General

• Supervise and mentor 10-12 APPs (licensed PMHNPs), ensuring adherence to clinical protocols and best practices.
• Review documentation and treatment plans for ~1hr/week to ensure quality and adherence to compliance standards.
• Provide second opinion consultations and treatment for higher complexity cases in collaboration with your APPs.
• Collaborate with cross-functional teams to design and improve tools, workflows, and care models that elevate psychiatric care.

Supervising Psychiatrist – Part-time

• Conduct 60-minute psychiatry assessments and 30 minute follow-up sessions remotely.
• Prescribe and manage psychiatric medications, including controlled substances, in accordance with state and federal regulations.
• Integrate brief psychotherapy when clinically appropriate to support your clients in reaching their goals efficiently and sustainably.
• Collaborate with physicians and clinical leadership for support, escalation, and continued learning.
• Partner with therapists and other providers through integrated care plans, shared treatment insights, and team consultation spaces.
• Use data-informed tools and measurement-based care to tailor treatment plans and improve outcomes.
• Contribute to a growing, diverse community of clinicians committed to redefining mental health care.

Advanced Practice Provider – Part-time

• Convert a high volume of inbound leads across DSCR, RTL/Fix-and-Flip, and consumer mortgage products
• Qualify borrowers, structure deals, and guide clients to the best loan solutions
• Collect documentation and submit clean, well-structured files to processing/underwriting
• Manage a fast-moving pipeline with strong speed-to-lead, follow-up, and conversion discipline
• Consistently hit monthly production and conversion targets
• Partner cross-functionally with processing, underwriting, and capital markets to drive deals to funding
• Provide feedback to improve turn times, workflows, and borrower experience
• Contribute to building best-in-class investor lending programs

Mortgage Loan Officer – Inbound Leads Provided, DSCR, Non QM, Investor Lending

• Identifies, can gain access to, and develops professional relationships with thought leaders and other healthcare professionals
• Supports research initiatives across development and provides support to clinical site investigators
• Serves as a liaison between HCPs who express interest in conducting investigator-initiated research
• Engages in scientific exchange in response to HCP requests
• Effectively articulates relevant scientific and clinical information relative to the therapeutic area to HCPs and researchers
• Utilizes scientific resources to deliver impactful presentations in various settings
• Provides accurate and unbiased assessment of community needs to senior management
• Within PhRMA guidelines, supports company-sponsored research, investigator-initiated research, and publications
• Supports planning and execution of advisory boards
• Stays abreast of emerging scientific literature and clinical data
• Supports congress and conference strategy, providing scientific support and communication of scientific insights
• Fully compliant with all company SOPs, regulatory requirements, and applicable laws
• Completes other responsibilities in a timely manner, as assigned

Medical Science Liaison

• Ensuring continued excellent operation of Budderfly HVAC Units within your geographic area. This includes maintaining and repairing heating, ventilation, air conditioning and refrigeration (HVAC/R) systems and equipment.
• Identifying maintenance risks on HVAC/R equipment.
• Diagnosing electrical and mechanical faults for HVAC/R systems.
• Completing commissioning checks of HVAC Units to ensure continued, efficient operation. This includes checking and correcting of HVAC RTU controller configurations in addition to the mechanical operation of the units.
• Providing physical maintenance to Budderfly HVAC Units. This includes, but is not limited to changing filters, cleaning coils, inspecting/replacing belts, and inspecting units for other mechanical failures.
• Responding to Emergency Service Calls
• Cleaning, adjusting, and repairing systems, and performing warranty services.
• Performing emergency repairs promptly and efficiently.
• Keeping daily logs and records of all functions in Company work order system.
• Ensuring compliance with applicable State and Federal standards and with the Occupational Health and Safety Act.
• Complying with service standards, work instructions and customers' requirements.
• Assisting with customers' queries.

HVAC/R Service Assistant Technician

• Assist clients in planning and booking trips, cruises, tours, and all-inclusive packages
• Customize vacation itineraries to fit client needs and budgets
• Stay informed on travel trends, deals, and destination requirements
• Use company tools and booking systems (training provided)
• Promote special offers through email or social media

Travel Planner

• Review, organize, and maintain health information records and documentation
• Verify information for accuracy, completeness, and consistency
• Process requests for health information in accordance with company procedures and applicable regulations
• Maintain electronic records and document management systems
• Assist with data entry, record updates, and information tracking activities
• Ensure records are properly classified, stored, and maintained
• Support internal audits and quality assurance activities
• Monitor record retention and document management procedures
• Collaborate with internal teams regarding information management processes
• Prepare reports and documentation as required
• Maintain confidentiality and security of protected information
• Perform additional administrative and health information management duties as assigned

Health Information Specialist

• Schedule appointments for patients with healthcare providers in a timely and efficient manner
• Communicate with patients to gather necessary information and verify insurance coverage
• Accurately enter patient information and appointment details into our scheduling system
• Follow up with patients to confirm appointments and provide any necessary instructions or information
• Collaborate with healthcare providers and office staff to coordinate schedules and ensure smooth patient flow
• Maintain confidentiality of patient information at all times
• Provide exceptional customer service to patients and healthcare providers
• Stay up-to-date on company policies, procedures, and software updates
• Other duties as assigned

Medical Scheduler

• Deliver time-bound, goal-driven, impactful coaching through video visits
• Leverage the Hinge Health platform for effective coaching decisions
• Collaborate within the care team for seamless member experience
• Build strong relationships and support members in achieving health goals
• Assess and relay member trends and insights to teams

Associate Health Coach – Flex PST Hours

• Deliver time-bound, goal-driven, impactful coaching through a series of video visits focused on behavior change, habit formation, and lifestyle adjustments that support members' health goals and adherence to their care plan. Supplement video visits with personalized, goal-oriented in-app messaging that reinforces progress and maintains continuity between sessions.
• Leverage the Hinge Health technology platform to make strategic, effective coaching decisions that drive health goal attainment and meaningful member outcomes.
• Collaborate within the care team to ensure a seamless, coordinated member experience and respond to clinician referrals for coaching services. Accurately complete all required processes and updates in the member journey, including video visit notes and clinical escalations.
• Build strong relationships and rapport with members. Listen to and adapt to each member's unique circumstances, supporting them in staying accountable to their goals, healthy lifestyle changes, while keeping members focused and engaged within Hinge Health activities.
• As the front line of our product and member experience, critically assess our coaching approaches, synthesize and relay member trends, insights and feedback to the Product and Clinical Operations teams.

Associate Health Coach, Flex – Spanish Speaking

• Serve as a primary point of contact for exhibitors at show sites, delivering front-line support across a range of services
• Manage face-to-face, phone, and email inquiries with professionalism, accuracy, and empathy
• Provide proactive, consultative guidance to exhibitors regarding service options, pricing, and logistical best practices
• Support exhibitors through on-site order entry, product and service education, and troubleshooting
• Calculate and communicate material handling and outbound shipping charges
• Enter exhibitor data, order updates, and billing information accurately in Salesforce and related systems
• Pack and unpack show site equipment, maintaining clean and organized service desk and supply inventory
• Perform service desk functions including real-time order processing, payment collection, and invoice auditing
• Communicate complex logistical requirements in accessible, customer-friendly terms
• Ensure data accuracy, timely reporting, and compliance with company SOPs throughout the event lifecycle
• Collect feedback to improve service delivery and collaborate with internal teams for issue escalation or resolution
• Demonstrate adaptability, composure, and collaboration during live event operations

Exhibitor Services Specialist – On-Site

• To effectively handle all incoming calls and email enquiries for room reservations for Soho House properties in the Americas, converting enquiries to bookings and in line with mystery shop guidelines.
• Accurate data entry, ensuring that all guest records are correctly inputted at all times, without exception.
• To be commercially aware and able to offer recommendations on services. Keeping up to date with all promotions and special offers across the business.
• To ensure that Soho House reputation is second to none within the industry in terms of customer experience by continually exceeding guest expectation and providing service excellence.
• To undergo any training needed to achieve the above responsibilities
• To work to agreed KPIs and adhere to company policies and procedures, whilst delivery service excellence in line with the Soho House ethos.

Support Coordinator – Bedrooms

• Act as a warm, professional, and knowledgeable first point of contact for Soho House members, delivering exceptional service via telephone and email.
• Respond to all member queries in a timely and efficient manner, consistently meeting or exceeding departmental SLAs and personal performance KPIs.
• Deliver a proactive, solutions-focused service to a diverse global membership, anticipating needs and enhancing the overall member experience.
• Manage a variety of requests including membership administration, club and restaurant enquiries, and general support across our Houses in New York and Los Angeles.
• Take ownership of member queries from initial contact through to resolution, ensuring a seamless and personalised experience.
• Collaborate effectively with internal teams and support departments to resolve issues and continuously improve service delivery.
• Identify opportunities to improve processes and member experience through initiative and feedback.

Support Coordinator – Member Services

• Enthusiastic first point of contact for Soho House member queries via telephone and email.
• Responding to these queries in a timely manner and adhering to the departments SLA’s.
• Offering a pro-active service to our diverse membership through telephone and email.
• Use Salesforce database to create, look up and update records for members and bookings.
• Set up new member and renewal payments via credit card, Direct Debit, ACH, and bank transfer.
• Team responsible for general administration of our houses globally.
• Responsibility for amending, pausing, transferring and upgrading memberships.

Support Coordinator – Membership

• Manage patient census with a resolution-driven approach to close gaps in clinical and non-clinical patient care.
• Identify and coordinate community resources with patients that would benefit their care.
• Provide patient education and health literacy on the management of chronic conditions.
• Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills.
• Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs.
• Resolve patients' questions and create an open dialogue to understand needs.
• Assist/Manage referrals and appointment scheduling.

Licensed Practical Nurse, LPN, LVN

• Work from an assigned patient pool, making outbound calls and educating patients on the advantages of our care program in an effort to persuade them to agree to join our program.
• Responsible for establishing rapport with potential patients and tailoring your messaging to patients based upon their demographics, unique health concerns, and insurance.

Enrollment Specialist

Care Coordinator, LPN, LVN

• Analyze intake assessments, including medical history, dietary habits, laboratory results, and more.
• Conduct diet and lifestyle counseling and education sessions via video, including offering general movement, sleep, or stress management advice as needed and related to nutrition care.
• Employ Allara’s provided nutrition training and educational materials to ensure consistent care while adapting to patient needs.
• Incorporate motivational interviewing and behavior change techniques throughout the continuity of care.
• Collaborate with APRNs and MDs involved in the medical management of your patients.
• Maintain accurate and up-to-date patient records.
• Dedicate a minimum of 10 patient-facing hours per week in addition to administrative time.
• Responsibilities also include charting, addressing patient inquiries, and responding to administrative tasks and messages in a timely manner.

Telehealth Registered Dietitian

• Mentor and guide clients through leadership development pathways
• Promote leadership programs globally
• Support strategic outreach and client engagement
• Facilitate leadership events and workshops

Leadership Advisor

• Assist clients in planning and booking their ideal vacations
• Provide personalized recommendations based on clients' preferences and budget
• Handle inquiries via phone, email, and online chat
• Stay up-to-date on travel trends, destinations, and industry news
• Build strong relationships with clients to ensure repeat business and referrals

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