IT Support

• Manage external MSP vendors and assess that resources are allocated appropriately.
• Assess and evaluate existing user hardware and provide recommendations for acquisitions or disposals to improve efficiency and security.
• Serve as the primary point of contact for desktop support to enterprise users, ensuring timely resolution of user issues and minimal operational disruption.
• Act as a liaison between staff and external IT consultants to facilitate troubleshooting and problem resolution.
• Collaborate with third-party vendors to resolve technical issues with various systems.
• Develop, implement, and audit technical procedures and documentation standards.
• Track hardware assets, software licenses, networks and endpoint devices throughout their operational lifecycle.
• Oversee the configuration and customization of the company’s MS Dynamics CRM to ensure streamlined workflows.
• Administer and manage the Azure environment, including Entra ID (formerly Active Directory), Virtual Machines, Storage Accounts, Networks, Databases, and App Services.
• Evaluate resource utilization and performance metrics, proactively identifying and recommending solutions to resolve bottlenecks within Azure resources.
• Diagnose constraints on Azure resources for utilization and performance.

Information Technology Manager

• Serve as the first point of contact for help desk requests, troubleshooting hardware and software issues for a fully remote team.
• Manage and maintain our Mac and Windows fleet, using JAMF for Macs and Windows management tooling for everything from setup and configuration to updates and security compliance.
• Handle user provisioning end to end: onboarding new hires with the right accounts, devices, and access, and offboarding departures cleanly and securely.
• Administer Google Workspace, managing accounts, groups, and access as part of day-to-day provisioning and support.
• Manage access to software and applications, granting, adjusting, and revoking permissions across the tools the company relies on.
• Take direction on day-to-day work while also running smaller projects independently, with light oversight rather than constant hand-holding.
• Grow into owning systems outright as you build confidence in them, taking on more responsibility over time.
• Document common issues and fixes, helping build out an internal knowledge base that makes everyone’s life easier.

IT Support Specialist

• Managing an assigned portfolio of clients as a technical and consultative resource within Managed IT Services division
• Working closely with internal teams such as Sales Engineers, Helpdesk, Onboarding, and Project Delivery
• Ensuring clients effectively leverage, maintain, and evolve their IT environments
• Acting as a trusted advisor, aligning technology with business goals, driving IT strategy, and ensuring high client satisfaction through proactive communication and planning
• Guiding business leaders through complex IT decisions and reframing challenges into actionable solutions
• Presenting to executives and conducting Technical Business Reviews (TBRs)

IT Technical Account Manager

• Identify, analyze, and resolve technical issues involving workstations, mobile devices, operating systems, software, hardware, peripherals, and entry-level server support.
• Provide customer support both onsite and remotely using connection software, ensuring thorough documentation and follow-up for every interaction.
• Prioritize and resolve tickets by following established SOPs and KB articles, meeting or exceeding KPI goals.
• Troubleshoot a range of issues including advanced desktop problems, VPN connectivity, hardware failures, line-of-business applications, and basic server functions.
• Perform complete hardware repair, maintenance, and security tasks from cleaning and component replacement to in-depth diagnostics.
• Execute physical networking functions such as running network cables, installing patch panels, and setting up racks/enclosures, applying knowledge of wiring schema, tools, and layouts.
• Install, reinstall, repair, and configure software, including operating systems, antivirus/security tools, and office productivity suites.
• Back up data and perform system restores as needed to maintain functionality.
• Test solutions for accuracy, document work, and provide recommendations for ongoing system health.

IT Regional Service Technician

• Review and process credit applications with speed and accuracy
• Maintain organized, up-to-date credit files and documentation
• Monitor credit limits and balances, compiling reports as needed
• Support audits of credit lines to ensure compliance with company policies
• Partner with collections and internal teams to provide account insights
• Respond professionally to customer inquiries regarding credit and limits
• Assist leadership with credit risk management and administrative support

AR Credit Administrator

• Lead end-to-end SOX programs, including planning, execution, and delivery across ITGCs, ITACs, and key business process controls
• Drive risk assessments, control scoping, testing, deficiency evaluation, and remediation
• Define program roadmaps, milestones, and success metrics, ensuring alignment with compliance and audit requirements
• Coordinate with Internal Audit and external auditors to support audit readiness and reliance
• Drive implementation of controls across modern technology environments
• Lead complex, cross-functional programs spanning multiple systems, teams, and business domains
• Embed controls across the software development lifecycle (SDLC)

Senior SOX Manager – IT

• Drafting and negotiating standby LC language, partnering with Relationship Managers, Credit, Legal, Compliance, and clients to align transaction needs with internal policies and risk standards
• Managing the full standby LC lifecycle—from structuring and issuance through amendments, draws, confirmations, advising, and releases
• Handling complex standby LC structures, including syndicated transactions, direct-pay / IRB support, and counter or counter‑counter standby LCs
• Confirming credit approvals, client line setup, and required documentation before proceeding with issuance, amendments, or other key lifecycle actions
• Applying ISP98 and/or UCP 600 rules to support drafting, amendments, and draw processing; clearly explaining rule-driven requirements to stakeholders
• Reviewing presentations and drawing documents for compliance with LC terms, identifying discrepancies, communicating decisions, and coordinating timely resolution
• Managing a high-volume portfolio (20–30 active transactions at any given time) while balancing multiple priorities, deadlines, and stakeholder needs
• Serving as a key point of contact for clients, beneficiaries, relationship managers, and internal/external counsel on LC drafting, amendment, and draw-related matters
• Identifying, escalating, and resolving operational risks and exceptions, while providing clear status updates and reporting on trends, escalations, and portfolio activity
• Supporting a quality‑driven environment, where work is reviewed through QC and audit processes and continuous improvement is encouraged

Senior Standby Letter of Credit Specialist

• Provides support services to users of the organization’s computer systems and network, desktop/laptop and/or server hardware, configuration, and troubleshooting.
• Acts as a first level problem identification and resolution resource, including answering questions, providing advice, investigating, troubleshooting, and following-up to assist users in solving data processing problems.
• Identifies, diagnoses, and resolves problems for users of personal computers (Desktops, Laptops, Tablets, and Smart Phones) software and hardware.
• Delivers, tags, sets up, and assists in the configuration of end-user PC desktop, Laptop, Tablet, Smart Phone hardware, software and peripherals.
• Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and local-area network access problems.
• Hardware provisioning, imaging, troubleshooting, and software installation for laptops, desktops, and mobile devices (IOS/Android).
• Coordinates user problem resolution with outsourced IT consultants as necessary and tracks and reports recurring problems.
• Supports and assists employees in the installation, troubleshooting, and maintenance of computer software and hardware systems.
• TCP/IP networking support and troubleshooting of end user and remote user environment with LAN and WAN.
• Troubleshoots a variety of client, mobile and cloud applications office software (Microsoft Office 365, Microsoft D365, SharePoint, etc.).
• May suggest modifications and corrections to existing software applications.
• May provide training in use of new hardware or software.
• Develops and maintains catalog of hardware and software equipment and licensing.
• Performs all other tasks as assigned or requested.

Help Desk Support

• Help define and shape the technology foundation for the organization’s next generation of artificial intelligence, machine learning, and enterprise data platforms.
• Establish the strategic architecture, standards, and technology roadmaps for generative AI, large language models (LLMs), advanced analytics, and data engineering solutions across the health system.
• Collaborate with engineering, security, infrastructure, compliance, and business teams to design scalable, secure, and HIPAA-compliant solutions.
• Lead architecture workshops, develop reference architectures and technical standards, evaluate emerging AI and data technologies, and guide engineering teams in the design and implementation of enterprise solutions.
• Review solution proposals, participate in architecture governance and security reviews, and work closely with stakeholders to translate business requirements into practical and innovative technology strategies.

Enterprise Architect

• Lead and develop a distributed IT team operating across multiple time zones, ensuring consistent support coverage and service delivery across the organization.
• Own day-to-day IT operations, including hardware lifecycle management, software and endpoint provisioning, user support, and identity and access management for a fully remote workforce.
• Serve as a hands-on technical resource, assisting with hardware deployments, provisioning, troubleshooting, escalations, and security-related activities when necessary.
• Manage onboarding and offboarding processes in partnership with Human Resources and Security teams, ensuring timely, accurate, and auditable account and device provisioning.
• Maintain IT asset inventory and oversee hardware procurement, software licensing, vendor relationships, and budget management.
• Develop, implement, and enforce IT security policies and procedures aligned with HIPAA, SOC 2, and organizational security requirements.
• Ensure proper handling and protection of Protected Health Information (PHI) through strong access controls, endpoint security, and compliance-focused operational practices.
• Own identity and access management processes, including user provisioning, least-privilege access controls, authentication standards, and ongoing access reviews.
• Administer and maintain endpoint security tools, Mobile Device Management (MDM) platforms, and Single Sign-On (SSO) solutions to support a secure remote workforce.
• Support audit readiness efforts, compliance initiatives, and evidence collection activities while maintaining thorough documentation of IT policies, procedures, and controls.
• Monitor and report on IT operational metrics, service levels, incidents, and trends, using data to drive continuous improvement initiatives.
• Partner with Engineering, Security, Compliance, Human Resources, and business stakeholders to support organizational growth, security initiatives, and technology needs.
• Identify opportunities to improve operational efficiency, strengthen security controls, enhance the employee experience, and scale IT processes across the organization.
• Provide leadership, mentorship, and professional development opportunities for team members while fostering a culture of accountability, collaboration, and service excellence.

IT Manager

• Provide first-level support to end-users for hardware, software, and network-related issues.
• Install, configure, and maintain hardware and software components, including desktops, laptops, and printers.
• Troubleshoot and resolve technical problems in a timely manner, escalating issues as needed.
• Collaborate with IT team members to implement and maintain IT policies and procedures.
• Assist in the administration of IT systems, including user account management and access control.
• Conduct technology training sessions for employees to enhance their proficiency with IT tools.
• Stay current with industry trends and technologies to provide proactive recommendations for system improvements.
• Performs other duties as assigned.

• Serve as the primary point of contact for IT and application support, including troubleshooting and guidance on standard workflows, policies, and procedures.
• Provide timely and effective user support via phone and ticketing system.
• Manage incoming support requests through calls, email tickets, and screen sharing to assist end users with system functionality and configuration.
• Identify and communicate operational inefficiencies, providing feedback and root cause analysis related to software, hardware, network configurations, and support workflows.
• Accurately document issues and service requests in the ticketing system, supporting transparency and continuous process improvement.
• Effectively prioritize and manage multiple tasks while meeting established Service Desk KPIs.
• Delivers a high level of customer service by providing clear, empathetic, and solution-oriented support.

Help Desk Specialist

• drive and lead the growing topic in a new team in the Vehicle Controls and Upfit department
• high focus on in-house software development for highly customized and flexible functions for the vocational and upfitter applications
• combine a high focus on upfitter specific requirements
• leverage the global software development platforms for an efficient implementation and reusability through the different international business units of Daimler Trucks
• define the Interface Design & Concept Development to implement complex vocational customer requests
• coordinate specific projects development requests (DR’s) from local vocational projects that has impact in Vehicle Control & Upfit team
• align with the team and create the implementation plan
• plan and ensure the complete migration of existing features in CEEA+ to CEEAce projects
• manage all current issues in XMC1.0 series platform
• interface with Hardware in the loop and Vehicle validation team for final feature release

Vehicle Control and Upfit Engineer II

• Monitor and respond quickly and effectively to support requests received through IT helpdesk system using remote assistance, phone or email to resolve
• Perform remote troubleshooting through diagnostic techniques and asking pertinent questions
• Determine the best solution based on the issue and details provided
• Walk through the problem-solving process and creating step-by-step training material for solutions
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in IT ticketing system
• Follow-up and update ticket status and information
• Pass on any feedback or suggestions to the appropriate internal team
• Identify and suggest possible improvements on procedures

IT Support jobs in Oregon

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Information Technology Manager

IT Support Specialist

IT Technical Account Manager

IT Regional Service Technician

AR Credit Administrator

AR Credit Administrator

Senior SOX Manager – IT

Senior Standby Letter of Credit Specialist

Help Desk Support

Enterprise Architect

IT Manager

IT Support Specialist

Help Desk Specialist

Vehicle Control and Upfit Engineer II

IT Technician I