IT Support

• Leads the technical workstreams for mergers, acquisitions, and divestitures focused on IT due diligence
• Orchestrates the transition from due diligence to post-merger integration, ensuring that IT infrastructure, networks, emails, applications, and data from both entities are unified without disrupting validated environments or clinical operations
• Develop the "Day 1" readiness plan and long-term "End State" roadmap
• Create detailed workplans for Active Directory migrations, ERP consolidations (e.g., Oracle), and cloud integrations
• Define and manage Transitional Service Agreements (TSAs) to ensure business continuity while the acquired entity is being decoupled from its parent company
• Ensure all IT integration activities comply with GxP (Good Practice), HIPAA/GDPR, and 21 CFR Part 11
• Oversee the re-validation of systems in the newly merged environment

Senior IT Manager – Mergers & Acquisitions

• The IT Specialist is responsible for providing technical support and maintaining the organization’s technology infrastructure, including hardware, software, network systems, enterprise applications, and user support services.
• This role serves as a key resource for troubleshooting, implementing technology solutions, managing IT assets, and ensuring systems remain secure, compliant, and operational across multiple locations.
• The IT Specialist operates with professionalism, autonomy, and a strong customer service focus while supporting employees and advancing organizational technology initiatives.
• Install, configure, maintain, and troubleshoot business software applications.
• Implement new software solutions and upgrades to existing systems.
• Collaborate with software vendors to ensure functionality, support, and compliance.
• Maintain software licensing and subscription compliance.
• Assist with purchasing, deployment, and configuration of software solutions.

IT Specialist

• Work in a high-energy team, writing code using best engineering practices.
• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus.
• Analyze, implement, test, document and maintain new and current software applications.
• Assist in estimating and planning throughout the software development life cycle.
• Support people and process improvement strategies for the organization.
• Deliver solutions adhering to the software architecture strategy, coding standards, and organizational policies and procedures.

Software Engineer

• Act as the primary FP&A business partner to Enterprise IT leadership, providing financial insights and guidance to support strategic and operational decision‑making.
• Lead the financial planning, budgeting, and forecasting processes for IT, including operating expenses, capital investments, and project spend.
• Develop and analyze financial models to evaluate IT initiatives, business cases, and return on investment (ROI).
• Monitor financial performance against plan, identify risks and opportunities, and partner with stakeholders to drive corrective actions.
• Prepare and present clear, concise financial reporting and insights for senior leadership and governance forums.
• Support cost optimization, productivity, and value‑creation initiatives across Enterprise IT.
• Partner with Corporate and Segment FP&A teams to ensure alignment with enterprise financial processes, policies, and timelines.
• Drive continuous improvement in financial processes, tools, and analytics to enhance transparency and decision support.

Manager, FP&A Enterprise BPs, IT

• Responsible for answering inbound and outbound contacts
• Document the contact details within the ticketing system(s)
• Provide customers with timely and accurate responses
• Assist customers in troubleshooting and resolving problems
• Interface well with customers at various levels of seniority
• Serve as the initial point of contact for troubleshooting hardware/software issues
• Address support requests received over the phone, chat, or email and/or web-based systems
• Properly diagnose issues and route unresolved issues to the next level of support
• Perform account password administration and process new user account requests
• Monitor customer problems to ensure prompt service/resolution is provided
• Remain on queue and available to assist end users during specified shift

Help Desk Analyst, Tier 1

• Lead multiple concurrent IT projects through initiation, planning, execution, monitoring, and closure.
• Manage project schedules, scope, budget, risks, issues, dependencies, and resource coordination.
• Coordinate technical teams including infrastructure, application development, database, cloud, security, and vendor resources.
• Facilitate project governance activities including status reporting, and executive communications.
• Develop and maintain project artifacts including project charters, schedules, RAID logs, work plans, meeting minutes, and status reports.
• Partner with technical leads and architects to identify project impacts, implementation risks, and deployment considerations.
• Manage vendor and contractor activities to ensure deliverables meet project objectives and timelines.
• Support organizational technology modernization efforts and infrastructure lifecycle management.
• Ensure project alignment with agency standards, governance processes, and strategic objectives.

Senior IT Project Manager

• Uses current programming language and technologies.
• Writes code and completes programming.
• Performs testing and debugging of applications.
• Completes documentation of procedures for installation and maintenance.
• Interacts with users to define system requirements and/or to add necessary modifications.
• Other duties as assigned.

Senior IT Software Engineer

• Reviews and adjudicates claims in accordance with claim processing guidelines.
• Provides accurate and timely resolution in processing medical claims.
• Determines and understands the coverage provided under a member's health plan.
• Processes claims accurately to enhance customer satisfaction and retention.

Claim Benefit Specialist

• Lead IT procurement activities, contract renewals, and procurement planning.
• Develop and review RFQs, RFPs, SOWs, and procurement documentation.
• Coordinate with procurement, legal, business, and technical stakeholders.
• Manage vendor implementation projects, timelines, deliverables, risks, and budgets.
• Track procurement milestones, renewals, policy exceptions, and contract performance.
• Serve as the primary technical point of contact for contract compliance and vendor management.
• Prepare project status reports, documentation, and governance artifacts.
• Support project implementation and technology procurement initiatives from planning through completion.

IT Procurement Project Manager

• Lead and direct complex, cross-functional technology projects ensuring familiarity with scope, objectives and technical dependencies.
• Partner closely with the Technology team as the primary project driver while maintaining alignment with Business Transformation standards and governance practices
• Establish and document clear roles and responsibilities for project team members across technology and business functions.
• Develop and update project plans including tasks, milestones, responsibilities, dependencies, timeline, and status.
• Communicate project plans to affected parties to ensure a common understanding, set proper expectations, and align technical and non-technical stakeholders.
• Manage projects in Smartsheet, the Enterprise Project Management Software, ensuring consistent use of shared tools and templates across enterprise projects
• Facilitate project meetings and create & publish all project and meeting materials, including technology summaries accessible to non-technical audiences.
• Identify, capture and escalate any project issues, risks, actions, and blockers, including those with technical complexity or cross-functional impact.
• Monitor project work and execute change control where necessary.
• Manage project budget, including vendor and licensing costs, where applicable.
• Develop and execute change management plans to support technology adoption across impacted teams and business units
• Coordinate the integration of new technologies, platforms, systems into the Great Gray environment
• Identify risk-related issues needing escalation to executive management.
• Interact with employees at all levels of the organization as well as external technology vendors and partners involved in projects.
• Manage changes to project scope and schedule.
• Complete other related duties as assigned.

• Supports development and execution of the internal audit plan by directing staff in planning, performing, and communicating engagements that evaluate governance, risk management, and control processes.
• Builds effective relationships with business partners and senior leaders.
• Manages overall operations of designated area of authority.
• Prepares and conducts performance assessments, coordinates discipline, and oversees employee development as required.
• Develops and maintains a risk-based audit plan for assigned areas.
• Leads and oversees internal audit engagements across IT, financial, operational, integrated, and regulatory areas.
• Reviews key workpapers, findings, and reports for quality, accuracy, and conformance.
• Monitors significant control issues, management action plans, emerging risks, and major business or technology changes.

Corporate Internal Audit Manager

• Manage the product vision, roadmap, and backlog for Portfolio and Project Management technology platforms
• Collaborate with R&D, Supply Chain, and cross-functional teams
• Lead prioritization decisions to balance business value, compliance, and delivery timelines
• Monitor product outcomes and KPIs for measurable value
• Drive continuous improvement of portfolio management processes, tools, and governance

IT Manager – Portfolio Management, PLM

• Own the product vision, roadmap, and backlog for Portfolio and Project Management technology platforms
• Partner with R&D, Supply Chain, and other teams to gather requirements
• Lead prioritization decisions to balance business value, compliance, and timelines
• Serve as the primary point of accountability for product performance and lifecycle management
• Collaborate with development teams to support agile delivery
• Drive continuous improvement of portfolio management processes and tools

• Lead end-to-end SOX programs, including planning, execution, and delivery across ITGCs, ITACs, and key business process controls
• Drive risk assessments, control scoping, testing, deficiency evaluation, and remediation
• Define program roadmaps, milestones, and success metrics, ensuring alignment with compliance and audit requirements
• Coordinate with Internal Audit and external auditors to support audit readiness and reliance
• Drive implementation of controls across modern technology environments
• Lead complex, cross-functional programs spanning multiple systems, teams, and business domains
• Embed controls across the software development lifecycle (SDLC)

Senior SOX Manager – IT

• Define, maintain, and evolve the enterprise applications architecture strategy and roadmap, aligned with business goals and IT transformation initiatives.
• Act as a technology thought leader for enterprise platforms, ensuring architectural consistency, scalability, security, and performance.
• Provide architectural oversight for major initiatives and ensure compliance with enterprise standards and reference architectures.
• Serve as a senior architecture authority for SAP landscapes, including SAP S/4HANA, ECC, SAP BTP, SAP Analytics, SAP Integration Suite, and MuleSoft.
• Lead the integration of SAP S/4HANA with MES platforms, PLM systems, CRM, EDI, legacy ERPs, and cloud services.
• Guide reduction of custom code and promote adoption of SAP standard capabilities where feasible.
• Establish and enforce architecture principles, standards, and reference architectures.
• Mentor solution and domain architects, development teams, and delivery partners on architectural best practices.

Enterprise Applications Architect

• Program Leadership & Strategic Alignment: Oversee multiple concurrent workstreams across the program to ensure separate efforts do not operate in silos.
• Risk & Value Translation: Act as the primary liaison to executives, translating technical deployment progress into enterprise-level business value and risk reduction.
• Dependency Management: Proactively identify, map, and manage cross-workstream interdependencies.
• Executive Collaboration: Manage up effectively to align conflicting priorities between Legal, Operations, and Technology teams, driving consensus on critical Go/No-Go decisions and remediation scopes.
• Technical Delivery Timeline & Delivery Management: Develop, manage, and publish comprehensive technical delivery schedules and milestones across all teams.
• Blocker Resolution: Partner with teams to proactively identify and resolve technical environment blockers, ensuring readiness for Non-Prod and PROD deployments.
• Financial Stewardship & Portfolio Management: Oversee the comprehensive program budget (CapEx and OpEx), track ongoing IT project spend, and handle financial forecasting.
• Resource Allocation: Strategically manage funds and resources across workstreams to successfully hit program deliverables.
• Process Definition & Governance: Lead weekly status meetings, capturing actionable insights and maintaining consistent visibility through executive reporting. Governance Frameworks.

Technical Program Manager – IT

• Respond to requests for technical assistance in person, via phone, and email.
• Identify and escalate situations requiring urgent attention, redirecting problems to the appropriate resource.
• Diagnose and resolve technical hardware and software issues, assisting end-users with technical and application functionality questions.
• Research questions using available information resources.
• Follow standard help desk procedures and recommend changes for continuous improvement.
• Log/track all support requests and document resolutions in Helpdesk Ticketing System.
• Proactively identify process improvement opportunities and support continuous improvement initiatives.
• Engage in formal and informal knowledge transfer.
• Build and maintain productive client relationships with all firm users.
• Stay current with system information, changes, and updates.

IT Support jobs in Pennsylvania

See all jobs on JobTailor

Senior IT Manager – Mergers & Acquisitions

IT Specialist

Software Engineer

Manager, FP&A Enterprise BPs, IT

Manager, FP&A Enterprise BPs, IT

Help Desk Analyst, Tier 1

Senior IT Project Manager

Senior IT Software Engineer

Claim Benefit Specialist

IT Procurement Project Manager

Senior IT Project Manager

Corporate Internal Audit Manager

IT Manager – Portfolio Management, PLM

IT Manager – Portfolio Management, PLM

Senior SOX Manager – IT

Enterprise Applications Architect

Technical Program Manager – IT

Help Desk Agent

Manager, FP&A, IT

Manager, FP&A, IT