Field Engineer

• Direct, coordinate, and supervise daily activities of field engineering designers.
• Review and approve work for internal/external customer requests.
• Manage cross-functional teams and initiate technical process improvements.
• Ensure customer satisfaction and safety leadership.
• Analyze workload and coordinate resources effectively.
• Responsible for designs that are safe and environmentally responsible.
• Coach, mentor, and provide technical guidance to staff.

Field Engineering Design Supervisor

• Provide on-site field technical services that exceed customer expectations for responsiveness, delivered at a level of quality and value that results in customer satisfaction, loyalty & retention.
• Drive to customer locations on a daily basis.
• Provide product testing & investigation and repair of devices at customer location.
• Electromechanical device installation for field-serviceable equipment.
• MedNet support.
• MedNet device configurations.
• Install MedNet drug libraries as needed.
• Provide customer Technical In-Service training.
• Register Oracle Service Requests via laptop.
• Implement hardware & software device updates via technical field projects.
• Provide billable (i.e. non-warranty) field repair services.
• Maintain inventory of field spare parts.
• Proper expensing of all travel costs.

Field Service Engineer

• Travel weekly to customer sites within the assigned territory
• Perform factory-level installation, repair, retrofits, upgrades, calibration, and preventive maintenance on mechanical, electromechanical, hydraulic, and pneumatic equipment
• Provide professional customer support via onsite visits, phone, email, and written correspondence
• Promote preventive maintenance contracts, calibration services, spare parts, consumables, and equipment sales
• Maintain accurate and timely service documentation, customer records, and visit reports
• Manage and maintain appropriate spare parts inventory within the service vehicle

• Supports Service network and builds a world class Customer Satisfaction Department.
• Requires the ability to work flexible hours including nights and weekends as required to respond to customer requests and service calls.
• Executes scheduled preventive maintenance and maintains documentation of all service events, tests, and corrective maintenance performed on Samsung NeuroLogica digital radiography imaging technologies
• Consults and collaborates with stakeholders to prepare for installation and deployment of digital radiography imaging technologies.
• Performs or coordinates assembly and installation of Samsung NeuroLogica imaging technologies.
• Prepares periodic maintenance instructions for digital radiography imaging technologies.
• Performs required safety inspection and performance assurance on imaging technologies.
• Completes documentation for centralized maintenance management system.
• Analyzes and corrects malfunctions and collaborates with clinical and engineering personnel to address operator issues.
• Performs investigative evaluation of imaging technologies involved in incidents/accidents.
• Assists with staff in-service education and trains new employees on departmental procedures and medical system support.

Field Service Engineer, DR/US – New England

• Ensure comprehensive reporting on support activities including aircraft and engine status, flight reports, operational data, engine configuration status and parts consumption.
• Use self-initiative and judgment to identify problems, conduct investigations to determine root cause, and coordinate solutions between P&W Engineering, the Joint Strike Fighter Program Office, and Lockheed Martin.
• The FSE may need to also assist in coordinating field issues with the local P&W team, Engineering, and Logistics Program Management.
• The Marine Corps units at MCAS Iwakuni have one of the highest operational tempos in the DOD and are deploying aboard ship or to land bases out of country frequently.
• This position may also require support for combat operations on a ship or on land.
• The FSE will be required to support these customer contract requirements.
• Expected travel, and shipboard operations support are required and part of the FDNF team concept.
• Must have the ability to rotate first and second shift schedules as required to meet customer support and team objectives.

Field Service Engineer – MCAS Iwakuni, Ex-Pat Japan

• Support F-35A/F135 operations to include systems, tooling, material, and processes.
• Perform controls activities related to aircraft download processing and analysis and monitoring of propulsion system Prognostic Health Monitoring.
• Advise and assist the Customer in performance of F135 propulsion system maintenance.
• Coordinate F135 propulsion system maintenance activities with the PW team, the RDAF, and Lockheed Martin.
• Collaborate regularly with internal PW teams in troubleshooting and resolution of emerging Customer issues.
• Ensure comprehensive reporting on support activities including aircraft and engine status, flight reports, operational data, engine configuration status and parts consumption.
• Support Government Property Management processes for program execution.

Field Service Engineer – Ex-Pat, Denmark

• Manage all AGFA imaging equipment in assigned territory
• To include timely troubleshooting and repair, preventative maintenance and execution of field service bulletins
• Assist peer Field Service Engineers (FSE) out of territory when needed and work load permits
• Provide timely and detailed feedback on technology performance, reliability, serviceability, service quality and design issues back to US DR product team
• Work directly with Project Management and Installation Team to plan, execute and validate installations within assigned territory
• Work with sales in identifying DR prospects and provide technical support during pre and post sales activity
• Develop a close working relationship with the customer to provide assistance and guidance towards developing an action plan for additional AGFA sales (Service Maintenance Agreements, Upgrades, Professional Services, or new equipment)
• Installation, remedial and preventive maintenance of Agfa DR support and x-ray room experiences and other OEM products trained on
• Review of DR / IMAGING equipment operational function with the customer to meet training obligations during installations
• Perform DR / IMAGING and x-ray room experience is required
• Provides immediate response and prompt resolution to hardware and software problems to ensure customer uptime and satisfaction
• Develops DR / x-ray room solutions for technical problems by interfacing with hospital systems IT systems administrators, end user personnel and outside vendors and support teams
• Insures maximum DR / IMAGING uptime, performance and efficiency of all Agfa systems
• Installs software, hardware and executes performance analysis as needed for DR and imaging
• Defines DR / IMAGING problems, verifies defects in system, then applies fix, circumvention, or other probable reconciliatory techniques
• Escalations: Initiate and follow all issues DR / IMAGING escalation processes and to keep the customer and management informed as to the status of the escalation.

• Perform timely and accurate preventative maintenance on medical equipment in a hospital or healthcare system
• Troubleshoot and perform basic service repairs on customer equipment
• Assist experienced field engineers with equipment installations and complex repairs
• Proactively engage with team members to ensure appropriate solutions for customers
• Maintain relationships with customers and ensure timely communication and proper follow-up
• Ensure compliance with company policies and regulatory requirements

• Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems
• Execute simple corrective actions such as system resets, configuration checks, and minor component replacements
• Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites
• Conduct scheduled preventive maintenance activities, including inspections, cleaning, and basic adjustments
• Deliver, replace, and return spare or defective parts while ensuring accurate part usage and documentation
• Accurately record time worked, tasks completed, and service outcomes in designated service management tools
• Follow documented service procedures, safety guidelines, and site-specific requirements
• Escalate unresolved or complex issues to higher-level technical support teams as directed
• Provide basic status updates and participate in service coordination touchpoints when scheduled

Field Service Technician II – Part-Time

• Lead, direct and assist with organizing and prioritizing work group activities
• Assign and schedule work duties to meet required completion dates
• Work with other departments on cross-functional technical and business teams
• Responsible for successful completion of field engineering work
• Preparation of estimates, business policy applications, planning and design
• Responsible for coaching, directing and providing technical support
• Collaborate with other Engineers within Engineering to ensure consistency and teamwork
• Analyze workload to ensure availability of resources
• Responsible for assisting with evaluation and development of new technology, equipment, systems, tools, standards and procedures

Senior Supervisor, Field Engineering Design

• Direct, coordinate, and supervise the daily activities of field engineering designers.
• Assign work and prioritize assignments for customer requests and construction designs.
• Review and approve work for internal and external customer requests.
• Provide coaching, mentoring, and technical guidance to staff.
• Participate in project and budget review committee meetings.
• Ensure completion of field engineering work including estimates and design preparation.
• Maintain customer satisfaction and ensure timely project implementation.

Supervisor, Field Engineering Design

• Install, maintain, calibrate, and repair servo-hydraulic and electro-mechanical test systems
• Diagnose issues across controllers, hydraulics, data acquisition systems
• Manage service documentation and customer communication professionally
• Collaborate with customer engineering and lab teams in a service-oriented environment

• Enable Precision Care by providing USCAN Region-based technical advisory support to GE HealthCare Field Engineers.
• Oversee systemic process of field response to proactive, system-generated alerts.
• Provide feedback on remote technical support to customers.
• Utilize remote tools such as RSvP, SynerGE, “Gameplan”, CRU process to drive service effectiveness.
• Support Field Engineers utilizing innovative technology solutions to drive productivity and quality.
• Act as change agent/field "expert" for these programs and monitor New Product Introduction product performance.
• Gather data and share information with Product Operations and Modality Engineering groups to drive product ease of installation, reliability, and serviceability.

Service Engineer

• Perform inspections and maintenance activities on electrical, mechanical, and structural components of energy systems, including Solar PV, EV charging stations, and battery electric storage systems.
• Troubleshoot and identify root cause(s) of problems affecting the proper operation and performance of various hardware assets.
• Open live electrical equipment exposing energized connections for inspection.
• Respond to client concerns regarding the performance or functionality of their systems.
• Identify and escalate concerns to the appropriate level and suggest potential improvements.
• Perform other inspection, assessment, and maintenance activities on client’s energized assets as needed.

Field Service Technician – Energy & Carbon

• Provide day-to-day engineering support for Printed Circuit Board fabricators
• Prepare action plans for effective identification of root cause of customer process issues
• Provide timely commercial feedback to team members and management
• Create and conduct customer technical presentations and reports
• Identify commercial opportunities through awareness of customers' quality and engineering difficulties
• Perform regular health checks and process audits for various production processes at customer sites
• Assist with regular lab testing functions/analysis and provide training when necessary
• Troubleshoot and diagnose equipment and/or process problems and provide hands-on support
• Adhere to plant and corporate safety policies
• Coordinate daily activities with territory Account Manager and Business Director

Technical Service Engineer

• Perform mechanical rebuilds of Honeywell Intelligrated line sortation equipment
• Carry out mechanical modifications and parts replacement on industrial machinery
• Manually move hardware and tools to and from the job site
• Assist with inventory management and staging of hardware
• Research, read, and analyze existing equipment documentation, including layout drawings, plan views, and electrical schematics
• Coordinate with subcontractors, vendors, the implementation team, and other subject matter experts
• Mechanically remove and install hardware as directed
• Facilitate the cleaning of customer equipment involved in the rebuild
• Ensure the work area is clean and presents a professional appearance
• Prioritize safety in all job-related efforts
• Travel 90% of the time, primarily during weekends
• Complete travel related bookings via Concur and submit expense reports in a timely manner

Senior Field Service Technician – Traveling Mechanic, Millwright

• Install and service custom equipment for Carl Zeiss Industrial Quality Solutions.
• Interact with customers and cross-functional service groups to support and launch ZEISS products.
• Aid the R&D team with engineering work related to design, build, and new system testing.
• Support production of systems during various stages of assembly and setup.

Field Service Technician

• Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
• Complete Preventative Maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines.
• Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Learn and ensure proper care of tools and test equipment and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment.
• Mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area.

Surgery Field Engineer Apprentice – Lower CT

• Install and service custom equipment.
• Interact with customers and cross functional service groups that support and launch ZEISS products into the field.
• Aid the R&D team with engineering work in relation to design, build, and new system testing.
• Support the production of systems during various stages of assembly and setup.

• Maintains and builds customer relationships by ensuring customer requests are met in a timely fashion.
• Designs layouts for service additions and changes to the Company electric system using Company approved standards and policies.
• Performs technical calculations and prepares work orders as assigned.
• Communicates internally and externally the Company requirements for electric service installation.
• Designs, negotiates, and coordinates the installation of residential, commercial, and industrial services including the preparation of cost estimates, work orders, and written service agreements as assignee works with others (e.g. Supervisors, Sr. Consultants, Engineers) to prepare work orders for larger commercial and industrial service installations.
• Prepares easement documents and private property permits as required for services and extensions on private property.
• Designs, negotiates and coordinates the relocation of overhead and underground facilities, including the preparation of work orders and cost estimates as assigned.
• Recommends designs and coordinates installation of residential streetlights.
• Prepares work orders for the installation of security lighting and unmetered services for customers.
• Prepares residential or commercial contracts as assigned.
• Performs analysis/assistance in emergency restoration in the facilitation of restoration efforts.
• Expected to work beyond regular business hours as required.

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Field Engineering Design Supervisor

Field Service Engineer

Field Service Engineer

Field Service Engineer, DR/US – New England

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Field Service Engineer – Ex-Pat, Denmark

Field Service Engineer

Field Service Engineer

Field Service Technician II – Part-Time

Senior Supervisor, Field Engineering Design

Supervisor, Field Engineering Design

Field Service Engineer

Service Engineer

Field Service Technician – Energy & Carbon

Technical Service Engineer

Senior Field Service Technician – Traveling Mechanic, Millwright

Field Service Technician

Surgery Field Engineer Apprentice – Lower CT

Field Service Technician

Field Engineering Designer, Hybrid Schedule