and document incidents and resolutions within the case management system
• Deliver supplies and materials to and from office locations in a timely and organized manner
• Maintain accurate inventory of district resources, supplies, and computer equipment
• Maintain up-to-date technical knowledge of supported products and systems
• Partner with district leadership and technology teams to support office readiness goals
• Participate in required training and complete other duties as assigned

Seasonal Operations Technical Specialist, Part Time

• Under general supervision, carry out general labor responsibilities promptly and efficiently.
• Develop and maintain knowledge of the commodities handled at the location and comply with company policy and government regulations pertaining to commodities.
• Work with customers in a courteous and professional manner.
• Prepare trucks and railcars for loading/unloading, which may require sampling, loosening large nuts, opening hatches, and attaching and/or detaching flexible hoses.
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment. May include bulk and or packaged material.
• Control and monitor all load out functions.
• Understand and operate automated scale/dump systems.
• Conduct and properly record daily, weekly and monthly maintenance tasks including but not limited to lubrication of pumps, valves, and loading arms.
• Inspect in-use equipment looking for seeps and leaks of process equipment.
• Monitor and maintain quality of inventory (may include blended, bulk or packaged product).
• Deliver products such as fertilizer, chemical, seed, feed and others to customer sites.
• Keep all work areas in a clean, orderly and safe condition.
• Conduct regular housekeeping duties such as sweeping, shoveling, power washing, scraping and cleaning up spills.
• Complete appropriate record keeping.
• Perform grounds maintenance including snow removal.
• Perform warehouse work including driving loader, loading/unloading inventory, forklift operation, and general maintenance.
• Promptly report any customer complaints, repair or maintenance needs, or safety concerns to supervisor.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Follow all company policies, procedures, and safety requirements.
• Perform other duties as needed or assigned to ensure facility operates smoothly and customers receive excellent customer service.

Grain Operations Specialist

• Review and confirm alerts received by CBNA for IPB U.S clients related CBOL wires, suspicious activity and escalated cases.
• Review accounts that have cash withdrawals in excess of a threshold or unusual pattern.
• Monitor checks that trigger alerting parameters in place and confirm legitimacy.
• Review fraud related cases that are opened by the business to the fraud unit pertaining to failed ids and suspicious activity.
• Review and confirm all changes to client from countries considered high risk.
• Assist the Fraud Prevention Unit manager with various projects and initiatives, leveraging data-driven insights.
• Effectively provide updates and communicate key initiatives to senior management, supported by comprehensive reporting.
• Identify emerging risks and contribute ideas to implement mitigating controls, utilizing data analysis to predict fraud issues.
• Attend meetings/conference calls as required and serves as a subject matter expert for team supported.
• Review goals, financial targets, strategy program, metrics, and reporting, actively contributing to their development and analysis.
• Develop diagnostics capabilities to predict fraud issues and address them, informed by robust data analysis.
• Analyze loss data to identify fraud trends and develop project plans to reverse trends and reduce losses, utilizing various data tools.
• Search for root cause of fraud and develop programs to close any gaps, often requiring in-depth data investigation.
• Perform capacity plans and contribute to the achievement of the Fraud Unit team goals.
• Interacts with all levels of managers, internal departments, and external clients to resolve complex issues, often using data to support findings.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Investigate data anomalies within fraud data sources to ensure accuracy and integrity, supporting operational reviews and reporting.
• Assist in the development and maintenance of operational reports and dashboards to provide timely insights for fraud prevention initiatives.
• Leverage basic SQL queries and data analysis tools to efficiently extract and manipulate data for fraud investigations and operational reporting.
• Identify opportunities for process automation within operational fraud prevention tasks to enhance efficiency.
• Collaborate with cross-functional teams to improve data flow and reporting capabilities relevant to fraud operations.

Fraud Ops Analyst

• Audit upcoming trips to ensure all required trip details are complete and accurate prior to service.
• Respond to incoming calls and emails from transportation providers, addressing questions and resolving issues.
• Source, negotiate, and secure last-minute transportation providers to maintain service commitments.
• Coordinate with providers to resolve scheduling conflicts, trip changes, cancellations, and service disruptions.
• Escalate complex operational issues to the appropriate internal teams while ensuring timely follow-up and resolution.
• Partner closely with Sales and Operations teams to resolve issues impacting customers and providers.
• Monitor active trips and proactively communicate updates related to delays, provider changes, or operational challenges.
• Maintain accurate documentation within internal systems.
• Prepare weekly operational reports and provide updates to Regional Leads.

Operations Coordinator – Level 1

• Serves as a liaison between Pathward and Processors for daily communications.
• Leads processor integrations and solution implementation to support Pathward products.
• Provides frontline support and issue remediation for external system applications.
• Issues and tracks performance to resolution.
• Oversees exception handling ensuring resolution of rejected records.
• Manages data quality alerts and investigates to identify root cause.
• Creates and implements data quality alerts to mitigate risks and support good quality of data.
• Queries and analyzes data to troubleshoot issues and identify scope.
• Presents and communicates findings from data analysis and recommends corrective action as needed.
• Creates and implements solutions to grow and develop oversight controls.
• Defines requirements on Engineering efforts and validates results in production.
• Proposes and implements solutions for complex data issues both independently and in collaboration with peers.
• Drives solution set across development teams to adhere to industry and regulatory changes.
• Leads the implementation of data reconciliation, monitoring and control processes.
• Establishes controls for SLA oversight in accordance with contractual agreements.
• Leads problem management and resolution, escalation of issues as necessary.
• Supports Engineering efforts as subject matter expert of third-party processor.
• Configures processor defined values according to business definitions to normalize data in Pathward processing environment.
• Serves on data governance or other business committees representing the perspectives and needs of the Processor Operations team.
• Actively participates on virtual teams as a technical resource accounting for processor related tasks and advising appropriate business units on issues, remediation status and overall processor performance.
• Develops strong working relationships with processors and internal business partners for optimal support and operation of Pathward products.
• Mentors and supports teammates in data quality and problem management efforts.
• Conducts periodic engagements with processors preparing agendas and document outcomes.
• Supports business projects as subject matter expert.
• Conducts periodic reviews, information gathering and report performance in support of Third-Party Reviews.
• Leads periodic reviews of departmental procedures and implementation of process improvement.
• Other duties as assigned

Processor Ops Specialist II

• Prepare trucks and railcars for loading/unloading
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment
• Conduct and properly record repairs and daily, weekly and monthly maintenance tasks
• Regularly inspect in-use equipment
• Monitor and maintain quality of inventory
• Deliver products such as fertilizer, chemical, seed, feed and other to customer sites ensuring accurate and on time deliveries
• Ensure compliance with local, state, and federal laws
• Keep all work areas and vehicles in a clean, orderly and safe condition
• Conduct regular housekeeping duties
• Complete appropriate record keeping
• Perform grounds maintenance including snow removal
• Perform warehouse work including driving loader, loading/unloading inventory, forklift operation
• Promptly report any customer complaints, repair or maintenance needs, or safety concerns to supervisor
• Maintain and promote a strong safety culture

Truck Driver – Operations Specialist

• Lead and motivate assigned direct reports to innovate and process improve assigned processes while maintaining high service level and timely responses of existing work by a motivated workforce.
• Research and resolve escalated complaints associated with assigned processes.
• Complete investigation of the issue and respond timely and thoroughly.
• Timely response is generally within 24- 48 hours.
• Serve as a subject matter expert for assigned processes.
• Manage internal and external Audit reviews and findings.
• Develop and maintain policies and procedures for assigned area of responsibility and drive compliance and accountability within the team.
• Analyze and respond to trends in volume fluctuation, product mix, regulatory changes and client requirements.
• Perform QA monitoring as a mechanism to identify risk and to ensure that procedures are followed and risk controls maintained.
• Collaborate and be the voice of the customer with other departments to ensure that customer complaint feedback is broadly known and corrective steps are actioned for improved customer experience.
• Provide back-up support for procedures processed.
• Provide on-the-job or up-training as needed.
• Ensure team strictly adheres to department standards for maintenance of customer accounts and consistently maintain current customer information on all accounts.
• Benchmark team performance and maintain dashboard of team performance monthly.
• Ensure that underperforming employees meet departmental expectations through the creation and implementation of written action plans.

Operations Supervisor

• Lead and support export operations from demand generation through shipment, after-sales service, and compliance with international trade laws, export controls, and ASSA ABLOY’s Code of Conduct.
• Manage and strengthen internal and external distributor relationships to promote ANSI solutions, maximize export market penetration, and optimize global sales channel coverage.
• Develop and execute market-specific growth plans, including special pricing programs, customer engagement strategies, and tools to track market and customer activity.
• Maintain current market intelligence, including ASSA ABLOY’s position, competitor activity, customer needs, and emerging opportunities in destination markets.
• Collaborate with senior management, operating companies, product management, and global partners to align market demands, technical specifications, environmental requirements, and code standards.
• Coordinate product, application, and factory training for distributors, specifiers, end users, market partners, and operating companies.
• Prepare accurate sales forecasts, operating budgets, and business updates for senior management.
• Travel domestically and internationally approximately 50% of the time to support customers, partners, training, and market development activities.

Director, International Sales – Export Operations

• Define and own the technical roadmap for our lifecycle tooling ecosystem (e.g., Braze), ensuring total data stability, governance, and future-proof documentation.
• Lead cross-functional work alongside Lifecycle Marketing, Data Engineering and Data Analytics to define and maintain source of truth lifecycle data models (events, attributes, segments, composite scores, propensity models).
• Drive operational efficiency by architecting AI-driven automation workflows and internal tooling to eliminate repetitive production overhead.
• Collaborate with the lifecycle marketers to systematize journey designs and briefs into robust, testable flows in Braze (or equivalent)
• Implement and maintain scalable templates, modular components, and reusable logic.
• Operationalize A/B and multivariate tests end to end, setting up principles for audience configuration, randomization, holdouts, and measurement-ready instrumentation.
• Own reporting requirements for lifecycle ops (e.g., journey health, delivery and error monitoring, experiment status dashboards).

Lifecycle Operations Manager

• Supervise the daily operations of a non-exempt hospital billing staff
• Oversee the development, implementation, and achievement of operational goals for clients and the company
• Ensure adherence to client policies and procedures and perform all assigned job-related duties
• Facilitate interviewing of potential billing candidates and provide pre-hire feedback
• Ensure team member compliance with HIPAA, State and Federal laws and guidelines
• Ensure team members comply with productivity standards while maintaining quality levels
• Review quality audits weekly and provide coaching for improvement
• Review team member performance daily and provide coaching if not meeting key metrics
• Escalate employee deficiencies to leadership if coaching attempts have failed
• Report and discuss team member and team progress with leadership
• Perform disciplinary counseling and implement Employee Success Plans as needed
• Promote teamwork, collaboration, and a positive work environment
• Responsible for team member payroll accuracy and approval
• Complete performance evaluations of staff
• Continuous training, mentoring, and development of team members
• Responsible for researching, analyzing, and reviewing claim errors and rejections for trends and improvements
• Stay current with payer updates and process changes to ensure accurate claims resolution
• Ensure adjustments are accurate, timely, and compliant with client policies and procedures
• Identify payer-specific issues and communicate to team and leadership
• Research problem accounts as needed
• Lead and contribute to daily shift briefings
• Escalate client issues (including IPO issues) to leadership if not resolved internally
• Responsible for training all new hires on client and company workflows
• Collaborate with leadership to develop policies, procedures, and job aids
• Participate in client, payer, and internal meetings as requested
• Complete all assigned projects in a timely manner
• Possible limited travel
• Perform other duties as required

Operations Supervisor – Billing HB, PB

• Oversee daily feed operations, including scheduling incoming feed and ingredient deliveries
• Order feed and animal health products, including pre-season bulk inventory planning
• Coordinate producer feed orders and manage outbound delivery schedules with the sales team
• Provide support and guidance to producers on feed programs and herd health needs
• Maintain feed plant and warehouse cleanliness, safety, and overall functionality
• Manage feed and animal health inventory, including monthly counts and weekly spot checks
• Collaborate with other locations to coordinate logistics and optimize inventory levels
• Process purchase orders, stock entries, and related documentation accurately
• Operate the feed plant as needed and assist with unloading bulk and packaged feed
• Handle regulatory and administrative tasks, including VFDs, prescriptions, invoicing, and testing services
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
• Perform other responsibilities as needed or assigned

Feed Operations Supervisor

• Provide operational leadership for a team of up to 10–12 direct reports (Operations Support Coordinators, Senior Operations Support Coordinators, and/or Operations Supervisors)
• Partner with leadership to establish, monitor, and achieve key performance indicators (KPIs)
• Oversee day-to-day operational execution, including reporting and issue resolution
• Collaborate with Operations Supervisors and the Director to identify and implement workflow improvements
• Lead and manage special projects and strategic initiatives from planning through execution

Associate Operations Director – Integrated Care

• Learning and supporting Dealers Service Center (DSC) indirect operations.
• Assisting with administrative tasks, operational processes, process improvements, and data file migration.
• Contacting vendors by phone or email to obtain missing or incomplete information.

Dealer Service Center Operations Intern

• Support Brand Studio Postproduction operations across all video deliverables, ensuring projects progress efficiently from production through final delivery.
• Maintain and manage production schedules, voiceover sessions, audio mixes, and delivery timelines, proactively identifying and communicating risks.
• Partner with BSP Producers and Production Managers to support post-production workflows including finishing, submastering, asset tracking, and final distribution.
• Maintain and optimize Airtable systems, voiceover libraries, missing asset reports, graphics toolkits, and other operational tracking tools.
• Coordinate timelines and asset delivery for off-air paid campaigns and other multiplatform initiatives.
• Execute junior-level creative assignments including supervising edits for short-form promotional content and supporting creative production needs.
• Identify workflow improvements, support cross-training initiatives, and leverage Airtable, Orange Logic, AI tools, and emerging technologies to improve efficiency and team effectiveness.

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