General

• Provide disease state awareness, product information and pharmacoeconomic analyses as presentations or other forms of scientific exchange to managed care organizations, payers, and other formulary decision makers per unsolicited
• Maintain comprehensive, up-to-date scientific expertise of disease state, clinical information, product data, and the competitor landscape within the relevant therapeutic area(s)
• Identify and develop peer-to-peer relationships with Key Opinion Leaders (KOLs) by engaging in ongoing and balanced scientific exchanges in disease areas of strategic importance to Braeburn
• Present scientific product-related data and disease awareness information in the hospital, institutional, and academic settings
• Serve as liaison between healthcare professionals and Braeburn for unsolicited Investigator-Initiated Trials (IITs)
• Address unsolicited requests for medical information from healthcare professionals via written and verbal responses, with appropriate documentation
• Support Company sponsored trials and other research initiatives including clinical trial site recruitment as needed
• Support external healthcare professional Speaker Training and provide Advisory Board support as needed
• Present information for initial and ongoing training of internal and external partners pertaining to disease state, product and competitive landscape information
• Provide medical booth and session coverage at scientific/medical meetings
• Align day-to-day activities with Medical Affairs strategic objectives, with flexibility depending upon evolving business needs
• Proactively and collegially interact with other field-based and internal colleagues; provide information to internal colleagues regarding regional and local issues that impact business and/or healthcare practice
• Always comply with company and compliance policies, and internal and external guidelines
• Support internal Medical Affairs projects as requested

Medical Science Liaison

• Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk.
• Supervising the DC Service Desk team.
• Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved).
• Scheduling the firm’s Service Desk resources as needed to maintain the timely handling of support issues in a 24/7 environment.
• Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support.
• Providing career development guidance to staff and recommending training paths.
• Performing administrative duties related to the processing of all leave requests, timecards, and annual reviews in a timely manner.
• Identifying, recommending, and documenting procedures and processing improvements related to IT service delivery and problem resolution.
• Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support Services for ways to reduce recurring issues.
• Reviewing, editing, and maintaining support services knowledge database.
• Providing feedback to the Training Manager to ensure training programs meet the needs of the firm’s end users.
• Supervising planning and management of location specific projects; i.e., laptop replacement.
• Collaborating with other Directors, Managers and Supervisors to ensure that departmental and firm projects are completed efficiently.

IT Service Desk Supervisor

• Run ad campaigns and support ads team: take the first pass at writing content, reviews (spell check, policy check) staff content, coordinate with other Middle Seat departments to make sure product pieces are moving forward for ad campaigns, gather and compile data for reports
• Write compelling ad copy with clear theories of change asking supporters to donate, join or support our clients while embodying our clients’ voices and perspectives.
• Sets up and reviews ad campaigns – on all platforms (Facebook, Google, List Vendors, etc.) and begins to think strategically about campaign goals
• Begins to learn best practices for direct donate, acquisition, and persuasion campaigns; learns which tests to run and how to read results; begins thinking about ads campaigns as they integrate into an entirely digital program and into an organization’s mission, and begins to give strategic feedback and ideas
• Serves as day-to-day contact with the clients they are assigned to work in collaboration with other ads team members
• Assists with A/B testing everything — content, design, targeting, landing page, etc.
• Other responsibilities as requested

Digital Advertising Coordinator – Temporary

• Write compelling fundraising and organizing emails
• Writing embodies the voices and perspectives of our clients, with no edits needed
• Expertly adapts writing to various calls-to-action
• Writing always deploys effective theories of change
• Work with clients to get emails edited, approved, and scheduled
• Solicits, accepts, processes, and incorporates copy feedback, from both senior team members and clients
• Provides valuable and constructive copy feedback to more junior team members
• Plays a role in helping to develop the copywriting skills of junior team members
• Code, produce, target and test mass email communications
• Email code is complete and accurate, with no errors. Requires no troubleshooting. Can troubleshoot intermediate and complex code issues.
• Follows our internal testing processes; sends email tests to team members for review and approval
• Frequently volunteers to review and approve tests for others. Nearly always catches and rectifies errors before they launch.
• Launches emails to targeted audiences with no mistakes
• Use multiple different CRMs to run email programs (ActionKit, BSD, Action Network, NationBuilder, MailChimp, etc.)
• Has mastered all CRM(s) used by their client(s)
• Has become fluent in 1-2 additional CRMs
• Trains and mentors junior team members on learning new CRMs
• Analyze metrics and report back to clients on performance, best practices, test results
• Compiles metrics into cohesive, thorough, well-structured reports
• Analyzes those reports; derives strategic guidance from them
• Presents reports, analyses, and strategic guidance to clients with no assistance
• Mentors and/or manages junior team members in producing client reports
• Present detailed monthly reports to clients
• Can independently build, present, and explain monthly reports to clients.
• Can also successfully coach junior team members through the process of building monthly reports; provides valuable and constructive feedback
• Serve as a day-to-day contact with clients.
• Communicates extremely well with clients regularly
• Is very responsive to client needs and requests
• Frequently proactively anticipates and responds to client needs
• Take part in brainstorms, team meetings, conference calls, etc.
• Contributes significantly — and frequently leads, and volunteers to lead — brainstorms, team meetings, and other internal meetings
• Develop monthly content calendars and goals for clients
• Develops cohesive calendars that align with email scheduling best practices, with no assistance
• Sets fundraising goals that are appropriate to their clients’ programs and overall industry standards, with no assistance
• Helps hold junior team members accountable to following calendars and reaching goals
• A/B test everything you do
• Recommends innovative testing ideas
• Conducts tests independently
• Successfully concludes tests; compiles and presents test results
• Holds junior team members accountable to following testing protocols
• Assists junior team members with testing procedures and reports
• Produce ActBlue fundraising pages and tests
• Builds fundraising pages that align with both client branding and digital fundraising best practices, with no assistance
• Regularly audits fundraising pages; works with the product team to ensure fundraising page wrappers are updated
• Write copy for landing pages
• Writes cohesive, appropriate, concise landing page copy, with no assistance
• Contribute significantly to new client pitches
• Provides appropriate, relevant content to new client pitches; proactively seeks out opportunities to contribute
• Content requires no editing, revising, and feedback
• Directly manage junior email team members
• Plays a direct managerial role for at least one junior team member
• Schedules and holds regular check-ins with direct reports to discuss professional development, growth, and progress
• Contribute to employee goals, training, and growth
• Works with direct reports to develop and actualize professional development goals
• Helps to train junior employees; helps to on-board new employees
• Manages the performance evaluation process, with assistance
• Delivers and conducts employee performance evaluations, with supervision
• Run training sessions
• Runs training sessions to teach new/junior team members and improve team knowledge
• Recommends training topics; manages the process of developing and delivering corresponding trainings
• Give feedback on programming and drafts
• Provides constructive, thorough, well-thought-out copy feedback and edits
• Reviews email code for issues or irregularities; recommends effective solutions
• Project management
• Independently manages projects
• Manage junior team members on projects
• Teaches project management skills to junior team members
• Lead on setting up new client accounts
• Effectively manages new client setup and onboarding
• Work with our product team to develop landing pages and templates
• Coordinate with the product team to produce on-brand landing pages and templates that embody digital best practices
• Set up CRMs
• Sets up and/or transition over to a new CRM instance for a client
• Play a role in the management of Middle Seat’s email team
• Recommends improvements to email team systems
• Helps streamline email team processes
• Contributes to the process of interviewing and recruiting new email team members
• Assists with determining client and backup allocation and team member workloads

Managing Digital Strategist

• Engage in clinically meaningful scientific discussion with thought leaders (TLs) and HCPs to build knowledge and advocacy for Cushing’s syndrome and Corcept’s FDA approved product(s)
• Provide scientific presentations and educational programs to HCPs regarding Corcept’s products, disease states, and clinical trials
• Develop and maintain strong working relationships with thought leaders (TLs) and organizations within the medical community
• Attend and participate in medical conferences and other scientific events

Medical Science Liaison, Endocrinology

• Become an expert in the policy, regulation, and markets that will shape a sustainable future from building and industrial decarbonization to electrified mobility and grid resilience.
• Build relationships and trust with AHG’s clients who include startup founders, VC partners, and corporate leaders.
• Take on account planning and workflow management to put points on the board for relevant AHG clients.
• Support AHG’s clients externally and advance their interests with key stakeholders as if you’re an extension of their full-time teams.
• Craft thoughtful, detailed written memos and presentations to advance business outcomes for AHG’s clients, including comments and testimony before state public utility commissions and other federal, state and municipal regulatory bodies.
• Lead policy and regulatory research and analysis to support go-to-market, regulatory, and business development strategies for our clients.
• Leverage your expertise and network to help our clients develop and execute the right policy and go-to-market strategies to advance their business goals.
• Deliver business results for AHG’s clients, including closing deals and affecting regulatory outcomes.

Senior Associate

• Communicate with clients to understand their travel preferences, budget, and any special requirements
• Research and recommend destinations, accommodations, activities, and transportation options based on clients' needs
• Create detailed travel itineraries, including flights, accommodations, activities, and any necessary travel documents
• Manage bookings and reservations for clients, including flights, hotels, car rentals, and activities
• Provide exceptional customer service and support throughout the planning and booking process
• Stay up-to-date on industry trends and travel regulations to ensure clients have a safe and enjoyable trip
• Collaborate with other team members to continuously improve our services and processes

Travel Agent/Vacation Planner

• Collaborate with clients to understand their travel preferences, budget, and desired destinations
• Research and plan customized itineraries for clients, including flights, accommodations, activities, and transportation
• Utilize industry knowledge and resources to provide recommendations and insider tips to enhance clients' travel experiences
• Communicate with clients through various channels, such as email, phone, and video conferencing, to ensure their needs are met and questions are answered in a timely manner
• Manage bookings and reservations, including making changes or cancellations as needed
• Stay up-to-date on travel trends, new destinations, and industry updates to continuously enhance the company's offerings
• Build and maintain relationships with vendors and suppliers to negotiate the best deals and rates for clients
• Provide exceptional customer service and support throughout the entire travel planning process and during the clients' trip
• Collaborate with other team members to continuously improve processes and enhance the overall client experience

Travel Planner

• Support the Arms Export Control Act (AECA) needs of our customers.
• Work on high-visibility or mission-critical aspects of a given program and perform all functional duties independently.
• Oversee the efforts of less senior staff and/or be responsible for the efforts of all staff assigned to a specific job.
• Initiates, supervises, and/or develops requirements from a project's inception to conclusion for complex to extremely complex programs.
• Provides strategic advice, technical guidance and expertise to program and project staff.
• Provides detailed analysis, evaluation and recommendations for improvements, optimization development, and/or maintenance efforts for client-specific or mission critical challenges/issues.
• Consult with client to define need or problem, supervise studies and lead surveys to collect and analyze data to provide advice and recommend solutions.
• Ability to lead solutions to defense trade problems and provide service to our customers, while also improving upon what was done in the past.
• Ability to lead teammates in problem solving, and break down barriers through a high level of communication skills that can simplify problems.
• Ability to be a trusted advisor with established relationships with our clients and U.S. Government.

Defense Trade Specialist – Senior/Principal

• Conduct thorough reviews of clinical cases utilizing medical expertise
• Evaluate medical records and provide clinical summaries
• Engage in peer communications and answer specific questions posed by clients
• Collaborate with a team to improve patient care and healthcare assessments

Board Certified Physician Reviewer – Medical Oncology

• Answer high-volume inbound calls in a call center environment.
• Assist members with health benefits, claims, eligibility, and coverage inquiries via phone, email, and written correspondence.
• Troubleshoot issues, de-escalate member concerns, and resolve inquiries in alignment with regulatory and plan guidelines.
• Review claims for accuracy and completeness, and document all member interactions in Customer Relationship Management (CRM) systems in real-time.
• Collaborate with plan administrators and escalate issues to supervisors as needed.
• Ensure compliance with healthcare regulations, policies, and procedures.

Health Benefits Officer II

• Provide direct patient care via telemedicine (video, phone, messaging) while working with a multidisciplinary team
• Provide supervision to a group of APPs (NPs and PAs) who are delivering care in a virtual environment and provide professional & clinical growth
• Clinical escalation point for the care delivery team as needed (APPs, RNs, MAs)
• Support development of clinical guidelines, continuous improvement of care model, and participate in collaborative projects with Operations and Product team members as a clinical leader
• Be accountable for the quality of care of your patients
• Other duties as assigned
• Compliance with all applicable laws and regulations

Lead Advanced Practice Provider, NP or PA – Virtual Health Assessment

• Provide direct oversight and supervision of nurse practitioners and physician assistants within state by state regulations
• Provide medical care virtually (by phone, video, & message) in alignment with Oscar Medical Group guidelines, practices and policies
• Collaborate with MAs, RNs, and other providers across service lines
• Compliance with all applicable laws and regulations
• Other duties as assigned

Physician – Virtual Health Assessment

• Provide high quality care for patients in a virtual setting
• Collaborate with Physicians and/or Advanced Practice Leads on the Care Team as needed when working with complex patients
• Follow up on labs, imaging, and closed loop communication with patients and other providers as needed
• Use tooling to allow virtual "exams" including remote home monitoring equipment, remote physical exam, remote point of care diagnostics
• Participate in collaborative care model with various care team members including but not limited to registered nurses, medical assistants, PCPs, behavioral health clinicians, and clinical supervisor where applicable
• Participate in required meetings to support patient care including huddles, case conferencing and regular service line All Hands
• Provide feedback to support improvement in operational workflows and product features
• Compliance with all applicable laws and regulations
• Other duties as assigned

Physician – Virtual Urgent Care

• Provide high quality care for patients in a virtual setting
• Collaborate with Physicians and/or Advanced Practice Leads on the Care Team as needed
• Follow up on labs, imaging, and closed loop communication with patients and other providers
• Use tooling to allow virtual 'exams' including remote home monitoring equipment
• Participate in collaborative care model with various care team members
• Provide feedback to support improvement in operational workflows and product features
• Compliance with all applicable laws and regulations

Physician – Virtual Urgent Care, Part-time

• Conducting open-source research for inclusion in reports and articles
• Writing literature reviews including the gathered sources
• Keeping the expert and team up to date on current events
• Assisting the expert with research projects and presentations
• Assisting with articles, op-eds, reports, and briefing memos
• Assisting with administrative tasks and event support

Research Internship – Political-Military Analysis

• Provide exceptional evidence-based psychotherapy to older adults via telehealth (15 hours or more per week)
• Conduct clinical assessments and intake evaluations using geriatric tools
• Develop and implement personalized treatment plans, regularly monitoring client progress and adjusting strategies as needed
• Maintain thorough and timely documentation in compliance with company policies (assisted by our AI-powered scribe)
• Support clients through life transitions (retirement, bereavement, isolation) using a compassionate and age-appropriate approach
• Participate in regular team meetings to ensure best practices
• Support clients through therapy life transitions, such as retirement, loss of independence, or bereavement, using a compassionate and age-appropriate approach.

Clinical Psychologist – Seniors

• Review electronic payroll documents submitted by contractors and subcontractors across the United States.
• Transcribe wage and project data from scanned PDFs into government-provided Excel spreadsheets.
• Capture critical data elements including:
• Employee classification and identification number
• Hourly pay rates and fringe benefits
• Union status of employees
• Name and address of construction project
• Contractor and subcontractor information
• Complete transcription assignments for surveys covering up to three years of payroll data, often with overlapping survey schedules.
• Ensure accuracy of at least 98%, as verified through random sampling by the Program Office.
• Deliver all complete and accurate survey data files within 10 calendar weeks of receipt from the Program Office.
• Provide electronic copies of all data or materials developed, as requested.
• Participate in onboarding and transition activities, ensuring smooth adoption of procedures, documentation, and communication standards.
• Adhere strictly to Government security and privacy requirements, including safeguarding Personally Identifiable Information (PII) and sensitive payroll data.
• Support continuity of operations during federal holidays, inclement weather, or emergency closures, as directed by the Government.

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