Field Service Technician

Nielsen

Field Service Technician at Nielsen installing measurement equipment in homes and establishing relationships with assigned households. Requires community interaction and technical skills for effective service delivery.

Posted 7/18/2026full-timeRemote • Connecticut • 🇺🇸 United StatesJuniorMid-Level💰 $40,000 - $82,940 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and technical proficiency in consumer electronics and software systems, while effectively managing time and organizational tasks in diverse environments.

Highest-signal resume keywords

Customer Service SkillsTechnical SkillsProblem Identification and TroubleshootingOrganizational SkillsValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Consumer Electronics ExperienceSoftware Systems KnowledgeNetworking KnowledgeData TroubleshootingEquipment Installation

Soft Skills

Superior Customer ServiceTime ManagementInterpersonal Skills

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Nielsen Measurement EquipmentDoor-to-Door InteractionHome Environment Navigation

About the role

Key responsibilities & impact

establish and maintain long term relationships with assigned Nielsen Families/Households
install Nielsen measurement equipment in newly assigned Nielsen Families/Households

Requirements

What you’ll need

Must be able to read and write in English
Ability to bend and lift television sets
Some technical skills including previous experience with consumer electronics, software systems, and networking knowledge
Superior customer service skills
Organizational and time management skills
Identify problems and troubleshoot data/equipment
Minimum High School Diploma/GED OR 2+ years equivalent work experience
Must have a valid Driver’s License
The associate must be willing and able to be outside, in all weather conditions, year-round going door-to-door into people’s homes
Must be able to navigate stairs, elevators, walkways and driveways (paved and unpaved) and a wide variety of entrances into people’s homes
Willing and able to interact with people for several hours in their home regardless of the location or condition of their home

Benefits

Comp & perks

comprehensive health and wellness plans
a 401(k) with a Nielsen company match
a generous paid time off policy
additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility