General

• Contribute to the expansion of our computing education work in schools and other educational settings for young people (5 - 25 years) in the state of Odisha
• Deliver and evaluate teacher training and ongoing capacity building sessions throughout Odisha, including face-to-face training, online webinars, and school visits to observe lessons and have coaching conversations
• Nurture and support an educator community through being the point of contact for enquiries and regular initiatives like virtual and in person meet-ups and sharing learning opportunities.
• Plan and manage the logistical aspects of educator training and local programmes in collaboration with colleagues, including scouting for and interfacing with venues, securing equipment and supplies, and conducting pre-event checks
• Support in the planning and execution of our partner onboarding strategy for state-level projects and partnerships including the computing teacher needs assessment, nomination and selection process.
• Ensure all partners’ local trainers understand and adhere to the partnership agreement terms, including training standards and safeguarding requirements
• Collaborate with fellow partners on programme-related additional activities throughout the year
• Support the colleagues working on impact and curriculum development to develop and deliver monitoring, evaluation, and development tools for teachers and learners to progress tracking
• Collaborate with colleagues to support the development, quality assurance, and continuous improvement of computing education courses and programmes needed for Odisha, and ensure that best practices are shared across the Foundation
• Build relationships with key government stakeholders to support the adoption of our work in the state
• Represent the Raspberry Pi Foundation to external audiences, including writing blog posts and magazine articles, attending outreach events, and leading workshops as and when required

Computer Science Trainer

• Identify and resolve mid to high complexity configuration issues throughout the client implementation/ongoing process.
• Execute assigned tasks of Defect analysis, configuration, and unit testing.
• Develop and execute Unit test plans, test cases, and test scripts.
• Defect Fixes for Mid to High complexity – Forms & Letters | Web Config components.
• Demonstrate Task level ownership for assigned work.
• Participate in Ideas of process automation.
• Timely communication to Lead and Onshore Counterpart.
• Follow Standard Operating Procedure and leverage knowledgebase acquired during ILT and material available.
• Adherence to Process Model.
• Work alongside with senior members or individually (as required) to assist in smooth integration/transition of process.

Applications Development Lead

• Lead the implementation and ongoing enhancements of SAP Public Cloud OTC processes in the professional services industry.
• Collaborate with cross-functional teams, including business stakeholders, technical teams, and consultants, to gather requirements, design solutions, perform system configuration and ensure successful delivery.
• Provide subject matter expertise on SAP Project Systems, subscription billing, pricing, solution and sales order management and revenue recognition areas.
• Analyze business processes, identify areas for improvement, and recommend solutions to optimize order-to-cash processes.
• Configure and customize the SAP Public Cloud OTC module to meet business requirements.
• Conduct system testing, support user acceptance testing, and facilitate smooth deployments.
• Provide guidance and support to the project team, ensuring adherence to project timelines and deliverables.
• Train end-users on SAP Public Cloud OTC processes and functionalities.
• Troubleshoot and resolve issues related to order-to-cash processes and system configurations.
• Stay up-to-date with industry best practices, trends, and advancements in SAP Public Cloud OTC functionality.

Applications Development Technical Lead

• Build a world class technology platform leveraging AI
• Work with MERN stack, Animation API, Azure’s Speech Synthesis and AWS
• Collaborate with a small remote team

Intern – Tech

• Monitor SQL Server database environments using tools such as PRTG, Azure Monitor, and other database monitoring platforms
• Review system alerts, acknowledge incidents, and perform initial triage and resolution based on defined SOPs and runbooks
• Monitor database instances, SQL Agent jobs, backups, and system performance metrics to ensure optimal operation
• Execute database deployments using tools such as Azure DevOps, Redgate, DB Maestro, or other approved deployment solutions
• Perform routine database maintenance activities including integrity checks, index maintenance, and backup validation
• Validate deployment outcomes and ensure successful completion of maintenance activities
• Monitor and manage Azure VM health and associated database infrastructure components
• Perform database refreshes across lower environments as per defined processes
• Escalate complex issues related to database performance, availability, or failures to L3 DBAs or client teams
• Support service requests, incident tickets, and operational tasks within SLA timelines
• Contribute to continuous improvement initiatives, backlog items, and automation opportunities within the database platform
• Participate in database-related projects as assigned

L2 SQL DBA

Senior L2 SQL DBA

• Lead the transition from a working prototype to a scalable, multi-user platform
• Enable client development teams to safely build and extend reporting agents through controlled APIs and reusable components
• Lead development across Backend (Python, FastAPI), Frontend (Next.js), Real-time (WebSockets)
• Refactor an existing Python-based prototype into a modular, production-grade platform
• Design and implement frameworks for AI agents and reporting workflows
• Build orchestration for multi-step execution (deterministic + AI-driven)
• Enable internal/client developers to build and deploy reporting agents
• Implement access controls and abstraction layers
• Own development workflows in Azure DevOps
• Mentor and guide future hires as the team scales

Platform Development Lead

• Issue flight bookings accurately and on time using Sabre.
• Build and manage Passenger Name Records (PNRs) in Sabre.
• Price itineraries in Sabre using fare pricing tools.
• Process ticket exchanges and reissues when a client needs to change their flights.
• Handle ticket voids and refunds according to the airline's rules.
• Work the queue in Sabre.

Ticketing Team Member – India

• Ticketing in Sabre
• Build and manage Passenger Name Records (PNRs) in Sabre.
• Price itineraries in Sabre using fare pricing tools and stored price quotes (PQs)
• Issue electronic tickets (e-tickets) across different Pseudo City Codes (PCCs)
• Process ticket exchanges and reissues when a client needs to change their flights
• Handle ticket voids, and ticket refunds
• Work the queue in Sabre, ensuring no task sits unacknowledged for more than 30 minutes
• Monitor active holds, alert your Team Lead of anything expiring within 3 hours
• Verify every detail in the PNR before issuing any ticket
• Coordinate with the Client Service team when urgent action is needed
• Escalate any issue that looks wrong or is unclear to your Team Lead immediately

Ticketing Team Member

• Service-led communication with clients and global resources, ensuring total alignment on project status
• Exercise expert judgment on communication channels (Slack, Email, Jira) to keep internal and external messaging targeted, streamlined, and noise-free
• Maintain oversight of workflow stages, identifying and dissolving bottlenecks before they impact delivery
• Coordinate seamless hand-offs across "follow-the-sun" timezones to optimize 24h throughput
• Act as the bridge between in-country and in-house teams, clearly communicating priorities and urgencies
• Act as the key point of contact for technical, asset, or scope queries, diagnosing and resolving issues with speed
• Document recurring issues to inform long-term workflow optimizations for the Production Manager
• Perform rigorous in-platform checks to validate asset specifications, localization accuracy, and metadata completeness
• Maintain rigorous data hygiene, ensuring every Jira ticket is the single source of truth with real-time metadata updates

Production Coordinator – Freelance

• Configure and implement NetSuite modules including:
• Financials
• Order-to-Cash (O2C)
• Procure-to-Pay (P2P)
• Translate business and functional requirements into NetSuite configurations
• Execute system setup using SuiteFlow and SuiteBuilder
• Support data migration activities including mapping, validation, and testing
• Assist with integrations and reporting requirements
• Participate in:
• Client workshops and requirement discussions
• Design sessions and solution walkthroughs
• System Integration Testing (SIT) and User Acceptance Testing (UAT)
• Assist in preparing and maintaining project documentation such as BRDs, test cases, and user guides
• Track and support issue resolution during implementation and testing phases
• Support go-live activities and provide post-implementation hypercare

Senior Associate – Netsuite Functional

• Assist in end-to-end implementation of HighRadius Receivables Cloud applications across all project phases: Design, Build, Testing, Cutover, Go-Live, and Hypercare
• Support requirement gathering, documentation, and mapping of business processes
• Perform hands-on configuration of functional components as per client requirements
• Collaborate with senior consultants, product teams, technical teams, and QA for smooth project execution
• Conduct testing, validate configurations, and assist in issue tracking and resolution
• Prepare training materials and support client onboarding and user training activities
• Maintain implementation documentation, issue logs, and status reports
• Understand client business functions and communicate insights to internal teams
• Contribute to enhancement of methodologies and tools for continuous improvement

Senior Associate

• Support delivery team in implementing cybersecurity programs aligned with SOC 2, ISO 27001, and other security and privacy frameworks
• Own day-to-day GRC platform operations, including monitoring automated testing results, tracking controls, managing evidence uploads, inputting vendor and risk records, and maintaining policy assignments
• Serve as the first line of response for audit requests, drafting initial responses and gathering information before escalating to the Client Lead for review
• Assist with recurring compliance tasks including User Access Reviews, IR/DR tabletop exercises, and Risk Assessments
• Take ownership of ad-hoc tasks such as SAQs, documentation, and one-off client requests, making a first attempt before seeking feedback
• Monitor and respond to client communications across Slack, Teams, and email, drafting proposed solutions rather than simply surfacing problems
• Contribute to client calls and weekly status updates, coordinating with delivery team members on expectations for external-facing communication
• Maintain the project management tool with accurate, up-to-date task tracking across all active engagements
• Stay current on emerging risks and evolving control practices
• Build and maintain strong industry relationships to support long-term business development

Senior Associate, RAS

• Collaborate with project team members to develop effective OneStream solutions
• Support client-specific monthly Administrative and Managed Service needs including daily Helpdesk support, Application Performance Monitoring, month-end close and Consolidation Tasks, Enhanced/New Report development, and Client Training and Documentation
• Work to develop all aspects of the core OneStream platform (consolidation and FP&A)
• Effectively configure and customize client OneStream environments to develop proof of concepts and present sustainable solutions to client executives and stakeholders
• Work directly with project leadership to develop/document business requirements and translate requirements into specific OneStream functionality/design
• Apply best practices while building custom solutions for specific client requirements
• Conduct internal testing to validate custom-designed solutions and perform user acceptance testing on client OneStream environments
• Provide general customer service and assistance to clients
• Assist in training end-users on specific processes and application

Senior Associate – Technology and Innovation, OneStream

• Act as a liaison between Learnstack Academy and your campus
• Promote Learnstack Academy's courses on your campus and social media platforms
• Organize and participate in events and workshops related to Learnstack Academy's courses
• Share feedback from your peers and help us to improve our courses
• Collaborate with the marketing team to create content for social media and marketing campaigns
• Provide regular reports on the progress of the marketing and outreach efforts

Campus Ambassador Intern

• Delivers external training to customer groups via face to face and virtual environments, on core product functionality.
• Collaborates on the development of relevant courseware materials based on customer needs and gaps in training content.
• Acquires expertise in all DISCO offerings.
• Contributes to the strategic integration and optimal daily operation of the learning management software for all training content.

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