Manager

• Orchestrate Strategic Deal Architecture
• Sales Co-pilot & Strategic Influence
• Curate and Tune AI Agents
• Drive Process Iteration
• Champion AI & Automation Integration

Deal Desk Manager

• Develop new features and optimize existing code for VyOS, ensuring efficient and maintainable implementations.
• Collaborate with developers to review and validate code changes, test feature implementations, and provide feedback on bugs, optimizations, and feature proposals.
• Create technical content, including solution briefs, datasheets, and graphical materials, tailored to address specific networking use cases and technical requirements.
• Design, deploy, and configure network infrastructures using VyOS and other networking equipment to meet project objectives and performance standards.
• Design and deploy PoC scenarios using VyOS, documenting configuration setups, performance benchmarks, and solution viability for customer-specific requirements.
• Diagnose and resolve network performance, security, and connectivity issues, utilizing advanced debugging and analysis tools.
• Investigate escalated technical issues, conduct root cause analysis, and deliver reproducible solutions or detailed technical reports for development resolution.
• Conduct functional, performance, and regression testing for VyOS features and fixes, creating and maintaining detailed test documentation.
• Develop and manage automated test frameworks for repetitive test cases, enhancing testing accuracy and efficiency.
• Enhance testing methodologies by introducing advanced tools and frameworks to optimize validation processes and outcomes.
• Conduct interoperability testing with third-party systems to ensure seamless integration of VyOS into diverse networking environments.
• Maintain a centralized knowledge base with detailed, technically accurate articles and solution documentation to support internal and external stakeholders.

Development Manager

• Coordinate end-to-end incident resolution
• Contribute to service reliability within a critical IT production ecosystem
• Contribute to the continuous improvement of Incident and Problem Management processes
• Participate in defining and enhancing operational procedures aligned with ITIL best practices
• Support the implementation of reporting frameworks related to production stability
• Collaborate with technical teams to identify recurring issues and preventive actions
• Promote rigor, service quality, and operational excellence across teams
• Lead end-to-end Incident Management for infrastructure and production incidents
• Coordinate technical teams and task forces to restore services within agreed SLAs
• Ensure clear, structured, and timely communication during major incidents
• Animate Problem Management committees and follow up on root cause analysis
• Produce regular reporting on IT production status and incident performance
• Act as a key point of contact during critical production situations

Incident Manager, French Speaker

• Help define and enforce quality metrics and standards with third-party vendors, monitoring adherence to service level agreements and flagging gaps
• Support the day-to-day management of the 3rd party Quality team, coordinating priorities and helping ensure consistent performance
• Compile and present quality metrics, trends, and insights to the business on a regular basis
• Contribute to building and refining quality guidelines across multiple lines of business, working closely with stakeholders to keep them relevant and up to date
• Help identify and roll out AI tools and automation to improve quality workflows and evaluation processes
• Get hands-on with quality activities such as calibration sessions and audits, staying close to day-to-day operations and evaluator consistency

Quality Manager – 12-month Fixed Term

• Develop and execute a holistic wellbeing strategy for Europe that aligns with organizational goals
• Collaborate with People Partners and People Operations to integrate wellbeing practices into recruitment, onboarding, and retention processes
• Ensure that wellbeing initiatives are aligned with benefits provision across the region
• Set KPIs, conduct regular assessments and analyze data to evaluate the effectiveness of wellbeing programs
• Design and deliver training programs and workshops on wellbeing topics
• Serve as an advocate for employee wellbeing, providing guidance on wellbeing-related matters
• Engage with vendors, external organizations, community groups, and industry leaders to enhance wellbeing initiatives
• Develop and implement effective change management strategies to support organizational transitions
• Organize regional events and activities that foster employee engagement and morale
• Analyze project specific success criteria and metrics to provide comprehensive reports to stakeholders

Manager, Change & Wellbeing Programmes

• Strategically support and lead the development of proposals, including support strategy development and leading TCs
• Ensure proposal input obtained from a variety of stakeholders, typically involving contributions from sales, marketing, operational teams, finance, legal and top management
• QC and sense check of stakeholder feedback
• Ensure high quality client-focused proposals, budgets and client grids are delivered for new business opportunities
• Attend department meetings including global RFP Triage, P&C internal meetings, and other adhoc calls
• Support and Participate at Proposals training which includes the onboarding of new staff as well as ongoing training of existing staff as well as personnel outside the P&C team
• Support in activities related to coordination, development, negotiation and execution of client contracts and change orders for key accounts and key opportunities
• Support the development of Standardized procedures on a departmental level, and support in streamlining processes on proposal preparation and efficient turnaround timelines
• Support the development of junior staff by organizing lessons learned and continued education programs to optimize team performance and growth
• Support process improvement initiatives that result in the development of costs and proposals of the highest accuracy and effectiveness
• Ensure Senior Management are appropriately involved in QC and contribution to Key Opportunities and their strategies are effectively communicated to the client
• Ensure continuous departmental process improvements and participate in special projects periodically assigned, in addition to day-to-day duties

Proposals Manager – Pharmacovigilance

• Contributor to a Global Team with collective responsibility for regulatory activities associated with global pharmacovigilance
• Collaborate with signal management team regarding validation activities for assigned products
• Prepare trending reports of assigned marketed products to the pharmacovigilance stakeholders
• Provide input for negotiations with regulatory agencies regarding submission of ADE reports
• Assist in the design pharmacovigilance policies as needed
• Assist in the maintenance of a pharmacovigilance electronic system from a data capture, trend analysis and regulatory submission perspective
• Function as Pharmacovigilance subject matter expert for assigned product group(s)
• Provide pharmacovigilance input for advertising and promotional material upon request
• Risk Mitigation in support of Global Manufacturing and Quality and Regulatory label defense activities
• Complete PV Data requests and Health Hazard Assessments for assigned products upon request
• Act as Deputy EU/UK QPPV

PV Medical Manager – Deputy QPPV

• Contribute to regulatory activities associated with global pharmacovigilance
• Collaborate with signal management team regarding validation activities
• Prepare trending reports of assigned marketed products
• Provide input for negotiations with regulatory agencies
• Assist in the design of pharmacovigilance policies
• Maintain pharmacovigilance electronic systems
• Function as subject matter expert for assigned product group(s)

• Manage a team of 3 team members and oversee various priorities & projects
• Ensure quality and integrity of financial and accounting data via sanity checks and balance sheet reviews
• Use your deep accounting and reporting knowledge to review and challenge monthly closings in cooperation with the consolidation team and in contact with the finance teams of the 15 countries part of the Group finance teams
• Prepare IFRS and consolidation adjustments
• Coordinating the preparation of notes to the quarterly and annual financial statements (preparation of IFRS consolidated financial statements including detailed disclosures), respecting guidelines and deadlines
• Prepare/Review the reporting packages to the shareholders
• Oversee IFRS updates, impact assessment and implementation. Review of new transactions and potential IFRS impact.
• Responsible for the maintenance and development of group reporting policies; hereunder accounting policies and the reporting manual
• Introduce and maintain consolidation-related closing documentation (checklists, best practice reporting, instructions, guidelines, etc.)
• Responsible to deliver IFRS training: you will ensure appropriate IFRS knowledge of the local accounting team
• Working on specific projects e.g. integration of new Group companies, merger activities, software updates, due diligences, new accounting standards implementation, etc.
• Planning and support of external audits

Group Consolidation and Reporting Manager

• Acting as a strong deputy to the Head of IT Iberia, supporting operational leadership and execution across Portugal and Spain.
• Supporting the Global Service Delivery agenda, ensuring successful transition and rollout of services into the new operating model.
• Responsible for ensuring that transformation initiatives are delivered into stable operations, with minimal business disruption.
• Smooth migration from current-state to target operating model
• Operational readiness of services before go-live
• Effective coordination across global, regional, and local stakeholders
• First-line operational proxy for the Head of IT Iberia, supporting prioritisation, execution governance, and escalation management.
• Define and drive the end-to-end transition strategy and roadmap across:
• o Service Desk & End User Services
• o Infrastructure, Cloud & Networks
• o Applications and platform services
• Develop detailed transition plans, cutover strategies, and migration waves
• Establish and enforce service transition acceptance criteria. Ensure readiness across:
• o Processes (ITIL, support model)
• o Documentation and knowledge transfer
• o Tooling and integrations
• Lead go-live readiness reviews and hypercare phases
• Support the rollout and stabilisation of the Global Shared Service Centre (GSSC)
• Lead transition activities with external providers:
• o Onboarding new vendors
• o Transitioning services from incumbents
• Coordinate transition rollout across multiple markets (Portugal, Spain, Europe)
• Identify and mitigate transition risks and dependencies
• Establish governance mechanisms to track:
• o Transition progress
• o Service stability
• Ensure all transitions align with the global IT operating model and transformation goals

Global IT Transition – Service Readiness Manager

• Originating and developing renewable energy projects (solar PV, wind and BESS)
• Managing project development and permitting processes
• Coordinating legal, technical and commercial due diligence with internal teams and external partners
• Negotiating with landowners and strategic stakeholders
• Preparing financial models to assess project returns and supporting investment and divestment decisions

• Maximize eCommerce and Lead Gen Results: Manage and optimize digital performance campaigns to ensure sustainable growth of online sales and the leads generated for the business.
• Develop Performance Strategies: Contribute to the creation and implementation of digital media strategies.
• Seasonal and Promotional Campaigns: Plan and execute campaigns focused on key e-commerce moments (e.g., Black Friday, sales, product launches), maximizing commercial impact.
• Analysis and Reporting: Monitor campaign performance using tools like Google Analytics, generating actionable insights and detailed reports.
• Test, Learn, and Scale: Implement A/B tests, explore new channels and formats, and scale campaigns based on solid learnings.

Performance Manager

• Develop and consolidate advanced methodologies for performance analysis of photovoltaic assets, including assessment of energy losses, equipment degradation, and benchmarking across plants;
• Contribute to the overall improvement of the O&M area through the definition of technical standards, best practices, and continuous process evolution;
• Ensure a structured approach to incident management and operational data analysis, guaranteeing reliable historical data, identification of recurrence patterns, and root cause analysis;
• Lead the technical analysis of complex failures in photovoltaic assets, focusing on the identification of structural causes and definition of sustainable medium- and long-term solutions (without direct operational intervention);
• Act as an escalation point for highly complex technical topics, supporting maintenance teams, supervisors, and subcontractors through technical guidance and validation rather than direct execution;
• Promote the optimisation of asset operations based on KPI analysis, performance metrics, and compliance with contractual SLAs, identifying improvement and efficiency opportunities;
• Coordinate, at a strategic level, the follow-up of critical incidents, ensuring alignment across teams and minimising the impact on asset availability;
• Ensure interface with manufacturers and other stakeholders to resolve complex situations, including analysis of electrical events and validation of technical solutions;
• Guarantee consistency between reported data and operational reality, promoting data integrity and reliability;
• Define and implement structured processes (SOPs, workflows), ensuring operational consistency and scalability;
• Ensure effective coordination with relevant stakeholders, providing clear communication on performance, risks, and operational challenges;
• Contribute to the preparation and continuous improvement of Integrated Management System (IMS/SGI) documentation applicable to the area.

Senior Manager, PV Plants

• Accountable for the end-to-end transition of services from local delivery to the GSSC model.
• Acts as the primary conduit between in-country operations and global service delivery teams.
• Owns local operational acceptance, ensuring services meet security, regulatory, resilience, and business readiness requirements.
• Coordinates knowledge transfer, documentation, handover, and stabilisation activities.
• Leads change adoption with local IT teams and business stakeholders through structured communication and training.
• Ensures services delivered by the GSSC meet agreed SLAs, XLAs, and business outcomes.
• Provides in-country oversight of incidents, service requests, changes, and escalations.
• Uses service data and reporting to identify trends, risks, and improvement opportunities.
• Drives continuous service improvement in partnership with global service owners.
• Governs centrally driven changes impacting the country, ensuring local impact and dependency assessment.
• Acts as in-country escalation owner for major and high-impact incidents.
• Coordinates with GSSC, global towers, and suppliers to minimise business disruption.
• Manages services that remain outside GSSC scope, ensuring retained services comply with global security, architecture, and operational standards.
• Monitors performance against KPIs and contractual obligations with local suppliers and partners.
• Supports the global strategy to exit local data centres and migrate services to cloud platforms.
• Manages local break-fix and on-site support arrangements.

Manager jobs in Portugal

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Deal Desk Manager

Development Manager

Incident Manager, French Speaker

Quality Manager – 12-month Fixed Term

Manager, Change & Wellbeing Programmes

Proposals Manager – Pharmacovigilance

PV Medical Manager – Deputy QPPV

PV Medical Manager – Deputy QPPV

Group Consolidation and Reporting Manager

Global IT Transition – Service Readiness Manager

Development Manager

Performance Manager

Senior Manager, PV Plants

In-Country Service Delivery Manager